Came in just before closing on a Sunday and the two servers were awesome making my wife and I feel welcomed. They have these cups that change color with gummy bears on them that change color to warm and cold that I totally dig. Ordered a milkshake perfectly blended and excellent in taste in flavor. Clean store, good service highly recommend this location! read more

THIS BASKIN-ROBBINS HAS MY FAVORITE ICE CREAM FLAVOR!!!!!!!!!! It doesn't matter to me how many other 30 flavors they claim to have (do they really have 31?) but the fact that I finally found my Chocolate Mousse here was GOLDEN! They stopped offering this at other locations (sad face), and I've searched high and low for it without any luck.....until finally, I unexpectedly came here for dessert after having Shabu next door and THERE IT WAS! I guess my diet would have to wait until after I come back a few more times! (HAPPY FACE) Service: 7/10 Ambiance: 7/10 - They need to play some music. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Alhambra, California

I came in to baskin Robbin's because I was craving a vanilla cone with sprinkles. The staff was kind and helped me right away. It was a very quick process and I walked out happy. It is a clean location with plenty of parking available. read more

The first thing we noticed when we walked in was the creative cakes that are in the fridge to the right. The cakes are unique and some are very cute. I always like to try new flavors and they had Banana Dule de Leche which I requested on a cake cone. The employee told me it's a bit too soft but I accepted it and she scooped it into a cup and put the cake cone on top. It was delicious but a bit too sweet to my other half who took a taste test. read more

Baskin-Robbins - Banana Dulce de Leche MAR2026 - Ice Cream & Frozen Yogurt Near Me - Alhambra, California

Went here a few weeks ago. I haven't went here for a long ago. The banana split. It was so delicious. read more

Baskin-Robbins - I haven't had one of these Banana Split, for long while. Pretty good except the scoops look small. - Ice Cream & Frozen Yogurt Near Me - Alhambra, California

We ordered an Oreo ice cream cake with "happy birthday" written for pick up. Minimal wait when we arrived. Typical Baskin Robbin's ambiance. The place is kept clean and tidy. I just wish they offered free candles like some places do. However, Dollar Tree is right next doors so we hopped over to get our candles there. Taste-wise, I'd say it's a lot sweeter than I prefer, as most American cakes are. However, taste is consistent as they are a large and well known chain. This cake fed 8 adults perfectly. Parking in the plaza it is situated is pretty plentiful. read more

Baskin-Robbins - Cookies n Cream Cake - Ice Cream & Frozen Yogurt Near Me - Alhambra, California

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Of course, had to stop by and try the Dubai Chocolate ice cream. I added a scoop of Strawberry ice cream. They were better separately than together. Great Customer Service! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Alhambra, California

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From a few nights ago, First off the ice cream didn't taste good AT ALL. It's almost like it was flat?Secondly and WORST, the guy?? that was serving kept putting his fingers inside the waffle bowls when he'd take em out of the clear cabinet they were in. Every. Single. One. It's like he? was enjoying it if not at least doin it on purpose. Oh and he wasn't wearing gloves. Health hazard. Disgusting. All the adjectives. Def won't be goin back to this location. Frankly should be shut down. BR, feel free to check your in store cameras... read more

We were going to be in town for my grandson's Birthday so we decided to order an ice cream cake ahead of time near where we would be. I am very picky and ordered a special cake with ice cream chosen for each little cone that would be on top of the cake and of course a special ice cream that they did not have on their list for the month. I did this by phone. The woman I spoke to was very nice and assured me my order would be right and ready on time. It was. The place is just spotless and the service is wonderful. We were so pleased with the cake. It was great. We also had some ice cream while we were there and it too was wonderful. We especially loved the service from the B&R. It was just perfection. Have a great time eating some ice cream. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Alhambra, California

This 31 Flavors is located in a crowded strip mall. Parking can be challenging. The store is usually not crowded and quiet. Service at this location varies in terms of friendliness, helpfulness, and quantity of ice cream given per purchase (this last issue is a factor at every store). 31 flavors ice cream quality is consistently good and it just depends on if you like their style or others better in terms of texture, creaminess, flavors offered, and sweetness level. On our last visit here we came in for an ice cream cake. They had the standard cake on the shelf we wanted. They have three standard sizes: feeds up to 4, feeds up to 6, and maybe feeds up to 8-10. The lady working in this visit was very nice and did a good job putting the writing on the cake. We recommend giving this store a try. read more

Baskin-Robbins - Mint chip standard cake off shelf with custom writing. - Ice Cream & Frozen Yogurt Near Me - Alhambra, California

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The ice cream tastes great, and the person at the counter is fast! me and my mom came here after going to Bank Of America nearby. Fits s sunny summer day! read more

