1. Dranesville Auto Service

    1. Dranesville Auto Service

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    Herndon, VA

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    Dranesville Auto Service

    4.3 (46 reviews)

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    4 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    19 years ago

    Helpful 5
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    5 years ago

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    15 years ago

    Helpful 4
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    15 years ago

    Helpful 4
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    5 years ago

    My family has been going here for years. Highly recommended. Honest and great craftsmanship.

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    5 years ago

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    10 years ago

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    5 years ago

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    9 years ago

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    6 years ago

    Poor service is one thing but these people made it do nasty. They will not survive. It's so sad that they

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    13 years ago

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    6 years ago

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    6 years ago

    We have been going there for 36 years. Very honest, don't try to rip you off, and I'd. Never go any where else. Trust them completely.

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    9 years ago

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    9 years ago

    Helpful 3
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    13 years ago

    Helpful 8
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    12 years ago

    Helpful 7
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    14 years ago

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    10 years ago

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    18 years ago

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    16 years ago

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    7 years ago

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    10 years ago

    These folks get the job done. Nothing fancy. Great price. Family-owned.

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    14 years ago

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    13 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    10 years ago

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    13 years ago

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    12 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Dranesville Auto Service

    Review Highlights - Dranesville Auto Service

    Long story short, they came back with a different story and I got the problem fixed for $675.

    Mentioned in 3 reviews

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    Sugarland Shell

    Sugarland Shell

    3.3
    (47 reviews)

    I have come to this Shell location for my state inspections and other vehicle maintenance before…read morebecause the service has always been good. Yes, there can be a wait at times, and it can be frustrating but they do their best. And that's to be expected at a busy shop and the quality of the service makes it worth it. I especially wanted to recognize two employees who truly stood out during my most recent visit. Jose, who performed my brake fluid service and cabin air filter replacement. He was very friendly, approachable, knowledgeable, and clearly takes pride in his work. He answered my questions, explained everything well and made me feel confident that my vehicle was in good hands. I also want to recognize Samantha at the front counter. She was awesome, great personality welcoming, and kind to every customer who walked through the door. What impressed me the most was watching her go out of her way to speak Spanish with several Hispanic customers, even though Spanish is not her first language. She didn't have to do that, but she is teaching herself Spanish so she can better serve others. To me, that speaks volumes about her commitment to excellent customer service. Both Jose and Samantha worked incredibly hard during my visit and made the experience a positive one. Employees like them deserve recognition because they represent outstanding customer service.

    been going there for 20+ years for inspections and occasional service. Fair inspections explains…read moremy issues when I occasionally fail.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.7
    (77 reviews)

    Awful. Had a noon appointment, drove 30 minutes and showed up 15 min early, for an alignment. Was…read moretold it would not be over 2 hours, which was already ridiculous. I used to work with mechanics and it takes 15-20 with an average mechanic. Tristan the manager even told me "we aren't busy, it shouldn't take long." I sat at a nearby Chick-fil-A for two hours? Returned at 1:55pm to see my car sitting in the same place I left it. Asked if it had been touched and Tristan said "no, we got busy after you left." He clearly made the decision to help those who came in after me. That was his choice. If they were busy before I dropped my car off, I would've been more understanding, just disappointed since I made an appointment the day before. Travis obviously is playing favorites with his customers though. The only solution he gave me was wait another 2 hours or book another appointment for another day... I'd say terrible service and customer service but they wouldn't even give me any service. I would avoid this shop at all costs. They're untrustworthy. If you cannot trust someone to preform a service you reserved and paid for, why would you ever trust them with (probably) your 1st or 2nd biggest asset? I work in the auto industry and used to own a business, this was what I told all my staff, "if they don't trust us, why would they trust us with their 1st or 2nd biggest asset?" Do yourself a favor and find a good mechanic, I know it's difficult, but don't risk ruining your investment by bringing it to those who do not care.

    I called ahead to make sure they could do a brake job. They said they could, it was a Sunday, so I…read morewent over. It was my work van, that has been lifted many times before. They saw all my tools and parts. The guy working the front desk asked if I could go somewhere, take out some stuff, and then they could do it. He said there's too much stuff in your van. Me, being from out of state, couldn't just go home and empty out anything. He literally told me, and expected me to believe, that "as soon as they lift my van and take off the wheels, the van will fall backwards." This location is worse than lazy and I would drive to Florida before I ever go back to this location.

    Dranesville Auto Service - autorepair - Updated July 2026

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