Best customer service in the valley, Darian helped me through my system, everything works great and…read moreI know I can count on him for great service in the future. Thanks Chris

Tried reaching out for a quote through Yelp quote system. They replied asking for my phone #. What…read morethe hell is the yelp quote system for if it's just a contact-grabbing tool? I recommend de-selecting your company from the Yelp Quote system. This is an ONLINE quote system and they're asking for my PHONE NUMBER so someone can "reach" me? What??? WOW.

A great experience from the beginning to end. The install was seamless with an excellent crew. Even…read morewhile waiting for city and aps approvals, they kept in constant contact.

In an otherwise great experience, the fact they make you prove you have birds nesting under the…read morepanels PRIOR to getting the free netting put up is an absurd policy. It's common sense and comes off as cheap and lazy to not address this out of the gate. I now have a several months-out appointment to get this installed. In the past 2 weeks I have had 4 dead birds fall out onto the side yard and clear damages I'm hoping gets cleaned up prior to the netting install. All of this could be avoided with a thorough company that took pride in their work. Scott Czosnyka was my rep and I could not say enough good things about him. An excellent guy who is great at what he does. It was a pleasure working with him.

Solar Topps Review I…read morewas very happy with the installation itself, and my sales advisor, Sean, has been great throughout the process. He's been responsive and has done his best to communicate my concerns to customer service. However, my experience with customer service after the sale has been disappointing. After my second set of solar panels and Tesla batteries was installed, I received a false heat alarm from the sensor mounted above my four Tesla batteries. I reported the issue and was scheduled for service on July 14. In the meantime, I had a mini-split installed in my garage. After that installation, my Tesla solar app began acting abnormally. Solar Topps was aware of both the heat alarm and my concerns about the system before my July 14 appointment. I wasn't asking them to fix the HVAC installation--I simply wanted them to verify that the Tesla programming and configuration were still correct and that nothing had been affected during the mini-split installation. On the morning of my scheduled appointment, I was informed that it had been rescheduled to July 17 without my approval. I immediately responded by text, email, and phone to explain that I could not make July 17 because I had already taken time off work for July 14 and had planned my day around the appointment. Despite that, they would not keep the original appointment. I was also disappointed that they declined to inspect the software or system programming, stating only that Tesla said nothing was wrong. As a customer who has invested a significant amount of money in this system, I don't think it's unreasonable to ask for confirmation that everything is still configured correctly. The installation quality deserves credit, and Sean deserves recognition for his professionalism. Unfortunately, my post-installation customer service experience has left me feeling that once the sale is complete, customer support is much less responsive. I hope Solar Topps improves how they handle existing customers because good service after the installation is just as important as the installation itself. Here's the email this morning: re[2]: Service Visit Scheduled (Service Case # 26-8374) Thanks for reaching out. We apologize, but our team is unable to visit your property today, July 14. Unfortunately, our technician became sick due to heat and won't be able to make it to your site. If July 17 doesn't work for you, please let us know your availability for next week, and we'll be happy to schedule the visit for date and time that's convenient for you. We apologize for inconvenience and appreciate your understanding. Best Regards, Customer Support Team 480.940.1201 | 102 S. 28th St., Phoenix, AZ 85034 www.SolarTopps.com Thank you for the opportunity to earn your business, trust and referrals. Contact Us. From: Solar Topps Date: July 10, 2026 at 11:06:48AM MST Thank you for reporting the issue. We have scheduled service visit for Tuesday, July 14, inspect smoke/heat detector to address the issue. In the meantime, please remove the detector temporarily to prevent the alarm from going on again until our technician arrives. If you need any further assistance, please don't hesitate to reach out. We're always here to help. Best Regards, Customer Support Team 480.940.1201 | 102 S. 28th St., Phoenix, AZ 85034 www.SolarTopps.com Thank you for the opportunity to earn your business, trust and referrals. Contact Us.

