OVERPRICED SLOPPY BULL New Era Dry Cleaning completely ruined my fiancé's suit. This place has absolutely no business offering tailoring services. They promised a specific completion date and still took over a week and a half. No communication, no urgency, no professionalism. Then they had the nerve to charge $100 for what turned out to be some of the worst tailoring I have ever seen in my life. Instead of properly shortening the sleeves like a real tailor, they took the laziest, most amateur shortcut possible. They literally folded the sleeve inward and stitched it. Because of this, they destroyed the original sleeve structure and button design. What was once a properly tailored suit with multiple button slits was reduced to ONE sloppy, butchered slit. The buttons were overlapped, crooked, and misaligned. It looked cheap, rushed, and careless. The pants were just as bad. They were supposed to be shortened evenly, yet they came back at completely different lengths. When we pointed out their mistake, they actually suggested that maybe my fiancé has two different leg lengths. Instead of admitting their incompetence, they tried to blame the customer. That was beyond insulting. When my fiancé confronted the owner, Eileen, she took ZERO accountability. No apology. No refund. No credit. Nothing. Just constant excuses and defensive nonsense to protect her "tailor." That tells you everything you need to know about how this business operates. We took the suit to a real professional tailor afterward, and even he was shocked. His exact reaction was that the work was horrendous, sloppy, and lazy. He had to undo their mess and redo everything properly. This was not a minor mistake. This was pure incompetence and disrespect for the customer's time, money, and clothing. Do yourself a favor and never trust New Era Dry Cleaning with anything you care about. I wouldn't let them touch a suit, a dress, or even a basic hem. We will never return, and I will actively warn everyone I know to stay far away from this place. read more

New Era Cleaners - UNEVEN B.S - Laundry Services Near Me - Glendale, California

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Needed a quick hemming service done on my pants. Quick and accommodating service with more affordable pricing compared to others around. My pants look great, perfect length! Definitely will be back! read more

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Great service, friendly staff. Quality work, convenient location with ample street and adjacent, contiguous parking.

Excellent, professional service. Soo is a wonderful seamstress and has tailored multiple dresses and pants for me.

Fast and reliable service. I bring my designer clothes in and completely trust them. Love coming here and would recommend to anyone!

Quick service, good quality work (was able to take out stains), nice staff Would recommend! read more

For decades I have brought my clothes and my folks clothes to New Era Cleaners. They do excellent work and take care of your clothes!

I have not had anything dry cleaned in years, so I wasn't sure what to expect. I took in 2 dresses and one of them had a few spots and a flaw/small hole. The person at the counter pointed them out to me and marked them with tape. I thought it was more like when you take a car, they tell you where the dings are so you don't blame them later. The other dress just needed laundering. When I got the dresses back, the one that had the flaw and small hole was fixed!! The flaw was gone and the hole, if you didn't know it was there, you wouldn't know. They did a wonderful job. I will most definitely go back if I need any dry cleaning or any other service they offer. Well worth the money! read more

Great service! I've come here twice already after thrifting some items and they've returned all of my clothes spotless and looking new. Super friendly as well. read more

Quick turn around on a pile of dry cleaning and she managed to get gum out of one of my favorite dresses!

Love this place!! First time going here and the front desk lady was sooo kind. Stains all came out perfect. Fast and efficient. Will be returning for all my dry cleaning needs read more

The service got here was amazing. Have altered several dresses, skirts and pants that were too big and loved the outcome, fits me like a glove now. Susan was very professional and kind, and a pleasure to interact with. Highly highly recommend if you're in need of well priced cleaners and alterations in Glendale. read more

Came in with an emergency of my tux button haven fallen off that I needed within 2 hours for an event. Marsayella helped me out so quickly that I was in and out in less than 10 minutes. She was so kind and I will absolutely be returning because of her service and will be bringing my garments here from now on. The little things make all the difference. I use yelp a lot but rarely ever leave a review and I had to take time to write this as I appreciated this so much. An awesome small business that is lucky to have a seamstress like herself. read more

We have had many things dry cleaned here. The lady that works the front is always so nice and attentive. The time frame to pick up our dry cleaning is usually a few days. Always a good experience. read more

I have been looking for a new dry cleaning service for months and I'm so happy to have found new era cleaners. I dropped off a few blouses, tweed skirts and jackets, and needed sewing for a rip in one of the jackets after reading so many wonderful reviews on this place. They did a fantastic job On all the pieces and I am so happy to say I'll be a returning customer. The tweed pieces are designer so I was pretty nervous of taking them somewhere new but she did a Beautiful job and I feel comfortable taking even my most expensive pieces here. read more

It was my first visit to New Era Cleaners this week and I couldn't have been happier with the experience. Susan is beyond friendly and helpful and, most importantly, did a wonderful job on pressing my dress shirt. It looks spectacular. Thank you so much for the great care on my shirt and the pleasant conversation, Susan. Highly recommend! Location: small building between Saint Mark's Episcopal Church and Citizens Business Bank on N Brand Blvd or for reference one block past the Trader Joe's plaza. Street parking in front of cleaners. read more

New Era Cleaners - Store front showing Citizens Business Bank on other side - Laundry Services Near Me - Glendale, California

