My roof was 30 years old. I knew I couldn't wait much longer so I called quite a few companies for estimates. I decided to go with Newhaus because they were reasonably priced and Gabe seemed very knowledgeable. We signed the contract on 1/18/2021. They started on the roof on 2/4/2021. Three weeks later on 2/22/2021 the roof was finally done. The roof does look good and they did an excellent job of cleaning up. I give them an average rating for average work. I would just like everyone to know though what I went through to get that average work. The day after the roof tear off, Gabe brought Peter over to take a look. Peter told me that I needed all new plywood because the existing plywood was all damaged. This was going to cost me twice as much as the cost of the new roof. When I said I couldn't afford that he said that they could then put new plywood over the existing plywood and that would only cost the same as the new roof. I explained that I just couldn't afford that either and asked how much of my roof was damaged. Peter explained that over 50% of my roof was damaged. I told them I would have to think about it and get back with them. I cried all weekend because they had upset me so, thinking my roof was so bad. I called Gabe back and just told him to replace the 15% that was in our contract because I just didn't have that kind of money now that I was retired and living on a fixed income. He said no problem, the roof inspector came out and voila, cleared it good to go. Well after all that they didn't even replace the 15% that was in the contract. Finally after leaving my now exposed roof without shingles for almost 7 days, and being afraid of what might happen if it rained, they were finally back on 2/10/2021 to put down the underlayment. Just in time too because it rained that night. Another 7 days later and they finally came on 2/17/2021 to start putting the new shingles on. I have one valley on my roof that also needed to be done. When the materials were brought to my home it had been very windy that day. The metal valley flashing that was brought out had been bent by the wind. I had only mentioned it to one of the workers and they said they weren't going to use it, they were waiting for another one. No I didn't call Gabe because with that answer I assumed they had been in communication with each other. Well they started up the one side of my roof and as soon as I had to leave for a Dr. appointment they hurried up and put in the one valley over my garage using that bent up piece of metal flashing and no peel and stick barrier (which was in the contract). When I got home 2 hours later that valley was done and they were gone. My porch and mats by my front door were sop and wet and my bird feeder figurine was broken. My hose was in a different spot and I couldn't figure out why. I called Gabe immediately and told him I was not happy and explained the situation. He did send out another crew the next day to take the first attempt down and do it all over again. When I went outside that morning I realized that they (the crew from the day before) had used my hose and water to clean up the mess (instead of using the leaf blower they had used before) and broke the figurine. I had to watch them like a hawk that whole day to make sure they corrected their mistake. When they took the first attempt down there was no peel and stick barrier underneath (which was in the contract). I asked the new crew if they had the peel and stick barrier, they had to call Tony, and eventually had to go out and buy some. I took pictures of everything they did. I spent the whole day outside watching them. When the job was finally finished, I walked around looking at everything. They had used the wrong nails on part of the roof because now I can see them all poking through my eaves. While I didn't write a review then, I did sit down with Gabe and told him everything I have just written here. Well just a few days ago I opened my small metal shed to get my lawn mower out to cut my grass and noticed half my shed roof was caved in. When the roofers had been tearing the old roof off, apparently some of the shingles had fallen on this small metal roof and caved it in. I remember hearing a very loud sound but just figured the roofers knew what they were doing. The point is they couldn't even come to me and tell me what happened. They just let me find out for myself. I'm sorry, that's the straw that broke the camel's back. I did call the company then and told them how disappointed I was and that I would not recommend them. And that's when I decided to write this review. I just want to share what I went through so you all could just be aware that everything doesn't come up roses all the time. Yes the roof does look good and they did an excellent job of cleaning up. I shouldn't have had to watch them like a hawk, it shouldn't have taken three weeks to complete, and I shouldn't have had to worry. read more

