Everyone that works in the building are super kinda and professional, from the Leasing agents who helped me find the apartment to the concierge in the south and north tower but a real shot out needs to go to the valet garage attendance those guys work extra hard they are super professional they are super dependable and they are very courteous they've been taking care of my car and I can't say enough good things about Raymond, RJ, steff and angel just to say a few are the best ,,, read more

I would like to take this opportunity to compliment Muhammad, a member of the hotel's front desk staff, on the outstanding customer service he provided to me this evening today. I left my phone in Uber car, so I went to see my friend who lives In Nema building asking for help. As soon as I approached the front desk, Muhammad was courteous, respectful and accommodating, helping me to connect to my friend. Thanks Muhammad, for all your help on Sunday evening! Now I got my phone back from Uber driver! Show less read more

I'm writing an update to include Kim, NEMA's fantastic trainer. We've had her as a private trainer for 8 months. She's top-notch in helping your form be the best as possible. She goes out of her way to provide recommendations and even gave us her homemade, natural insect repellent spray! She is definitely an asset to the NEMA fitness team. In addition, this is a continued commendation of the following people: Nina, Kim San Jose, Severino, Bobby, Claudia, Angel, Don , Evan, Eric, Kinley, Demitri, Kat, Kelvin & Benny. read more

Gerlynn was the greatest and quickest responding leasing agent I have ever worked with! While we were looking at different units, she gave us the best virtual tours (since we were apt-hunting from New York) and responded like a flash whenever we emailed or texted. I remember she even responded on New Year's Day! It's really clear how she (and everyone else at NEMA) goes above and beyond to make the leasing and living process an incredible one. Having lived at NEMA for 4 months now, I have consistently been impressed by how transparent the building-tenant communication is, how many events the building has held for us, how on top of it the building has been about Covid precautions, and how quickly issues are resolved. My only complaint/worry is that the rent prices will go back up to pre-Covid levels when it comes time to renew the lease! read more

I went to Nema for a viewing and the leasing team was extremely professional. They were able to accommodate my schedule at the last minute (though appointments are preferred) and the showing was very thorough. If possible, request Abby as the leasing agent. She was extremely accommodating - showing me different floorplans (which were exceptionally clean) across both buildings. Futhermore, she clearly made the effort to take into account all my non-negotiables (e.g. price range, apartment size, etc.) and even brainstormed with me on how to get the best deal for my move. If my apartment viewing experience was any indication, I'm sure the team would go above and beyond for their tenants too. read more

Professionally run building in a central location downtown. Staff and service are excellent. The gym here is superb and you likely won't need a gym membership. Literally a 2 minutes walk to muni allowing you freedom to go just about anywhere in SF. Whole Foods will open up soon two blocks down. The other amenities including the rooftop terrace are also quite nice. Really enjoy the big windows in the units and modern layouts. read more

Kim at the Front desk is reason enough to not live here. You've never met a person worse at customer service. If you expect to be able to have your dog walked or receive packages at this building--don't... at least if Kim is working. read more

WARNING!!!!!! I'm here for almost 2 months I don't have HOT WATER for almost 5 days I can't take a shower the water are too cold. I called the lobby and the guy said we sent you email we fix it and it will take time is almost a week what's going here . PROPERTY MANAGER ROBERTS really rude guy over the phone, can take your money from the bank account anytime that he can and you CANNOT do nothing . Guys first start that this building is not for young people maybe for seniors. The property manager Robert act like he own your bank account he will give you Fines for any complaints for music at noon or even when more then 5 friends coming over and speak loud or play music from the TV ( not party speakers) but this is the rules in the building you can't do nothing stay home and be quiet. He control your bank account and you can't do nothing he will give you fines between $500-$1500 and you can't do nothing is automatically going to your bills. Really upset from this building start to be Nightmare. read more

