From start to finish, my experience at McKenna Porsche was exceptional. Omar and Sam in the Sales…read moreDepartment went above and beyond to make the entire buying process smooth, stress-free, and enjoyable. They were professional, knowledgeable, honest, and truly cared about making sure I found the perfect Porsche. Michael in Finance made the paperwork easy to understand and was efficient while ensuring I felt comfortable every step of the way. Geraldine in the Service Department was equally outstanding--friendly, attentive, and committed to delivering excellent customer care. The teamwork between Omar, Sam, Michael, and Geraldine exceeded all of my expectations. They are true assets to Porsche and represent the brand with professionalism, integrity, and outstanding customer service. I highly recommend McKenna Porsche to anyone looking for an exceptional buying and ownership experience. Thank you all for making this such a memorable experience!

I contacted several Porsche dealerships before buying my Cayenne Electric Turbo, and McKenna…read morePorsche was by far the most responsive. From the very beginning, their communication, customer service, and professionalism stood out. Every interaction felt genuine, and instead of giving me the typical car dealership sales pitch, they actually looked for ways to make the deal work. They were fair, honest, and straightforward throughout the entire process. Once we reached an agreement, the level of service exceeded my expectations. I actually arrived about 45 minutes earlier than planned, and my salesman, Tim, was literally outside detailing the car himself. I know because he was sweating up a storm. That wasn't something he had to do, but it showed the pride he took in delivering the car in the best possible condition. Stephen, the floor manager, was equally impressive. He was fair, honest, and negotiated with integrity, qualities that are becoming increasingly difficult to find in the car business. Buying a car is a significant purchase. McKenna Porsche earned my business by being responsive, transparent, and genuinely customer focused. I wouldn't hesitate to recommend them to anyone looking to buy a Porsche.

Great place to buy a car from if your time isn't valuable, you get satisfaction from being lied to,…read moreand don't mind someone trying to steal from you. Kareem takes the persona of shady used car salesman to an entirely new level. He will do everything in his power to make sure you never want to buy from a used car dealer in this lifetime. Count all cash transactions twice and triple check every line of the contract before you sign your name on the dotted line. And be sure to get receipts for any transactions before you leave.

It is a great service experience! Very quick and fast and helpful through buying my first car.read more

I had been on the hunt for weeks for the right Honda Ridgeline for me. I knew it was the truck I…read morewanted, but I had been to 4 dealerships looking for the right deal that incorporated my trade in. Although I started emailing with Phillip, I hadn't confirmed an appointment time and spontaneously came in - not realizing that's not how it works here But everyone was friendly & accommodating! I'm so glad I was paired with Alan. Immediately I felt comfortable around him. He just seemed at ease, which put me at ease. The Ridgeline I saw was pristine, so it all came down to making the numbers work. There was one initial offer, which Alan admitted was just a starting offer that everyone gets, which lessened my feeling of insult when the trade in value wasn't what wanted . It allowed me to be honest about my terms. One round of negotiations & he got me the best trade in offer compared to 3 dealerships, Carvana & CarMax (not what I wanted, but the most competitive), and he matched the APR I wanted. That's all, I was in! No hassle, and I got the car I had been stressing over for days. Alan was so great to work with! I'm a true Honda loyalist (Civic, CRV, Pilot and now Ridgeline) BUT if I'm ever in a position to enter the luxury car world, and to recommend it to anyone, Land Rover Cerritos would be my top pick.

