We had not had any major issues until the last 2 times we went. The female PA who we were unlucky enough to have both times is so negligent and so bad it's hard to comprehend why you would have someone like that working here, let alone in heathCARE at all. First, I was given antibiotics when they only made me more sick because she didn't bother to take the time needed to understand what was going on. Secondly and worst of all, our young child cracked her chin open and needed stitches and in an attempt to get her the quickest care possible because we were worried, we came here. For anyone taking the time to read this always take your children to the E.R. they apparently handle stitches much differently there. The pathetic excuse for a front desk person tried to immediately get us to leave and go to a pediatric urgent care that didn't even open for another almost 3 hours. Trust me they weren't our first choice either. Then as we are walking back they say that her dad can't come back "to limit exposure to them" what a joke. Then we started doing the stitches and our child was obviously not number and the PA just kept going and didn't say anything after I requested she stop because it didn't seem like she was numbed all the way. The most TRAUMATIZING situation for me and my child. Fast forward to when we go to our follow up appointment and our doctor informs us only one of the stitches was holding anything, it was really poorly done so will not heal exactly as it should, and there should have been twice as many stitches. On top of all of this the PA was so put out to be trying to even do the stitches in the first place. If you can't hire competent professionals to provide CARE then you should close up shop. This experience was totally unacceptable and if they couldn't do what was necessary to help our child then they should have said they don't do stitches on children or said they couldn't help instead of providing BAD services (you can't even call it care) and instead say we needed to go to another location to be seen. I had no idea this was such a complicated idea for these people but if I can save one person the trauma my child and I went through then this review is worth the time. I wouldn't suggest this place for even the most minor of issues. read more

They were super cheap when it came to everything. Seemed like they were trying to pinch pennies at every corner.

Great little spot if you need non-life threatening medical attention. You can even call ahead for an "appointment" for those who are not fans of being in an Emergency Room for several hours. They have VERY reasonably priced plans for people with NO insurance.So grateful for Aaron Seaman, NP- when it can't wait for the pediatrician, my children are happy to go ( don't worry this place is for grown folks too) he is very patient, great bedside manor, and has practical advice. Always in and out in less time than I expect, just what the Dr. ordered for a busy mom like me :) read more

I spend allot of time here unfortunately for me but they always make my time there a bit easier. Thumbs up to everyone there especially Aaron. Thank you all of you read more

Go somewhere else! Only giving one star so I can write this review. Staff very rude and condescending. Took my daughter there and she was diagnosed with a viral infection. She wasn't even checked out properly. When I tried to describe my daughter symptoms to the doctor she cut me off abruptly and just insisted that she had a viral infection, and nothing could be done. I took her to her pediatrician a few days later ( as she was still having fevers and not getting any better ) only to find out she had a sinus infection as well as 2 ear infections. Fast forward a month later I became sick myself and went in instead of going to my primary care physician. Time it passed and I had forgotten about my dissatisfaction with my last visit. I was quickly reminded when Ellen the same person who had misdiagnosed my daughter informed me yet again it was only a viral infection and there was nothing could that could be done. That I was just to let it pass when I tried to question this she started talking down to me. Telling me she knew it wasn't what I wanted to hear but that's what's what and nothing could be done. Knowing better I went to my PC and guess what sinus infection. I will never be returning to this location and I suggest everyone avoid at all costs unless you feel like wasting your time and money. I also went through previous reviews and someone else also noticed they only seem to be able to diagnose "viral" infections. read more

Melanie was a great help always makes me comfortable!! Always fast and super nice! They have the tv on in the break room and it's relaxing and quiet unless there's babies around lol thank u!! read more

I'm not sure I've ever had such a pleasant experience at an urgent care! Me and my son were both seen (with my 3 year old in tow) and they were able to get us in quickly, the staff was all SO FRIENDLY and fun with my kids, and the doctor was thorough, helpful and was able to treat us both. Would definitely recommend this location and will be returning anytime we might need an urgent care. read more

