Once in a very great while, I run into such profoundly kind, generous, otherworldly shop keepers,…read morehumanity thrown in for good measure, a small town feel neighborly customer service, my trust in humanity restored. Exactly this is what happened yesterday. I went in to make several copies of my condo key, which you'd think would be simple enough, but I'd been forewarned that it was tricky because of the lock and the dated systems ... but not to be deterred, I forge ahead. I enter and am stunned to discover that it's a huge, seriously grand locksmith, not your small town mom n pop shop I was used to. They have every conceivable kind of lock and key system, including home system set-ups. Eric is the man to see here--super sweet and helpful, leaned into the job at hand: I handed him my key and explained my condo in SM, which he was familiar with. He made the copy in less than 30 seconds. No joke. I asked him whether they accept ApplePay, at which he declined to accept payment (based on that I wanted five other copies of the same key made). He suggested I go back to my condo to see whether it works (of which he was fairly confident), and to come back for the remainder of the copies. Shocked, pleasantly surprised, stunned, happy that he was trusting me. This is the level of superb customer service that makes me want to return and to refer my friends and family and others in my building. This. Is. The fire kinda service with a level of 100% trust I don't find very often. These guys are the real deal. I walk back to my condo and try the key--voila! It works. Armed with success and flush with my newfound victory, I go back to the locksmith, at which point Eric was busy but another gentleman helped me out (I wish I'd gotten his name), and made me more keys. And yes, they all worked as well :-) The price is eminently reasonable, no gouging here. They're located downtown next to the Century Theaters and street parking can be tough, especially at peak times, but lots of parking garages nearby.

This business is fantastic! Every time I've ever gone in, they've always been very professional,…read moreefficient, and they more than just answer my questions, they provide excellent customer service! With this in mind, I recently spoke with Eric about a Mercedes key fob issue I was having and he told me about the key fob batteries that he keeps in stock at the store, which are different from those I've been purchasing on Amazon. Not only did his battery this increase the range zone on my key fob, but a secondary fob that I was convinced was a dead key fob, I used the battery purchased from the store and this fob is now working again! I will recommend the store to everyone I know. 10 Stars!

Had to get keys duplicated in a rush - I tried another locksmith in San Mateo, only to find myself…read moreoutside a locked door, no one there, and phone call to the business responding no one's in proximity to show up (!) So I tried Keylo, and Kyle gave me an update when to meet him at his store (15 minutes). Great work, fast, and great value. When I need a locksmith in San Mateo, Kyle's definitely got my business.

Our old 3 point locking system brick and Kyle was able to help us out right away. He came by and…read moretook measurements ordered the part. His prices were fantastic 3/4 the price of another estimate we had received before hand. He came by today to install it and it works beautifully. I highly recommend Kyle and keylo. I will be using them from now on. They are honest, reliable and communicative.

Alex programmed a key for for a Mazda CX5. Came to my house when he said he would and got the job…read moredone for a fair price. Thanks Alex!

I had a car with a lost key. Was really complicated because of the smart key and chip needed. B&B…read morewas wonderful. They were on time and very professional. I would recommend them highly.

Avi is amazing. I've used his services twice and each time he's fast, responsive and troubleshoots…read moreproblems. He's super friendly and knows how to work with tenants. He's officially in my cell phone as my go to Locksmith. Thanks AVI! Kara

What can I say. Mr. Avi came out and did what he said he would…read more Had an urgent business need to open a safe, and was stuck with a problem. I called around and realized that opening a safe is not cheap. So I did some more searching and came across Sunshine Lock & Safe and spoke to Mr. Avi. He understood the our need and came out quickly and had the safe open in no time. He made it look easy but I could see from his working that he is good at what he does. Thank you Mr. Avi for your prompt service!

Frank is an absolute saint!! I had a hard time getting into my home because of a deadbolt issue and…read moreI found Frank on Yelp. I called that same evening and he picked up right away, I FaceTimed him and showed him the issue with my lock. He was very knowledgeable and said he would come first thing in the morning. The next morning, Frank came promptly ( brought an extra specialized lock just in case) and he took the time to assess what was wrong. Frank was very honest with me and said the underlying issue was not the lock but the leveling of my door. He could easily have replaced the lock and charged me for that as well as his time to come to the house. Instead, he DIDNT charge me and said he didn't do anything ( although he did adjust my lock a bit to help me utilize the lock temporarily). Although he didn't actually change my locks and I didn't fully use his service, I will promote his services to anyone and everyone I know both verbally and through social media because he deserves ALL the business because of his knowledge, hard work and HONESTY. Thank you, Frank!!!

Another amazing experience with Frank and his team. Was able to send someone out to me for an…read moreurgent same-day rekeying for 2 locks that was done in under an hour and for an affordable price. Frank made sure I was safe and even checked on my safety after as well. I honestly could not recommend him enough and will never use any other person/company. Thank you again Frank !

Eddy is the best! He has actually helped me before with a lockout!…read more Just had Eddy install a deadbolt about a foot or so above the existing one because my German Shepherd- Dobie (a smarty pants with separation anxiety) has escaped one too many times! He's an excellent communicator about arrival and the installation process. He also vacuumed up afterward with a shop vac. Highly recommend Nova Locksmith!

He gave me a quick estimate, and honest and accurate assessment of what I would need based on…read morepictures. I appreciate that he did not wast me time. Does not work weekends Just too expensive. Lke twice as much as i paid to anothe guy who did the work.

Great experience, highly recommended!…read more Serena, Jason, and Daniel helped me programmed my Mazda smart key fobs at very reasonable price. They are very professional, know what they're doing, and very easy to work with. The programming is tricky which needs two existing keys to program. Serena was able to problem solve and successfully programmed my key fob.

Jorge is absolutely amazing at what he does. I appreciate how helpful he was in getting our office…read moreissues all sorted out in a quick and timely manner. Keep up the great work!

To be honest, I initially was just trying them out. But wow,…read moreafter I hired them for my commercial space I asked them to change the locks at my house as well cuz THEY ARE THAT AWESOME. The person who talked to me on the phone was very informative and understanding which made the process Very smoothly. Idk about the readers like you, but I know 0% of how changing locks, rekeying works. It was my first time knowing "rekeying" exists. But she was patient and kind to help me through. The actual locksmith came on time and actually tried his very best to make the lock fit my needs. Our commercial space needs a special ADA compliant handle from the inside and he was able to alter my original door to fit. Too bad I'm not changing any lock anytime soon otherwise I would love to use them again!

Friendly and timely communication, prompt and highly competent; would definitely use again! Phil…read moreand team programmed my existing wireless key fob. They informed me of all the costs and options in a clear way and executed perfectly. Would definitely use again and highly recommend.