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    Nerd Power

    2.3 (95 reviews)
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    Solar panel cleaning

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    Cracked tiles in my brand new house

    UPDATE---- So it's been nearly a year since we had our solar up and running after they had to remove a whole roof full of panels and reinstall. Last years October bill without solar was 199. This Year with solar it's 522. Such a scam!

    Completely destroyed roof!   Is this a joke?  Is Ashton Kutcher going to come out and tell me I am being Punk'd?  Where are the MTV cameras?
    Sean B.

    It has now been more than a month since I realized that NERD Power destroyed my roof, I had notified them to get it fixed and I am still waiting for results. There has been zero proactive follow up by the destroyers, as the only time I've heard a response back, has been the result of an inquiry. Of those responses, it has been very non-committal statements that they haven't gotten the roofer's proposal back yet, they are still waiting on the roofer to get back to them, the roofer needs to order materials, we should hear something next week, etc. not once was I ever reached out to, for them to let me know that they've truly done anything towards fixing my roof. I am finally at my wits end and have given them the ultimatum to get it fixed within the next week or I would source my own solar installers to remove the panels, a roofer to replace the broken tiles and then the installers to correct all of the shortcomings of the original install. This work would be billed against their contractors bond, and I hope not to need to go that route. I am embarrassed for them that it's gotten to this point, but I have no choice. Update 5/28/21 They scheduled my roof repairs to happen yesterday and today. I took the 2 days off of work to be present while they were here, so I'd be available in case they had any questions, I could personally inspect the roof before the roofer left and before the panels were reinstalled. Over 70 tiles that were broken, were replaced yesterday. There are still another 30 tiles that need replacing. In addition to the above, their roofer only brought 12 (Twelve) tiles to do this work. I had 30 spares left over from my roofing renovation and grabbed another 30 from a nieghbor who was redoing their roof and had extras. Because they didn't plan at all, they didn't have enough tiles to finish the roof. Day 2 of the work, I email NERD power to find out when their subs would be arriving. I was told that since they didn't have enough tiles (enough must mean more than the 12 they brought), that they would have to come back next week. I have no words. 100 broken tiles. I take 2 days off work, and I end up being the only one at my house wanting to get things fixed. Also in this process, they mislabeled my added electrical panel, to where that 2 of the breakers for my home were buried in the solar disconnect breakers. When they shut off my solar to fix my roof, they killed power to 2 parts of my house. Then they left and never came back. When I checked my breakers, all breakers were on. I had to open up the panel, break out my electrical meter and go through the panel until I could find the breakers.

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    5 years ago

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    I am hearing so many great things about Neard Power. Thank you for all you do! Danielle Plummer put a smile on my face.

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    9 years ago

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    Page 3 of 3

    Ask the Community - Nerd Power

    Review Highlights - Nerd Power

    During these crazy days of Covid when any issues or questions arose, we had a designated lead person we could always contact.

    Mentioned in 3 reviews

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    I have an excellent experience wth Aneva Solar since 2017. From start to finish. Their service is…read moretruly the best overall. The team is professional, knowledgeable, and incredibly responsive - any questions were answered instantly. Quaility service is ongoing. It does not end with the inital installation. What stood out the most is how strongly they stand by their product. It gave me real confidence knowing they back their work and are committed to customer satisfaction. The installation process was smooth, and everything was handled with care and attention to detail. If you're looking for a reliable solar company that delivers both quality product and outstandfing service, I highly recommend Aneva Solar. ---Janet L - Goodyear AZ

    I chose Aneva Solar after receiving multiple bids from several companies, and it was absolutely the…read moreright decision. Their warranty stood out immediately as being far superior to the others, which gave me a lot of confidence moving forward. What really set them apart was their full-service approach. They handled everything--from HOA approval and permitting to system design--making the entire process seamless and stress-free. Unlike other companies I spoke with that rely heavily on sales reps and subcontractors, Aneva completes all work in-house, which made a big difference to me. The installation team was outstanding--professional, polite, and very respectful of my home. They kept the work area clean throughout the process, and even went the extra mile in small ways (one of the installers even brought cookies for my dogs!). Overall, the experience exceeded my expectations. The installation quality, communication, and follow-up have all been excellent. I highly recommend Aneva Solar to anyone considering going solar.

