Great Service. Great quality. Recommended 100%. A real work…read moreof art. Friendly staff.

Had a sandle with a seam unravelling. Seemed fixable, but I figured I'd have to leave the shoe to…read morepick up later. Nope! Came in to this small shop and they fixed it on the spot. Very pleased with the quality of the repair. Very reasonable price. Would recommend.

Honest and excellent service. Top tier customer service that I wish was more present in today's…read moreworld. Clearly cares about customers and isn't simply trying to get money out of you. Left the store with knowledge to repair my shoes that would've otherwise costed me triple the price to buy new.

Very hard to find this level of quality workmanship nowadays. Greg does impeccable work and truly…read morebrings shoes back to life, almost like the day you first bought them. He's worked on high-end shoes for both my wife and me, and the results have always been outstanding. I wouldn't go anywhere else.

This is a great cobbler. I was recommended it by my sales associate. The man who owns the shop is…read moreso kind and hard working. He did an amazing job on stretching my shoes. Happy to say this is my new cobbler now.

No fuss-No Muss-True Professionals. Spot ON Yelp recommendation. Fair price for fantastic…read morecraftsmanship. They repaired/replaced a wheel on a favorite carry-on bag and resoled a boot. Workmanship right out of the old world at prices within this world. They speak 'leather' and very little else. Public parking lot behind this Newton corner shop makes it easy to be a regular.

First off, CASH ONLY!…read more This place can be really hard to find. I had to call them 3 times before I was able to find them! The key is to head past the Blue Coffee and towards Shake Shack. You'll come across a Prudential logo with 2 escalators. Once you head down you'll see signs for the place! Very compact location but the person running the place was very pleasant. I had 2 pairs of shoes shined ($25 each) as well as having one shoe repaired (the pull loop tore off) for $25 as well. Had everything completed in a few days! Would highly recommend.

I have an old favorite pair of cowboy boots that I absolutely adore. The heel fell off, they fixed…read moremy heel and made my boots look brand new again. I didn't think it could be done, but they did it. Nothing like an old-fashioned cobbler!!! So happy!!

This shop is amazing. The owner is super kind and considerate with time. Prices are great and you…read morereally get quality when you go..My family has been a regular to this shop for over 10 years. Totally would recommend!

Service was great! When they returned my bag to me, I didn't remember which side had the broken…read moreclasp attachment. Great to have a location that still does this old kind of repair.

I wish I had taken BEFORE photos because the shoes I had repaired were in TERRIBLE shape!…read more The AFTER photos show the amazing work that Johnny did. My approx 8 year old shoes look brand new!! I'm extremely pleased with the work and customer service. HIGHLY recommend.

I went in to get a home punched in my new belt and ask about repairing a pair of vintage heels…read more Both of the folks working were extremely kind, attentive, and too accommodating! Would highly recommend going to Odessa Shoe Repair

Great work. I came in with a vintage leather handbag that had a broken strap. He was honest with me…read morethat the leather wasn't in great shape and even if he fixed the strap, there would be more issues down the line. I appreciated the honesty so that I didn't fix it without knowing it could be for nothing. But I opted to have it fixed and purchased his recommended leather conditioner. Only $15 for the repair. Maybe it won't last a long time but I love the purse and will give it the best chance it's got.

I have never written a review like this before and I won't pretend there are no spiteful feelings…read moreon my part, that would be a lie. However having gone through what I just did though and knowing the generally good reputation this business has, I feel like I owe it to others to at least try to get the word out everywhere I can and hopefully stop someone from making the same mistake. I had gone to Dave's once before and despite some customer service issues(they somehow lost track of the shoes for a few days) I was impressed with the repair job so I wanted to give them my business again. I took in the shoes my husband bought specially for our wedding to address a few scrapes from a fall he took during the reception. When I picked them up yesterday, they looked different in a way I couldn't place right away but the scratches were better and I had to get back within my lunch hour so I paid and left. It didn't process until I saw them out of the bag at home that they had totally polished over the unique burnished finish and made them a uniform dark brown, completely removing a large part of their charm(see the photos of the brown shoes I'm uploading for reference). My husband and I were devastated. We're not rich, nice shoes like these were an investment piece for him and held sentimental value for both of us. It could be they saw this as necessary to cover the scratches, I can't be sure. What I do know is that I was never asked or even told about it. Even all that by itself might not have been enough to get inspire me to write this review though, that is owed completely to how they handled it. I called them to complain. I won't lie, I was still upset and it probably showed in my voice. I made a very active effort to keep my words civil though and explained the issue plainly. I wasn't interested in anything except an acknowledgement and potential advice to fix this. Once I finished explaining, they hung up on me. I called back, ready to give them the benefit of the doubt that it was an accident (even if I doubted it personally). They picked up and immediately hung up again. Disgraceful. Entirely Disgraceful. To the owners: I took the shoes and paid you, I acknowledge that and realize I don't have the power to do much here. However, as someone who works just around the corner, I am going to do my damnedest to caution anyone I can away from you. That probably won't do a hell of a lot, but I like to think you won't get off entirely scot-free for treating me like garbage. If it also helps someone else stay away from my mistake, even better.

I just picked up my Christian Louboutin sandals and they look fabulous. The bottom was scratched up…read morebadly and what he did was amazing. One third the cost of what Louboutin would have charged and not waiting 12 weeks to get them back.

Great experience at Rinaldis Shoe Repair store. I had some nice Italian Marsell shoes that need it…read moreanti skid material. Perfection. Well done. Now I know where to trust my favorite shoes if repair is need it. Thank you.