WE purchased a Truck from them. Process was easy Kov was great to work with they live up to their word. Great prices. As a business owner we will defiantly be purchasing more work vehicles from them. Would give 6 stars if we could. read more

Well another year has gone 2023 during last year I want to thank Rob and his team for doing an excellent job like always Making the customer feel at less stressed when him and his team explain to you in detail step by step issues with your car Going over with you the issues and how to solve the problem They are great on customer services, value, pricing, etc. They always goes above and beyond to make your experience great Thanks Rob and the team Can't wait to see what u have plan for 2024 Great job read more

I had my car worked on Nelson auto repair shop great work and reasonable prices good people

Rob and his team at Nelson's Auto Repair offer the highest form of customer service which is sound and honest advice. They have worked on my cars for the last two years and have done me well - suggesting only the work that's actually needed, offering a fair price, being timely with the repairs, and doing the extra things like washing the car when done. I have not been paid to say this. I was not asked to say this. Rob and his team are officially my mechanics! Jay Garant read more

Hands down the best Auto Repair shop in the DMV. I broke the ball joint and the driveshaft on my Jeep a couple months ago and the showed me the problem and exactly how much it was going to cost to fix it. They are reliable and honest people. It's refreshing to find such trustworthy people especially in this business. Today they changed the brakes and rotors and did an oil change on my Jeep. They will be the only ones allowed to work on my Jeep going forward and you should definitely bring your business to them. read more

Finding a reliable auto repair facility is often a difficult task. Nelson's is reliable, trustworthy, and fair priced. I've been taking my vehicles to Nelson's for a couple of years now. Their service and work is AMAZING. Their technicians are knowledgeable and efficient. Accurate diagnosis, and they get it right the first time. I highly recommend Nelson's for all automotive service and repairs. read more

We've been using Nelson Auto for about 6 years now and have never been disappointed. Their service is stellar and the repairs are always done right. We had one issue with bad rotors (warranty issue with the rotors themselves) that they happily replaced for us. Pricing is always fair and accurate. We'll be a client for years to come! read more

Highly recommend if you are looking for an excellent service, they are amazing!!! After moving to Fairfax I was a little lost on where to take my car for regular service and Im so glad I found this shop! Great quality, very reasonable prices and very quick service, For the first time I felt I could trust a repair shop. Great location, friendly, honest and helpful staff, spacious and clean waiting room are also a plus! I'll be back for sure! read more

I have been going to Nelson Auto Repair for years. They have always been fair and fast, all with excellent customer service. Communication is excellent always being sure to let you know what they are doing, what you might need to do in the near future and anything that needs to be done in your current visit read more

I wanted to take a moment to express my appreciation for Nelsons Automotive. I own an automotive dealership locally and have been using them for over a year now. Because of their quality of service and commitment to their customers I will continue to use them and refer my customers there exclusively for any service needs. Keep up your high ethical standards and quality workmanship. It's hard to find in this industry and very welcomed. Customer for life, read more

I left this same review on google... If I could give 10 stars I would. I will recommend these guys to anyone I know who needs auto repair work done. The work they did for me was done quickly and the price was absolutely fair. Call around and get some quotes, and then call Rob. You won't be sorry. When you meet someone like Rob who clearly takes pride in what he does and is happy to be where he is, doing what he is doing, it sort of restores your faith a little... read more

UNBELIEVABLE SERVICE! Since I moved to the area 15 years ago, I have struggled to find a good auto shop. Recently the Trans went out in my company vehicle. They replaced it fast and for a great price! A while later the linkage came disconnected they ran out to my location, got me on the road fast and ordered the part for the permanent fix the next day! For a small business owner that depends on my truck for my livelihood, this was above and beyond! I will never use anyone else. THANK YOU! read more

SO reliable, trustworthy, honest, and fair. Nelson's did a review of some recommendations I got from the dealership and broke down exactly what I needed (which ended up being nothing). I was not charged for that look-over, I was told when I would need to come back in for other work, and it was all done last minute because I was headed out of town. Couldn't recommend Nelson's more! read more

I have being taking my vehicles to Nelson since 2005 and I keep recommending it to all my friends. Knowledge and Good Price on every job. I asked my friends about the experienced and they all approve. They also recommend to their friends. Last case, my co-worker had a very expensive proposal in Fairfax-VA. I told him to take it to Nelson, and he was amazed. Even my friends from Maryland have their car fixed in Chantilly, VA. It must be worthy. read more

The only place I trust. They are affordable, honest, quick, and they get the job done. For a few simple stuff, they'll have you wait up to 40 minutes at most. Also, they are very kind and friendly with their customers which is a plus. read more