Well, alrighty then, grab a bag of popcorn have a seat and relive this experience with me. Mind…read moreyou, you must be an average person (Huh, unfortunately this term may or not apply these days) and I will definitely, digress during this long write up (Emphasis on long). Ok, back to being an average person, anyway, you must have had setbacks due to several real-life financial situations, and you know your credit has been affected by this setback for a number of reasons. Real-life and transparency, my accounts were scammed and most of the funds weren't recovered. So, I Am a real person, and my experience may or may not help you. Ok, I took my vehicle 2018 Honda CRV with 108,000 miles to the have a courtesy diagnostic test because I felt a slight stiffness when making certain turns. My advisor Joseph "Joe" Gulino, took very good care of me which is where this amazing journey began. When I called his direct number, he was patient and went over results of the test line by line ensuring I understood. Ok, you say that's his job, well true enough, I'd rather he does his job than not! You may also know the myth about women being taken advantage of due to lack of knowledge. Well, we didn't have goggle or the support info back then! End result, my steering column was filing for divorce and wanted alimony. About $5,000 to be exact. And that didn't include the labor pains the mechanics were going to say they went through. We all know men can't handle Labor Pains, but anyway, can you believe this crap? I bought this vehicle in 2018 and took great care of it even paying it off. And now because I'm falling on hard times, just like a lover, the money is running out and now the car is trying to follow suit. Anyway, I told Joe my advisor about maybe a trade-in. The wheels began to turn. He introduced me to Tommy, the Exchange Mgr., who introduced me to the Bill Gilbert my Salesperson. Bill and I sat and talked. At no time was I nervous? No, why not? Because Bill wasn't trying to make a sell. He had a real-life person sitting in front of him, with no down payment, a car with about $8,000 or more of repairs, plus a title lien of $5300 (NOTE; I got the title loan in August 2025 for $5,000 and had been paying between $650- $700 a month since August and still owed $5300, May 2026). All going to Principle/interest. So, you do the math. All I had was my faith in GOD. Ok, now is where so of you may stop reading, so bye Felicia. So, as I was typing, all I had left was my faith. Did I ever think, "What's the worse they can say is no, I'm not qualified, it wouldn't be the first time in my life, because it's sometimes part of life." But, no, I actually I didn't even think about that because I was never made to feel like that. Bill was moving around like Mario Andretti every so often, checking on me. Tommy, the Exchange manager and I talked about Morning Devotionals, about life and faith. When Bill returned, Tommy came to shake my hand leaving for the night but telling Bill, if he was needed for questions just give him a call. As time passed, Bill and I continued to talk off and on. What really had an impact on me was when Bill said. "I understand how we can fall on hard times. We exchanged our pasts true life ups and downs. But his impact statement was, "I pray you won't, but if you ever fall into a financial situation like this, come talk to me first. Trust me, I've had financial experiences that I had to overcome. But I've been in this business, (I think he said 25 years and a Veteran), I've learned those places just give you a bandage with no padding to cover the wound so you're just applying an adhesive to a wound that will never heal. Before departing again, he asked if I needed another bottle of water or anything? About 20 minutes he came back and said, "ok, you've been approved, let's go do see the car and do a test drive". I mean it was very casually like there was never a question about the trade in. We went out had the test drive and returned to Bill's desk. About that time the finance Guru Ben, came out, asked a couple questions adding, don't worry you'll leave here tonight with that car or a loner until tomorrow. So "Whoomp! There it is or Shazam. I left in a vehicle in a Honda CRV 2023 with 35,000 miles, peace of mind having, bad credit, no money down, at least $15, 000 in repairs which included the steering column, and they paid the $5300 title loan. If that's normal, ok, but for me it was all GOD putting the right people in my life at the right time. I'm 75 with one foot in the grave and the other on a banana peel and not ready to play Russian Roulette. Also, this isn't my first Rodeo. Oh, Gauge, thanks for helping Bill out with the techno stuff and for the conversation and thanks to everyone who helped me. Honestly, this experience made up for every bad experience I'd had with this company. There has been a 100% turn around. So, Ask for Bill Gilbert as your salesperson.

Hands down the worst car buying experience I've ever had. I provided a bank check for my vehicle…read moreand the dealership refused to let me have the vehicle. When I asked for my check back, I was yelled at and Greg threw the check back at me. The manager Michael told me that employees are able to raise their voices at customers because "sometimes we do it to them". I was able to get the check back but I do not recommend ever going to this dealership. I found out after the fact that they apparently have done this frequently enough they have been reported to the better business bureau multiple times.

first, the service dept is top notch! i've been going there with my pacifica for 3-4 yrs now,…read moreabsolutely love the service dept there! my problem is with the new ownership changes: 1)ai "assistant" that answers your calls - DETEST IT! i want to talk to a real person about the service i need for my car, not work my way thru the "assistant" 2)now that is part of the jim ellis batch of dealerships, if you want to pay with a cc you are stuck with a 3% surcharge! this is ONLY since the change in ownership and honestly leaves a really bad taste in my mouth! if your margins are so slim that you are loosing $ by people paying with cc's then you need to look at your pricing, not tack on more $$ when someone chooses to pay with a cc.

I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

I purchased my dream Mustang here last year. The gentleman Kielen helped me a great deal. I…read morerecently got a call from Kielen asking if I was enjoying my Mustang after purchasing it a while back. I found this to be very kind and considerate just like he was when selling me the car. He could see how badly I wanted that Mustang, and he voiced that, without pushing me on buying it. He did a wonderful job of showing me how to work the Ford app, how to ask for assistance, and has kept in touch with me regarding my Mustang. This Ford dealership does a great job with its cars and its customers, I have had zero replacements needed on my car, and have had no issues. Make sure you shop with Kielen! He is a wonderful help and extremely kind. I am glad to be a part of the Krause Ford Family!

eh it was ok. Isiah was cool but all of the other guys there not so much. especially the bald…read morefinance guy, kind of a dick. gave me a horrible trade offer and seemed to not want to sell the car i was interested in even though they had multiple of them. lost my business bc of their attitude and horrible trade offer that was much lower than other dealers and large companies. ended up getting my car from another dealer and i will be looking to get another car soon for my wife and they will not be where i purchase from. buyer beware.

I told this General Manager I was going to buy a car. He kicked me out of his dealership because we…read morewouldn't let up on seeing where the rebate was on the paperwork, it never appeared in the deal. He got upset when my wife mentioned getting corporate to explain where the rebate was. Sometimes I wonder what was said when corporate got ahold of this one but that doesn't matter anymore, I bought a car, just like I said, only from another dealership where I was respected from beginning to end.

I recently purchased a 2022 ram 2500 longhorn from this dealership , best customer service…read moreexperience I have ever received from a dealership by far. i will recommend any friend or family to Mr. Austin in sales and Paul in finance , they both had great attitudes during the entire process, everything was smooth and went above and beyond. it was an A1 experience and I will be back !

What a GREAT experience we had with Southern Auto Brokers. They were so well informed. Gave us a…read moregreat deal and we were able to trade in our Mazada. Test drove the Toyota Highlander and LOVED it! They explained very thing in detail, and there was no pressure - like we experienced at other dealerships. Would definitely recommend!!

My wife and I have purchased 3 vehicles from SAB. We have…read morebeen very satisfied with the customer service and inventory. Check them out ! Family owned and operated !