Lily is the absolute best. Tired mom over here and I leave my appointment feeling so taken care of…read more I cannot begin to say enough positive things about my experience, She is fun, knowledgeable, charismatic on top of being an absolute magician with fillers and all things face related. I find myself wanting to extend my appointment just to spend more time chatting in the treatment room. I have been to so many different places and I am convinced that Lily is the best - I won't go to anyone else!

I had microneedling with Eleonora, and I loved my experience. She really listened to my concerns…read moreand understood what I wanted. I love my results and will definitely continue working with Eleonora to improve my skin quality. I highly recommend her!

This review is just for hair laser removal…read more I went to a hair laser clinic earlier (3+ years ago) and the results were SO bad. It was a complete waste compared to Caddell's. Although expensive, you will not be disappointed in their results. Saw results since day 1 of treatment. Hurts the wallet a lot, but I'm so impressed with the treatment I'm doing my lower legs here as well.

Kathryn is The 1 . She's a great communicator, and truly does work with you. There's a lot of…read moreproviders around town that don't keep up with aesthetician education, and leave you throwing money to a problem that never gets resolved. The difference with Caddell is night and day . They'll even stack your laser and electrolysis appointments back to back so you can get both done in the same visit. I drive from Puyallup so this was a game changer for me.

If you're not early and waiting, you're late…read more I love the services here but the booking is an absolute cattle call lined up every 15 min. I waited weeks for this appointment and received this message as I was walking in from the parking lot 3 min late. I have previously waited 20 min when they were delayed and had no issue w it. Another time I was 7 min late (traffic) but paid for my session anyway. I do understand that a business needs to keep customer bookings on time but the experience of being cancelled 3 min in was beyond extreme, that could be the difference between 2 people's watch's. You need to set expectations of how early you want clients to show up and wait so that they will not be considered late and cancelled.

Brooke did my botox and filler. I had gotten botox several times before, but had been putting off…read moregetting filler done for my nasolabial folds/cheek area because I was worried about the outcome. I loved how it turned out! Brooke listened to my concerns for what I wanted and didn't want for botox and filler and explained thoroughly what she was choosing to do and why. I don't particularly care if I have to wait for a while at an appointment, but I was taken back within 5 minutes of arrival.

I previously left a poor review last year because nearly every visit resulted in waiting at least…read more15 minutes past my scheduled appointment time. The manager replied at the time, acknowledging the issue and saying they were "fine-tuning appointment durations" and making adjustments. Wanting to give them the benefit of the doubt, I decided to try again this year. To be clear, the front desk staff and nurses have always been friendly and professional--no complaints there. During this most recent visit, they explained their internet was down, so I tried to be understanding. My appointment was at 11:50, but I wasn't called back until about 20 minutes later. After a brief conversation with the nurse, I changed into my gown and then waited another 15 minutes before the doctor (Andrea Jones) came in. She didn't apologize for the delay--just said, "Hi, thanks for your patience, welcome back." After waiting roughly 40 minutes past my appointment time, I expected a bit more acknowledgment, but I let it go. This was an annual skin exam. Dr. Jones asked about a mole on my cheek that had been bothering me last year, so I explained that I had it removed by another dermatologist a few months after my last appointment with her. I told her the area didn't completely smooth out after being shaved off, but that I wasn't eager to go through another cutting-and-healing process unless there was a less invasive option, like laser. She confirmed there wasn't, and said punching it out might be the best option. Somewhere in the conversation, things seemed to get lost in translation. I said I was tired of dealing with it, and she took that as me agreeing to another procedure. She then told me it would cost $750 since it was cosmetic. I was confused because I never said I wanted a procedure done. After we cleared that up, she responded: "Oh, then why are we even talking about this? We're just wasting our time talking about something you're not interested in treating." Like, I'm sorry--I'M wasting YOUR time?? Talk about RUDE. She had asked about my cheek, and I was simply answering her question. I never said I wasn't interested in improving it--only that I didn't want another surgical cut. That is not an appropriate way to speak to a patient. We continued with the skin exam. She mentioned my scalp looked irritated, so I explained the recent issues I'd had (acne flare-ups, scalp psoriasis, etc.). She listened, but showed no empathy for the stress or frustration I'd been dealing with. Her only response was, "Well, we can do a patch test," which felt more like another upsell than genuine care. Overall, she showed zero concern, and it felt like she was eager to end the appointment once she realized I wasn't planning to spend extra money on treatments or tests. Basically a 50 minute appointment for 5 minutes of the actual "Doctor's time". I gave this place a second chance after my poor experience last year, hoping things would improve. Unfortunately, today's visit confirmed the opposite. I will absolutely not be returning. Not now, not ever.

There are many reasons why I have been Dr.Chiu's patient for many years. One of them is her…read moreconsistent effort to keep up with the industry's offerings, laser technology, various fillers and other products. My skin is obviously changing and it requires an extra touch with each passing decade. Diane Chiu always delivers the best personalized care for every age group, every skin type and every individual client of hers.

