They are great with customers and I like the treat ment at the Burlington location…read more The quality of their service is awesome and I love to come to this location because of how friendly the staff are there. Definitely be coming back to this location

Love this place! The laser hair removal works extremely well. Super clean facility! Staff is…read moreabsolutely wonderful! Highly recommend.

I had Botox in my forehead and a Botox lip flip done with the NP, Kaitlin and am so happy with my…read moreentire experience! I was able to book a same day appointment and was seen right on time. The price is incredibly fair and they are a brilliant distinctions (now Alle) provider. They are following all COVID protocols to a T** Kaitlin was attentive in what I was looking to achieve, what I was nervous about and addressed everything and explained what she thought was best to achieve my goals. You can tell just by how she speaks that she is incredibly educated and experienced in what she does and also passionate about her clients. Added bonus, she was also just super nice and cool to talk to! The entire staff is trained by the well respected surgeon, Dr. Russo of Newton and you can tell he holds them to a high standard of excellent service. I know someone new injecting something into your face is scary but I would 11/10 recommend Kaitlin and Laser MD to anyone in the area.

Which I could give zero stars. Worst experience ever going…read moreto this place and now I have something on my body to always remind me of the terrible experience I had. My tattoo was ruined when I got laser hair removal here. When Rose went over my tattoo I told her it hurt a lot and she denied that she made a mistake and went over my tattoo. It burned soooo badly but Rose still acted as if nothing was wrong. Rose ended up calling me and leaving me a voicemail apologizing for going over my tattoo. But she never admitted to her mistake or said sorry to me in person. The next few weeks I continued to take pictures of my tattoo and sent them to the manager. My tattoo was ruined because the laser hair removal machine is not supposed to be used over tattoos. Management handled this incident terribly. They originally told me they would take care of the cost for fixing my tattoo. I saw a few tattoo artists and they said they won't tattoo over fresh burns. So I waited 2 years to finally get it fixed. I reached out to management again and they have been consistently ignoring me. To make my experience even worse, every time I had an appointment, I had a different person. This place is not organized at all and there was zero communication between each other. So each session they were using the exact same settings. So laser hair removal didn't even fucking work for me. All I got out of this place was a ruined tattoo. Do NOT go here for laser hair removal unless you want to waste a ton of money. I waited a long time to post this review- I wanted to write this as soon as the incident happened but I decided to give this company a chance to make things right with me. But they have been ignoring me for months now and refuse to pay me for the tattoo that I had to get fixed.

DO NOT APPLY FOR FINACING/CREDIT unless know how much your services will be and you are 100% sure…read moreyou're going for services. I called to inquire about receiving services at this location years ago. I was made to apply for financing through Fortiva before pricing for service was fully disclosed and then learned after I was approved that it the approval amount was not enough to cover the service I wanted to have done which I ultimately felt was overpriced at that time. I let the person I spoke to that I was not interested and would not be using the financing and to finalize the application. Well let me tell you, they did finalize the application, and Ideal Image collected the funds from the Fortiva apparently because I have been fighting for years to have this corrected to the point it is affecting my credit score with no luck.

Seriously the best service! The Burlington location has the kindest, gentlest, most empathetic…read morestaff. They genuinely care about making uncomfortable procedures as pleasant as possible. I highly recommend them!

I was really apprehensive about getting electrolysis but only because I have a low threshold for…read morepain & I'm a bit of a wimp. But I had heard great things about Winchester Electrology & Laser and I was finally committed to the idea of getting rid of my unwanted eyebrow hair forever. (And because you can't use laser that close to your eyes...electrolysis seemed like the only logical alternative. I was so ready to retire from my lifetime of plucking & preening!) Paula is wonderful - not only is she knowledgeable but she's kind, patient & always fun to talk to. On my first visit, she took the time to explain the whole process to me & what kind of timeline we were probably looking at. She could sense I was a little nervous when I asked her how much it would hurt. So she sweetly offered to do a quick trial session just so I could see if I thought it was something I could handle. (I could!) It's definitely a commitment but one that is so worthwhile. To be freed from my tweezers has been blissful. Now I have beautifully shaped eyebrows that I never have to worry about. I'm at the point in the process where I only go in for an occasional touch up...but eventually even that won't be necessary. Very happy!