Solar Topps - LOOK NO FURTHER (unless you have time to waste!)…read more I found Solar Topps via Google Search. I called and discussed my needs which was to remove my current solar system for a reroofing job, then to reinstall it. The folks I worked with at Solar Topps were patient and understanding. Even better, their quote was the most competitive! I really like the way it felt like I was speaking with a local business as opposed to some giant corporate owned behemoth looking to swallow my money. Once I agreed to move forward, a start date was discussed and the crew showed up right on time. The crew was very professional, VERY busy and each day they cleaned up after themselves. My solar panels (75) were stacked on pallets like they were new, with great care. My roof was completed and the time came for the solar system to be reinstalled. Again the crew was timely, professional and cleaned up EVERY DAY when done. Now for why Solar Topps should be your first choice for your solar needs - All new hardware was used to put up the panels. During the process, it was noted that the wiring for the system was not up to date and in need of improvement. Solar Topps took extra time to reconfigure the wiring to bring it up to 2026 standards. The system is only 5 years old. Also, while in the process of getting the three system inverters back online after performing firmware updates (something they didn't have to do, but did because they truly care about doing the job right), one of the inverters refused to cooperate and it refused to come back online. Neil the Engineer spent almost three hours working to recover the inverter's function and finally succeeded. He saved me over $1000, where he could have given up and sold me a replacement inverter! The original installer never told me that the inverter's performance are visible via an app, so I could monitor their function. Neil pointed out that this function is available and got everything set up for me and directed me to the app so I could sign up and log in. So not only did Solar Topps complete the job, they improved the performance of my system, updated the firmware of my inverters and brought the wiring up to 2026 standards.....all for the original price for the job!!! I am a retired Service Manager for Rolls Royce Motorcars. The dealer where I worked was in Manhattan, New York. My clientele were all very discerning consumers (A list Actors, Musicians and Designers & more) that won't settle for anything less than the best. If Solar Topps was in Manhattan, I would without hesitation recommend Solar Topps to my customers. Solar Topps gets it. Here is your chance to get treated like a celebrity for a fair price. Call Solar Topps!!!

TERRIBLE COMPANY- I had this Company install my Split A/C unit in my garage and it was done by a…read moreSub contractor. They did a great job but then a little over a year later the brand new unit broke and I use my garage to do my car hobby as well as work on other peoples cars. Aaron who is the Owner told me at first that he would have it fixed for free since it was under a full Warranty. Months went by and he finally got back with me and told me that only the part was covered but not the Labor. So he flat out lied to me. I told him okay and to do the warranty repair and that I would pay for the labor. Months went by again and I was not happy. I tried contacting him numerous times and he never answered his phone. There is no business address and no e-mail either. So he never answered his texts or voicemails from then on so he could avoid me. I constantly called him and he totally blew me off. This is not a brick and mortar business and he is the only Employee as he using sub contractors for EVERYTHING. His number is #480-744-1803. Be aware and go somewhere else. You'll thank yourself later.