Very professional, answered all of my questions and made my first laser experience as comfortable…read moreas possible. Shelly is fantastic!

Started seeing Shelly 2 years ago for laser hair removal & have had a great experience! She…read moreprovides reasonably priced packages that take place in a clean & welcoming environment with a friendly & knowledgeable practitioner who makes the experience as comfortable as possible (stress balls to squeeze, icing the areas between zaps). She is also great with responding promptly & about checking in to adjusting the frequency of appointments depending on where things are at with your hair growth as opposed to pushing a set schedule that may be less effective & lead to needing more sessions. I just finished the last of my sessions this week & am super happy with the results. As an esthetician myself (though not certified in laser, otherwise, I'd do my own!), I really appreciate all the little ways she makes the experience more comfortable & if I weren't leaving the area I would definitely continue to come to Skinnovate for my lasering needs!

Serenity Rejuvenation has been my go to for laser hair removal and skin treatment for years, and…read morejust recently for exceptional spa facials. Three generations of family members receive wonderful treatments from Doctor O'Connell and the laser/esthetician, Yao-Yao. They are very professional and customer focused. They provide the best solution to address your concern. Communication, scheduling and appointment reminders with Mona is flawless. She is always willing and able to meet your scheduling needs. Highly recommend Serenity Rejuvenation!

I had my first Pico laser session with Dr. O'Connell five months ago, and it was so effective I…read morecould have stopped there. I still came back for three more sessions because I loved the results and plan to keep up with routine maintenance, especially since I deal with frequent hormonal breakouts and acne marks. (They offer a discounted package of three, along with pre and post-pico facial options.) After each session, healing took about 5-6 days with steady improvement. My skin texture and fine lines have significantly improved, pigmentation has completely faded, and I've even noticed fewer hormonal breakouts, which was such a nice bonus. Finding a doctor who truly listens, is meticulous, and understands both the skin and the machine is rare. It also gave me peace of mind knowing the clinic uses authentic PicoSure Pro equipment, as not all places do. Truly a worthwhile investment with a doctor I trust!

The various treatment packages are amazing. Lena and Ana are equally amazing and super caring…read more They've helped me with both beauty and health wellness. I love the facials.

Been going for months--everyone is very nice and helpful! No pushiness or judgement. I struggle…read morewith acne & they've helped so much.

I met with 3 very nice professionals today. I did the cool…read moresculpting. Nurse Nahjae explained the procedure beforehand and made me feel very comfortable. Blake (at the front desk) is always cheerful and helps with appointments and other jobs. Lina does appointments etc., is pleasant to work with, and brought me coffee.

BEWARE OF LASERAWAY…read more Sadly, just like the reviews said: I booked a $1600 package, scheduled a session, and they cancelled my appointment less than 48 hours ahead of time. I even asked my point of contact about this exact issue and she assured me this wouldn't happen, but it did! As a busy mom with a young toddler, this is extremely disappointing given that I needed to arrange childcare for my appointment. I requested a refund on my package and wasn't even able to speak to a manager about the situation; they said they'd send an email to someone but there was no guarantee. So disappointing! Update: They still have not replied to me at all for weeks, or since they left a response on this review. Basically they took my money and vanished.

As always, this is my go to place for facials. It's my top favorite out of all the places I go and…read morehave been from California to Paris. Challis S thank you. She and the front desk team are fantastic. I love getting a facial and appeal plus chest peel. She knows just how to read your skin and how strong to make it. I've been coming to her for years. I feel a little ambivalent about letting the secret out because she's already so booked. That said, I imagine all of the practitioners are great It's a very pleasing environment. I highly highly recommend. And a very clear, big thank you to the south at the front desk who are fantastic. I'm reaching out to me when there's a cancellation.

From the moment I stepped into Skin Spirit-Redmond, the staff were incredibly warm and & made me…read morefeel comfortable & welcomed. The spa is very clean and designed to make you feel cozy. Dr. Sukh Johal is truly the BEST in her field and is genuine and you feel comfortable asking any questions you may have. She is amazing at listening to my needs and wants with what I would like to achieve. She explained the procedures step by step & was very professional. She is very experienced and talented and know it all when it comes to making you look and feel your best!! I would rate my experience 100/10. Thank you for everything!! Julie Florentin.

I have been going to Ellis Esthetics for laser hair removal and my experience has been absolutely…read morewonderful. The procedure is painless in comparison to what I have had at other places. And really effective. Plus Elise is absolutely wonderful esthetician. She makes you comfortable and gives you honest recommendations for skin treatments and facials and doesn't push any unnecessary treatments .

I have had such a great experience with Ellis esthetic! Diana is knowledgeable and has made the…read moreservice they provide is top notch! Highly recommend!