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    New Life Auto Broker

    5.0 (10 reviews)
    Closed • 9:00 am - 5:00 pm

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    Review Highlights - New Life Auto Broker

    “Love my experience with Kathy she helped me out so much and was there with me in every step in getting my car.”

    Mentioned in 5 reviews

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    Windy's Used Cars - 2001 Pontiac GT

    Windy's Used Cars

    (5 reviews)

    I bought a Prius with promises that repairs would be handled, and the deal itself felt inflated…read morejust to get the loan approved. Shortly after, the Prius stopped working. I was told it only needed a connector, so I paid Gardena Collision on Rosecrans for the labor and picked the car up from the Valley. Weeks later, SAME exact issue. What's frustrating is that diagnostics pointed toward the hybrid battery needing replacement from the beginning, and I even asked for that to be done. Instead, it felt like they kept choosing the cheaper, temporary fix rather than actually repairing the vehicle properly. This time I specifically said: don't try to save me money, take your time and fix the car correctly. Still no real solution, no accountability, and now I'm basically being told to come pick the car up unfixed. Customer service completely disappeared once the problems started. At this point, I'd strongly recommend anybody get an independent inspection and be very cautious before buying a vehicle or trusting repairs here.

    PLEASE PLEASE be extremely caution in doing business with this group.. Insure everything is in…read moreWRITING with them... IE: I purchased an extended warranty on 8/20/2021 didn't receive warranty in hand until 8/30 a full 10 days later due to them dropping the ball and TERMS in which we agreed to were incorrect... They are extremely UNPROFESSIONAL, UNRELIABLE, DISHONEST and full of excuses.. NOT WORTH THE HEADACHE!!!!

    AutoNation Acura South Bay

    AutoNation Acura South Bay

    (547 reviews)

    My recent experience purchasing a vehicle at AutoNation Acura South Bay of Torrance was nothing…read moreshort of exceptional, thanks to the phenomenal team; sales agent Valerie and mgr Damian. They both provided top tier customer service on the sales floor, making the entire process smooth, transparent and completely satisfying with their welcoming, knowledgeable and solution driven approach. The seamless experience carried through the finance department. The gentleman was efficient, professional and entirely transparent with the paperwork. Everyone went above and beyond the call of duty. Truly an amazing group of professionals who I would highly recommend to anyone looking for a new car!

    I purchased a used Acura from this dealership not too long ago. Now that I've had the car for a…read morebit, I have my thoughts. The car is good. Really clean. But I am disappointed that the brakes (specifically the rear) and break rotors weren't fixed before they sold it. It cost over $1000 to have the breaks and rotors (which were warped) to get replaced. My other issue was the payment. They do not accept ACH, which was also very disappointing. My debit account would not accept a large withdrawal, and it was too late in the day for me to increase my limit. The last disappointing thing was their suggestion that I take a loan out to make up the difference, if I am not able to debit the full amount for the car. To me, this was crazy, because I'm paying in cash to avoid financing. After all that saving, why would I take out a loan? Makes no sense. These tactics to squeeze more dollars out of customers are outdated and quite frankly, annoying. We sorted out the payment issue and I got a decent car, which was the most important thing. Overall, I preferred my experience with AutoNation Toyota in Irvine. Payment was seamless and straightforward. All the brakes were new, there were no urgent maintenance items that were left for me to do, and they fully detailed the car before turning it over to me.

    New Life Auto Broker - carbrokers - Updated September 2026

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