Please keep looking. This place did two very different services for my car. Neither was done right. They "changed" my transmission fluid and I left with no fluid in it. [[HIGHLIGHT]]I took it back to ask them what was wrong. Never admitted to that, but left minus the noise it was making before.[[ENDHIGHLIGHT]] I would not trust them with my car ever again. read more

Newman's Automotive - Wish I had read the reviews before my visit - Auto Repair Near Me - Austin, Texas

I've been coming here for 3-4 yrs. On a number of occasions, I had found that, I am told one price over the phone and when I go to pay and get my car that price changes. Typically by +$100 to $300. This leads me to believe that this has happened on every transaction I have had here and while I once trusted this place, I simply can't anymore. read more

These guy's are crooks. Do not do business with them. They have a pattern of sending out coupons for free service and then doing unnecessary work frequently without customer approval. They also overcharge, and often don't do they work they claimed they do--AVOID AVOID AVOID this business!!!!! read more

I dropped my 2015 Jeep Grand Cherokee off on a Wednesday morning and had it back by Friday afternoon. [[HIGHLIGHT]]From the beginning, the team at Newman's Automotive made the entire process seamless.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They arranged a Lyft to and from the shop, and when it became clear that the repairs would take longer due to parts needing to be ordered, they provided a loaner vehicle.[[ENDHIGHLIGHT]] South Point Dodge Chrysler Jeep Ram has never offered that kind of support. Their waiting room was clean and comfortable, with a coffee machine, bottled water, and even a spot for my dog to hang out while I waited. [[HIGHLIGHT]]Jesse Miracle, my Service Advisor, was polite, responsive, and clearly knew what he was doing.[[ENDHIGHLIGHT]] He and the technicians uncovered issues that South Point had missed during earlier visits. The main reason I brought the Jeep in was because the AC wasn't working. They replaced the blower motor and resistor, then discovered a shorting relay pin, which they repaired by replacing the pin and rebuilding the connector. They also diagnosed a persistent internal noise--commonly called the "HEMI tick." One of the rockers was slightly loose, which they adjusted, and the sound is now gone. On startup, the technician also noticed an external ticking sound and traced it to a broken rear stud on the passenger-side exhaust manifold. They replaced the manifold and gasket and extracted the broken stud without issue. While it was in, they also completed an oil change and the required emissions test. This is exactly how auto service should be. I'll definitely return and recommend Newman's Automotive to anyone looking for honest, thorough, high-quality work and outstanding customer care. read more

DO NOT TRUST NEWMAN'S AUTOMOTIVE - They damaged my car and messed with my keys I brought my Audi A3 in for repairs and picked it up in worse shape than I left it. My car came back with: A huge dent on the passenger door A hole in the windshield cowl Rear damage like a garage door had dropped on it Fresh white paint all over the entire passenger-side bottom panel -- clearly from someone taking it for a reckless drive It gets worse. They broke my valet key, then took my only working key fob and "duplicated" it by just moving the guts to a different shell. I came in with two working keys and left with one. [[HIGHLIGHT]]When I confronted the owner, he got aggressive and claimed all the damage was already there -- a complete lie. If that were true, why didn't they mention it when I picked the car up? They were clearly hoping I wouldn't notice.[[ENDHIGHLIGHT]] This shop is shady, dishonest, and careless. They damaged my vehicle, mishandled my property, and refused to take responsibility. Avoid them at all costs. read more

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Very honest and respectful Father and Som team. They did not charge me any fees after learning my car needed an engine replacement. Would recommend!! read more

