We were looking for a blueberry plant & we couldn't locate one. We asked an employee & she…read moreexplained why they currently didn't have any. She offered to check on it & let us know if she could find any for a fair price. 2 days later she called with an answer. What' wonderful customer service. Above and beyond.

This place has an all sales final policy. There was one guy I think he did irrigation. He was very…read moreknowledgeable and helpful picking out my magnolia tree. I was told I would get a call the following week after my purchase - that did not occur. I had to call them. They told me it was raining and they'll do it next week. I called them on Tuesday of the following week because nobody reached out; they are very unorganized. They do not have a time /day they give you. They just show up and call you right before they come. The couple times I did call and I think I spoke to the owner he does not know how to provide customer service. He was irritated with my questions. I just wanted to be on a schedule to get my tree replaced. They got my money already. This place is super expensive. I do love my tree though.

Not worth considering!!!!! Unprofessional and non-responsive. Was recommended by neighbors,…read moremessaged asking for visit and quote for lawn care. Owner/operator asked for address and pictures. Sent within few hours. One week later I asked if I was going to be given a quote. Contact said since it had rained last 3 days no time. (No reason given for four days prior.) I would think a lawn service wouldn't be doing that much work during rain. Good time to do follow ups? He quoted me on few things - few hundred dollars worth. I agreed. Five days later - crickets. No response, no scheduling. Good they don't need my business.

Reached out for Holiday lighting installation. I was given a very detailed quote with a lot of…read moreoptions. Once I confirmed the service I wanted- The team showed up within a few days and got me all decked out in Christmas lights and the service is comprehensive for install, maintenance and take down.

Norma and her team were awesome. We have been wanting to do something with our flower beds for…read moreyears and so glad we found her. We didn't know exactly what we wanted, but she helped us with suggestions and we were blown away. Couldn't have asked for more. Already looking forward to the Christmas lights her team does as well.

They removed some dead shrubs for me. The job was quick and they hauled them away. Fast…read morecommunication

What a nightmare. Their new employee was crazy with the skid steer, destroying my septic tank…read morecover, breaking 2 large sections of the driveway, gouging my red oak tree, busting 3 sprinkler lines, and scraping 3" of old soil, only to replace it with 1/2" of topsoil, so now I have a sunken yard. It's taken more than 2 months to get everything done, and it still isn't working right. The control box in front was not properly installed, so now I have a heavy leak, and was told I would have to pay extra for them to fix it. Ha! You think I'd ever call them again? After 30 years as a real estate broker, and dealing with all kinds of landscapers, Pristine wins the award for the worst.

Update 9/14/24: I reported this company to BBB and then the owner Josh started contacting me again…read more THIS WEEK 9/10 He finally brought out more sod. However, he did NOT bring enough to replace all the dead original sod he installed. Also, he did NOT fix the poor ground prep in a large are by my fence gate that his crew did NOT prep originally and left the flag stones and decomposed granite in ground. His crew on 9/10 laid new sod over this area & over flagstones again. He was contracted to clean this area up and prep for new sod removing decomposed granite & flagstones & Josh did NOT both times! So this new sod will die unless me the customer digs it all out and relays the sod. His crew cut more off my front trees that did NOT need it. There were contracted to cut the back trees. None of the crew in 9/10 spoke English at all & did not understand me. Josh did NOT show up as usual to suppervise or send any crew leaders to make sure the work was done correctly. JOSH HAS NO CONCERN TO DO A JOB CORRECTLY OR AS CONTRACTED So tree cutting in backyard was still NOT done per contract Texas Sage bush was still NOT dug up and moved per contract Front gutters are still crooked. Not fixed at all. JOSH REFUSES TO FIX IT Josh refused to make the wobbly fence stable by adding more post and refused to add a 3rd gate hinge. He did fix 1 of the boards on the lattice at the top but we had to fix the other 2 that were coming off. JOSH REFUSES TO FIX THE FENCE TO MAKE IT STABLE OR WORTH $18k he charged for it The fence subcontractor told me Josh was to pay him $5k for the fence build NOT $18k (not sure if Josh paid him or not) that is why the fence guy refused to fix anything on my game, he told me you got $5k fence and that's all he is doing. JOSH IS DISHONEST AND DOES CRAPY WORK. HE DEMANDS PAYMENT UP FRONT TO SCHEDULE, then more UPFRONT BEFORE HE STARTS WORK & PAYMENT EVERY WEEK BEFORE WORK IS COMPLETED. He will hold off on the last few thousand knowing he has already scammed you out of your money & not done quality work. He will keep saying he is showing up to fix work not done correctly, he will say materials are delayed, his crew manager Chris will tell you he is in the hospital when he is not just to delay you and push you off. Then they will block you. So do NOT do business with this company. Look him up because he has 3 different companies and all run this way If you have a contract with his company make sure you don't pay up front like he demands. He does not pay for any supplies up front. He makes his subcontractors pay for all their supplies and doesn't pay them until afterwards. If he even pays them at all. 2 subcontractors were not paid on my Reno and came to my door asking for payment since Josh & Chris refused to pay them and blocked their calls also. With my help pushing back on this company and reporting them to BBB these 2 hard working subcontractors reported to me this week they were finally paid on 9/10 the same day Josh came out with sod & same day Josh reported to BBB all subcontractors were paid in full. These 2 subcontractors jobs were done 30 days ago SO THEY SHOULD HAVE BEEN PAID THEN! Josh has also NOT shown up to do a final walk through inspecting the work with me the customer as port. He is just demanding I pay final bill (which has not been sent) plus daily late fees. This guy is a jock and a SCAMMER . He won't show his face or take your calls. He only shows up for payments https://pristinelandscapingandlighting.com/

Nick was very responsive to my messaging. He came out to my house quick to access what I needed…read moredone. It was a small job and I appreciate him taking the time when other companies wanted to charge me a lot and really didn't want to do it because of that. I can now enjoy coffee in my backyard in privacy. I was having trouble closing my gate and now it closes like butter. I made an inquiry, got an estimate and was all fixed within a week.

The owner is a great guy responsive and quick. He was fast on the estimate and very reasonable…read morecost point. ND fencing handled the job very quickly and the employees were respectful of the property and very helpful. Not a single regret choosing ND Fencing. If you need the service this is a great company to choose. High quality work at a great value! Will be using ND Fencing for all my future needs.

A nursury that has it all! A family business that truly cares about yours. Callie and her staff…read moreare informative and very knowledgeable about what will grow in your soil and honest about best picks for your landscaping. If you've been left standing in a big box store "without help", you'll be pleasantly surprised with the amount of assistance available to make the best choices. Go see their fabulous greenhouses and discover what a value this nursery is to our community!

Large selection of annuals, perennials and yard art (not a fan but to each their own), some trees…read moreand shrubs. Also have an indoor area with fertilizer, etc...Staff is knowledgeable and very friendly. Excellent prices - no more than half the price of Home Depot, Lowe's or a DFW nursery. It's a drive if you're not local but scenic and I recommend stopping in at Kathy's Country Kitchen in Pilot Point, especially if your an Elvis fan - it's like Graceland redux. Plus they have a pancake the size of a grown man's head (no joke - entering a review for them shortly). Back to Spring Creek...spend part of your afternoon here, at least once.