Need a new ROOF? We did! So did my mother in law. I FOUND A GREAT COMPANY. My wife (a Property Manager) and I over the years have become very experienced with Contractors involving home remodeling repair & construction. After obtaining a couple of quotes on our project. I met Chris Palyan from Newhaus Roofing & Construction. Chris Came to our home. Got on the roof, and also inspected from the attic. This was going to be a large project. Including removal & reinstallation of dozens of solar panels and removal of the original concrete tiles. We had been ignoring our known roof leaks for a long time. Southern California droughts allowed us to keep delaying the roof replacement. Those decisions did cost us dearly. YES we knew better. Chris provided a very complete quote. Including excellent products to be used. In our case anticipating damage under the tiles. Chris included in his proposal identified costs for correction as it was uncovered. No surprise We had significantly more damage than we had hoped. Before we started our job we asked Newhaus to start immediately on replacing my mother in laws wooden shake roof (The LA fires drove that easy decision) Newhaus Roofing completed her roof replacement quickly using excellent roofing products and professionally installed. Chris Palyan brings an attention to detail at the highest level.To say we were happy with the job is an understatement. It was time to move forward with our roof replacement.The employees from Newhaus I consistently found to be hard working talented experienced individuals. Chris kept me informed about everything. The amount of repair work was significant and Newhaus just moved forward like it was completely routine. The removal & reinstallation of our solar panels were the pain we expected. Chris made sure everything was completed & the system working as prior. We added to the project having them replce siding on the back of our house. Again work completed quickly and turned out even better than our expectations. My wife hired them to replace a garage roof at one of her properties, with plans to move forward on further projects in the near future. My wife had Newhaus complete a roof repair/replacement for one of her company properties. They are now our go to contractor for future needed work! My daughter recommended Newhaus to her CONDO HOA. They just signed them up to start work in the next few weeks. Do I believe Newhaus are a great company? Obviously YES YES YES & YES. read more

When we purchased our house 5 years ago, we knew it needed a new roof but we delayed getting one as long as we could. We decided we couldn't wait any longer and started calling around town to get estimates. Every single roofing company and roofer in the valley I called either didn't return my call or told me it would take 1 week to schedule someone to come out, one place even told me they would have someone come out in 3 weeks just to give me an estimate. Also, these other roofing companies let me know even after they give me my estimate and chose their company, we would be put on a waiting list to actually start the work to my house. I wasn't about to wait 2 months to get started on my roof, it would be well into the rain season here in LA and we couldn't wait that long. So I decided to call New Haus one day after reading the reviews here on Yelp and from people in my neighbor on Next Door. I called in the morning and they sent someone over the same day! No waiting list, no "we will call you back in a week to schedule a day", I was surprised I was able to get someone the same week let alone the same day. Vic arrived at our house on time, adhering to COVID safety precautions(wearing a mask and keeping a 6ft distance), and being friendly as can be. Our roof needed a full tear down, down to the wood slats, and more. Vic was thorough, detailed, and I never felt he was bs'ing us on the work involved. He was able to put together a quote that we felt was reasonable and worked for our budget. Once we agreed on the price and the timeline, they were able to start literally the next day! Not in 1 month, not in 2 months, but the next day! The crew was respectful of our house and cleaned up everyday they were here. The entire time they worked on our house we felt we could trust the crew and the work being done. Both city inspections passed on the first round and the work they did was above and beyond our expectations. The house looks brand new and we don't need to worry about a leaky roof during the rainy season! If you are on the search for a roofing company, please do yourself a favor and give New Haus a call! read more

Just today Newhaus Roofing and Construction completed the overhaul and restoration of a section of tile roofing, and we are delighted with every aspect of the experience. To explain... We have a 90-year-old mission-style house with original - and hard to obtain - Spanish S-style clay tiles. A complex roofline with different gradients and intersections. We've been restoring the roof section by section, and last October, anticipating the storms, we decided to restore the only remaining section. It's hard to find a roofer with the skills to do this work, so we went to the roofers who'd done well for us earlier. They totally let us down - a survey visit but no quote after a month, and then they told us that they'd need 8 weeks from placing the order to line up materials! Meanwhile we were bailing out water during the storms. So right after Christmas we sent out requests for quote. And that same day, we had a call back from Newhaus to set an appointment the next day! Eric came by to survey the job, explained exactly what work should be done, and right there and then gave us a quote. Which came in under our budget. Every aspect of our interaction gave us confidence. Eric was a delight to work with. Turns out that Newhaus, although less known in the Bay Area, has been a very reputable firm in LA for many years. They were absolutely specific about the work that they would do, and they completely held to it. They started as soon as weather allowed and sent a crew specially chosen to work on fragile clay-tile roofs. Lifted and stored all the tiles, replaced broken ones. Removed the decades-old underlayment and replaced it with state-of-the-art material. Re-set tiles and cemented the ridgeline. At each stage, Eric kept us informed and checked the work to make sure that it met our requirements. And the result is beautiful. So we now have our trusted go-to roofer. Thanks, Newhaus, and Thanks, Eric Tadevosyan! read more