EDIT: 8/29/14 Let me preface this by stating that I have been living here since the beginning of January. It's kinda like when you first date someone, and it's awesome, then after a while you start to notice certain things that make you say to yourself "I don't know about this anymore..." and then your SO starts to demand more money and you were already like "I'M DOING THE BEST I CAN" but now with the demand for your top dollar you're like "I CAN'T!" I mean: free coffee when the machine is working? Cool. Security? Awesome. A pool? Okay, I'm not going to use it, but okay. But then: packages that you sometimes can't pick up because even though they were delivered they need to be processed through the apartments system? Huh? Tons of noise from next door construction that has obstructed the cool view of the city you once had? D'oh! The 5-month-old promise of blackout curtains to block out light of the huge window/door that allows a large amount of light in that results in me caving and just buying myself a curtain? Huh. For our first place in San Francisco, it wasn't bad. But with how much the rent is being raised, I can't convince myself that it's worth it. Maybe if I was sweating cash and coin, but I'm not. read more

NEMA - Rooftop of NEMA. - Apartments Near Me - San Francisco, California

I have lived at the NEMA since opening in October of 2013, it's almost been a full year that I have lived here, and I have many updates to write about. The building is finished at last and most all of the kinks have been worked out. The gym is open now ( and it's gorgeous ), I plan on getting a NEMA trainer soon, ( for an additional fee), as there is a lot of high-tech, brand new equipment that I could learn to use. It's very convenient that NEMA offers trainers at an additional fee, as I don't have to invest in another gym, or even leave my building to get a top-notch workout. The pool is warmer now, but could be warmer for added comfort. The problem with where dogs could "do their duty at" has been solved! NEMA has opened a small dog run on the north side of north tower, on market street. The 11th floor public terrace is now open, and fully functioning as a cool place to hang out with friends. I see many people hosting BBQ's out there and also enjoying the outdoor TV to watch sports on. The NEMA pet "spa" is 10 dollars and it's a self-service dog cleaning station located in the garage. I don't use it to wash my dog, as it's easier to do it in my own tub, or take her to the groomers. The NEMA spa, in the Wright fitness center is open, and there are two service rooms, where massage/treatments are offered (at an additional fee). It is just as expensive as going to any spa in SF, but the option remains as a convenience if you do live here. The concierge at the NEMA make living here special, Frida is so cheery and helpful, she always brightens my day. Seeing and chatting with Morris after a long day makes me feel right at home. I am glad that the NEMA is fully functional at last. I have renewed my lease to enjoy the many amenities and comforts of living here. read more

The single star is for the garage. It's the equivalent of 5 stars in this case, everyone is exceptional. Evan Lassiter Regional Quality Assurance Manager, Dunder Mifflin The execs will come and they will go. But dude, learn how to read a fucking room. You know the NEMA neighborhood is a nightmare. Night of the living dead. So when a pet relieves itself in the garage so it's human doesn't have to dodge the discarded needles and human shit in the neighborhood maybe STFU when the renter, your boss essentially, allows the relief on occasion. And don't be such a pearl clutcher for your hideous awful city. It is what it is. And keep sending those pet relief violations. WORTH. EVERY. PENNY. ****Every single person in the garage is a hero. They make the building run and so does the daily janitorial crew. The buildings success hinges on the myriad of garage and cleaning crew. The NYT pretty much sums it up for me: https://nyti.ms/2C59LI0 read more

My cousin let me stay here one weekend when I was visiting SF. All the staff that I encountered were extremely nice and friendly. Everyone greeted me even if I had just seen like 5min ago. Everything here is secured and high tech. You will need a card to access the building, go inside the elevators and inside the rooms. Their highest floor has a deck that gives you an amazing view of the city. There is also TV, couches and soda on the rooftops and other areas to hangout and chill. I also noticed they have free coffee all the time and pastries super early in the morning. They also have a pretty sweet gym that I am jealous of. Parking is a hassle on the street but they do offer valet parking for visitors which is like $30 or so per day. I was extremely lucky and got to park on the street during my stay here. Again, this is only my experience from visiting one weekend. I do not live here so I do not know any leasing or renewal procedures. read more

The valet parking staff at NEMA are incredible. They are friendly, efficient, and really welcoming. They made me feel at home every time I drove back to the apartment. Raymond was especially helpful. Thanks! read more

