I had a frustrating experience with Ernie's RV & Trailer Repair…read more I brought in my Class C RV because I wanted a proper inspection, specifically to have the brake pads checked. Another shop had already told me they couldn't lift the RV, which is exactly why I sought out a place that could handle a full inspection. When I scheduled the appointment, I clearly explained this situation and my expectations. The day after I dropped off the rig, I received a call saying the RV was ready and that nothing was wrong. I was charged about $280. When I arrived to pick it up, I asked for an inspection report or details on what was checked, and it became clear there was confusion. After asking directly what work had been done, I was told they had only performed an oil change. This was extremely frustrating because that was not what I brought the RV in for. I had been very clear that I needed a full inspection due to the previous shop not being able to lift it. They did offer for me to bring the RV back at another time, but when I asked about the cost for the inspection, I was quoted over $450 on top of the $280 I had already paid. This pricing was never discussed when I scheduled the appointment. Overall, my concerns are: -Lack of communication about pricing upfront. They need more transparency on their pricing and other reviews suggest the same -Not paying proper attention to the customer's request -Failing to perform the service that was requested There was no effort to offer a discount or solution to make up for the inconvenience. I wanted to give them a chance despite some pricing concerns posted on prior Yelp reviews, but unfortunately, my experience confirmed those issues. To be fair, the staff were friendly and professional. They are nice folks but, they need to work on some issues. In the future, I will be driving a few extra miles to get better and more competitive service.

I asked Ernie's to repack my RV trailer bearings, check the trailer brakes, and adjust the drop on…read moremy drop hitch. They said bring it in. Only after I brought my trailer in, they said it would be $861. Way more than I expected for about 2.5 hours of labor and $120 in parts but I had already towed my trailer there so I said ok. They said the trailer brake is fine but they did not measure and would not tell me how much brake I had left. The trailer hitch adjustment cost $159 just to loosen and tighten two bolts with an impact wrench while the hitch was still attached to my vehicle. I watched and they never once used a torque wrench or a vice. My chassis was the vice. Uhaul or any shade tree mechanic would have done better service for a fraction of the cost. They quoted me $7700 to fix the caulk and trim. Hard pass after seeing their quality of work and what they charge for basic services.

What a great group of people at North West Coach. Our RV was well taken care of, they communicated…read morewith us throughout the process. Work was done well and cost was reasonable! We will definitely be repeat customers!

I've always appreciated Northwest Coach's friendly attitude. Whether applying our business logo and…read moreinformation on our vans or helping troubleshoot trailer lighting issues, they are professional , knowledgeable, and helpful. Always a good choice!

Did me a solid by fitting me in while I was traveling in the road. They found the basic issue and…read morerepaired it. Didn't like the huge sign supporting Donald Trump. Just saying best to keep politics and business out of it. If I had another option I would not have gone here.

We have a four horse live in trailer that needed extensive maintenance & safety checks. DeAnna &…read morePasha were great! DeAnna kept us updated & informed on cost & what needed to be done. Pasha let us know what was a safety issue & what could wait until the next maintenance schedule. They were both great to work with & the trust I have in both of them makes it easy to know they are doing the right thing to keep me & my horses safe for travel. Thank you again!!!

I'm not sure I would do business with them, I called and had questions about the tune and asked…read morethem if it didn't work if there was a return policy. They told me don't worry about it it would work, so I placed an order to have my EMC and TMC tuned. shortly after I received an email saying my order was canceled. I called the company and asked what was going on and they told me that they didn't want to do business with me because of my questioning of their product. Beware.

Living in Florida and never traveling to the Northwest, I can't comment on Brazel's Service Center,…read morebut, I know for sure that John in parts is the best. Anytime I need parts for my 2007 Workkhorse Chasis, he has been right on the money with the correct part and quick shipping. My neighbor also has used them for Workhorse Parts and is very happy with their service. Not sure what I would do without John's help.

