WARNING to Parents - Please Read Before Enrolling Your Child…read moreMy daughter began attending this center shortly after her first birthday. As soon as she started walking and talking, I was prepared for the next chapter--but unfortunately, what followed was a series of deeply troubling experiences. First, my 2-year-old developed unexplained black eyes. No clear incident was ever reported or explained. Not long after, she contracted a scalp ringworm infection, which I later learned was likely due to the unsanitary conditions of the daycare environment. These are serious red flags for any parent. I also had numerous unprofessional and upsetting encounters with a staff member named Victoria. She was consistently disrespectful and misused her authority. On top of that, they withheld incident reports that I am legally entitled to receive, along with financial documentation I requested. Things escalated when I pushed back against the disrespectful treatment. Because I did not respond submissively when Victoria made a demand--nor did I appreciate being dismissed when I asked to speak with someone in charge--she locked me in her office, called the police, and falsely accused me of assaulting a teacher. This was an incredibly traumatizing and unjust experience. After that, I tried to give another location a chance, specifically the one on Prosperity Church Road, hoping for better treatment. I spoke with Summer, who initially seemed professional and helpful. But sadly, our experiences only worsened at the second location. Please take this review seriously before deciding to entrust your child to either of these daycare centers. No parent should have to endure what my children and I went through.

I went here for pre-k and it was amazing and I made so many friends and the staff were all amazing…read moreto me and the lunches were so good and the playground was fun i remember

My daughter attends this daycare, and I couldn't be happier with the care she receives. The staff…read moreis loving, attentive, and truly treats the children like family. They create a safe, clean, and nurturing environment where children can learn, grow, and have fun.

I stopped by the Open House and had a great experience. The school was exceptionally clean,…read moreorganized, and welcoming from the moment we walked in. We were greeted with refreshments, and everyone made us feel comfortable. Even though it was the end of the day, the teachers were friendly, engaged, and taking the time to thoroughly clean and prepare their classrooms before leaving. It was clear they take pride in their environment and care about the children they serve. The center had a warm, positive atmosphere, and I left with a really good impression.

I am so happy I chose Chesterbrook Academy and would highly recommend. We enrolled our daughter in…read morethe infant classroom and have been just blown away by her incredible teachers and staff. The level of detail and care they put into her and the curriculum is impressive. She goes in and comes home with a smile on her face, enriched from her day. I absolutely love the artwork they send home with her too, it's a really nice personal touch and will save forever. We are so thankful and appreciative for the opportunity for our daughter to be apart of such a wonderful place and special thanks to all her teachers, Ms. Emily, Ms. Theda, Ms. Tina and Ms. Nadia and everyone else at Chesterbrook.

Avoid! Administration is rude. There are better options elsewhere. This place says anything they…read morecan to get you in the door and then neglect you and your family.

This location called me almost everyday to come get my kids. Their staff was rude and could not…read morehandle my crew. The day I pulled them out a teacher got in my face and screamed at me about my children. One teacher even videoed my child on her phone so other children and teachers could watch my child breaking down. They refused to show me the video. I had to find other childcare so I could work a full day multiple times in one week and this location is still trying to collect charges from me 2 years later, when my kids were not even in their care.

Our daughter has been going here since she started walking and the facility is amazing. We have…read morehad a few issues with staff turnover which led to some issues with our daughter, but those have been resolve and the owners are working very hard to make this the best daycare around. The price is reasonable, my daughter loves talking about her day and one of her teachers is by far the best one we have had so far.... going to hate it when she moves up to the next class. Thank you so much!

Such a great place!! We were visiting from raleigh and we…read morehad an emergency in charlotte,i dropped my daughter there and i didn't leave them any snacks or even any clothes because i was in a hurry,they took really good care of her and even when she had an accident in her pants they got her another clean pants,staff are really nice,every one is so helpful and cheerful,Lilly had so much fun,she loved the place and she did not even want to leave!! The place is very clean and the price is very reasonable..i will always go back whenever i'm in charlotte...

My 3 year old has been there since he was 6 months old. The care givers are exceptional and my…read morelittle boy is very happy with his friends there and talks about them all the time. They provide sessions with the children to learn their numbers and ABC's. My son is progressing better than I could have ever imagined and I would recommend this day care to anyone who wishes to leave their kids with a trust worthy staff of care givers. They also have Friday and Saturday night "Parents Night Out" which my wife and I have used several times. They provide theme nights and pizza nights along with a movie for the kids while the parents are out enjoying their time with one another. I rarely write reviews but for the wonderful care my son has been receiving I have to provide these care givers with a big thumbs up!