    Green Muscle Solar

    Green Muscle Solar

    (47 reviews)

    We have had our system for 10 years. We love our solar. We wanted to make sure everything was…read morestill functioning and that we were maximizing our productivity. Our experience from beginning to end was better than hoped for. Our dealing with Chris on the front end and our tech were all professional and dependable. We definitely would do business with this company again. They don't offer an annual inspection plan but if they did we would sign up. Solar is a big investment and having someone look at it annually who know what to look for would bring tremendous piece of mind.

    Green Muscle installed my solar and Powerwall on December 31st. They sold it as a single day…read moreinstall because my system supposedly wasn't complex. What actually happened was weeks of touch and go work by several different techs before the system did what I was told it would do when I signed the contract. The crew showed up on time that first day. Joseph, the lead, showed up an hour late. At the end of the shift he made a point of complaining about staying late, which was him making up the hour he'd missed, and they wouldn't stay the two hours it would have taken to actually finish. The job got left unfinished and my Powerwall got left sitting outside uncovered. They had to send a tech back out on a separate trip just to put the cover on it, and this was during a stretch when we were getting scattered showers. Before the install I told Andre, my project manager, that I didn't want panels anywhere roof vents would put shade on them. They installed two right next to a taller vent anyway, so depending on where the sun was, one or the other sat in shade for part of the day. If you're looking at a string inverter system, this matters much more than it sounds like it should. Panels on a string are wired in series, so the entire string produces at the level of its weakest panel. A single shaded panel doesn't just cost you that panel's output, it drags down every panel on the string for as long as the shade is there. That's the whole reason I brought it up before they started. They ended up having to come back out and relocate both. The backup is the part I'd want anyone considering this company to read. I never asked for anything less than whole home backup, not one time, and I signed on the assurance that my whole house would run on solar. What was actually written into the contract was partial, essentials only backup. When I raised it, nobody at the company could trace back a single piece of communication showing how that decision got made or who made it. Then after the install it came out that the solar couldn't see any load that wasn't on the backup panel, which meant most of my house was never going to run on solar the way it had been described to me. Their answer to that was an energy monitor. I spent weeks troubleshooting it before we established that it could only see half of my EV charger's draw, so it was never going to solve anything. Their next proposal was to move the charger onto the backup panel and bill me for the whole home backup that should have been scoped correctly in the first place. They had also missed my HVAC controller. So when the power went out, my air conditioning went out with it and roughly 90% of my house sat dark in the middle of the day at peak solar production. In Arizona. That is the single scenario this system exists to prevent. I also ended up running the entire interconnection process with my utility, ED3, mostly on my own. Coordinating with the power company is squarely a project manager's job, and honestly it was one of the specific reasons I wanted a company that assigns a dedicated PM to every install. Andre was AWOL for that whole process. I was the one tracking where things stood, following up, and keeping it moving. Beyond that, Andre kept telling me things were normal when they clearly were not, and nothing got resolved unless I pushed for it myself. At one point he forwarded me a reply asking for a photo I had already provided in that same email chain. When it escalated, Brett, one of the owners, asked me why I had agreed to a partial backup, which put his own company's scoping error back on me, and then told me he'd lose money covering the whole home backup because of how far out I live. Most of those trips he was counting were rework his own team created. I chose Green Muscle in part because every job gets a dedicated project manager. That turned out to be the weakest part of the entire experience. The system works now, months later, and only because I wouldn't let it go.

    Nerd Power - solarinstallation - Updated September 2026

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