Loved being a Nema resident. Kevin is Amazing! He is always there to answer any questions you have. He made the leasing process very smooth and quick. The concierges are the nicest ever and always super helpful. Especially Tino and Don. My other favorites don't work there anymore. I really got to bond with many people that lived and worked at Nema. The amenities are great, especially the rooftop, valet parking, yoga classes, and lounges. You will run into the cutest dogs ever in the building. The leasing office always had really cool events, especially a casino party that turned the whole building into Casino Royale. I constantly loved inviting people over to bbq, swim in the pool, and view the city skyline on the rooftop. The studio I lived in had an amazing view. I never used the heater living there, but I did use the wash and dryer a lot. My electricity was only $17 a month. Every time something needed repair in the studio, I would send an email and it would get repaired the same day. My favorite thing about Nema was how modern it was, especially having key cards instead of keys to the apartments. The sound proof walls were the best. I never got a noise complaint. Also never heard any noise from the neighbors. The location made it really easy to get anywhere and no excuse for anyone saying you live too far. When I moved there, nothing around was open just yet. With the move of The Market, Fitness SF, Alta, and many other businesses it made it much better! Living in Nema was like living in a hotel. I highly recommend it, especially the north tower. read more

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NEMA valet parking staff is the best! Raymond, Marshall, Marvin, Stef, Roel, Jose, Bill, Jomel, Romel, and Gelbert....A BIG THANK YOU!!! You all are professional, courteous, made me feel welcomed and at home, and fantastic in delivering my vehicle when requested. You are a great team and can be very proud! Thanks again for all you do. read more

NEMA - Apartments Near Me - San Francisco, California

This review is for the massage service at NEMA. Rie is awesome! She's a great massage therapist and knows what she's doing. The room was well done. It had a really relaxing atmosphere that you would expect from a very high end spa. Thank you Kat for creating such a great experience from the convenience of NEMA! read more

I recently moved into NEMA and couldn't be happier with my new apartment. I'm in a studio but the faux wall around the bed gives the room a feeling of separation and there is more than enough space for one person. All of the amenities are amazing! The 3 different terraces are each incredible and the gym is huge and has everything you need. The people in the leasing office are very friendly and helpful and so is the concierge. It is very cool to be able to look at the SF skyline and pick out which building is your home. It feels like living in a fancy hotel!! read more

NEMA - Looking out onto the urban terrace - Apartments Near Me - San Francisco, California

Played a prime part in making my summer the way it was. It had everything - Beautiful location (San Francisco, duh), scenic views (Waking up on the 21st floor to the rolling SF Fog), a well equipped kitchen, comfy beds... it even had a mini-fridge for wine! 8/10 would live here forever. The reason for the missing star? The apartment only had heating. No cooling. I mean, when you're paying $6900/month, that's the least you could expect. And contrary to popular opinion, SF does get hot sometimes. It made for some sweaty evenings. read more

NEMA - Terrace - Apartments Near Me - San Francisco, California

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Abby is one of the best leasing agents ever!! It has been a pleasure working with her and she is extremely awesome with helping my friends and I find suitable apartments. She is extremely detail oriented and really cares about what her client's needs :) read more