Laurel is so sweet! I originally came in for electrolysis for my sideburns, but she took a look and…read morerecommended laser, and im SO glad I did it instead. It was quick, i was in and out in 15 minutes. Usually my sideburns grow back in 3 days after waxing, but it's been 2 weeks since my first laser session and NOTHING has grown back yet. Super effective!

I would not come here again. I came in to have my cheeks and marionette lines filled. She mixed up…read morethe syringes. It takes time for filler to set, but after a few weeks I noticed how much harder the filler in my marionette lines were compared to my cheeks. After reflecting on the procedure, I realized that she figured it out part way through and tried to hide it. She would not fill any more of my marionette lines and even went so far as to say that they would save the used syringe for a later treatment. This nurse was negligent.

From the owner: LaserAway is the nation's leader in aesthetic dermatology, offering customized procedures tailored…read moreto a patient's individual needs. LaserAway has over 120 locations across the country and specializes in a full suite of aesthetic treatments including laser hair removal, laser tattoo removal, laser skin rejuvenation, body contouring, skin tightening, injectables, and skin care products. As the nation's leader in Laser Hair Removal, we have over 15 years of experience and have performed over 3 million treatments to date, so rest assured you're in good hands! We only use state-of-the-art technology for our treatments, so you can expect truly unparalleled results. And the team behind the treatments? Second to none. Our clinics are supervised by board-certified dermatologists, and treatments are implemented by registered nurses, physician associates, and nurse practitioners who undergo one of the most comprehensive training programs in the business. Find your nearest LaserAway today.

Before my first appointment I was overwhelmed by confirmation requests by the spa to "confirm my…read moreappointment". Six confirmations too many! When I arrived at the spa I found the staff to be quite friendly but the ambience was less to be desired. My room was adjacent to a music studio so every few minutes I could hear the sound of rock music beating through the walls. I went for micro needling, and it was successful! I will go back because you can't beat the price.

They insist on collecting a reservation fee on their website where you schedule your appointment…read moreand then when I showed up, they weren't even open and I had to file a dispute to get my money back.

Returned here for a 30 minutes massage, because Talita offered to massage the leftover tension and…read moreknots. She added hot stones, as well. This was an improvement from my first massage. For "What's Hot" and "What's Not", most of what my original review is the same. However.... What's Hot - Quality. I'll add that Talita's method and style of massage was an improvement from my original masseuse. To be fair, I'm picky about my massages, but Talita appears to be better than my original masseuse. If you do need a massage, I recommend Talita, especially because I haven't had massages from any other staff. - Customer service. This place has very good customer service and appears to be more attentive to their customers' needs and issues. Had the pressure of Talita's massage been a bit better, more focused, and more in tune with the knots and tension in my body, I would give this place a 4, maybe 5-star rating. Coming across a business, where management individually follow up with customers is not common and a business quality I very much appreciate. It shows a care and understanding that not many businesses have, which is why I wish I could give them a higher rating. What's Not - Quality. Unfortunately, I still had some tension and knots when I left the 30 minute massage. To be fair, Talita didn't give me a bad massage, but I've had better. I definitely appreciate it when a masseuse asks about my problem areas, and then use that feedback to focus during the massage. I've also had masseuses who spend a good amount of time in specific areas and tell me they can feel the tension and/or knots, either during or after the massage. Again, not bad, but I've had better massages. Final Answer - Not bad, but may not be my top choice to return for massages.

I have been going to Pro Touch since 2018 and they never disappoint! Even with all changes, they…read moreare now more a MedSpa than a Spa, with amazing advanced treatments. I have done my Laser Hair Removal touch ups with their new machine and the results are incredible. I have suffered from acne since teen and they were able to solve my problem with treatments, facial laser for acne and peels, as well as recommending me their medical grade products which are beyond perfect! I love Jazz to do my facials and eyebrows, she is knowledgeable and has the best hands for extractions.

The best! Go nowhere else! I started both electrology and laser treatments with Ginny, who is…read morewonderful and personable, and now I see Sarah regularly! Sarah is great! She is kind, knowledgeable, and pleasant while demonstrating great skill! So grateful I found them! The office is clean and comfortable as well!

I've been coming here for several months now, having my eyebrows and upper lip treated by Sarah…read more Very professional and clean, and my eyebrows look fantastic! I feel a lot more confident thanks to Sarah! Would definitely recommend to my friends and family!