Warning! Steer clear! (pun intended) Scam alert! Won't return ever again after first experience... I was almost charged around $1,000 for a repair I DIDN'T NEED! First time customer, went for an oil change. Seemed nice and efficient, quick turnaround. I guess they also did a quick "inspection" of the vehicle to make sure everything else was working properly. They explained to me that they found out that both the rear wheel brake drums, shoes and cylinders needed replacing due to a cylinder leak which can be serious and can cause major issues if not repaired soon. They were convincing and had a fancy video animation that showed what the issue was for those mechanically illiterate. Seemed professional and trustworthy, not to mention about a $1,000 repair in total with everything that needed to be done. So they say... I declined the repair for the time being and went to another mechanic to get a second opinion. (A mechanic I've been to multiple times and who's been very trustworthy). It's a good thing I did! Come to find out that that rear brake issue that Newman's quoted me was NOT actually an issue whatsoever! I bet they didn't even check it... the mechanic told me they were totally fine and that there was no cylinder leaks at all on both sides. I have photo proof. No leaks at all, totally dry. Dirty yes, from use. But dry and no leaks, in good condition. They did not need replacing. Once I found out the visible truth I had to post a review of this Newman's place to warn others of this scam they're trying to pull! BE WARNED! It's a good thing I got a second opinion and actually got photo proof. I could've been out around $1,000 for NOTHING! I'll never go back to Newman's... Karma will be coming around for you guys. Good luck. read more

Newman's Automotive - Auto Repair Near Me - Austin, Texas

I would like to extend my sincere gratitude to the entire team at Newman's Automotive. This was my second visit, and just like the first, the experience was nothing short of exceptional--marked by professionalism, efficiency, and genuine care. [[HIGHLIGHT]]From the very first phone call, their professionalism is evident.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Upon arrival, you're welcomed with warmth and attentiveness that immediately instills confidence.[[ENDHIGHLIGHT]] I own a 1999 Cadillac Seville STS--a vehicle many shops are neither equipped nor willing to service. However, the skilled technicians at Newman's, with their deep expertise and collaborative approach, had my car diagnosed, serviced, and returned to me within a week on both occasions. If you're seeking quality automotive care delivered with integrity and precision, I highly recommend Newman's Automotive. Thank you again to the entire team. -Mr. Chase read more

[[HIGHLIGHT]]Went in for an oil change service because I got a coupon in the mail and I was greeted by the most handsome and friendly team![[ENDHIGHLIGHT]]They also included a full inspection and gave me estimates of everything. They also have a beautiful fresh water tank in the waiting room and a perfect shop dog to keep you entertained while you wait (way better than tv)! Definitely recommend services here. They were quick and to the point. read more

Newman's Automotive - Nice clean waiting room - Auto Repair Near Me - Austin, Texas

My son's 2002 Ford Ranger wouldn't start. We towed it to Newman's asking them to diagnose. They took several days to determine the cause was a conflict btw the factory alarm, and an aftermarket alarm that was later installed. They came back with an estimate that was overpriced. I called mechanics that I trust (but I have businesses too far away) and they all called this "price gouging!" The two representatives in person, and on the phone were very professional towards us. They offered financing. It's my choice to cordially say no, respectfully pay them for the diagnosis and re-tow my vehicle (on my bill) when and wherever I want. But once we came to pick up the truck because we couldn't afford their prices, someone at Newman's Automotive made the decision to not put the truck back together again. That's callously disrespects my 16-year-old son who was there alone. And they told the AAA tow person (and not my son) that since we didn't use them to complete the work then they weren't going to put the truck back together. Such a glib, entitled, and falsely "untouchable" attitude and narrative. Well...please look at my pictures. I want everyone to see their handiwork and professionalism. Baby B*atches. read more

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Went here for a U bolt replacement, tried to quote me for $5,000 of junk service. [[HIGHLIGHT]]Talked to the owner and he cussed me out and acted just like a donkey.[[ENDHIGHLIGHT]] DO NOT TRUST THIS PLACE! read more

I tried to inquire about the methodology for a certain repair on my Porsche here. [[HIGHLIGHT]]The response was short and mildly ill tempered as if I hurt their feelings by questioning their expertise.[[ENDHIGHLIGHT]] I can tell you from experience, this is a major red flag typical of inexperienced service advisors. read more