Pros and Cons: Pros. Garage attendants are terrific. They do a terrific job, and Ray and Glenn in particular are super friendly and kind. Ray will bend over backwards to help you in any way he can. Front desk. Kim and Santos are really cool, and it always brightens my day to chat with them. They are also really helpful in resolving any issues or concerns. Leasing office. Nathaniel helped a lot during my move-in. He allowed me to ship a bunch of new furniture to my unit well before my move-in date so that when I arrived, I already had a bunch of stuff that I needed. Things were a little chaotic around that move-in, but Nathaniel smoothed things out and I really appreciated his help. Gym. Pre-covid, the gym was the best amenity in the building. It is better than most gyms I would normally spend $150/month for. Peloton was a really nice touch. And the staff listened to my request for a heavy bag and installed one! Cleanliness. The building is always spic and span! The cleaning staff always did a terrific job. Only concern is that they oftentimes did not wear face masks. Cons. Leasing office. It's been 16 days since I've moved out, and still no word from them on the return of my deposit. I was told by Maycol Rojas after I moved out that I would get a move out statement with refund amount within 10 days. Nope, 16 days and counting... I am guessing there are a lot of vacancies in NEMA now, rents are declining, and they must be feeling financial pressure. But slowing down the deposit return process by not providing me with confirmation of my return deposit amount is really disappointing. Neighborhood. The neighborhood is much worse than Nathaniel in the leasing office sold me on. While walking on the streets within blocks of NEMA, I've stepped in human poop, witnessed a homeless guy whip out and pee right in the middle of the sidewalk, witnessed countless people doing drugs in plain sight, heard many gunshots, etc. Noise. The construction activity at night is ridiculous. There is no AC in NEMA, so you have to open the windows. But if you open the windows, you hear very loud construction activity, so you have to wear ear plugs. I can't believe I had to wear ear plugs for such an expensive building. AC. It is really uncomfortably hot in the summer at times, and the air circulator we bought didn't always cut it. Having to sweat in an expensive building was insane. And as mentioned above, leaving the windows open meant being exposed to tons of noise. Thin walls. I was in a bad spot. My next door neighbor had two young kids who screamed nonstop. And the neighbor above me sounded like they might also have kids because there was nonstop thumping. We were sandwiched in there with noise coming from multiple directions, plus the windows! Honestly, for the amount of rent they are charging, there should have been better protection from these types of noises. I didn't sleep in once during my time at NEMA because either the kids next door or the kids above would wake me up... read more

It's one of the newer buildings and San Francisco. The outside is a beautiful black modern look as your approach the inside the lobby without disappointment the staff is exceptionally nice friendly greeted with a smile always asking if there's anything else I can do for you. Even the dog treat is delicious I know because unfortunately there was some treats left on the counter and me being myself grab one of them ate them. If you're ever around NEMA stop by and check it out. read more

NEMA - It's fuzzy but nice - Apartments Near Me - San Francisco, California

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Wow...time flies.. Now I am packing and ready to move back to Seoul. I spent almost a year at NEMA and this place was great from the beginning. However, it has got so much better and I will truly miss this place. Having spent a year here, my hubby and I could really enjoy the city..heyes, valencia, castro, union square are all walking distance. Also very convenient to go to Berkeley by bart. During the entire year..we really appreciate every single staffs and trainers(we love afterburn class!!!). It was a very special experience to live in the high-tech unit with such a warm hospitality. Thank everyone at NEMA and I will miss you for a long time. read more

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Twice their administration has messed with what we owe and twice it's resulted in us paying more. First time we ended up paying a 20% monthly increase. Concierge and valet are great- as is the view. Building maintenance is not what one would expect for the amount we're paying. There are many other choices - a many of them for less $. read more

SF NEMA has the best Shipping and Receiving team led by Marshall. They are very efficient and responsive. All my packages were handled with care and delivered in timely fashion. They worked very hard and dealt with hundreds of packages daily. The entire front desk team was also very friendly too. Don, Kim, Tino, Angel, Evan, Edwin.., the Overnight crew was very nice too. Engineer Gustavo was super attentive and friendly. Overall the staff makes NEMA a good place to consider calling home. read more

Gerlynn is absolutely amazing. She took the time to show me every single apartment I was curious about (trust me there were tons of to choose from). She also stayed past her work hours to make sure I was comfortable and happy with my final selection. Most leasing staff I've worked with in the past shut the door in my face and have even yelled at me for staying late, but to say Gerylnn goes above and beyond is a massive understatement. To be quite frank, I am indeed excited to move into NEMA, but I wouldn't even mind if it doesn't meet my expectations given how spectacular I was treated. Thank you! read more

