just went to the new branch state of the art amazingread more

I had a flood in my basement and their representative Donna comes into my business, so I have…read moregotten to know her, she is very professional and tries to help us as fast as she can to get any job done with my business or if any of our employees have a personal issue with their homes. I had called Donna right away when I had the flood, she came as soon as possible and met with Devin at my house they told me what they were going to do and how much and what the insurance company pays. they scheduled me in to do the clean up and got the job done, no mold to grow, no smell and I was so impressed with serve pro and their staff...Thank you Donna for helping me out with this situation...I would highly recommend server pro for any clean up with floods and molds..

From the owner: SERVPRO of Medford is the top choice for cleanup and restoration. We offer comprehensive…read moreresidential and commercial services, specializing in storm, fire and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our team manages everything from damage assessment to full reconstruction. With over 2,260 franchises nationwide, SERVPRO handles both small residential jobs and large commercial projects. Our trained professionals work to minimize disruptions, assisting with insurance claims and disaster recovery to help you quickly return to normal.

They were very fast, thorough, and repaired my plumbing issue below budget. No issues with the…read morerepairs to-date.

Bad Plumber, whose name is Edwin, completely botched a bathtub install. The miserable lying…read moresellers, whom I do not wish well, had removed the tub drain so that only the shower could be used. When I took a bath, the reason became obvious: the tub drained into the living room. The large volume of water was too much for the leaking pipes. ARRRRRGGGGHHH. So I replaced the tub with a bigger, deeper tub, and hired Bad Plumber to install it. He claimed that he repaired the leaking pipe. That was a lie. I took a bath, and it leaked again. Bad Plumber said that he would fix it. He did not return. So I called Roto-Rooter, because they guarantee their work. And they're a well-known company. Mike showed up on time. Gave me an estimate. It wasn't too bad. THEN he claimed that he needed a helper to thread a pipe through the ceiling, and no I couldn't do it. The other guy was going to cost an additional $450. UGH. For HOLDING A PIPE. He also insisted on replacing the bath fixtures. More money. Smh. They were brand new. So Mike did fix the leak. Months later, it's still holding up. But...he didn't want to replace the Sheetrock he cut out of the living room ceiling. He was going to just leave me WITH A LARGE HOLE IN MY LIVING ROOM CEILING. I told him that was unacceptable. He told me he's not a "drywall guy." I insisted he replace it, and he did, begrudgingly. He removed three panels from the bathroom wall, and didn't replace them, because "he's not a carpenter." They're still loose, because I can't quite get them back in. He left the old pipes and debris LYING ON MY DECK AND THE GRASS. I guess he's "not a garbage man" either. I should not have to clean up after a "professional," but I did. So....plumbing work: Excellent. No complaints. Mess left behind, extra helper nonsense, and sulking over the ceiling: Poor.

They did plumbing job on a reasonable rate and their tech was quick. They were fast and responsiveread more

Tech Vovany was professional, knowledgeable, responsive, respectful, and left a positive…read moreimpression. Our sewer blockage was frightening and he made us feel better knowing he could fix the situation. The cost was less than some others who gave their quote. Thanks Roto-Rooter Plumbing!

When life hands you a challenging situation, and you're not sure where to begin, call ITS! Not only…read moredid Andrew and the amazing crew DEEP clean an ill family member's home with 30+ years of grime, dust, and cigarette smoke damage, they helped sort out the mess a junk removal company carelessly left behind. Not sure what they can't do! ITS truly did a phenomenal job, but the team's compassion, empathy, and professionalism--from the very first call--is what really knocked it out of the park! Thank you Andrew and ITS!

I cannot recommend ITS enough. After dealing with several shady cleaners who used bait-and-switch…read moreand other dishonest methods in their estimates and other business practices (including fake Google reviews), I was lucky enough to find Doug's company. We had a smoke damage issue and there was a time crunch because of renovation deadlines. I called ITS one evening after having been strung along and then ghosted by another cleaning company, and Doug immediately answered. He was direct and honest and helpful. His guys cleaned the apartment today and they were terrific--Erik and Ian and their crew. They helped alleviate a very stressful situation. I am so glad I found ITS. I recommend them in the highest possible terms. Their honest and decent business practices feel like such a rarity in the damage remediation arena. Thank you, Doug (and Erik and Ian!).

ITS is an outstanding company! I couldn't ask for better service at a hectic time! Doug came out to…read moregive us a free estimate the next morning after I called in the evening and spoke to him (when I wasn't even expecting anyone to answer at that hour) and was right on time. He was able to get a two-person crew on site within the hour, as promised, after arriving to give the estimate for our small job! Doug and the the crew, (Eric and Alex) were all professional, courteous, friendly, and thorough in their work. And FAST! Eric and Alex were done in half an hour! Granted it was a small job, but it would have taken me a lot longer, I can assure you. They left the place sparkling clean and left no waste behind. I would HIGHLY recommend ITS to anyone who needs cleaning or remediation of any kind! Their combination of great price, fast thorough work and excellent service with a smile can't be beat!

From the owner: We are a leading expert in Environmental Restoration, Remediation and Disinfection in the New York…read moreand Tri State area. We are a professional IICRC Certified Restoration Firm and one of only a few companies in the Northeast certified in Environmental Infection Control Remediation. We are highly experienced & equipped to handle any size commercial or residential property damage caused by environmental contamination from floods, fire/smoke, mold, biohazards, animal waste, oil, fuel & chemical spills, asbestos, infectious diseases, trauma & crime scenes, gross filth and hoarding. We incorporate advanced mitigation techniques, disinfection protocols, equipment and methodologies to provide the most effective restoration process. Call us Today.

When my parents passed away unexpectedly, my siblings and I were left with the overwhelming task of…read moreclearing out the family house. When we got to the basement, it took us two dumpsters to clear everything. Then, we were left with decades of dirt, grime, water damage, even ceilings that were falling down and walls that were crumbling. We didn't know where to begin so we did a google search and found Tom at KOS Cleaning. He came over and gave us a free estimate. Later that week he brought his team and they completed the daunting task in ONE day! They removed the badly damaged walls and ceiling, power washed the floors, vacuumed and disinfected all surfaces (even behind the walls) and removed all of the debris. Tom was easy to communicate with and addressed all of our concerns. We are so relieved to have had the basement expertly treated and cleaned. We can't thank Tom and his team enough! Highly recommend!

The best carpet cleaner I ever had!!!! Very punctual and great service that you KOS CLEANING.read more