Very attentive and knowledgeable sales man (Jim). We called that we were on our way from Northern…read moreVA and it was a little bit late, but the salesman waited for us and was nice, patient and answered all our questions! We got the truck we were looking for and left the dealer happy!!

My car died the end of last week and I spent the weekend attempting to figure out my life as I…read moredrive quite a bit for work being an in-home therapist. In addition, since my divorce my credit score leaves a bit to be desired. New Millennium was recommended to me this morning. I made an appointment to meet with Mr. Bookheimer who called to confirm and inform me of the documents needed to begin the auto buying journey. Mr. Bookheimer immediately made me feel comfortable on the phone speaking about the circumstances of my credit as well as giving me guidance on factors that could aid in loan approval. When I arrived at New Millennium I was immediately greeted by the team and shown around the vehicles available. After choosing my new love I was painlessly walked through the application process, approved for a loan, and signed all necessary paperwork. The anxiety I had going into this process was immense but by the time I left New Millennium I felt like part of the family. I can never thank this team of amazing people enough and would recommend New Millennium Auto Sales to anyone looking to buy a new car, priced fairly, and in great condition!

Needing a wheelchair Van, they had one. It was slightly above my budget so I made an offer, Chris…read morewent into the office and came back with an out the door price just below my offer. Great to do business with. If they don't have what you want on the lot, just ask, they'll find it.

In the market for a truck, I found a couple of prospects from the AutoTrader app at this modest…read moreAuto Dealer in Ashland. The parking lot was jammed packed with cars and trucks for sale. If you're looking for a work truck or van, their selection is awesome. Located in an industrial area near Hanover Airport on Air Park Road, you'll find this unassuming auto wholesaler. Buying a vehicle can be intimidating, but not here. We went into the plain brick facade, and we were greeted by a chill guy named Andy. The offices were casual, with piles of magazines on the coffee table, mix matched furniture, with a homey feel. No uptight sales pressure, Andy showed us the trucks we mentioned and let us go for a couple of tests drives. The prices were fair according to the current market. We vacillated between two trucks... one was more practical, the other nicer with more bells and whistles. Mr. Hyman was instrumental in helping us decide. He was friendly, personable and pragmatic. We settled on a Chevy Avalanche that we loved. It was a nice ride, just right for our needs. As we entered Andy's office, he was down to earth and a wiz at assisting with our financing. He performed his magic and we were happy with the outcome. He went above and beyond to help us get to the number we were shooting for. We chatted like friends, yet he always maintained his professionalism too. That's a tough tightrope to walk! Once everything was signed, sealed and delivered, we drove off in our new ride content with the experience! For a relaxed, easy transaction, in a no pressure atmosphere with knowledgeable, pleasant folks, I recommend checking out this unpretentiousness auto dealer! And by the way, if you're looking for a back issue of a magazine, likely they'll have it on the coffee table!

I own a new 2024 VW Tiguan that just turned 5K miles and had some questions about whether I should…read moredo oil changes more frequently than the recommended 10K. Called and chatted with Charles and he confirmed I should do the changes at 5K instead of 10K if I plan to keep the car long term. He also advised that since the car is under warranty that I should do the oil changes at the dealer so that it is in their records and they can verify what's been done should a problem ever arise. WOW.....talk about honesty!! I will definitely be bringing my car to Charles once my warranty expires!!! A real pleasure to talk to someone who is happy to chat, answers the phone, is knowledgeable and honest. Please don't go anywhere yet Charles and I'll see you in a few years haha!!

Love VW Motors! Charles is the absolute best, I've been coming here for years, I'm surprised there…read moreisn't other reviews. Charles is extremely knowledgeable and knows Volkswagens like the back of his hand, if you ever need anything Volkswagen he's the man and will tell you exactly how it is. If he can do it, he'll tell you and give you his honest opinion and thoughts.