I genuinely wanted this to be my go-to dealership for maintaining my Range Rover, but after my last…read morefew experiences, they have completely lost my trust. If you are looking for a reliable service center that communicates and diagnoses issues accurately, you might want to look elsewhere. I gave them three separate chances over the course of four months, and the experience was consistently frustrating: The Endless Wait and Unresolved Issues: During my first visit, they kept my vehicle for over a month. When I got it back, a part they replaced for my massage seat was defective and required me to bring the car back again. Furthermore, I had complained about a severe shake when braking, which they brushed off, claiming they couldn't duplicate it. Fast forward to my third visit--they finally realized my front lower control arms were leaking and replaced them. Zero Communication: The service advisors here simply do not follow up. My infotainment system needs a new Apix cable, which was placed on backorder months ago. I have never received a single update. They also promised me a cabin air filter replacement and a quote for new tires, and then completely ghosted me. Missed Diagnostics: Because I was tired of waiting for Cerritos to give me a tire estimate, I finally took my car to a different Land Rover dealership. During their standard inspection, the other dealership immediately found and repaired a leak in the upper timing cover. How does a Land Rover service department miss a major timing cover leak when they have had my car in their shop three times recently? I understand that repairs take time and parts can be delayed, but the combination of missed mechanical issues, having to return to fix defective parts, and being ignored by the service team is just too much. I highly recommend taking your vehicle to a different Land Rover dealer if you want it fixed right the first time.

Absolutely phenomenal. Thank you to Evan for helping me purchase my 2017 Volkswagen GTI. He made…read morethe process smooth and stress free, as I was a new/inexperienced buyer within the market. Evan helped me throughout the whole process, explaining everything along the way and how the process works. Evan has remarkable customer service, he even offered to drive the car down to me in San Diego where I live, in case I couldn't make the drive up to Irvine. Despite everything you hear about dealerships, Fast Turtle Motors is not your typical large dealership. Evan takes a step further to ensure the customer has a fast and efficient buying experience. As a fellow car enthusiast, he is very knowledgeable and passionate about what he does. Thank you again Evan for helping me purchase my car and helping me along the way!

I bought a 2015 prius from fast turtle motors and was very happy with my purchase. I worked…read moredirectly with the owner Evan who was very upfront, knowledgeable, and went above and beyond to make sure everything went smoothly. This is not a scummy used car dealership, Evan hand picks all the cars he sells and ensures they are in good condition. I purchased the car but had to leave for work so Evan completed all the paperwork, filled the car up with gas, and delivered it to my house so that I wouldn't be late for work. I'm extremely happy with my purchase and would work with Fast Turtle Motors again.

I took my Macan in because the brakes were squeaking and noticed that the center hub cap emblems…read morethat I HAD were gold and had the red and black Porsche caps were switched to the ALL silver they're beat up and scratched mine were in new condition! I can't believe this ! Not only did they tell me my brakes didn't make noise they switched out my caps!! Unreal!!

Apollo is a real pro. Informative without being pushy. Always took the time to answer my calls and…read moretexts. In the end, I decided to go in a different direction but I had to take a few seconds to give him a quick nod. It was a real pleasure meeting him and I'm sure he and I will work together soon.

We are not official clients of this dealership. My parents bought their 1999 Suburban from a…read moredifferent location a long time ago. When the DMV renewal registration came in around March 2025, it required a smog check and for some odd reason, a recall that decided to show up in that renewal that was originally issued in 1999/2000--a 26 year old recall! We had trouble getting the vehicle to pass smog and had to balance my now-late father's deteriorating health at the time, meant we had to place everything on hold. My father passed in February of this year and revisited this project in July. Got the smog to pass in late August, but then hit the roadblock with the recall. Enter, Mr. David Canche. This whole process took about a month but mainly due to my availability due to work, only being available on weekends and the time it also took as the gentleman escalated from within on how to address the issue. All in all, I had to step in on a day I thankfully had off from work and complete some paperwork. To my understanding, that paperwork was forwarded to GM, who then closed the case with the DMV and removed the recall requirement. I waited a little over a week before I called the DMV, just to ensure enough time was given to have their systems update. I called the DMV this past week and indeed, we were in the clear to pay the renewal registration and receive the updated registration and associated tags. Went to AAA this pay Saturday and happy to say that I am forever thankful for Mr. Canche's professionalism and service! - Ramiro