I took my car to this shop in August 2025. They said I needed a part of my transmission replaced. They worked with my warranty but I still had around $1400 out of pocket. Less than 3 months later, I had to take in for the same thing. Exact same thing. They returned it the same day and said it was fixed. No charge. Less than 30 miles later, it was doing the same thing again and unfortunately by this time, they were closed for the weekend. I took it back on Monday. They took two business days to say that I needed a whole new transmission for $11000. Now my warranty will only do very little because there is a cap that was wasted on the first repair. Their excuse is they can only fix what the computer tells them despite advertising that they are transmission certified shop. I would have replaced it the first time rather than going through this and I was relying on their expertise. So less than 3 months after the first fix, my car is useless and the repair is more than it is worth. I strongly feel had it been done right the first and second time that I would not be in this position. I regret going to this shop. [[HIGHLIGHT]]They are very polite but do not let that fool you.[[ENDHIGHLIGHT]] You might spend thousands to just be back in their shop shortly after for a way more expensive repair. I decided to take my car home without one more cent at this place. Do not go here! read more

I come here for all my car needs and have never had a problem with the service or hospitality. They perform my oil changes, inspections, tire rotations, and AC repairs without any issues. Pricing is fair and service is quick, even when I accidentally walked in without an appointment. The waiting area has drinks, seats, wifi, and clean bathrooms, so I don't mind waiting the hour it takes for car services. But they also have a complimentary shuttle service if you need to be dropped off elsewhere while you wait. I love this place and don't plan on going anywhere else. read more

Told twice by desk tech Brian I would NOT to chanrged for the diagnosis, then I WAS embarrassed with the CHARGE I had not expected when I was leaving to pay $ the equivalent of 5 hours of my WAGES for it, and I had already been there 2+ hours, I AM UNCOMFORTABLE with such "confrontations" when I told him he SAID twice they were NOT going to charge for it, he hemmed and hawed a bit, and pushed the paper at me... and then, WHAT???! they never DID email the diagnosis and recommended repairs. So, double insult! I am not BIG on doing Yelp reviews, but this was ridicuolous and I want other ladies to know about it. I DID email twice to the owner and ask to have this rectified/fixed but it has been days and no reply. I would have been reasonable if an apology and refund/other had been offered in a timely fashion, but LADIES YOUR TIME AND MINE IS VALUABLE so if David Newman doesn't want to make it right, but why waste more time? I would nOT recommend NEWMANS AUTO in Austin, nor would I recommend Lugnuts or Lopez. I won't apologize for I expecting respect and truth. Ladies, save your hard-earned cash AND time! read more

[[HIGHLIGHT]]Great customer service at the front desk[[ENDHIGHLIGHT]], but horrible pricing. After I was told I needed a service and given a quote, I called around and seemed that many places were 200-300 dollar difference below what Newman's quoted me. They even told me they were giving me a discounted rate since they were already working on my car. The prices compared to others seems like the normal going rate, so they lied. This is not a honest business. read more

Check their math, and get multiple quotes. Newmans has done right by me, my family and friends cars over last 4 years. Thought we had an honest shop to go to that wouldn't screw us on pricing. Until recently. Recently tried to charge me double what the dealership would charge, I went to newmans because they were honest and cheaper than dealership. When asked about the pricing I was offered $500 off instantly, which still left them 50% over dealership part replacement. When asked for breakdown of parts and labor I got quoted less than half of original quote. They overshot on trying to get some extra money out of me and lost ~10+ regulars in the process. read more

[[HIGHLIGHT]]One of the worst repair shops I've ever visited.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Don't go here, he will screw you over any way possible.[[ENDHIGHLIGHT]] Went and told him some u joints needed to be replaced and got a 4,000 dollar price to fix it. Doesn't know the difference in a basic transmission fluid exchange and a flush. [[HIGHLIGHT]]Avoid at all cost![[ENDHIGHLIGHT]] read more