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I was on my way home from Long Beach and wanted to get the freeway part over with so when closer to home, I stopped at this Baskin Robbins for the banana shake I'd been thinking about for the better part of 1 hour. Service was immediate, no issue there but what I ended up with was a lukewarm shake that was more milk and very little vanilla ice cream. There was no thickness to this $10.00 banana milkshake, it was very watered down. I guess milk is less expensive than BR ice cream. Cost cutting will cost you customers. read more

Awful service. It is not the first time either, but I chose to drive to this location and give them another shot. My mistake. How do you get ice cream wrong?Machine did not work for the app (again), ice cream soft and not very cold. This location sucks. Do better Baskin-Robbins. read more

Very rude Asian people refused to give me a spoon for my ice cream I believe they are racist ! Very unprofessional and they messed up my change ! Ridiculous You're better off going to a different ice cream shop read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Alhambra, California

This is a great little Baskin-Robbins. Parking is easy and they keep to their posted hours--some close early. The service is great. They have a wonderful selection of ice cream. You can have cones, shakes, and drinks. They have a little eating area. I really enjoy their ice cream cakes. You can buy one right there, or pick one from one line or there and order it the way you want it. You will like this place. read more

Baskin-Robbins - World Class chocolate. - Ice Cream & Frozen Yogurt Near Me - Alhambra, California

This location is one of the best Baskin Robins I have ever been to. Staff is extremely friendly, and they have certain flavors that I have never seen before. We have various dietary restrictions in our family, they are able to accomodate to any diet (Vegan, nut allergy, egg free, etc.). Will for sure be back. Love the ice cream, staff, location, and atmosphere! read more

Came here for a birthday hot afternoon treat. It's been ages since I used my birthday free kids scoops from downloading their app. Saw a $2 off coupon for a medium/large mangonada and decided to give it a try. Original 6.99 for a medium, with the coupon came down to a nicely $5/cup. The drink did not come with fresh mango on top or a tamarind candy straw like the authentic Mexican stores, but the drink is extremely smooth and flavorful. It's been awhile since I've tasted drinks with such great quality. Definitely going to be my go-to summer drink and hope it will be a menu item that's here to stay. The staff is very friendly, funny, and chatty. He really made an effort to try to start a conversation. It really made my day, it's not very often we see employees trying to engage with the customer. read more

Oldie and still goodie!!!!! One hack for you. If you're with multiple people and each are getting one scoop, just buy like the multiple scoop option and ask for a cup to scoop out your portion. It's a lot cheaper that way. I was dumb to see this after I already ordered 2 separate single scoop. It was $10. A double scoop was just $6. =____= read more

I've always come to this location for ice cream and their ice cream cakes since I was a young child. The service has always been phenomenal and the variety in finding cakes and flavours are amazing. I would definitely recommend coming to this location if you want to get a quick bite of something sweet! There's not much to comment on for this location to improve on except the cleanliness and decorations around the store! read more

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Just went by today for the 31% deal with my friend, and this is my first time having a "bad" experience with this particular location. I've been here a couple of times, but I usually had good experiences and no problems with the service and ice cream. I'm assuming they have a new manager at this store, and she was super stingy with the size of the scoops her employee was giving to customers. I overheard her telling the nice employee that the scoop she was giving to the people in front of us was "too much/too big". My friend wanted a single scoop, so by the time the employee helped her, she only got half the cup. I've never seen such a stingy and CHEAP Baskin Robbins manager. Why would you tell your employees to give us less right in front of us?? If I see the same manager ("MEGAN") in the store the next time I go, I'm just going to leave. Her employee was much nicer and reasonable with the scoop sizes, and I felt bad about how she was being scolded for how she served the customers. If it weren't for "Megan", I would have given this place a much higher rating. read more

I requested a banana split , I even questioned why she was serving the scoop so small this is disappointing read more

Baskin-Robbins - Van a split not worth what I paid - Ice Cream & Frozen Yogurt Near Me - Alhambra, California

Thank you to the ice cream make maker guy who totally came thru for me, I placed an order for same day pick up, I got an Oreo cake with cute balloon decor on it. But really, I ordered it a few hours before dinner and he was able to make it from scratch for me. He was very patient with me, listing what he had premade available for pick up, I didn't hear anything I liked and he offered to make it. I feel so bad for not getting his name, but thank you! If you are wondering who I am, I am the person who thought my sister doesn't like the color pink. Since my sis bday cake, anyone who asks what kind of cake they should for their bday, I would tell them to go Baskin Robbins in Alhambra to get an ice cream cake. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Alhambra, California

This place has good ice cream, but my favorite part of this place is the amazing service. The workers always greet us and are always really kind and nice some Baskin-Robbins don't have the same workers. I am very happy with my experience. read more

