IF YOU ARE SEARCHING FOR A PROPERTY MANAGEMENT COMPANY FOR YOUR HOA, PLEASE READ... First, my background. I am a retired professional with over 40-years of experience in senior business management. Our community is 35-years old and my wife and I are original homeowners. It is a large community with $50K in monthly revenue, multistory structures and sizable grounds to maintain. I have served on many committees and as an HOA Board Member several times over the years. I am currently in my 3rd term as President. An effective property management company must be able to assist the HOA Board in strategic planning. Manage the HOA's finances, including delinquencies. Handle emergencies, coordinate diverse contractor operations and payments, and support the HOA in complying with its regulatory obligations. They must also be able to interact with homeowners on a variety of issues including any grievances, legitimate or otherwise, they may have with the HOA. We have had many property management companies over the years. Nexus is by far the best and most effective one we have ever had at executing the above tasks. The Nexus team is skilled and efficient. Ellie, our Nexus representative is exceptional at her often-difficult job. She is knowledgeable, responsive, innovative and eager to be of assistance. Ellie is a valuable asset to our HOA and the Nexus team! If you are an HOA representative looking for a property management company for your community, I strongly recommend you consider Nexus Smart Communities. read more

Words won't even begin to express the expertise displayed and kindness shown by the team at Nexus Smart communities; specifically from Rebekah, Jonathan and Ian. I'm a realtor and had the pleasure of working with Rebekah and her team on what turned out to be, the hardest transaction of my career thus far. The closing of this deal was of great importance because it involved first time homebuyers who happened to be my brother and sister-in-law...no pressure. When a significant obstacle course in the form of FHA and HOA (that almost killed the deal) popped up, Rebekah was there for the appropriate proverbial hand holding and problem solving...and then some. In an often dehumanizing digital world where one feels no more than a number on a page or a number in line on a digital call, being passed around like a hot potato, from option to option, Rebekah made sure myself and my client's were both seen and heard and the challenges, resolved. When you call, they pick up or call you back. When they make a promise, they keep it. Bottom line, Rebekah and her team care. 2020 was &*%$, but Rebekah and her team are pure magic. In joking, I mentioned to Rebekah to please set up training courses for other HOA management teams dubbed "How to Perfectly Manage HOAs by Rebekah, Jonathan and Ian at Nexus Smart Communities", however, in all seriousness, I mean it. Thank you for helping facilitate the dream of homeownership for my brother and sister-in-law. We will be forever grateful. read more

Nexus Smart Properties is truly a top-tier community management company! Their dedication to the communities they serve is unmatched, and it's evident in every aspect of their work. Led by the highly competent and visionary Jonathan de la Torre, the Nexus team brings incredible knowledge and expertise to the table, ensuring that homeowners and board members receive the highest level of service. Their proactive approach to management, deep understanding of industry best practices, and commitment to fostering thriving communities set them apart. Nexus Smart Properties doesn't just manage properties--they enhance residential experiences, creating well-maintained, financially sound, and harmonious living environments. Whether it's addressing resident concerns, maintaining top-notch amenities, or leveraging smart solutions for efficiency, they go above and beyond. If you're looking for a community management company that is professional, knowledgeable, and genuinely cares about the well-being of the communities they serve, Nexus Smart Properties is the gold standard. Highly recommended! read more

I've had the pleasure of working with Leah for several years in a professional capacity as legal counsel to some communities she manages. Throughout our collaboration she has consistently demonstrated exceptional professionalism, responsiveness, and a strong understanding of the complexities involved in HOA governance. Leah approaches every issue with a solutions-oriented mindset and a clear focus on what is best for the community. Her communication is timely, clear, and courteous, making it easy to coordinate on legal and operational matters. She also shows attention to detail and a deep respect for both legal compliance and homeowner concerns. It is rare to find a community manager who balances efficiency, diplomacy, and genuine care for the communities they serve as well as Leah does. I look forward to continuing to work together and would recommend Nexus Smart Communities and Leah to any board seeking a capable and committed community manager. read more

We've had the pleasure of working with Ellie Bargrizan and Nexus for many years, and it's been a fantastic partnership. Ellie is a true professional and an incredible advocate for the communities she serves. Her dedication, open communication, and commitment to excellence set her apart. As a vendor, it's a privilege to work with Ellie. She ensures the communication lines are always open and goes the extra mile to set us up for success. Her ability to balance the needs of her communities while supporting her vendors is truly commendable. The team at Nexus reflects the same level of professionalism and care, making them a standout in the property management world. We highly recommend Ellie and Nexus--they're simply awesome! read more

I would like to express my sincere appreciation for my experience with Ellie Bargrizan at NEXUS Smart Communities, both as a resident and as a Board Member of my community HOA. Ellie consistently demonstrates a high level of professionalism and is a pleasure to work with. The NEXUS System of cloud-based HOA communication has significantly enhanced our community management processes, making them more efficient and cost-effective. Ellie's expertise and efficiency have proven to be invaluable assets to our HOA team. Her guidance and counsel have greatly contributed to our success. Each interaction with Ellie has been seamless, and it is truly a pleasure to collaborate with her. I highly recommend her services. read more