My Husband & I are very Happy & Satisfied with our New Roof. it was done faster than the Time frame That we where given... I Do give them all around thumbs up. In each different job done each of those work crew worked hard & fast, even missed out on their lunch break to get the job done on time even through the harsh Santa Ana Winds we had coming out of the blue they clinched on tight & kept working very hard through that. They where Amazing on the job As the Homeowner & the client needing the Roof done I can understand now how hard these jobs are for the crews, it May sound like an easy job but it's very quite HARD.... unfortunately very little people/Customers don't see or understand that it's harder working on top on a very steep roof that actually doing construction from the bottom up. And if it wasn't for those harness they wear they would have fallen or flew off the roof with those crazy winds! Perfect Job or Perfect Business doesn't exist, but they do come so close Of coarse little minor stuff happened here and there BUT nothing that the Project Manager didn't find the solution or fixed it right away, he was on top of the work done daily & also in contact with me with any changes he would send me pictures of the views from the roof when each work step was done. THANK U Chris WE where Blessed with NewHaus Roofing Company, with Project Manager Chris & Each of his many working crew. We PRUDLY will be Recommending NewHaus Roofing to Anyone needing a roof and everyone that asks from all different estimates and also Including reviews..... we Thank God that we Chose NewHaus Roofing. no regrets !! Very Happy, satisfied and Love our New Roof it makes our House look so Beautiful our roof is the size of 2 houses and it's a very High Steep pitch roof with a portion of flat roof in the back of the high pitch roof so with All that Big n blended roof the results are BEAUTIFULLY Done!!!! read more

I recently had the pleasure of getting a new shingle roof installed by Allen, and I couldn't be happier with the results. From start to finish, the experience was exceptional. First and foremost, the quality of the shingle roof is outstanding. The shingles themselves are durable, weather-resistant, and have given my home a fresh, polished look. I've already received several compliments from neighbors, and I love the way the roof enhances the overall appearance of my house. Allen was a true professional throughout the entire process. His expertise and attention to detail were evident from our first consultation. He took the time to explain the different options available and helped me choose the best shingles to match my home's aesthetic and my budget. His recommendations were spot on, and I felt confident in my decision. During the installation, Allen and his team worked efficiently and with great care. They were respectful of my property, ensuring everything was kept clean and tidy. The job was completed on schedule, and the workmanship was top-notch. Allen even went the extra mile to inspect the roof thoroughly and address any minor concerns I had. One thing that stood out to me was Allen's commitment to customer satisfaction. He was always available to answer my questions and provide updates on the progress. His friendly demeanor and professionalism made the entire experience stress-free and enjoyable. I highly recommend Allen for anyone in need of roofing services. His expertise, dedication, and the quality of the shingle roof exceeded my expectations. I'm confident that my new roof will last for many years to come, and I owe it all to Allen and his fantastic team. If you're looking for a reliable and skilled roofer, look no further than Allen! read more

We recently completed a big project with NewHaus. George was our project manager, assisted by Harry. We installed solar panels on our 30+ year old tile roof, but before we could do that we needed to reroof because the waterproof underlayer was original. We also had to reconstruct two "curtain" style windows that interrupted the eaves in our upstairs bathroom and were leaking. This required building a new extension to one part of our roofline. We consulted with various solar installers and roofing companies, and no one else was able and willing to complete all of the various components of our project. George and NewHaus provided a competitive quote and then followed through thoughtfully and helpfully with every part of the project. For example: the original solar panel quote did not size the system correctly to account for our new EV, so George and Harry spent a lot of time consulting with us and working with their solar installer to design a system that would maximize the sunlight falling on the panels. They even added 3 panels at no extra cost to us. They found that more of our concrete tiles needed replacing than in the original estimate, but did not charge for the extra tiles either. When one minor part of the construction did not come out quite right the first time, George was very responsive, identifying the problem and devising a great solution that looks wonderful. The new roof does not leak, as recent storms have proven. The solar panels are generating the expected power and possibly more, as the days are currently growing short. The new windows solved a longstanding problem with our home's construction. We definitely recommend New Haus, and hope to continue working with George on some future home improvement projects. read more