Been a fan of this place since high school and it's the best Baskin in the SGV by far. The owner of this store always so friendly and welcoming, the selections are pretty wide. read more

Love this place, shopping centers parking sucks. Too many store very littler parking buuuuut Baskin Robbins came through with the cutest ice cream cake for a special friend. Sevice was awesome, super friendly. Will definitely be going back! read more

What a great way to end dinner with my huge family tonight! We walked a few stores down to Basket Robbins to grab some delicious ice cream (even though it was raining, but it can never be too cold for ice cream). We came here probably a year ago and used their buy 1 get 1 check-in. Thank goodness they've kept the check-in because we used it again! I saw the price from ~$19 shoot down to ~$8 by using the BOGO deal! My uncle loves pistachio ice cream so I got a scoop for him. Everyone else enjoyed their ice cream but my uncle said it was too bland. He has a sweet tooth so he knows what he's talking about! Jonny (Johnny?) was a delight tonight! As soon as we walked into the store, it looked like he was about to start cleaning tables but immediately hustled to the cashier to help 6 of us out! He was more than happy to let us try anything we wanted and gave us generous scoops of ice cream. Thank you Jonny! read more

Clean, bright and cheery, great place to get dessert and hang out after eating hot pot at Shabuya next door. They had lots of interesting holiday flavors in December, but since I was sharing a 2-scoop sundae with a friend, we went for the good ol' standbys--mint chocolate chip and Oreo cookies n cream. Delicious topped with nuts and chocolate sauce and a cherry on top. Yum! read more

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Buy 1 get 1 free with mention ad per customer Saturday and Sunday. 3 of us got there to get 4 and she charged 4 regular price. Told her the ad and she said only 1 is free. Told her each of us is a customer so we can get 6 and charge 3 if you want to get technical. The little boy there came wanted to argue. Told him to charge separately. He was rude but did as told. They cheated everyone that came on Saturday and Sunday already. You can't ask for a taste. If you get cone for a kid and wanted cup, they'll charge you extra. Not same friendly place any more so better off to get your ice cream at Fossil Men Ice Cream or Cold Stone! read more

Ruined my daughters birthday. I ordered her ice cream cake we'll in advance online. When I came to pick it up, it was no where to be found. The worker said they think someone sold it to another customer. I couldn't get a refund right away and was told I would get an email confirming a refund.... That didn't come until after the weekend. read more

I want to give Jae at Baskin Robbins a BiG THANK YOU for his exceptional customer service! I bought a cake on Valentine's Day last minute and the cake must have been from a bad lot of ingredients, which tasted expired. Over the years, I have purchased a lot of ice cream cakes from Baskin Robbins and this time the cake didn't taste the same. However, Jae was very gracious and understanding and refunded the purchase amount. His superb customer service ability deserves high praise from the time I walked into the Alhambra Baskin Robbins store to select, buy and return the cake due to above reason exudes professionalism and helpful in his customer service talent. There is a saying," Good employees are rare gems found in a haystack!" and Jae is the epitome of a stellar employee with exceptional customer service talent, which ensures repeat business for success of a buisness. Again, Jae you make purchasing ice cream at the Alhambra location a good experience for customers. Therefor, this review has a well deserved 5-Star review for you!! Again, thanks and keep up with your stella customer service ability! ;) read more

Great, location... Clean location, Service is Great! The best Cappuccino Blast!!! (So creamy) lol :) read more

Baskin-Robbins - Cappuccino Blast "Vanilla ice cream " - Ice Cream & Frozen Yogurt Near Me - Alhambra, California

Since I can't give half a star or 0 stars I'll have to settle and give 1 star!! Extremely upset with the unicorn ice cream cake I ordered online! Placed the online order on Monday & indicated on the order form that I would pick it up on Wednesday at 630pm. We arrived 15mins early & the young worker informed us that the cake was not ready & that it needed to dry! WTF my cake wasn't ready?? Yes we arrived 15mins early & NOT 2hrs early. You would think the cake was ready & in the freezer just waiting to be picked up. When it was time to place the cake in the box the young man didn't have a box big enough for the unicorn cake (WTF)! So he shoved it into a small box which caused smearing onto the unicorn's face & part of the frosting from the letter Y on the word birthday fell onto the unicorn's eyelash. It's a damn shame when we spent $41 & the outcome of the cake was a HOT MESS! Oh and the same night I went to another 31 where there was a pre-made unicorn cake that was professionally made without any smearing!! I was better off buying an ice cream cake at the market or at Walmart!!! Had I known I would be disappointed I would have bought a regular cake or even ordered an ice cream cake from Fossilman! I definitely would NOT recommend one to order their ice cream cake at the Alhambra 31 Baskin Robbins unless you don't care about your cake looking shitty!!! There are other 1 star reviews that had a bad experience ordering their ice cream cake as well! read more

