Although we have never formally dined inside the 1st City Cafe, every time we stay at the Fredonia,…read morewe have wonderful cocktails at the Nine Flags Bar and we order food from the 1st City menu and everything we have ever had was delicious. We really enjoy their pimento cheese, housemade crackers and whipped candied jalepeno dip, the chicharonnes and queso and the great big salads. But oh, the Rebellion Nachos.....I see you sexy nachos over there with all of the hotness.....You simply must sub the Akaushi Tenderloin on the nachos. Thank me later. We normally have cocktails and snacks at the bar and then we order our entrees to take up to the room to enjoy. The service is always top notch here.

I am a guest at the hotel, and unfortunately, the service I experienced in the café and poolside…read morearea on August 21 was extremely disappointing. After helping our daughter move for school, we returned to the hotel exhausted. We had already had an early dinner, so we decided to have a drink and order a light appetizer and dessert poolside. The bar was crowded, and although three different servers came through the pool area, not one stopped at our table to ask whether we needed menus or anything else. We eventually had to flag someone down ourselves. Unfortunately, that interaction seemed to set the tone for the remainder of the evening. The staff we encountered were consistently unwelcoming and inattentive. It gave the impression that they were simply there to complete their shift rather than provide the level of hospitality guests should reasonably expect. The atmosphere was also frustrating. A toddler was repeatedly screaming at the top of her lungs while a musician was performing, and the child's father made no apparent effort to address the situation. While that is not necessarily the hotel's responsibility, the combination of the disruptive environment and poor service made for a particularly unpleasant experience. The situation became even more frustrating when we accidentally left my arm brace on the table as we hurried to finish our nightcap and leave. Within approximately five minutes of realizing it was missing, my husband returned to retrieve it. Since it had been left on the table moments earlier, we expected that the server or another staff member would be able to locate it easily. Instead, he was sent from the bar to the kitchen and then to the front desk. After approximately 15 minutes, he returned without the item. That experience reinforced the impression I had already formed earlier in the day: there appears to be very little communication or coordination among the staff. No one seemed to take ownership of a simple guest-service issue or make an effort to resolve it efficiently. When guests are paying nearly $600 for two nights in a small town such as Nacogdoches, particularly at a property marketed as one of the best accommodations in the area, there is an expectation of professional, attentive hospitality. Guests should feel welcomed, recognized, and valued. Unfortunately, I did not experience that during my stay. The attitude of the waitress who ultimately served us was particularly disappointing and significantly affected the overall experience. Her demeanor was not appropriate for someone working in a customer-service position, much less one at a property presenting itself as a higher-end accommodation. I strongly recommend that management take a closer look at staff training, communication, accountability, and expectations surrounding guest service. Tipping is part of the hospitality industry, and guests should not have to repeatedly seek out employees for basic service. Based on this experience, I will not be staying here again. I hope management takes this feedback seriously and uses it as an opportunity to improve the guest experience for future visitors.

Good good good prices very good customer service. Just a real neat place to visit…read more Great menu choices.

The food was underwhelming. I ordered the. Chicken fried steak, onion rings and Mac n Cheese. The…read more"fried" was super thick and soggy. It was so bad, it was thicken than a flour tortilla and as soft as one. Then there is the "steak " which was bland and cardboard like. I have the feeling that this particular menu items is not freshly made; it has to be a frozen one and just warmed up. The fried mushrooms were good, but a little seasoning in the flour would help boost the flavor. Man n cheese was ok, onion rings were blah. The water was very refreshing.

We found this little gem in Nacogdoches due to their Facebook posts regarding their Blueberry Bruch…read morescheduled for the Sunday after The Texas Blueberry Festival. It was SO good! They had everything blueberry and it was amazing. The brunch included a blueberry salsa that I was unsure of, so I only tried a little on the eggs-WOW! I went back for more! It was so fresh and the flavors really paired well. The service was awesome-everyone had a smile and greeting. There were a couple of people cleaning and picking up plates, making sure everyone had room and checking on things. It's such a cute place too! Exactly what I was expecting being in historic downtown! Can't wait to go back and try more of their regular menu.