Recently purchased a truck from them, super easy process and truck looked exactly as pictured. I…read moresent in a couple questions about specs and was answered promptly. Then on the day I was looking at vehicles, I was not going to be able to get there by closing time, to test drive. Matthew offered to come back and meet us when we arrived, it was an hour past closing. He came back on the following day (they were closed) so we could complete the purchase, had my tags and registration all ready so I did not have to go to the DMV. The truck (2018 F150) was exactly what I had been looking for and the purchase price was great. I'm so pleased and definitely recommend M W Auto Sales if you are looking for a clean, well priced vehicle in excellent condition.

Failed to mention in the ad that the check engine and tire light was on and the reason (oxygen…read moresensor) why, Failed to mention that there could be potential rotor issues. It was advertised with 200,155 miles on it but the day I buy its got 200,500 plus miles on it. Told these things guy that works there. He would not take off $200 to compensate for the cost of replacing the Oxygen/tire sensor and adressing the rotor issue. I don't get it...he knew the engine/tire light was on and What was causing it but didn't mention it in ad or our conversations could have easily said....oh the engine light is on because of the o2 sensor. No I shouldn't have purchased but I needed wheels that bad. Not truthful about what he sells. BEWARE!!

Great experience from start to finish. These guys were great in helping me find exactly what I…read morewanted and the prices are very reasonable. Harley was very helpful and so was Kevin

This was my third van through Basic and Mike got me exactly what I needed at a great price. I was…read moredown a car and wasn't sure how fast things would go during the last couple weeks of the year, but he went out of his way to make sure I was taken care of so I could get back to enjoying the holidays.

If you are in need of a new Honda, Mike Toothman is your man! I came in there with a very…read moreparticular list of things I wanted on a new 2026 Pilot and he went above and beyond making sure I got all the accessories I wanted. He found the trim level and color I wanted in transit and made sure to keep me in the loop during the entire process of getting it here. He worked diligently making sure all my questions were answered and took the time to teach me all the awesome features the Pilot has. He is very knowledgeable and super easy to work with. Go see Mike T!

I visited West Broad Honda a few days ago around 11:45 a.m. for a simple windshield wiper rubber…read morereplacement. When I arrived, I was told the mechanics were about to go to lunch in 15 minutes and I asked to come back at 1:00 p.m. I returned as instructed and ended up waiting over an hour total. That alone was frustrating, but what made the experience worse was how things were handled once my car was finally being worked on. A manager named Steven was loudly yelling at two mechanics to hurry up and move my car out of the way so other vehicles could get through. This happened right in front of me and came across as very unprofessional. I understand that service departments can get busy, but the lack of organization and the way staff were spoken to in front of customers was disappointing. Overall, not a great experience for what should have been a quick and simple service.

My car's check engine light recently came on, and after reading the outstanding reviews on Yelp, I…read moredecided to contact Elliot Automotive. From the moment I called, the experience exceeded my expectations. Jay was incredibly kind, professional, and helpful. As someone new to the Richmond area, it was reassuring to have such a positive first interaction with a local business. Everyone I encountered was friendly, welcoming, and truly focused on providing exceptional customer service. Based on my experience, I can confidently say "Yes--I highly recommend this business and will absolutely return in the future". Thank you for such a great experience. C. Rosser

What great service! I've been looking for a new auto shop since the dealership I went to has sky…read morehigh prices. Found Elliot Auto was a small, welcoming, and recommended biz. Getting an appt was easy, I called in & they gathered my info to send me a quote. I got a quote via text that I accepted to set the appt. There's no waiting room, so you do have to drop off the car & head elsewhere to wait. I had a scheduled maintenance done, and it was ready before the end of day. Upon pickup they explained what was done & made sure I didn't have any questions or concerns. All the staff was SUPER nice! Definitely recommend.

Best Used Car Dealer! Kevin was great showing the car and telling us about the facts. Troy and…read moreKevin looked up on the internet for some parts we needed to help us get a great price. They had our diamond in the rough: 2005, 80K miles, great price, one owner, carfax, locally owned and maintained. A GREAT first car for our daughter. Kim and Jack were there when we were picking up. She knows teenagers and he came out to the car to talk safety with my daughter before she left the lot! Excellent experience and awesome ride! Thank you, Auto Market Place!