I have a small space - 840 square feet apartment…read more Communication: communication started out great - called as soon as I requested a quote for a Deep Clean. Told me they could show up next day around 9am, okay great I will take it. 9:53 am - text them to make sure no issues at gate entrance. Company responds with, we'll be there at 11am. 10:52 am - text them again. Receive text they will arrive in 55 minutes. They arrive at 12:15 - 3.25 hours after agreed upon time. None of this was okay - I directly told the person when setting up this appointment I was making it work with my schedule by them arriving at 9am, 10 at the latest. I did not need next day cleaning but went with it since she was so adament about it. They did not communicate arrival times and I received updated arrival times only as responses to my texted inquiries. Arrival of cleaners: Male and female cleaners arrive, seem very very friendly. I walk them around space, ask them if they need me to move anything for them, and leave so I am not in the way. Cleaning completed: They text me 1.5 hours later to say they are almost finished. I arrive home and they say they are sorry but they broke one of my wine glasses. This was upsetting as wine glasses were a gift from my deceased mom. They offered to pay for replacement. While that was the right thing for them to do, it cannot be replaced. Scanning apartment before they left: cleaning looked okay. Within a couple days after the cleaning: appeared they did not move couches/ottoman to sweep/mop underneath. Large pieces of glass, from broken wine glass, were under furniture. Along with leaves, dust, etc. Top of fridge was covered in dust. The dining room, used as a home office, furniture was dusted but was never moved to clean walls and floors. This was my first time using a cleaning service and I am so disappointed by the experience.

I would definitely recommend Your Brazilian Cleaners. I used them for a Move Out cleaning for a…read moreproperty management company that is SUPER strict and had a very detailed checklist of things they wanted to see completed. I was able to provide Larissa with a copy of the checklist and she promptly responded with the items I would need to complete in advance which was fine because there are items I didn't expect the cleaners to do. Things like remove stains from garage floor. This isn't something that was needed since the stains were there when I moved in. The garage just needed a sweeping. When I got back to the home, they were on the garage floor scrubbing! I felt so bad and quickly stopped them as this wasn't part of the service. The team (Noelia, her husband, and Neubison) did an excellent job. The house smelled amazing and everything was spotless. They paid attention to the smallest detail. I would definitely use them again. Larissa was great and very communicative. I knew exactly what to expect. She worked with me on the quote and was able to bring it to a place where I could afford. Payment is done fully remote (including tip) through Zelle, Venmo, or PayPal. Larissa texted before and after the cleaning to ensure things were ready and then as expected. Super friendly and great team.

They exceeded my expectations. First of all, their website makes booking and paying for your…read moreservice very easy. It is a flat rate based off the number of bedrooms, and then you can add specific items that you would like done which are not included in their flat rate, so there are no hidden fees. I got all of my ceiling fans cleaned, so they are ready to be used! Secondly, Melinda is very prompt at getting back to you and answering your questions. I needed to adjust the time, and had some special requests, but she was more than happy to cater to my needs. She has an awesome personality. Finally - and most importantly, Melinda and her crew get your house CLEAN. I'm a bit of a neat freak, so I'm pretty picky when it comes to paying someone to clean...but they go above and beyond. After sweeping, vacuuming, and mopping, they get to every corner of every room with a brush - literally, a brush. Whatever you catch during the final walk-through that they might've missed (which is barely anything), they fix right away. They use different colored towels for different purposes, so you don't have to worry about a towel that's touched your toilet area touching your countertops. They vacuum under the couch and the couch cushions. They clean all light switches and handles. I can go on and on - let's just say they know what they are doing! I am sure everyone Melinda hires is screened by her high standards, but her crew members Brae and Michael were professional, courteous, and detail-oriented.

I have asked for their certificate of insurance on several occassions. Not sure if they have…read moreinsurance even though they advertise on their website that they have it. I don't even need to file a claim, I just need the COI for an insurance audit. Be sure to ask for it before they start. ~Desma Holbrooks Roofman

Loved working with John! As a single mom, finding a contractor was intimidating enough, but when I…read morefound John, I knew I could trust him to renovate a few rooms around my little townhouse. Despite not being one of his bigger clients, he was always attentive, delivered clean work, and was flexible with my chaotic schedule. I most appreciated his ability to navigate unforeseen events with my remodel. John always provided several options and never pushed me to spend more or move faster than what I was comfortable with. I love that it's a family business and he put me in touch with other tradespeople to help me with additional projects who are just as honest and delightful as he is. Thank you so much, John! Can't wait to tackle the powder room next year!

Wonderful experience! John and his team do great work. I had lots of questions along the way, and…read morethey were so patient and professional! Definitely considering them for other remodeling work!

Enrique has completed numerous projects in my home. No project is too small. From outlet…read moreinstallations to full kitchen knock-down and remodel!! Enrique is very knowledgeable and does his best to explain the work he's doing and ways to make your project more cost efficient. He is very experienced in repair work, remodel work, construction, electrical, drywall, floor installation you name it! I have not needed to call anyone else to date, he's a one man shop!!

Ken Goodnight was very thorough in finding solutions to my problem. He walked me through everything…read moreand was able to describe the issues and solutions so that I could understand them. Ken possessed a pleasant demeanor and was very friendly. I would definitely recommend Nayborlee especially Ken for your needs.

From the owner: Nayborlee offers professional handyman services for the care and keeping of your home and…read morecommunity. Local and trusted Nayborlee handyman service providers offer interior and exterior home care, product and maintenance services that are important to homeowners like you. Contact us for competitive pricing and convenient scheduling on standard and specialty handyman services designed to create vibrant homes and communities.

I used Upholstery Master Repair Service once before through my warranty company and had a great…read moreexperience. Then my warranty company shipped out another company for another upholstery stain and they cancelled at the last minute. I called Upholstery Master Repair Service and explained my situation and why I needed my couches cleaned urgently. They came out in the same day, after hours, on a weekend, in order to help out. They are an excellent company that truly cares about their customers. Highly recommend!

From the owner: Furniture repair Service, Claims Resolution service, Moving, Damage, Delivery Damage, Upholstery…read moreRepair, Leather Repair, Wood Touch up, Minor Drywall Repairs and Wall Paint touch up.