Chris and Diane are both very helpf. They address any questions I had. The crew that did the…read moreelectrical work were polite and courteous. They did a fantastic job. I would highly recommend them.

Aug 21 I had a house fire and the team showed up. I hired as it were my first experience dealing…read morewith such disaster. Too many teams had come up at my door and I was not in my best senses. In any case, first couple weeks of destruction process, everything was going smooth. My only issue with the workers was that one of them stole my mom's $3200. After confrontation, the owner found out and gave mom $3000 and we were assured that the culprit was let go. My trust was wavered by then but we continued with them because the owner returned mom's most money. However, the fire soot had damaged everything and I was assured that we will be able to total it all. Buy later we discovered that much was claimed as restored but here I thought that it was damaged for claim. Everything boxed up, but not protected well and seemingly left on damaged property to collect dust and debris and exposed to weather elements. During inventory process, we trying to look for a gold chain that should have been stored as well but was never found. It was a disappointment that alot claimed as cleaned and useful was also not protected well to keep so nothing was actually kept. I'm not sure who was at fault in all this but all parties involved say that it is up to the restoration team to have moved items that were worth keeping off site. Maybe it isn't this company at fault for miscommunication or mismanagement. But when we attempted to get info on some items, there was no feedback in the end. Towards the end, we couldn't continue with same to move items from property in order to prepare. I'll give you this, They were great with the demo part. Fast and furious. I am not confident about restoration, but that could be because my stuff was truly not restoration worthy. But because a big chunk of claim went to dry cleaning (stuff I never kept) and here, I lost a lot of potential claim amount.

During our home inspection, mold was found under the stairs near the water shut-off valve area…read more Dominick handled the remediation job professionally from start to finish. He was responsive, thorough, and made the whole process much less stressful. The pricing also felt fair for the scope of work completed. On top of that, he provided helpful recommendations for sealing areas where water and debris could enter from outside, helping ensure the remediation would hold up long term after addressing some underlying maintenance concerns. He also returned promptly to remove the plastic containment and fans once the job was complete. He also included a link to CompanyCam with a gallery showing numerous photos documenting the work at each stage of the remediation process, which made it easy to see the progress and quality of the work. Great service and very easy to work with -- highly recommend! Great service and very easy to work with -- highly recommend!

Dom takes his clients' physical and mental health as top priority and gets the job done quickly and…read moreefficiently. He explains the process and what to expect so there's no confusion. I highly recommend him for all mold remediation needs

Irresponsible negligent workers, there was a. Truck with workers present on both sides of a two way…read morestrett( neither side visible) I was directed through w 2 kids in the car all while the other direction was giving a vechile the go ahead. We basically almost hit head on. To make matters worse the man working decided to come to my car yelling at me while my kids under 10 were there watching

Green Orchard Group did a thorough inspection of my apartment for lead paint, allergens, and mold…read more Inspector Jean Paul was on time, professional, and efficient. He clearly knows his stuff -- covered everything carefully, explained what he was testing for, and made the whole process easy. Straightforward, reliable service. Highly recommend.

The testing was thorough and professional. The results came back quickly and were easy to…read moreunderstand.

I highly recommend Prime Mold removal and think they are excellent at what they do. We have had…read moreseveral major water damage incidents including a pipe leak from our next door neighbors and an extension roof leak which in both cases affected multiple levels and caused significant damage to our three story brownstone. The Prime Mold team is highly professional and deconstructed, completed mold remediation and restored ceilings and walls including drywall, plaster and painting that had been stripped down to the brick. They take unusual pride and put great effort into their work. Thanks to you all -- you're the best! Brad and Valerie Zilbersher

We hired Prime Mold Removal after a burst frozen pipe caused significant water damage throughout…read moreour home (attic, primary bedroom suite, living room, and basement). Mike responded immediately and was on-site the next day to assess the situation. His professionalism, transparency, and clear communication made it easy to move forward with confidence. Mike, Simon, and their team were outstanding from start to finish. They completed the water mitigation and mold remediation in just three days--impressive given the scope of the damage. The crew was highly skilled, respectful of our home, and extremely detail-oriented. They protected our belongings, kept the work areas contained, and thoroughly cleaned up at the end of each day. Communication was excellent throughout. Mike also provided prompt, detailed documentation for insurance, which made the claims process much smoother. While insurance approvals took time (outside their control), once cleared, the rebuild was completed in only three weeks--far faster than expected. Even minor finishing details were handled quickly and without issue. Prime Mold Removal exceeded our expectations across the board. If you're dealing with water damage, mold, or need reconstruction, I highly recommend them without hesitation.

Remediation part was excellent. Good communication and response. However, the renovation portion…read morewas poorly managed. Asked for an invoice for the work initially and I was told "we go off what the insurance paid you". They were paid very well by insurance and when an unusual situation occurred where our insurance would not cover additional expenses, they were not willing to finish portions of the job that they had been paid for by the insurance. We offered to pay for them to finish a few items and they weren't willing to work with us because they were no longer able to pad the insurance invoices. Very disappointed with how this situation was handled. I would not recommend after what happened.

My husband and I had water damage due to a faulty water heater valve, our basement was completely…read moreflooded. We called several companies which we were told they could be there in a couple of hours. We still searched and found Certified they were there within a half hour. I cant even begin tell you how happy we were. The crew was amazing! Thanks to Vinny! We would highly recommend them to anyone! Thanks so much!!!