I went to see Julie at Maida after having a disastrous haircut at another salon. She was fantastic!…read moreShe gave me the best haircut I've had in a long, long time. I've gotten so many compliments! I'm almost thankful for the horrible cut because I discovered Julie at Maida.

This is the best salon out there! We come here as a family and Maida is so patient and attentive to…read moreeveryone's needs, really makes sure even our little girls feel like princesses when they leave. Thank you! We love our family haircuts every time

I've been using this salon for years now. Tami is great at what she does and always remembers how I…read morelike my hair. The salon is quiet and clean. I'm in and out in less than 30 minutes!

I've been going to Hair Experts for over 12 years. Never disappointed with their service and prices…read moreare very reasonable. Both Tam and Vincent are great. I would highly recommend them.

We had a really bad experience with the new stylist and the way the situation was handled was…read morehorrible! The stylists, management, and the salon itself needs much improvement.

Update: to be clear I did not decline the review. I declined a review without the possibility of a…read morerefund. You also are asking me to wait until Tuesday for the review when my concerns were brought on Friday. Worst. Haircut. Ever. If you would like to waste 2 hours on a haircut that should have been completed in 45 minutes, all while listening to far too personal baby daddy stories shared by your nice, but unskilled, stylist, then this is the salon for you! What was that? Should I have said something? Well, I did. That's when the less than 100% fabulous customer service kicked in. I sent photos and messages documenting the haircut. I asked for a refund. After all, that was $90 for the haircut that looks like the craft scissor haircut my friend's daughter gave herself when she was 5. They want to "fix" it. There's barely any hair left to "fix" and also, no. You have lost my trust. Just refund the money. Here's my story: I chose one of my reference images (the one with green highlights) directly from their website based on cut and type of color, highlights with a fashion color. What could possibly go wrong? There is a person there who literally can cut the cut I want the picture proved it, right? The scheduler said she knew exactly who to book me with, but let's do a color consultation first for $60. I countered with, let's schedule the cut and the stylist, and I can discuss color then. At my appointment, I showed the stylist a carefully curated set of images, cut images, and the cut I wanted in pics of me when I had that cut. This is important because, I should back up and say I was asking for a pixie cut. I explained that I wanted my already short hair to be styled into a long banged, messy pixie with wispy tendrils by my ears. This would require trimming bangs, texturizing the longer "bob" sides and back. An hour in, I knew far too much about her personal life, and half my hair was clippered and way too short. Then she said, " Hey, maybe we should leave the other side as it is (when I came in)". Um, what? I asked to see the back. It had been clippered and the long hair on top laid on it like a rug. Zero texture. Um... the back of my head looks like a triangle? Can you please fix it? She did, kinda. Now, it's at mile marker two hours, and I am late. She was still not done. I told her I had to go and that I would have to settle for what I have. I left, put my hat on, and cried. But that was after I was also charged a service fee to tip. Next comes the customer service: After work, I took my hat off to discover that you could see my scalp in places. I have virtually no bangs, and it is waaaaay worse than I thought. I immediately emailed with pics. Their response, thanks for the feedback. I called and asked someone from their leadership to call me back. Nope, no call. Fast forward to the next day and several emails later, and the owner said you can either come in (next week) or "this matter is closed". Charming. I've had pixie cuts for 20 years. This was not a texture things or even a miscommunication. It was a failure of the scheduler, the stylist, and ultimately the owner. That stylist needs to be trained better and should have never been given me as a client. And the owner, well, just rude. When did customer service become so rare? Guess they must be doing well if they don't need new customers. There's more, but I am tired of typing. I don't usually leave reviews. Update: to be clear I did not decline the review. I declined a review without the possibility of a refund. You also are asking me to wait until Tuesday for the review when my concerns were brought on Friday.

Great friendly service Quality hair cut , received what I…read morerequested. Tranquil vibe. Loved my hair cut. Open Saturday, great parking

My hair looks amazing every time I see Thuy. She is a great hairdresser that listens to your…read moreconcern. She will come up with the best solution for your hair. Thuy is kind and thoughtful.

Naghmeh is wonderful. She has been doing face and brow threading on me. I hardly have any brows and…read moreNaghmeh micro bladed them. They look awesome. She is very sweet and professional. The salon is very clean. In addition she cuts and colors hair plus skin care and makeup application is available. She has returned to the Kenmore area where she had worked for a number of years. (she also offers salon hours in Bellevue) You can directly reach her at 206-504-0551.

I appreciate the response from the owner so am updating my rating. I still haven't been as I got…read moremy hair cut elsewhere before the response so can't go above a neutral rating. I would still recommend (if they haven't already) to update their app so it doesn't indicate availability or ask for credit card info if they aren't actually available.

Just got my regular men's haircut from Anna and I love her new place!…read more The new salon is super modern and upscale, and still feels warm and welcoming. She has this cool single-chair setup that makes the whole experience feel really personal and private. Plus, the vibe is just right - classy, private and relaxed. The haircut is top-notch as usual. Definitely recommend checking out Anna's new salon!

I was in desperate need of a haircut since I've been looking for my new go to hairstylist close to…read morehome. Anna brought my hair back to life! My hair was feeling like a dried up broom as it had been over 6 months since my last haircut....and she made it soo shiny and soft. Also her space is so cute and super clean. Looking forward to my next visit again!

Reghan has been my go-to for my hair and my daughter's hair for about 3 years now. I recommend her…read moreto everyone I encounter who is looking for an excellent hair stylist. I first went to Reghan when I wanted tape-in extensions but I have also had color put in my hair by her and actually have an appointment with her on Monday for a balayage but she is excellent with all hair coloring including pastels and vibrants and is an excellent stylist overall. She is also very sweet and her salon is comfortable and cute. I have never once had an issue with anything...highly, highly recommend!

I have been getting my hair done by Reghan for almost 5 years. We had a chance meeting at an old…read moresalon and here we are still together. Not only is she ahmazing at what she does but she's the sweetest person you will ever meet. I wouldn't trust these locks to anyone but Reghan. I look forward to my appt every time! Not only are her vivids on point, so is her blondes. Go see her you won't regret it!

I can't say enough great things about Kennah. She is always professional and provides great…read morehaircuts and color.

Eyebrow tattoos and pedicure. Don't have any other tattoos, was nervous at first. Grace explains…read morethe process well and the results are fabulous for someone who had been losing brows naturally with age. So appreciate her experience and gentle spirit. Pedicure was especially welcome after harsh winter weather on my feet and skin. Thank ypu!!! Grace sent me home with a sample of a shampoo to try for my damaged hair. Can't wait to try.

Incredibly kind and professional. Janna is a gem of a a human being and her shop reflects that.read more

Lost a year plus client. I feel like my cancellation was handled unprofessionally. I have never…read morecanceled an appointment in probably 1 1/2 years of root touch ups & several foil treatments plus numerous hair cuts & gloss. I had to cancel an appointment due to a sick child at 23 hours plus some minutes. So very close to 24 hours. Lindsey immediately charged me full price for my first cancellation & said "I charged your card on file" . I understand the loss of a service but not even a " hey, is everything okay" "I want to give you the benefit of the doubt" & maybe charge half price. Now I will not return I even waited a day to think about if I should leave a review. I have been flexible for her over the 1 1/2 years but I was not treated the same. My hair services were average btw not suburb or anything so pretty easy to find another hairdresser. Sad I had to write this.