We love this daycare. Our son has been there over 3 years. We have literally been in every room…read morein the place and have been extremely happy. The center director has been there for 30 years. We have experienced very little turnover (in 3+ years, 2 teachers have left....that's nothing!) I didn't think we would enjoy a "national chain center" experience, but I was wrong. I love the curriculum, access to resources that the teachers have, etc. Teachers and families are great! Highly recommend.

My 2 children have been going here since they were 12 weeks old and are now 3.5 and almost 2 years…read moreold. I have nothing but wonderful things to say about this KinderCare. The teachers have so much experience. Some have been here for decades! We are always greeted with big smiles and hellos from everyone...literally everyone. I love every teacher we have had so far. My kids have learned so much and it is sometimes unbelievable the things they know and can do. They will truly be at the head of the class when they go to kindergarten. Obviously, I highly recommend this center.

a day ago NEW First I…read morewould like to say how much the staff blew me away with their kindness. Just from speaking to them over the phone, I could really tell that they were personable and jolly people. You don't always find that nowadays so I wanted to make sure that I let them know that during my tour. I was not able to remember everyone's name but the receptionist with the fade and the receptionist with the brunette hair and glasses were very kind and down to earth whenever I had questions or concerns about anything. Even the Financial Secretary (if I'm not mistaken) has been kind to me throughout our short experience with Early Beginnings. Unfortunately, my son and I were not given a chance to experience the extension of kindness in its totality due to being excused from the daycare after my son only attended a day and a half. On his first full day (8/14/23) I was told that he had some problems with listening and getting into the routine which caused problems within the classroom. I attempted to try and talk to his teacher about it the following day but was told that it was understood that this was his first daycare experience and to let some time go by so he could become acclimated (8/15/23). By 11am that same day, I received a phone call with my son crying nonstop in the background and was asked to pick him immediately. Upon my arrival, the Financial Secretary (I believe that was her position) spoke to me about how the environment was overstimulating for my child and how Early Beginnings does not have the staff to give him the extra attention he needs to acclimate him at this time. This truly upset and hurt me to my core that after just a day and a half of enrollment he was being asked to leave. The swiftness of it makes me feel uneasy and uncertain about any interventions or extra care that was taken during that time to help him, if they were given with patience and understanding at all. My son is not a neurotypical child but you are not able to notice it upfront. It is more obvious during social settings. Regardless of whether or not he is a neurotypical child, he should've been given a fighting chance to show whether or not Early Beginnings really would've been "a good fit" for him or not. A day and a half is not enough time to observe whether or not any child will be able to adapt to routines or learn to interact appropriately within a classroom and with peers. I really hope in the future the company will reflect on how unfair this quick termination is to any child and how it effects the child and parent emotionally to be turned away so quickly without any offerings of adjustments, interventions or even a conference with the Director and/or Assistant Director. Please take into consideration that every child you enroll will not always be pleasant or easy to teach and that it will require dedication, work and genuine love for what you do to assist any child in this World.

After two years of our child going here (and graduating pre-k might I add), we can truly say we had…read morea great experience. Even with the transition of her going to a different class once she got older, the experience of both classrooms were great. The teachers love the students like Their own, but including healthy boundaries. My child loved her teachers so much she would look forward to Going to "school" and would have a story to tell About all she learned and did for the day at pick Up. Early beginnings really made enrolling our daughter at a new school pleasant for both of us. The communication is great and modern from the apps used, Cameras in class and the emails from staff; you are able to have open communication with the teachers and staff. The staff is knowledgeable and it's amazing how they Learn and know all of the students to greet them upon arrival. They have all kinds of fun activities for the kids and sometimes parents too. I loved the theme days! It kept the day exciting and the kids look forward to going to school. If you are not one of the people who are ashamed to discuss the goodness of God, I believe you'll enjoy this place as they have values in forgiveness, prayer, and love. I also love the diversity of the students and staff, that truly mirrors the world we live in and gives your child additional layers. We felt comfortable with our Child going here and though she graduated pre-k, she is still mentioning her previous teacher over the Summer. My child was not enrolled as an infant, however as a 3-5year old, we loved every bit and she learned a lot!Thank you for all that you do! I pray this place continues to grow and keep God first. (I would give some Acknowledgements to certain staff but I won't for their security).

amazing daycare!!! I love the way they love the children like they are there own. And the fact that…read moreall i have to do is pay and i know my child is being fed and well taken care of.