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Susan was very helpful I know her for few years and she provides great service, she is very Kind and know her job very well I highly recommend her read more

Susan was very helpful when it came to helping me adjust my bridesmaid dress! My mom recommended her because she helped with her dry cleaning. She was very kind to my mom and I! read more

I had a fantastic experience at New Era Cleaners in Glendale, CA! Susan was incredibly helpful and did an excellent job with my clothes. I highly recommend their services for anyone in need of dry cleaning. read more

New Era Cleaners is one of my favorite Glendale establishments. The staff is friendly and my clothing is always in top notch care. Best quality! read more

Love this place! They always treat me nice, do a great job and very affordable! I've taken my suits here to get pressed here and they will have it done same day or next day. Highly recommend this place if you're in the area. !! read more

This place is wonderful - from the hospitable service and professionalism exhibited by Susan to the spectacular prices. I was very happy to take my freshly laundered, neatly folded clothing packed in a nice bag home. Highly recommend this place! read more

Mrs Susan is incredible! This has been my go-to cleaners every week for over 7 years and I would not think to go anywhere else. She is surely welcoming, thoughtful and attentive. The service is very reasonably priced and consistent. I've had dry cleaning, spot removal, repairs and even alterations done. Always satisfied with every visit. read more

This is my favorite dry cleaner! It's walking distance from my office & they're always very accommodating in having it ready whenever you need it by! I highly recommend! read more

I've been going to this cleaner for 3 years and the staff has always been so helpful. It's is conveniently located on Brand Blvd. with ample parking. I am always pleased with the service and they are well priced. Brining in 4 or more shirts proves to be an especially good deal. From laundry and dry cleaning of every day clothes to larger work like drapes and comforters, the staff at New Era Cleaners has always gone above and beyond to provide quality service and take extra care in my dry cleaning needs. They're truly a one stop shop where you could even have alterations done with a quick turnaround! If you're in the Glendale area, consider using New Era! read more

New Era cleaners always has me looking sharp in my uniforms. Extremely accommodating, especially if I need a quick turn around. Professional, friendly and helpful. If you're in need of a dry clean and press consider New Era Cleaners you'll be ImPRESSed. read more

It was my first time at this place, wonderful service, great prices, and easy parking! Will definitely be coming back

I've been coming here for about 18 months now and have only positive things to say. Their prices are reasonsable. They give great care to my garments. And they manage to get my whites extremely white. Things I really appreciate are: - They do not staple your clothes. They only staple through the ticket - They do not write on your clothes (yes this has happened to me in other places) - Light starch on men's shirts is usually spot-on. I'll definitely keep coming back. read more

I'm really happy with the personalized service that Susan provides., she's knowledgeable and very friendly. This has been my dry cleaners for over 5 years now, convenient fast great quality work. read more

Got my stains out and had my pants ready within a few days. The woman who is there all the time is so sweet too! Definitely coming back.

I've been using New Era for all my dry cleaning needs for the past 8 years, mainly my husband's dress shirts and my special occasion dresses. The lady at the front has always been friendly and kind. They have also accommodated my requests for sooner pickup. The pricing is reasonable considering that most dry cleaners around the area have charged me more for the same service. read more

I have been a customer at New Era cleaners for close to 4 years. Susan has been a gracious front desk greeter and the dry cleaning service has always been above standard. I have been most satisfied with the alternation services, which I have used on several occasions. There is always plenty of parking and the hours work well with my busy schedule. Thanks, Wil read more

Love the service and the professionalism. Priced very competitively . Thanks for the years of great service .

Best cleaners in Glendale ! Sweetest owners and best costumer services with great prices

Glendale neighborhood go to for all my dry cleaning needs. They have a quick turnaround and affordable from jackets to dresses and slack pants read more

Where do I begin... I walked in thinking its located in the upper scale area of Glendale therefore they must cater to demanding clients, service will be good. The girl at the counter questioned very piece of clothing. She asked if I was sure I wanted to leave my beaded dress, guess that should've been a red flag. Clearly she didn't understand label, the dress was wore once & had cake over it, of course I wanted it cleaned. I dropped off the clothes on a Wednesday night & it wouldn't be available until Monday after 5pm. The total was $99.75 for a few items which I thought was ridiculous. When I came home, all of my silk shirts had the same stains I took it in to be cleaned. My fascia shorts are faded. I called back the following day several times, the owner is yet to call me back. I'd def stay away from this place. read more

I've been going there for years. They are very friendly and reasonably priced especially if you being in 4+ dress shirts for laundry. Thank you for your great service. read more

I'm very lucky to have found my new dry cleaners. Susan is fast, friendly, and professional. She sewed a button in two minutes at my request. Never again will I go anywhere else. read more

I've been going to New Era for over 10 years. Susan has always been courteous, has great prices, and does impeccable tailoring. We moved to the eastern part of Glendale and we still come out this way for all of our cleaning and tailoring needs. read more

I've been going to New Era Cleaners in Glendale for several years now. Susan is the best! Always friendly, always helpful and she's a really good tailor too. I tried many different dry cleaners in town and this one is the best! They take care of you and they want to make you happy. Real customer service. I look forward to many more years of business with New Era Cleaners. read more