We moved our vehicle from Newman's to the dealership after three weeks, no end in sight, same warning lights and ~$2.5k. The dealership quickly diagnosed and fixed the issue. Bottom line: Newman's charged a lot to treat the symptoms, not the issue. Newman's: 1. Charges for diagnostics then charges for experiments. 2. Has a high labor rate compared to other repair shops. 3. Doesn't specialize in a particular make of vehicle. 4. Doesn't specialize in electrical issues. 5. Doesn't give status updates or return phone calls. 6. Has little capacity and many vehicles. 7. Said it was understaffed. 8. Said to take the vehicle on weekends but didn't mention the risk of fire. read more

Great customer service. Attentive, respectful, and funny. Thanks Kyle We're moving across country and shortly after rolling into Austin, we noticed our engine was sputtering. Filled with dread,, we started calling mechanics. None could see us that day. Until we called Newman's, where Kyle worked us into the shop's busy schedule. In and out that afternoon, now we can return to the road reassured. Highly recommend. read more

I went to Newman's for an oil change recently after receiving a coupon in the mail and had a decent experience. I called ahead and was told I could do a walk in, but there would be a couple of hours wait, or I could make an appointment. I made the appointment for the following day that morning around 9:30 and came in for the oil change and around 10:00 I was told that they were starting with my car. Included with all services they do a full diagnostic of the car, so around 10:45 everything was finished and I received a text with the list of different services my car needed in addition to the oil change. The prices for each service were not included in this link, nor was the total, but when I talked to an associate I was able to see the different prices and total. I ended up declining the additional services as the costs seemed a little too high, but ultimately I did have a decent experience. Everyone was extremely kind and the cost for the oil change was on par with what I've gotten at other places, so for the service I had done it was good! read more

Dropped my car off for some repairs and all was completed to my satisfaction. Had my u-bolt replaced as well as a brake job, and ended up spending around 2k at this place. When I dropped my car off at the shop my door handle and lock were functioning on the driver-side door. Upon picking up my car and driving home, I noticed the shop had broken my door handle and I could not get out of the car from the inside. I took the car back to them the next day and they refused to fix it for free. They quoted me for a 100-dollar repair which I agreed to. The next day they called me and upped the quote to almost 400 saying the actuator was broken. Ironic that all their advertising talks about their honesty and making car repairs stress-free.... the opposite experience here. The shop should have fixed the lock and broken handle FOR FREE. read more

Went in for a diagnosis of engine vibration expecting expert service. Not what happened. They asked me to come in at 7am to drop off the van but didn't start seriously trying to diagnose it until around 2pm. When they did, they were unable to diagnose the vibration and instead told me that I had a radiator leak, of which I informed them when I dropped off the vehicle. The whole wasted day cost me $200. Absolute rip off. And that radiator leak was such a simple fix (which they couldn't even identify) that I just replaced an obviously bad hose clamp and it stopped leaking. The mechanics don't seem to be interested in providing value to customers. Hopefully they can get their act together in the future! read more

The owner is a Rip off and a liar . I will never set foot on this property again . I was treated like a second class citizen . He has fits of rage and won't respond to emails or text messages over money I was to be refunded !!!! read more

Mr. Newman commited insurance fraud by giving my warranty company, false information to make a profit off me. He then left me with a used transmission in my vehicle and absolutely no warranty whatsoever. You are not a customer that he cares about like he claims you're just a dollar sign read more