First-time Chevy owner, and this location was recommended to me, so I came in expecting a much…read morebetter experience. Unfortunately, it will also be the last time I come to this location. From the moment I arrived, the staff wasn't particularly warm or welcoming. As a new Chevy owner, I expected at least a little enthusiasm and a customer-service experience that would make me feel good about choosing the brand, especially when bringing in a brand-new vehicle. Instead, the entire experience felt very impersonal. The facility itself didn't help. The place felt incredibly outdated and uninviting. Between the décor, seating, and overall atmosphere, I honestly couldn't decide if I was sitting at the DMV, a gas station, or in an old hospital waiting room. There was nothing comfortable, polished, or remotely premium about the experience. It was actually pretty pitiful. I understand that a dealership service department doesn't need to feel like a luxury hotel, but there should still be some level of pride in the facility and an effort to make customers feel welcomed and comfortable, especially when people may be sitting there for an extended period of time. As someone who is brand new to Chevy, this was definitely not the first impression I was hoping for. I'm already starting to wonder if this is simply what I should expect from most Chevy dealerships, but I'll be trying another location for my future service needs before making that judgment. Coming from years of owning a Mercedes-Benz Fletcher Jones and having my vehicle serviced in Newport Beach, the difference in the overall experience is worlds apart. It actually makes me somewhat regret my purchase. When you invest in a vehicle, the ownership experience doesn't end when you drive off the lot. Service, hospitality, the over all dealership maintenance and how you're treated afterward are all part of the experience you're paying for, and unfortunately, this fell very short of what I'm accustomed to.

I had a terrible experience with a dealership I visited prior to me buy a car here. They handled me…read morewith absolute care from start to finish. Leo from sales answered my inquiry about my dream car, he gave me an out the door total right over the phone, and had the car waiting for me in front when I went to look at it. It was gorgeous. Him and his entire team were friendly, accommodating and most importantly, they honored their over the phone out the door pricing. He even drove the car to follow me for my rental return. I had no one available to come with me that day. Thomas in finance made everything SO easy. He was very clear about everything, and everything was honest and straightforward. I was in and out of there in less than 2 hours, in a beautiful car. I also noticed a tiny chip on my windshield right after purchase and Manny, the sales manager handled it. The waiting room is also comfortable, and beautiful! I couldn't have asked for a better experience, thank you.

Had a horrible experience here negotiating buying a car…read more Salesmen are very aggressive especially Scott. Scott ripped up the buyers contract in my face Asking rhetorical questions like " ask me to drop the price one dollar " while Leonardo the salesman smirks and laughs. He Walked up to me already talking loud. Talking over me while I'm sitting and him standing. Saying there was no lowering the price in a very loud not happy attitude from the start. Wouldn't recommend anyone to shop here. Seems like nobody there was happy or really wanted to sell me a car. No smiles. If they remove the add-on, the sales manager Ruben says they will just jack the price back up over the listing. Doesn't make sense to me. Watch out people a lot of bait and switch. Add ons. Buying a car should make sense!

Stay Away! Isaac does not know anything about the cars he sells! He buys them from auction and…read moreflips them without having any inspection completed or knowing anything about the car. The car was not even registered in his name when he sold it to us which is why it took over 2 months for the registration and pink slip to arrive. Sold my daughter a car with a nail on the tire that popped on the freeway the very next day after purchase. That is not even half of what is wrong with the car. Took him 2 months to complete registration paperwork. I understand that a used car is a risk, I really do, but I hope to warn others about this place. I have many years of experience buying used cars; in fact, I've never bought a new car- always used and this was the absolute worst experience I have been had in 25 years of buying cars. Not only is the car riddled with problems, Isaac is very rude and dishonest. He documented that we bought the car for $2000 less than we actually paid saying "I'll save some money on taxes" as he was entering the sale price, and he laughed about it. This is an illegal practice for car dealers.

I was able to purchase a 2008 Subaru Forester at an unbelievable price. Honestly this car was a…read morepurchase I can say was a win. I purchased through carnova and their customer service was amazing. Hit them up