My wife and I were visiting our daughters at SFA, and one of them recommended eating here. We all…read moreloved it. My wife ordered the Jammy Sammy and raved about it all day. I ordered the Big John, and the whole table shared it (and we took some to go. The atmosphere was great for conversation, and they let us stay quite a while and never made us feel like we overstayed. With great food, it was a hit. We'll be back!

It is not ok for the old, dirty carpet to throughout this restaurant. It's dull and tired looking…read more The food was just ok. The service was fine. Overall, a very underwhelming experience.

I sat down to order my meal in the North Richland Hills location. I ordered a diet Coke. The…read moreYoung man then said, "We don't Have Diet Coke. We have Diet Pepsi, is that OK?" I said no it's not. I then got up and walked out. I'm not sure who the Braniac was that made that decision. But you have lost a customer because of it. Thanks for the memories.

The food is always good. The lemonades are very good also! The place is welcoming with music…read moreplaying in the background. The service was good; food came out fast.

My wife and I enjoyed a great sandwich in the Nacogdoches McAlister's. The ship manager Sam made us…read morefeel very welcome and spent several minutes at our table explaining the other foods that were available and some of his favorites. I would highly recommend this food establishment to anyone. Thanks again Sam we enjoyed our time there we will be back to see you soon

Wow this place surprised me. This is an Asian fusion restaurant with an excellent beer selection,…read moremany from the local brewery. It was a busy and a little loud Friday night so we sat at the bar. The bartenders were so friendly, welcoming and provided great service. The chicken lettuce wraps were so yummy and crunchy. I also had a beef bulgolgi taco on naan bread. It was a nice mixture of flavors that I really enjoyed. My friend had the chicken tandoori salad with ginger miso dressing. The salad was outstanding! The icing on the cake is that this place is super affordable!

good food! great food even, HOWEVER the service is always SLOOOWWW. if you handed a sloth a tray it…read morewould get my food to me faster than some of these workers. completely unprofessional environment. there's no dress code, so waiters walk around in whatever they found in their closet this morning. many of the waiters have extremely bad attitudes as well. i don't know who made you mad, but it wasn't me so why are you acting like i killed your dog?? makes no sense. when i came in, me and my group was the ONLY table. it took at least 30-40 minutes for our waiter to even approach our table to ask for our orders. was she busy? NO. she was sitting in plain sight playing on her ipad. if you want to fast before your meal, come here.

Just check the pics. It's worth it! Food! Service! Ambiance! Nachilis has it all! If you can't find…read moreit at Chilis in Nac, then honestly you don't need it.

Always delicious! We usually start every visit with skillet queso, and maybe southwest egg rolls…read more Anything else is just a bonus!

We have eaten a Dolli's several times and it is always busy. This visit was no different. However,…read moreservice was marginal. Several apologies later, we finally got our food. I had the BLT with the optional egg and it was okay, nothing to write home about. Coffee was good. Restaurant and toilets were clean and from the sign posted in the men's room, it is highly rated (lol). Nothing like some bathroom humor! We will certainly be back as we are always hopefully that today was an anomaly.

Right in the center of downtown is a corner cafe that is full of friendly smiles as well as loyal…read morepeople who obviously frequent the place and even have their regular tables. Makes you feel like you're in a Texas country town for sure! My daughter and I were in Nacogdoches for college visit to SFA and we looked this place up in the hopes that we would find something different than a normal chain stop. It certainly is different and was exactly what you might imagine. Everything on the menu is decently priced and it seems that Tuesday is the place to be with short stack specials for $2 along with the weekday breakfast special at $6.95 On of my daughter's favorite meals is chicken fried steak and what better place to try that than a local diner??? Unfortunately it fell below expectations. The portions were quite large, enough that we could have just split a plate. The idea of sausage gravy on top of the mashed potatos and steak sounds heavy but also potentially fantastic. However both the gravy and the fry were quite under seasoned. I was able to fix mine with some cholula sauce and some salt and pepper was a quick fix as well for my daughter. The side of green beans and carrots she got were actually pretty good so perhaps there was just a disconnect in flavor at the meat station this day. I did very much enjoy the side salad I chose instead of the veggie medley. Came with home-made ranch which brought me back to my East Texas family gatherings with the freshly shaken ranch.....it was great. The portion size was pretty fair value at $13. Like I said we could have just split it between us. Very hit or miss flavors leaves this at a 3-stars for me. But no doubt some of the nicest folks in town work here.