Really great towing service. Erik takes great care with your vehicles and is very transparent with…read morehis pricing. I would recommend this place to everyone!

Eric is awesome. He was very responsive and professional. I will call him again if I find myself…read moreneeding another tow.

We had to come get our car fixed last minute from a road trip and Andre helped us out and helped us…read moreback on the road really quick and who knows where we would have ended up if it wasn't for his service and aid. Give this man a raise!!!

Late to say this but thank you Andre for saving our road trip. He was a huge help and really made…read morethe trip that could have ended early and badly, into a great memory. A++ give this guy a raise, his customer service skills and just basic goodness to fellow human beings is much appreciated.

Pricing was more than fair and Brian took great care of my vehicle and getting it safely to my…read morehome! Will continue to use him for towing!

Great service! Was in need of a tow as my car decided to break down @ a gas pump & I called Big B…read moreto tow my car home. He was there within 15 minutes & my vehicle was loaded & ready to roll in just 5 minutes from when he arrived. Price was much cheaper than any others in the area & driver was very friendly, polite, quick & professional the entire experience. He even had an adorable bulldog with him as his assistant that was super cute & extremely friendly & well behaved I was allowed to play with while waiting the 5min Definitely will recommend my friends & family to call when in need & I will also be using his company for all of my towing/roadside assistance needs in the future.

I recently had a remarkable experience at Dodge Ram in Shelton, WA, that I feel compelled to share…read more Faced with a major problem on a brand-new vehicle, I reached out to several dealers, but none were willing to help--except for Dodge Ram in Shelton. They were not only willing but also eager to tackle the complex issues that kept appearing and disappearing. Their team, especially Daniel Kuni and Aaron Heard, went above and beyond in diagnosing and repairing the problem. Their dedication and expertise were evident, and they handled the entire process seamlessly. These employees deserve a significant shout-out from the owners for their exceptional service. The customer service at this dealership is unparalleled. They are incredibly honest, transparent, and genuinely care about their customers' needs. It's refreshing to encounter a dealership that stands out in this way. Additionally, their veteran-friendly attitude and down-to-earth approach left a lasting impression on me. The pride they take in their work is palpable, making it clear that this is not just a job for them but a commitment to excellence. Because of this outstanding first visit, I am now a lifelong customer. If you're looking for a dealership with exceptional service and integrity, look no further than Dodge Ram in Shelton, WA. JP

Bought my a Ram Promaster new. A Ram service rep indicated this year that I should have received 4…read morecomplimentary oil changes. He said he added them to my account and that I could use them at any Ram service department with an appointment. Although I live in Shelton, I am doing cancer treatment up in Seattle that requires me to do radiation Monday through Friday. The Seattle Ram service department did not have any openings. So I made an appointment at the Shelton Washington service center. I drove from Seattle to Shelton. Upon arrival I was greeted by the service manager "Tommy". I arrived at 3:15 and he indicated that it was "too late" to do the oil change. I told him my appointment was at 3:30. He said "ok.. we'll it's just gonna take longer." Then he said that he didn't want to do the oil change because I had two dogs in the back. He said, " I have never done an oils change with dogs in the vehicle. This was humorous as I see dogs in vehicles at jiffy lube all the time. But I respect that some people have fears, so made it clear that they were locked behind the pocket door. My gut was telling me that he did not want to do the oil change and was saying whatever he could to make me turn away. I told him I drove from Seattle for this oil change and it's needed. He then stated that he did not see the free oil changes in the computer. I showed him my verification email from Ram reflecting the oil changes. He said, "the e-mail could have come from anybody." He refused to do the oil change unless I wanted to pay a hundred bucks. I have empathy for it being a Saturday after a long work week, I've been there. BUT, if I had a customer I sucked it up and provided quality customer service like an professional adult. This was a complete waste of my time, money (gas) and energy (exhausted from cancer treatment. They verified my information when I made the appointment and I made it clear that it was FREE. Car dealerships are really great at selling you cars with all the warranty promised but SUCK at honoring these promises. It's called being UNETHICAL. None of the other Ram Service departments from Portland to Seattle get good reviews. So add this one to the list.

"Semi-brakes fail on Highway 5--that'll get your attention. Ace & Axle Towing LLC came with the…read moreright equipment and worked fast. They got that commercial urgency thing. Stayed in communication about getting it to the shop. Professional the whole way. Heavy-semi towing is pricey, but the pricing matched what I expected. When you need serious capability now, they've got it."

I was sideswiped by a plumbing truck and had damage to my driver's side rear quarter panel, running…read moreboard, and wheel. My insurance company wanted me to take the truck to one of their shops in Olympia, but I wanted to keep it closer to home and support a local business. I chose Perfect Reflections and am glad I did. Jason was easy to work with, kept me well informed, and fought with the insurance company to get my repair as close to fully covered as possible. Because his labor rates are a little higher than those of their contracted shops, I had a small out-of-pocket cost in addition to my deductible, but he did a beautiful job on the repair. It looks brand new and even better than it did before the sideswipe!

Excellent work once again. Work completed in the time promised. They helped get me through the…read morefight with my insurance to have a complete repair. I over payed my deductible and a few days later received a call to come get my refund. Honesty!

I hired Jake to troubleshoot a handful of unrelated electrical problems with my diesel pusher RV…read more He is an excellent troubleshooter and got my RV back on the road. HIs rates and customer service are both excellent. I have since hired him to do some maintenance and engine repair on a diesel yard goat/truck. His work, again, was excellent. I highly recommend Jake!

"It was late, and I miscalculated how far I could get after leaving downtown Olympia. I ended up…read moreout of gas near Capitol Way with barely any shoulder space. Jett Ease Towing & Roadside treated it like a priority. The driver arrived quickly, positioned his vehicle safely behind mine, and delivered fuel without delay. He verified the type, poured carefully, and waited to ensure my engine started before leaving. What stood out most was the clarity--the exact cost was discussed beforehand, with no additional fees once finished. In a situation where anxiety could have taken over, the calm professionalism and reasonable rate made a difference."