I had an absolutely amazing experience with Ismael here at Olympia Auto Sales & RV in Rochester! I…read morehonestly never thought I would that buying a used vehicle would be amazing and easy, but it was - and I credit that to Ismael and his boss. From the beginning, he was easy to work with, easy to get ahold of, and accommodating to my schedule and requests. There was no haggling about price, I trusted him in his assessment of the vehicle, and he was well prepared with answers, logistics, and paperwork once it came time to sign the dotted line. He help me get a great deal on financing and I walked away with a beautiful 2011 Ram 1500 that I love! Thanks a bunch Ismael! Highly recommend Oly Auto Sales!!

I was disappointed. We talked on the phone several times. I told them I didn't want to drive 4…read morehours to buy this van unless it drove and was like new for only having 14K miles. They assured me it was like buying a brand new van. One of the side doors didn't work with key fob. A cover off by the door showing exposed wiring. Front bumper had to different fairly serious scrapes. A one foot long scrape/dent on bottom of body below passenger side door. I was willing to pay the book or asking price, all I wanted was an honest answer before we wasted a day with an 8 hour round trip drive.

I received bad service from another company and stopped by to ask if they would see if my machine…read morewas repaired correctly and if I was charged right or ripped off. The owner Gary volunteered to take my machine out of my vehicle hook it up and start it to make sure it was repaired correctly. He was also a little shocked at the price I was charged. He confirmed that he hears multiple complaints of customer service from the place that mistreated me. His place was amazing they work their own land have their own animals, the kids have friendly personalities. I met his wife and some of his family members. This is a place that I will definitely return to. He will have as much business as I can bring him. When you're treated right and professionally and fair you want to return. I highly suggest if you're looking for small engine repair this is the place. The owner, Gary, stated he works on everything....vehicles, RV, etc.

I called to see if they made house calls and got a tip on how to fix it myself instead. This saved…read moreme a bunch of money. Excellent customer service!

We had an amazing experience with Andrea and Tim! They replaced the awning on our travel trailer,…read moreand the entire process was smooth from start to finish. Andrea was incredibly friendly, responsive, and made scheduling the appointment quick and easy. Tim came to our home, removed our old awning, and installed the new one we had purchased from Amazon--all in about two hours! His workmanship was excellent, and he was professional, personable, and efficient. Although we bought our replacement awning on Amazon due to a tight timeline, Andrea and Tim also offer replacement awnings and we wouldn't hesitate to purchase from them in the future. We were so impressed with their service that they'll be our first call for any future repairs or upgrades to our travel trailer. Highly recommend!

We wanted to have a new awning place over our slide-out to protect it from the weather. I…read morecontacted this business through yelp. Andrea quoted me the price of the awning which was quite pricey due to shipping costs. I wanted it done so I okayed the project. I got a call from Andrea the next day and she informed me that she had done some calling around and found out that Camping World had my awning in stock and there were no shipping costs involved. They would even go pick it up. I decided to go get it myself. Tim installed it yesterday and it looks great. He is very quality oriented and does a great job. They go out their way to satisfy their customers. I will be using them in the future and I highly recommend them.

Crooks. Said they had a black trailer coming for me that was EXACTLY like the grey 7x12 they had on…read moretheir site. Didnt like they grey so they said they could get the black one with a deposit. Called the next day to make sure it was going to be in and make sure it was the samme trailer. I was told it was and the Olympia store verrified it as well as the Rochester store before I drove almost 3 hours. Got the and it was in facr the wrong an no one actually checked the width. Instead of making it right he said I could pay an additional $1000 for that one. Their "GM" I'll use that loosely as I highly doubt he's in any position of responsibility was worthless. High side is they have a sales rep Cameron that was fantastic

Amazing and helpful. Would go back again. Our trailer had a wheel lock up and was towed. They fit…read moreit in right away and had us back on the road thank you, Elijah!

Niko did some aluminum fabrication on a part for my bicycle. Great…read more job. Looks like it came from the factory. Very pleased! Larry Weaver

From the owner: Metal fabrication on new and existing parts, metals, materials. Aluminum, Stainless, Titanium, Mild…read moreSteel, Chromoly Light structural, rails, stairs, marine, repairs, scratch-odds and evens...Ask!