Working with Jonathan De La Torre has been an absolute pleasure. His friendly demeanor and professional approach, knowledge, and ability to be an incredible problem solver make him a top-notch community manager. Jonathan De La Torre and his team at Nexus Smart Communities consistently go above and beyond to ensure that all community members feel welcomed and valued. Their attention to detail and dedication to providing excellent service is truly commendable. We have been impressed by their ability to handle any situation with grace and efficiency. We highly recommend Nexus Smart Communities to anyone looking for a community manager who is not only friendly and professional but also excels in their role. read more

Working with Nexus as a vendor over the past six months has been a smooth and positive experience. They're well-organized and have a strong, responsive team. Submitting work orders and proposals has been straightforward, and they reply promptly to my emails. They're open to questions and concerns, and they genuinely listen to my ideas about how to move projects forward. In just a few months, I've also built a great working relationship with Jackie. She communicates professionally while maintaining a friendly and supportive tone. She's always willing to help our team, and her collaborative spirit makes it feel like we're truly working together. Nexus has been a great HOA vendor to partner with. read more

NEXUS Smart Communities has made a significant positive impact on our HOA, and the progress over time has been truly noticeable. Communication has improved, issues are being addressed more efficiently, and there's a clear sense of direction that has helped restore confidence in the community's management. A big shoutout to Jonathan and Celeste for all their hard work and dedication in getting our HOA back on track. Their responsiveness, professionalism, and commitment have made a real difference, and their efforts are greatly appreciated. Overall, a great experience--thank you for the continued support and for helping move our community in the right direction! read more

I have lived in a community managed by Nexus Smart communities property management for several years.The property management prior to Nexus,did nothing for the community and surrounding areas.Repairs were made at handy man quality throughout the community.Since David,Jonathan,and the Nexus Team have started a managing the property,Things are getting done at a great magnitude,Repairs are being done by licensed qualified companies with quick response.Jonathan and David are well organized with several solutions and options to improve the community.The Cloud is Key to saving.Thank you Nexus Smart Communities for being the change our community needed. read more

Working with Ellie has been an absolute pleasure. As a Senior Community Engager at Nexus Smart Communities, her dedication and enthusiasm are truly remarkable. She brings a level of professionalism and warmth that makes every project seamless. Ellie is always clear, communicative, and proactive, making it easy for us as to stay on track and meet her expectations. She's excellent at addressing concerns and ensuring that everyone is on the same page, which creates a smooth and collaborative working environment. I truly value the partnership we've built together and look forward to continuing our successful projects with her. read more

It was great meeting Jonathan and his team a few weeks back. They are taking over the management of our HOA here in Orange County. They really have their act together. It was one of the best HOA meetings I have encountered. They had a list of questions to be answered that were thought provoking and never asked before by our previous HOA management company. They download all the files by the time we met for the first time so every time we had to discuss an issue they could immediately pull up the file and walk through the issue. It was like they had been with us for years, yet it was only weeks. I highly recommend them. read more

Having worked with many communities over the years, I can confidently say that Ellie B. brings an exceptional level of communication, leadership, and professionalism. Her ability to step into complex situations and provide structure, clarity, and direction is unmatched. Ellie has the kind of presence and responsiveness that can turn around even the most challenging circumstances, faster than the Titanic could turn to avoid disaster. She leads with purpose, delivers consistent results, and inspires confidence every step of the way. A truly outstanding professional! read more

Ellie is an absolute gem of a property manager! She handles our HOA with professionalism, efficiency, and a positive attitude that's truly refreshing. From day one, she's been incredibly responsive, proactive, and detail-oriented, ensuring the community runs like a well-oiled machine. Ellie goes above and beyond to make sure everyone feels valued and supported. Her communication is clear and timely, and you can tell she genuinely cares about the people she serves. Our community is better because of her dedication and expertise--she's simply the best! read more

I had the opportunity to work with Amy who is part of the agricultural HOA team. My experience with unbelievable, Amy was very knowledgeable and helpful with me in preparing my application for getting my home repainted. I wish we had more Amy's in the work force what a pleasure it was to have someone so on top of there game. It was truly a wonderful experience and she is truly a great asset to her team. Thank you so much Amy for everything. You made this process easy breeze what a pleasure it was for me. You Rock!!!!! Sincerely, Maureen read more

I've been really impressed with Nexus Communities in the short time they've been managing our property. The level of communication and responsiveness to issues has been outstanding. After dealing with a previous property management company that was a disaster and left a lot of things unresolved, it's been refreshing to see Nexus Communities step in and make real progress. They're doing a great job cleaning up the mess from the past and getting things back on track. Definitely a much-needed improvement! read more

We have the pleasure of working with Jonathan and his team at Nexus Smart Communities on several jobs already. As a vendor partner, we greatly appreciate their professionalism, responsiveness, and clear communication. Jonathan has built a forward-thinking company that embraces efficient systems while maintaining a personal approach to client and vendor relationships. We love and value the partnership we have built, and highly recommend Nexus Smart Communities. -- San Diego Roof Doctor read more

I have been working with Ellie and Nexus for a little under a year, and they have been helpful in every way. They are very responsive and knowledgeable at anything HOA. They help gather information to be relayed to tenants and homeowners, which is such an ease to understand and not struggle looking for information, especially legal. Ellie and her team stay on top of our requests. I look forward to having them as our management company for many years to come. read more

Nexus Smart Communities has been very easy to work with. They are responsive to requests and concerns. Any repairs needed are given immediate attention and thoroughly and professionally completed. The day to day tasks that occur in an HOA community have been well maintained and supported. The entire Nexus team has proven they are available, detail oriented, organized, and have great follow through. read more