Avoid this place ! They have one person drawing blood, doing an EKG and Xrays. Was told "she had learned as she went" it was her last day. She did not know how to do the EKG or draw the blood (the blood draw did not get done they did not have enough supplies). Spent over 2 hrs with really no results. There is not a dr only a physicians asst and she seemed clueless as to what she was doing. This place should not even be open. read more

I walked into this very busy urgent care today. I was greeted with a smile and a warm welcome. I asked how long the wait would be, and the very pleasant receptionist told me it was a long wait. Even though I decided not to be seen here, she helped me by calling another facility and placed me in their wait list so I could be seen much quicker somewhere else. This facility gets 5 stars for exceptional customer service, something that is not normally seen in this industry. read more

I had to go here because of a severe allergy problem. Being new, and without a GP, I was in desperate need of new meds for my allergies. While I was there right when they opened, they were prompt, courteous, and the facilities were clean. I received an excellent exam as well. read more

I've been here twice now. Clean and professional office. I've been very pleased with the efficiency and friendliness of all of the staff. Would highly recommend them for urgent care needs. read more

This place is nice and I do like how clean it is but the staff here is very rude. They seem to just try and get you in and out rather than listening to what you need. I ended up going elsewhere after my first visit here. read more

Seriously, what's the point in filling out info online and making an appointment? You show up at your appointment time and have to fill out the same info and wait forever to be seen. So ridiculous. read more

For lucky, noon on Sat & no one there!! Checked in before, got my appt time, in in less than 3 min or less, vitals taken right away, in & out in 15 min!!!! Amazing read more

Great service. I went there after I was checked playing hockey. My shoulder and knee felt pretty banged up. I got there about 10 minutes before they closed thankfully and they took me back and gave me some xrays and some medication to help with the pain and swelling. Good thing nothing was broken. I love this place. read more

I was pleasantly surprised at this facility. For the past several years I have gone to an urgent care near my house. It has very poor reviews, and I've experienced long waits. This, amongst other things, led me to search for the highest rated urgent care near me. Boy, am I glad! I scheduled an appointment online. It was easy peasy. I was immediately greeted by Melanie and Evangie, at the front desk. They were very friendly. After filling out some medical paperwork, I was called back. I already had submitted my insurance card online which expedited things. I went back to the room and my vitals were quickly taken. Aaron Seaman came back to see me. I felt really crappy and had already gone to the other urgent care this week. Since my symptoms worsened, I had to get something, as I already missed enough work last week. Walking around with a face mask just isn't pretty! Aaron presented a nice vibe, diagnosed me, gave me a breathing treatment, as well as suggested I get a machine for home. I also suffer from a chronic cough and it seems I'm prone to bronchitis. I'm very frustrated with my regular doc and he seems to think the regular cough is psychogenic. He has never recommended I get a breathing treatment machine for home. Unfortunately , Aaron is not always there and he's not associated with another practice. This review deserved details. Yes, I would go back, as well as recommend to other people! I wonder how many of you will read this to the end! read more

Pretty terrible experience. Went in there with my girlfriend because she had injured her foot. We waited for an hour and a half with only two other people in the lobby. The PA couldn't determine what the problem is so she another guy x-ray her. He was very rough in positioning her for the x-rays. The PA then told us her toe was broken and suggested we just tape it up or go to an orthopedic surgeon. We were then given a cd with the x-rays on them, but when my girlfriend gave the cd to the ortho, the CD was blank! If you need urgent care, try somewhere else. read more

I have gone to nextcare urgent care a handful of times. I have never seen an actual doctor but practitioners... they have always been wonderful. my husband was very ill on a Sunday and I talked him into going. we had an appt and showed up a few minutes early. my husband had 102 fever and was vomiting violently. nurse came in for vitals and said she was going to get swab test to test for flu. a minute later Yen Luu, PA came in. she was short with us right off the bat and could tell she wasn't listening to us. she told my husband he was dehydrated and to go to ER. my husband said he didn't want to go because he was so nauseous and didn't want to get more sick in er. he said he wanted to go home and drink pedialyte and take something for nausea for the night and if not better by morning he would go to hospital. as we were leaving she said she would give him a script for antibiotics and anti nausea. I went to pharmacy and to my surprise there were no scripts. I called urgent care and was told because he didn't want to go to hospital she wouldn't give him any scripts.. she said there is nothing she could do for him. what I couldn't understand is why did she say it was ok to try pedialyte and why did she lie to our face then do nothing for him. I'm so angry that he was suffering the way he was and this person just didn't care.. she did nothing for him at all . I didn't even want to give 1 star. there has NEVER been an actual doctor there, their xray machine has been down almost every time I've been there. it was a big fat waste of time. I will NEVER step foot in there again. read more