DO NOT LIVE HERE. You've been warned! Absolutely worst service by the management! Do you want to know how NEMA made me homeless? Read further. My old lease was expiring on 2/29. We've agreed on the move-in date of February, 29th. The management approved my application on February, 28th and then the leasing agents (Abby) quietly changed my move-in date without my consent to March, 1st!!! I protested by sending an email and saying that it was not the date that we've agreed on. I also called and wrote to another leasing agent. No response until the morning of 29th (the date when I was supposed to move in). The leasing agent (Abby) replied that she would not be in the office to hand the keys over to me. Then, why did you claim that I was all set to move in on 29th two days earlier? I suffered financial losses - was forced to pay for storage, truck rental and AirBNB. I spent 3 days dealing with all this non-sense, moving my stuff into storage, etc. Even now, that I've talked with the senior management they don't want to remedy the situation and are blaming me for not signing the lease in time. Then, why did your leasing agent mention (in the morning of 2/29) that she would not be there to check that I've signed the lease and pass me the keys? It's a joke! They don't want to take responsibility for their mistakes!!! This management doesn't deserve 1 star - 0 stars for them! Stay far far far away from this place for your own good!!! They cannot be trusted. read more

The premium is well deserved. This is one scenario where going with a big corporation are better. NEMA: Corporate employees, profssional, respectful, long-term, competitively salaries Building is corporate-owned, and thus they take care of their building very very well Condo : HOA hiring outsourced management company who hires temp employees to manage & operate the building. Minimally staffed, reduce cost mindset. Must shout out to Don Brown at leasing. I had an emergency situation and he was super calm under the pressure. He got SFPD here in minutes and helped me rush to ensure my mom was safe and sound. Other staff here have a ton of experience as they have been here long term, truly enjoy helping the residents. Just all around nothing but positive vibes all arou read more

This is truly an unfortunate story of a great building that used to be the bar-setter going down because of mismanagement. Don't get me wrong: some teams (namely the Concierge team) are still top notch, but many things in the last year since the Property Manager changed have been nothing short of a disaster. I moved into NEMA on the very first day they opened 4.5 years ago and living there still; I have referred other residents and was a proud NEMAn for years, enjoying the great service. And yet, recently it's all been going south. Here are a few examples: 1) Twice in the past 2 months the alarm went off in the middle of the night in the top floors, as a technical mistake, forcing all residents to walk down 20+ floors after a brutal wake up just to discover it's a false alarm. No one even bothered apologizing 2) I have been unable to sleep for 3 nights straight now as a the ceiling ventilator in my unit is making terrible noise, obviously in need of cleaning or replacement. I opened 3 (!) tickets on the support system every single day and emailed the office 3 times - still did not get even a single acknowledgment that this is handled or will be handled, at some point. 3) The South Building has only 3 elevators serving 23 floors. One of them was out of service for over 2 weeks (!) which caused waiting times to be sometimes north of 20 minutes (!) just to get down to the lobby - a big problem that present serious risk to some residents. The office wasn't even apologetic about it - and blocked some elevators for private functions and move-in/move-outs - effectively leaving a 23 floors building in prime time hours with 1 elevator. Unacceptable. 4) Renewal experience has been lacking; I renewed just recently and shortly after doing so discovered that the information I was given was false, the increase I was asked to bear was way above market, and the conditions offered to me as "very very best" were simply lies. I was the building #1 fan, but these days are gone. NEMA simply doesn't deliver on the promise and vision anymore which is sad and dissapointing. I can only hope this will change soon - this used to be a fantastic place to live with amazing service to count on before it went south so badly... read more

We absolutely loved our experience at Nema. Top-notch amenities, amazing views, and extremely convenient location. We never had any issue with packages, zero lost package. Staff were extremely helpful and everything was all-around amazing! read more

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I have been living at Nema since 2015. All the staff have always been exceptional when it comes to servicing their residents. Special shout-out to the amazing valets, especially Raymond and Marvin. I am always greeted with a smile and friendly "good morning" and "hi miss *name*!" read more