Bottom line. Keep this company off your roof…read more I installed SunPower solar panels about 2 years ago. At that time their inspector said the roof was fine. I don't think so because they found soft spots during the installation. Not relevant. Not a problem with Alternative Energy. They were NOT the ones that originally installed it. Fast forward 2 years later. I have to replace my roof, so off with the SUNPOWER panels. I received a few bids. Didn't go with the lowest bid. Didn't go with a specialty company. Didn't go with the roofer's recommendation. I went with an authorized SUNPOWER dealer. Mistake. My roofing company inspected the roof prior to the solar detach. He made an estimate which included all the broken concrete tiles at the time. I don't remember the number but it was estimated to be under a dozen. Any additional tiles would be included in his price to me. He had no incentive to charge me for the tile later. He knew what was broken. THE DETACH AS THEY CALL IT. Alternative Energy LLC was scheduled to start work at 8 AM. Still sleeping at 5:30 AM, I hear someone on my upper deck outside our unlocked bedroom door. That's just stupid. You do not enter a property and climb on somebody's deck without permission at 5:30 AM. Stupid and dangerous. They proceeded to remove the 36 panels. Nobody asked where to place them. They piled them against the wall in a dirt and gravel backyard. Cables with IP rated connectors were left exposed to the elements. It rained. I'm sure some cable connectors were filled with rain water. While working on the roof, a toolbox slid off the roof and landed between me and a neighbor. Zero warning. Could have killed someone. You'd think somebody would have yelled lookout. All I got was a head peeking over the edge of the roof. After they were gone, I found the breaker panels open, screws, and installation prices in my planter boxes. ROOFING BEGINS My roofer started his work. He found DOZENS of tiles that had been broken. They would have to be replaced at his expense. They are no longer available and color matching is impossible. The new tiles were placed under the location of the solar panels. The roofer completed his work. Highest quality. 5/5 rating. He left a pile of 42 tiles stacked in front of the house "just in case" because he was going to inspect the roof after the panels were reinstalled. He knew there might be issues. He wasn't wrong. THE ATTACH. What is DETACHED must ATTACHED. I notified Alternative Energy the roof work was complete and the panels needed to be attached. I also notified them by email that they better put on their best game this time because I was not pleased with the DETACH. Maybe it would have been a good time for the management to get in touch with me, right? Maybe they should have sent a manager to the site to inspect, right? Crickets. This time they scheduled a 5 AM start. No mysterious people on my deck unannounced. During the day, the pile of 42 tiles was diminished to 14! Didn't have the courtesy to ask if they could have them. They were breaking tiles like they were potato chips. My perfect new roof is being destroyed by supposed professionals. They can't walk on concrete tiles without breaking dozens of them? In addition to 28 verifiable broken tiles, they probably used another dozen from the ones removed and replaced by the special SUNPOWER brackets that replace the tiles. Not keeping an exact count but somewhere around 50 tiles gone. Hmm. Do these people even know how to replace a tile properly? What about the rest of the work being done to my new roof? Brackets drilled and attached? It's not comforting. All done and wrapped up. I can't go on the roof to inspect the work. Not a fan of ladders and heights and this is a second story installation. They left saying it was working. Barely it proves. I walk down the street. I have the only solar installation in the neighborhood where the panel edges do not align. It's visible. Some appear to be higher by 1/2" - 1". They were perfectly aligned before they touched them. Worse. They are filthy! They were placed in the yard for almost 2 weeks collecting dust and then rain. They put them back on the roof in that condition. Guess what? Solar production is down over 10% when at this time of year it should be increasing. Why? Dirt! My neighbor across the street commented on the misalignment and the dirt. It's ugly. COMPLAINT TO MANAGEMENT. This all came down Saturday. Monday I composed a message to the company highlighting everything in this review. They had the nerve to ask me to send photographs to support my claims. Can you imagine? I told them I was not their photographer and how about they send over a manager to take a look. I still have dirty solar panels. I have misaligned solar panels. I have reduced solar output. Crickets from the management of Alternative Energy.

We have had our system for 10 years. We love our solar. We wanted to make sure everything was…read morestill functioning and that we were maximizing our productivity. Our experience from beginning to end was better than hoped for. Our dealing with Chris on the front end and our tech were all professional and dependable. We definitely would do business with this company again. They don't offer an annual inspection plan but if they did we would sign up. Solar is a big investment and having someone look at it annually who know what to look for would bring tremendous piece of mind.