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I don't normally write reviews but the staff at this location is so rude. I came because of a t-mobile promotion but I had forgotten to get it scanned when I checked out. The asian male behind the counter laughed at my face and said it was my fault (which it was) but he was extremely rude and unhelpful. 10/10 would rather walk over to Rite Aid in the plaza instead read more

One of the few Baskin Robbins locations in SGV. Located inside the big and always packed Big 5 plaza on Valley. Parking here is a pain, always packed and hard to find a space. Located in the middle of the main plaza strip. Service was good. I had a few samples. Kids Scoop - $2.89 - Super pricey for a tiny tiny scoop. Pistachio was good. Peanut Butter Cookies and Cream was also good. Never realized how expensive the prices were here and how small the scoops are! read more

In all honestly I haven't been to a Baskin Robbins in many years, possibly a decade. It's mostly because there are too many ice cream shops all over LA but also I don't live particularly too close to a Baskin Robbins, and you can buy most of their popular flavors at your local Vons. Two things brought me to this particular location: a hot Saturday afternoon and the Rite Aid a few doors down had severely limited selection (aka all the gross flavors) because one of their coolers was broken (supposedly). With that said, I really liked this Baskin Robbins because it was big, clean and there was a good number of tables. I also thought it was really nice of the employees here to allow the older Asian man to sleep in the store. Rather than eating ice cream, he was napping at a table next to his suitcase. If this was a Starbucks, they would have shooed him away or at least woken him up, but we were here for about 15-20 minutes and observed him resting peacefully. What surprised me was the price of ice cream here, (one scoop is $3.99). I guess I got used to buying "cheap" ice cream at Scoops and Fosselmans. However, if you check-in on yelp, you can buy one, get one free. That's a really generous yelp deal. What shocked me was the price of an ice cream cake nowadays. Don't get me wrong, the cakes are really cute and creative, but the price of the taco cake (which is actually 1/2 a cake) was $34.99! read more

Baskin-Robbins - Taco ice cream cake $34.99. It's unique shape makes it a half cake. - Ice Cream & Frozen Yogurt Near Me - Alhambra, California

I am very disappointed with Baskin-Robbins in Alhambra today. I downloaded their app, and then I signed up. The app shows a code TASTY for $3 off on a $10+ purchase, and my cake costs $22.00. Also, for signing up, you get a scoop of ice cream. None of that was offered to me. The clerk said that the system is down for a few days. They can't even give out one candle for a small $22 ice cream cake. Hands down for Baskin-Robbins. read more

Woot woot new management. I came prior when they sold the business and had another manager . Then it sold again to the current manager. The store was really clean compared to my prior visits. It seemed kinda gloomy before, almost a dingy feel. They added new decor which adds a new feel with familiarity. There was a couple before us, while we waited we were looking at the cakes! So tempted to buy one for our daughter just because! Another patron came in and was served before us, but it was because we were browsing. The nice server did acknowledged us, hinting he knew the guy cut in front of us. It's cool, i wasn't in a rush, just pregnancy cravings hahahaha! The service has improved, most likely because, duh, new owners. I would come back. Baskins has been here for so long, I would hate for it leave. Prices are reasonable and actually cheaper than most dessert places i go to. But it's ice cream! You can't go wrong with a single scoop. The only downside is which to chose from when I'm in that plaza (that I used to call Newberry plaza). Thrifty' s or Baskins? Depends on the mood I guess! read more

Baskin-Robbins - Cookie dough on a sugar cone, FRESH! - Ice Cream & Frozen Yogurt Near Me - Alhambra, California

I have this weird habit of driving to a location just for specific things whether I can go to a place closer to me or not. This Baskin Robbins is one of them. I'll always expect little kids screaming their heads off every time I come here and I don't know how the employees do it, but they totally remain calm as if they can't hear little kids causing a ruckus over ice cream. They might be used to it, but they always remain nice and chill. For that, they deserve 4 stars (that, and the ice cream and cakes are so good!). I guess I'll trek on over here just for ice cream for as long as I live somewhat nearby. read more

My ice cream scoop fell off the cone right after I stepped out the door. The guy at the counter refused to replace it for me because he said I was no longer on their property, so I refuse to give them business any longer. Go to Rite Aid a couple of steps away or Fosselman's for better service and quality. read more

During the pandemic baskin robins doesn't have indoor seating so after you get the ice cream you leave. This place is really clean and the service is awesome. There is many different flavors going from chocolate bars and green tea. I got a single scoop on a cone and In a cup and the total was $6.8.The price is not that bad but with all this going on it is cheap. read more

Baskin-Robbins - Green tea on the left and Reese's on the right - Ice Cream & Frozen Yogurt Near Me - Alhambra, California