NEMA is a very special place, and unlike any other amongst the many many modern high-rises that have sprung up across San Francisco since NEMA's first resident moved into the South Tower in 2013. While the style, warm decor and generous amenities certainly all contribute to the overall good feel and comfort of living at NEMA, the real secret sauce lies in the incredible people that work here each day to ensure that we, the residents, get a first class living experience, always feel welcomed, and have every care and need attended to. Concierge and Security... - Tony, Santos, Jordan, Daniel, Mohammad and Ralph - This team of angels has made my living experience here at NEMA so wonderful and pleasant. They each always go above and beyond to make sure that I always feel safe at home, and ensure that I always have what I need. I'm so grateful for this magical team. The following people are nothing short of exceptional. Two of NEMA's MOST valuable assets. I can say with absolute certainty that there would be no NEMA without Tino and Don. They are the nuts and bolts of this operation. They are also the oil that keeps this machine operating so efficiently and effectively, and without any bumps or hiccups. They also make this place shine beautifully. - Tino is a very special individual who will always go faaaaaar above and beyond what is required to make sure that I am comfortable and have all of my needs met and taken care of. If there were a gold medal award for an employee who is the most kind, considerate and intentional, then Tino wins it by a landslide. He really cares so much about each resident and that intention is so greatly valued and appreciated. - Don-- I don't even know where to begin. I could say that Don embodies everything that NEMA represents; class, style, comfort and home, but it feels more appropriate to say it the other way around. Don is the epitome of a first class experience. So many times, Don has gone out of his way to help troubleshoot an issue that I was dealing with or to assist with a wide range of needs that have come up. Don never disappoints. Don is always up to the task. And Don is always wearing a beautiful smile. Don's personality is delightful and he's a pleasure to talk to. I've never seen Don without a smile on his face. In fact, I cannot even imagine what that would look like. In 2021, Don shifted from lead concierge over to another department and his presence was sorely missed by all of the residents (yes, we talk to each other). My favorite part of coming home used to be seeing Don's happy face and cheerful demeanor greeting me "Welcome home, Nathan." But then I recently came home and saw Don at the concierge desk! He's back and we're all so thrilled about it!! Seeing Don when I come home assures me that things are in order. Don cares about every single resident. Truly. NEMA would be very wise to do everything in their power to keep Don happy, because he deserves it and much much much more. RSC... - Marshall is also an essential asset to the NEMA family. He does an exceptional job at managing the packages department and often times goes out of his way to ensure that each resident gets what they need. Marshall is always on top of his game and looking out for all of the residents. QC... - Another two valuable assets at NEMA are Angel and Evan. They are the true rockstars who keep the NEMA machine running smoothly, calmly and with just the right amount of class. From my first week here, Angel and Evan have always been available, attentive and successful at tackling any issues that have come up. And they both always do it with a smile. They are both super chill and reserved individuals who work behind the scenes, and without them this place would fall apart. Maintenance... - I recently had a maintenance issue in my apartment that required a lot of work, and most likely a reinstallation that would have been costly and time-consuming. The situation seemed hopeless. Then Derwin came in to assess, and due to his initiative, optimism and application of a little out-of-the-box thinking, the issue was completely resolved in less than ten minutes. This guy is awesome! read more

Dear Nema, Thank you for providing an oasis in the middle of what can feel like a chaotic city! The amenities are stellar and your top-notch staff strives daily to create a welcoming community. We will miss you! read more

I decided not to live here, but my experience with Abby from the leasing office was excellent! She was generous with her time, knowledgeable, and courteous. Working with her was a pleasure. read more

Great staff. They really go above and beyond! A special shout-out to Don and Angel for making my time at NEMA immeasurably better. Only caveats to this place are lack of AC + some units get surprisingly hot and the neighborhood is not good. read more

I've lived in both better and worse places. This is supposed to be a high end luxury building/complex (priced accordingly). So lets talk about the positives: The gym is the best in an apartment building I've ever seen (though lately it does smell funky). Lots of high quality 'community space' Good (tho it costs) storage options / add-ons Some good community activities Package delivery Door people / concierge are on-point But thats about where it stops. In fact having been here around 10 months now if asked to use two words describe living here I'd go with hot (temperature) and overpriced. In order to understand this you should know that this complex is a series of massive black buildings in the hottest part of SF. Don't believe the hype about not needing A/C in SF. While that may be true in Richmond, it isnt true here. It was a massive design mistake not including A/C in the units. Worse still because the units only have windows on one side you get no airflow to cool off the apartment. The building directly behind us, and two others within a few blocks have A/C. Crescent Heights other SOMA property also has A/C. To lend some insight our unit doesnt get much direct sunlight (maybe 2-3 hours a day) yet routinely runs 15-20F warmer than outdoors. So you can imagine what its like living here during heat waves. Right now its ~68F outside, and 81F inside, and our windows are wide open, and have been all day. Additionally maintenance requests tend to take quite a long time. It took us about 3mo to get our blackout shade installed (should be standard), 3+ days to resolve an issue with the washing machine etc etc. Appliances are ok. Finishes are ok. Prices are for 'really nice', which the common areas are, but the apartments really arent. read more