Great experience! On vacation and feeling bad. Walked in and was seen right away. CRNP was very friendly and helpful. In and out in 30 minutes. Highly recommend! read more

Very very pleased with my visit. I was seen in less than 10 min, everyone that worked there was very pleasant and proffessional.

They will tell you your insurance company states you have not met your deductible, and will have you pay out of pocket... and if you do not you cannot be seen. Then they will bill your insurance carrier, and get paid, and not reimburse you, unless you happen to call your insurance carrier and note they have been paid and call for reimbursement. When you call for reimbursement, they will not apologize, and will treat you in a less than kind manner. I guess getting caught double-dipping ticked them off. read more

DO NOT, I REPEAT, DO NOT EVER GO TO THIS URGENT CARE. It is horrible. I would not trust anything they tell you. My mom who is 96 fell. They only exrayed her ribs. The following week she was still in a lot of pain so I took her back and asked for a hip exray. They said it was not broken, but had to wait for the official "read". No one ever contacted me. I had to call numerous times to get any info, and they didn't know anything. Her Primary Care also tried to get the report numerous times and it took over a week. They said her hip was not broken. Finally went to EVDI where they actually know what they are doing and they immediately sent her to the ER for a very obvious broken hip. You do not see a doctor here, only a very unprofessional PA. She had a casual lackadaisical attitude and poor grooming. When there, I asked if another co-pay was needed, they said no. This was months ago and now they say we owe $50 and they sent it to a collection agency without ever sending us a bill. If I could give zero stars I would. Do not trust your health to this place. read more

Stopped by here with some strep throat. They were very quick, and the lady up front was very nice and accommodating. The Doctor was very helpful and he offered me many different options for medicines and treatments. I've also had other family members come to this location and they all enjoyed their experience. read more

WE popped in as walk In's today. The receptionist was a man and he was very professional and very efficient, even though he was very busy with all the patients, he even had a smile to set us at ease, and when we left he wished us well. It's rare to see such courtesies. The nurse that led us in was a short woman, waited for me kindly as my family walked in before me. She treated our concerns with respect and had a great sense of humor but just as professional and she was thorough and non-assuming; great with kids ( I wish I caught her name). The Nurse Practioner: Aaron P. Seaman, had a very confident manner but he was also a great listener and explained his viewpoint not only as a Doctor but also as a patient which suddenly made him human, which was so surprisingly refreshing. He was thorough in explaining after his examination what medicines could help. He also saw my son and was gentle and kid friendly and what really surprised me was he didn't balk at my suggestion of needing shots for my toddler, which sometimes gets a judgmental silence but I knew he didn't judge me instead he knew and related to my situation and explanation. My kids just don't drink meds down very well and the struggle is a REAL one especially when all gummed up with congestion and they puke every texture or taste they don't like..I think shots are the worst, but the liquid steroid and antibiotic meds battle with my boys always ends bad. My girls were much better at taking oral meds. Anyways, I have never-ever had a desire to give an Urgent care doctor a great review before because usually the visit is a train wreck or just mediocre in the way I felt we were treated. I love the front desk and nurse staff here and this Nurse Practioner Aaron Seaman, is nothing less than exceptional. I wish him and all the staff here all the success!! read more

Did online check in. Was in a room quickly waiting for the doctor. Waited about 15 for a doctor. Had a script and out the door all under 30 minutes. read more

Staff was very nice. Thorough exam. Great follow-up instructions. Have been to three different NextCares and it's the only urgent care I will go to. read more