Green Muscle installed my solar and Powerwall on December 31st. They sold it as a single day…read moreinstall because my system supposedly wasn't complex. What actually happened was weeks of touch and go work by several different techs before the system did what I was told it would do when I signed the contract. The crew showed up on time that first day. Joseph, the lead, showed up an hour late. At the end of the shift he made a point of complaining about staying late, which was him making up the hour he'd missed, and they wouldn't stay the two hours it would have taken to actually finish. The job got left unfinished and my Powerwall got left sitting outside uncovered. They had to send a tech back out on a separate trip just to put the cover on it, and this was during a stretch when we were getting scattered showers. Before the install I told Andre, my project manager, that I didn't want panels anywhere roof vents would put shade on them. They installed two right next to a taller vent anyway, so depending on where the sun was, one or the other sat in shade for part of the day. If you're looking at a string inverter system, this matters much more than it sounds like it should. Panels on a string are wired in series, so the entire string produces at the level of its weakest panel. A single shaded panel doesn't just cost you that panel's output, it drags down every panel on the string for as long as the shade is there. That's the whole reason I brought it up before they started. They ended up having to come back out and relocate both. The backup is the part I'd want anyone considering this company to read. I never asked for anything less than whole home backup, not one time, and I signed on the assurance that my whole house would run on solar. What was actually written into the contract was partial, essentials only backup. When I raised it, nobody at the company could trace back a single piece of communication showing how that decision got made or who made it. Then after the install it came out that the solar couldn't see any load that wasn't on the backup panel, which meant most of my house was never going to run on solar the way it had been described to me. Their answer to that was an energy monitor. I spent weeks troubleshooting it before we established that it could only see half of my EV charger's draw, so it was never going to solve anything. Their next proposal was to move the charger onto the backup panel and bill me for the whole home backup that should have been scoped correctly in the first place. They had also missed my HVAC controller. So when the power went out, my air conditioning went out with it and roughly 90% of my house sat dark in the middle of the day at peak solar production. In Arizona. That is the single scenario this system exists to prevent. I also ended up running the entire interconnection process with my utility, ED3, mostly on my own. Coordinating with the power company is squarely a project manager's job, and honestly it was one of the specific reasons I wanted a company that assigns a dedicated PM to every install. Andre was AWOL for that whole process. I was the one tracking where things stood, following up, and keeping it moving. Beyond that, Andre kept telling me things were normal when they clearly were not, and nothing got resolved unless I pushed for it myself. At one point he forwarded me a reply asking for a photo I had already provided in that same email chain. When it escalated, Brett, one of the owners, asked me why I had agreed to a partial backup, which put his own company's scoping error back on me, and then told me he'd lose money covering the whole home backup because of how far out I live. Most of those trips he was counting were rework his own team created. I chose Green Muscle in part because every job gets a dedicated project manager. That turned out to be the weakest part of the entire experience. The system works now, months later, and only because I wouldn't let it go.

I did not buy a system from this company. I inherited a paid in full system in the home I…read morepurchased. Fast forward 3.5 years later and the system has completely stopped working for 2 months now. When you call you get Rob who is completely distracted. Rob doesn't quite know how to help you get your system working again. Rob knows that it's going to cost you $350 to diagnose why it's not working but not sure who or ?? to get out to you. Then Rob agreed to ask them to replace it under warranty. Call Rob a few days past his "I'll call you back" day and Rob is out running errands and says they will replace it but I have to pay $650 to install the new unit. Then he says "I gotta go" now it's 2 days later and no Rob, no contact to pay to replace a $13,000 plus system that's not working 3.5 years later. I'm going to contact the better business bureau and the Attorney General because I'm at a loss on how to get a paid in full 3.5 year old system to work again. How does the company that sold it and saying it's under warranty not know how to fix the problem? Shame on you Rooftop Solar. You have no customer service when you are selling faulty equipment that's $13,000.

This company does not seem to care about serving it's customer once they install the panels. We…read moreinstalled five years ago. Haven't had an issue until this year. A storm caused some damage and I have been calling and leaving messages to get it repaired since mid-July. I have spoken to a few people there who promise to get the repairs done. Nothing has happened yet. Very disappointed. I feel like they are new home builders. They promise to fix things under warranty but put you off over and over until you are out of warranty.

The crew showed up on time and worked until the project was completed. They spent time with me…read moreafter completion to verify the output of my panels . The thing that was most important to me is that they were honest. when they broke a few tiles during their work they had them fixed! Way too many unethical solar guys are out there, so it's nice to get a good one.

My solar inverter started having issues last year and the original installer went out of business,…read morebut the Argent Team has provided top notch service for my old inverter and for the replacement they recently installed. Always a pleasure to work with and they are consistently good, clean, fast with reasonable prices and easy to work with

I had an outstanding experience with Argent Solar and owner Craig Bloom. From start to finish, the…read moreentire process was smooth, professional, and clearly communicated. Craig took the time to explain every step, answer all my questions, and make sure I felt confident in the decisions being made. The quality of the product and installation exceeded my expectations. The crew was efficient, respectful, and meticulous with their work. Everything was completed on schedule, and the system has been performing exactly as promised. What really stood out was the excellent communication throughout the entire project. Craig kept me informed at every stage, making the whole experience stress-free and straightforward. I highly recommend Argent Solar to anyone considering solar--great people, great product, great service!