We lived in Nema for 6 years and loved the community, amenities and in particular, the staff. The building is modern, well appointed and well maintained. The amenities are excellent, all common areas and especially the pool and gym. The building provides a range of fitness options in addition to the gym - regular schedule of classes with great instructors across yoga, Pilates, crossfit etc. which we really enjoyed. Also of note is that Nema is one of the few buildings of its kind that is pet friendly. Our puppy got all the socializing he needed from the dogs and humans at Nema! What really makes the building stand out is the staff. The front desk staff are warm and friendly and they make you feel like you are coming home every time you walk in. The maintenance team is responsive. The garage and mailroom staff are friendly and earnest. I would recommend Nema as a great home - especially for someone new to the city. read more

This is easily the worst place I've ever had the misfortune of living in. Granted, the amenities are top notch, but you pay top dollar for them, and they nickel-and-dime you for everything imaginable. However, the worst part of living here were the sort of tenants. Imagine living in a noisy frat house with a constant succession of loud parties that went on into the wee hours of the morning. Moreover, these tenants were extremely rude and unapologetic about their frequent violations of common decency and courtesy. To top it off the property manager was completely unsympathetic to my plight. Despite several complaints spanning months, including two calls to the police, management did absolutely nothing to rectify the situation. My dog liked the free treats, though. read more

Easily, the part of this housing complex is the staff. Everyone at the front desk, valet, and porter's office is really great. Every individual Ive encountered has been super hardworking, responsible, and kind. In particular, Raymond Jurado, has always gone above and beyond to help take care of residents. If I've ever had any issues with my car or the garage, he has not only offered to help, but has gone completely out of his way to problem solve on my behalf. His organization, dedication, and diligence have significantly improved my living experience on a day-to-day basis at Nema. I am beyond grateful for his help and wish management would expand his responsibilities around the property. read more

I lived in NEMA SF for the past year and it is an amazing apartment building! I don't typically write reviews about my housing but I felt like this place deserved the positive feedback. The front desk is very friendly and was always accommodating whenever I had a question or request. The elevators are very quick and the public areas of the building were always very clean and well maintained. I had a few standard maintenances issues during my stay, but NEMA would get back to me typically within the day and have it fixed immediately. I lived in a studio facing 10th street which is a noisy intersection, but the windows have excellent sound proofing. The unit was small which I knew when I chose it but the space was laid out very efficiently so it didn't feel cramped. There is a valet car service that is a monthly fee if you have a vehicle. It doesn't cost significantly more than waitlisted garage parking in nearby apartment complexes and you can have your car ready for you when you leave and just drop it off by the door when you return. Ray who runs the operation is so nice and did a great job keeping things running smoothly. Having lived in several apartment complexes in the past, NEMA definitely stands out as a company that has prioritized client experience and seems to take pride in running a high quality business. Finally, after moving to another state I just received notice of my security deposit and it was returned in full. Although I had not incurred any damage to the unit, it is almost unheard of in the Bay Area to get a full security deposit return without some sort of back and forth with the leasing office. I have absolutely no complaints about my stay in this building and would recommend NEMA to anyone looking to rent in this area! read more

Raymond in the NEMA garage is a pure professional! He handles my vehicle extremely well every time by way of concise communication with both myself and his coworkers to assure my car is always taken car of and retrieved in a prompt, safe, courteous way! He always has a great demeanor and is very approachable and super upbeat!! Thank you RAYMOND!!!!!!! read more