If you take your car in to be fixed, they will definitely CHARGE you, but they won't necessarily FIX the problem. And when you keep bringing your car in for the same, recurring problem, they'll happily continue charging you money (no refunds for previous work) but that doesn't mean the problem will be fixed. What other business model exists where you 1) take a customer's money for a service and 2) the "service" you provided did not fix the problem but 3) the business gets to keep the money? What a joke. UPDATE: Before picking up my car for the last time, I asked Mr. Newman over the phone to consider either a) doing an inspection for free for the next car I purchase since he never fixed my previous car but charged me hundreds of dollars nonetheless or b) refund the money I paid to have my car fixed, since it was NEVER FIXED. He refused and took exception to the fact that I said that he was fleecing his customers (again- what other businesses take your money and dont refund it when they DO NOT provide the service requested??) and started yelling at ME. Thats right. The OWNER of this shop - who took hundreds of dollars from me without ever fixing my car or reimbursing me for the towing, the rental cars, the lost time and wages from being stuck on the side of the road with a broken down car - yelled at ME, the CUSTOMER, for being so bold as to suggest that he refund me some of my money. I was in no mood to be yelled at under such circumstances so I promptly hung up the phone. That afternoon, when I went to pick up my car, Mr. Newman scolded me for hanging up on him and not letting him finish yelling at me, telling me that I was rude. Well, Mr. Newman, if you're reading this, I have an offer for you: I'll apologize for hanging up on you when you refund me the hundreds of dollars you took from me without ever fixing my car problems. Deal? If that doesn't work, you can kiss my ass! read more

I took my car for an oil change and in with the complaint that my front tires felt wobbly and perhaps I needed a tire rotation and balance. After doing their vehicle inspection they did the tire rotation and balance and oil change, after I paid and left they told me I needed 4 new tires, a wheel alignment and coolant flush, a fuel injection flush, brake fluid flush and engine and cabin filter replacement totaling thousands of dollars on top of what I paid for the tire rotation balance and oil change. Here's the thing 2 of my tires were less than a year old, and only two desperately needed replacing as the were separating, which I should have been told before they rotated and balanced these dangerous tires and put them back on the car. I knew something was sketchy about Newmans when I drove away in my car and the wobble was still there. I went to another shop and they alerted me to the condition of my front tires and confirmed that my rear tires were in-fact essentially new. Not only did Newmans try and sell me 2 tires i didn't need and purpose to charge me twice for the same service as they would have had to balance either the 2 or 4 new tires had I purchased them, but I cannot trust any of their other recommendations given their blatant misrepresentation of my tire situation. Shameful and shoddy read more

My car needed an O2 SENSOR - I'd paid 125 for a diognostic from someone else. They charged me 132 knowing I told them it was an O2 sensor and 138 for the part. OK MY BILL WAS 859 - to put in 1 O2 SENSOR. ARE YOU KIDDING ME - thanks for being the neighborhood extortion artist. You then lost my key - (oh I'm in a lawsuit with the state AG and County DA and city of austin involved - so did they in 34 years of working with mechanics never NEVER had that happen.) never paying 3x as much for half the service again. I can tell you that. How dare they lose my keys and not tell me immediately horrible judgement. read more

Easy, great and quick service on my Range Rover. Thank you Newman's I'll be back for all my future car needs

Over promise and under deliver. Audi s5 - check engine light - took 3 days to run diagnostics. Picked up car on 9/13/2021. Also, I have a dash cam and its on tape "dickhead". Feel free to rectify this before it escalates any further. read more

Best place ever, never take my vehicle anywhere else. Drop off my truck on Monday got it back by Friday

This was just a weird experience. I purchased a car nearby and this was where I was directed to have my service done, per the oil change program that came with my car. They did explain over and over that it's a coupon and because my car is a BMW I would still owe a good chunk (but not what that would be until after the service, even with my vehicle information. This kind of thing annoys me to no end.) But...Ok, got it. They were accommodating when I had to reschedule my appointment but didn't seem to have me in the system for my appointment when I went back. I dropped the car off by blocking another car in because there's nowhere to park. We took off and ran our errands and went back for it later. I paid my bill and received the list of recommended work. I asked if it was recommended by looking at it or by the mileage and he told me the recommendations were based on mileage alone, and not anything that anyone noticed. Ok. Everything was ok up until this point and I asked if it was possible to transfer my boyfriend's service program to them as well, and that he worked at the dealership nearby where I had purchased the car (and therefore the service). The owner said, "Employees aren't supposed to use those!!" referring to the service program. BOTH my boyfriend and I purchased our vehicles from that dealer and he basically accused us of abusing the program, when we both had cars that came with them. And my boyfriend referred people over there at work! They then cancelled their contract with the service program the next day! There hasn't been any issue with the actual work but even with that program, I'd have found somewhere else to go so it doesn't matter that they cancelled their partnership. I come from an auto body background and that's just NOT how you treat your customers, especially the ones referring you in the auto industry. read more