I recently had the pleasure of working with Newhaus Roofing for a much-needed roof replacement on my Burbank home, and I couldn't be happier with the experience. From the initial consultation to the final cleanup, the entire team was incredibly professional, courteous, and efficient. My first impression was their promptness. They scheduled an inspection quickly and the representative arrived on time, thoroughly assessed my roof, and clearly explained the issues I was facing. He patiently answered all my questions, outlining the different options available and helping me choose the best solution for my budget and needs. The quote I received was detailed and transparent, with no hidden surprises. The work itself was completed in a timely manner, as promised. The crew was respectful of my property, working diligently and cleaning up thoroughly each day. They were clearly skilled and experienced, and the quality of their workmanship is outstanding. My new roof looks fantastic and I have complete confidence in its durability. What truly impressed me was the communication throughout the process. The Newhaus team kept me informed of their progress, addressing any concerns I had promptly and professionally. They were always available to answer my calls and emails, making me feel valued as a customer. Thanks to Newhaus Roofing, I now have a beautiful, sturdy roof over my head. I highly recommend them to anyone in the Burbank area looking for a reliable and trustworthy roofing company. They are truly a top-notch operation! read more

I selected Newhaus to handle my roof installation work which proved to be an exceptional process from the beginning to the end. The crew members presented both expertise and professionalism with reliability and accurate understanding. Newhaus Roofing and Construction explained all options clearly to me while showing a detailed budget estimate and patiently responded to every question I asked. Newhaus Roofing and Construction delivers superior end products to all their clients. The installation crew operated with exceptional focus and effectiveness until they confirmed all work met both the correct specifications and the top quality. As they employed premium materials the finished product turned out spectacularly amazing. The attractive new roof gave my house a better look and also gives me reassurance about its solid construction quality. The excellent value of their service stood out in addition to everything else. The price I received from Newhaus met market fairness standards while offering services to match the quality level. My satisfaction increased since they finished the project before schedule at a cost that I could accept. High professionalism allowed them to create a thoroughly clean jobsite upon finishing the project. The roofing firm Newhaus Roofing and Construction delivers trustworthy service for skilled work at reasonable prices therefore I wholeheartedly endorse their services. The company delivers extraordinary service to customers beyond regular standards. read more

I recently had the pleasure of working with Newhaus Roofing Contractors for a much-needed roof repair, and I couldn't be happier with the experience. From start to finish, they were absolutely fantastic. First and foremost, the crew was outstanding. They were always on site when they said they would be, working diligently and efficiently. Their professionalism was evident in everything they did, from their respectful demeanor to their obvious expertise. They were fast, friendly, and reliable - exactly the kind of team you want working on your home. I was particularly impressed with how quickly Newhaus was able to complete the repair. They understood the urgency of the situation and prioritized my job, getting it done in a timely manner without sacrificing quality. The speed of the repair was a huge relief, especially with the unpredictable weather we've been having. Beyond the speed and efficiency, the quality of the work was exceptional. My roof looks better than ever, and I have complete confidence in the repairs they made. Newhaus Roofing Contractors truly delivered a top-notch service. If you're looking for a roofing contractor that you can trust, I highly recommend Newhaus. They offer a great experience, a fantastic crew, and fast, reliable service. They're the kind of company you'll be happy to recommend to your friends and family. Five stars! read more

We used Newhaus to get a roof update. I was able get a free, onsite quote same day on a Monday. The work was finalized Wednesday the following week. Would have been sooner if the city inspector showed up on original appointment day, but COVID 19 backed things up. Chris was our contact throughout the entire process, from the quote to the final sign off of the project. He explained everything well enough enough for my husband and I to understand the scope of the project. Our original price had to go up because of the structure of our roof after it was stripped. They explained why they recommended additional work needed to be done and even showed my husband the damage. We felt very comfortable even after having to spend an extra $8k (). My dad knows a little about roof work so he checked out some of their work after the first couple days and had me ask about a few concerns he saw. Every contractor's dream right?? Being asked if they are doing things the right way? But Chris was patient and addressed all of our concerns professionally. I will definitely hit them up when we plan to upgrade our windows! read more

The HOA for our 28 unit townhouse complex recently hired NewHaus to repair all of our exterior wood and siding and repaint the entire complex. The scope of the project was extensive since each unit has wooden window boxes on the kitchens and bedrooms with several areas containing extensive rotted wood. As the board member overseeing the project I worked directly with the project manager Chris throughout the process. Chris was responsive and very easy to interact with as we worked through the project. Given the extensive wood rot, we budgeted for change orders to cover any unanticipated repairs found after opening things up, but this ended up not being necessary. Any issue or request was always just met with "no problem, we'll take care of it". We ended up being able to afford extending the scope of the project to include repairing/painting our wood fence surrounding the property and burying draining lines for our rain gutters that extended over planter boxes before. I would recommend NewHaus without reservations and will be contacting them for any work we need going forward. read more