The staff at Urban Cyclery is nothing short than exceptional. I stopped after a recent trip to my…read morefirst ever cardiologist appointment at age 52; extra weight on and a former daily cyclist, NYC bike messenger in the 1980s, I'm a lifetime fanatic who realized that he needed to get back on track. I was curious about e-bikes, and Ossie the most excellent friendly mechanic I've dealt with, helped me with my decision with a test drive in the rolling hills of Maplewood! I had such an amazing ride, it re-sparked my passion for cycling, after that ride I bought in 2 of my bikes for work there and they are both riding fantastic, the work they do, helpful advice, friendly warm demeanor, all ushered in a new era of my cycling that I now have passed down to my son, we go on rides every other day, and his enthusiasm has created an even stronger bond. I am so grateful for these guys at Urban Cyclery, they are a real asset to the community.

A beautifully curated selection of bicycles and e-bikes, a bright and welcoming space,…read moreknowledgeable and helpful bike professionals and a convenient location on Springfield Avenue make the Urban Cyclery Shop an absolute local treasure. The clearly advertised levels of bike service on the wall behind the register, which range from a straightforward tune-up to an annual maintenance plan for those "hammers" who ride their bikes hard, offer a great variety of options depending on how much (or how little) you plan to ride your two-wheeled steed. Although I only stopped in to check out kid bike helmets and to buy an insulated water bottle, it was a wholly positive experience. I can't wait to bring one of my neglected mountain bikes here for some pampering!

Great bike shop for repair and maintenance services. Quick turnarounds and trustworthy customer…read moreservice.

Got a full tune up, took longer than the pick up date, never updated me, I had to call everyday for…read morean update. When receiving the bike a bunch of the bolts where still loose, he didn't even tighten my seat, the gears still didn't work properly, & did a sloppy clean on the bike, leaving stain marks. I still paid him because I just wanted my bike back and I ended up taking it to another shop that tuned it for me same day for way less money. I've been going here since I was a kid but definitely a let down coming back to it. 2 star for nostalgia.

If you're looking to customize your bike BikeFixNYC/3rd base is your best bet…read more Affordable and professional and good people makes this shop your best choice. Check out the before and after pics

Needed one screw on handlebar, and asked for air in back tires. $10, ok. Gave a tip. Left shop,…read moreblew out back tire. ugh!! Back to shop, fixed tire and when I asked the price, they said $25, but I mentioned the wall sign says $20 fixed rate. I give the $20 and they argue with me, and someone not involved gets involved and I feel like I'm being attacked. I leave the shop again, and the back tire, just "fixed" is completely flat by the time I got home 5 blocks. I thought the shop was going to be OK, but I cannot recommend it. Plus, I have a completely flat back tire.

I was helped my Lucas and he was such a big help, he fixed a hole in my tire and tightened it back…read moreto my bike!

The owner is shady right from the rip. I walked in with a simple machine screw bolt for handlebars…read more He starts doing the game all man use a real expensive. These are real expensive. I don't know. I don't know. Once he did that I said I'll just take it back please and then the next word out of his mouth was oh I was gonna give it to you for free. For free.? I told them straight up you're talking out of both sides of your mouth. You think I'm an idiot. I'm an elevator mechanic. I work with nuts and bolts for a living. I know it's expensive and what's not. I called them out on it. he told me I have a stick up my ass. I said you're trying to rob people and then I ask what would you charge me for this expensive bolt that you said. he replied back a dollar fifty I started laughing. I said a dollar fifties expensive to you a dollar fifty is reasonable and not expensive

Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.

Had to bring my bike in for a warranty issue. Everyone in the store was great!! They performed the…read moreservices in a timely fashion. I highly recommend this business.

Turned my bike over to James for a tuneup and whatever else he felt needed attention. Got it back…read morequickly and literally running like new. And the price was great! I'm an average rider so I'll never be able to take advantage of the pro services they offer here, but if I WERE a pro then I know I'd have found the perfect shop for me. As it is, I'm just a regular bike owner who is thrilled to have found a pleasant, reliable, trustworthy, and affordable partner in keeping my bike in great shape. Thank you!

First time using Andrew's mobile shop. He arrived on-time, delivered before schedule, and carefully…read morereviewed what was accomplished. As another reviewer wrote, you almost hope for a repair so you can experience this bliss.

Looking for bikes, equipment and accessories this is a good place to visit. The staff is friendly…read moreand knowledgeable.

Loved this place! The man running it was very cool and had a lot of knowledge about bikes. Felt…read morelike my bike was in good hands at Pedal Sports!

My family bought a high end bike from this store and gave it to me for Christmas. I rode for 2…read moreminutes on Christmas and then stored it because there was snow on the ground for the next 4 months. Then, 10 min into the real maiden voyage, the right pedal flew off and I ate it. Also, noticed the brakes were squealing and ineffective. The lest pedal was not properly torqued. I took it back to Martys - despite the fact they put the pedals on they blamed it on the manufacturer (Trek) or me for "backpedaling" (which I didn't do). Couldn't possibly be anything Marty's did, right? And, they said my brakes need to be replaced because I stored it in the garage for 6 months. Again, not because Marty's stored it in their basement for months before selling it, right? Never again will I put safety in their hands.

Marty's employees helped me choose the best accessories and tires needed to fix up old bike. They…read morewere patient with me and showed me everything I asked for to add to my bike. Their sales people were attentive and made great suggestions. Not only with helping me pick the best accessories but also made the process quick and painless. They completed all the work in a timely fashion and the bike is great. I will continually give Marty's my business as their customer service and knowledge of their job was top notch.