Couldn't ask for better customer service! i called up bery stressed on a Friday night two hours before closing needing my car fixed that day. David and frank did everything they could to make sure my car was fixed. they went above and beyond! I couldn't recommend them enough read more

On a road trip and was headed through Austin when I noticed some wires hanging from my rear undercarriage, stopped by, worried and stressed out, super nice man checked it out and retied the wires up for me! Peace of mind for the rest of my trip! read more

This place is very, very overpriced. If you're a new customer here like I was, they will screw you over on the price. They tried to charge me $310 for a transmission fluid flush and $150 for an alignment. I went to a different highly regarded shop and got the transmission flush for $150 and the alignment for $90. I'll never return to Newman's, unfortunately read more

These people are probably the worst auto shop mechanics I've ever dealt with. They had my car for over 3 months giving it back periodically. Me having to show them parts that were now clearly not attached and just sitting loose in the engine compartments, as well as piece rubbing electronics together, and not to mention a new coolant leak. I would highly recommend not going to Newmans Automotive. All that being said even the front manager named Mike gave me to most unpersonable experience as well as trying to fight me for me showing my frustration towards the inadequate work and lack of compensation. These people screwed me over for $10,000 and when I mentioned a lawyer it seems he was already talking with his in order to keep himself not liable, in stead of taking any accountability. read more

I'm very disappointed to have to write a review here. I am commenting to echo the sentiments of the reviews left recently below mine and express my frustration and warnings to those considering going to Newman's for automotive repairs. I recently took my car to Newman's in hopes of supporting local and being treated as a valued customer. My boyfriend (who can corroborate this story) and I walked in when the engine light went off. They told us it would be $178 to run the diagnostic (much pricier than others in the area) and that that money would go towards any work that needed to be done depending on the results. Results came and along with several other extra jobs that "needed" to be done to my car alongside what was actually wrong. Trusting that Newman's would take care of me, I approved and accepted all of the jobs they put on my bill. The bill was a hefty one and upon reviewing the details, I noticed that the diagnostic wasn't credited anywhere. I called to ask about it and to go over the details and I was abruptly told that they never told me the diagnostic would go to the work (even though we both know they told us it would) and was not offered any service or support. Feeling very taken advantage of and believe part of it is due to the fact that I am a young female with little knowledge of the industry. I wish I would've shopped around as I'm certain I would've gotten a better deal elsewhere and I'm sad about it. read more

I received a coupon by mail for an oil change at Newman's, so I decided to use them for not only an oil change but tire rotation and alignment that I thought was off. Their customer service and communication was excellent, and I felt the price was super reasonable (I saved $30 on my oil change with the coupon as well). They checked to make sure my alignment was actually off before performing the service so as not to add on additional costs when they weren't needed. Everyone on the staff was super friendly and they got the work done quickly. I would definitely return for additional needs in the future, and like that this is a family owned small business- the owner himself was answering the phones and providing great service! read more

My boyfriend took his '05 Chevy Silverado here for a check engine light, so he could pass inspection. They quoted $130 for a diagnosis. Ended up needing to replace an e-vap canister. The part was $70. Total ended up being $200, so they covered the diagnosis with the labor. They also adjusted his brakes and his alignment is better. Big Wooey! They had us out the same day, as we called that morning to see if they could help. Fantastic investment! We recommend this place and will go back for future mechanic issues. read more

Will always bring my Mercedes here. Thank you Dave for fitting me in last minute, being kind and informative.