I recently bought a 2016 Chevrolet Colorado, and it was a satisfying experience from start to…read morefinish. From Mike, who answered all my questions with patience, to Tyler, who stayed late several times to make me duplicate keys, I received efficient and professional service from all the staff. They even came out to my house to jumpstart a battery, which I had run down after having left a light on the night after purchase. Now that's customer service! I can recommend that not only locals, but that out-of-town folk take the time to check out Kalona Auto Used cars for the good selection, reasonable prices, and personal service. Cynthia C.

Great people to deal with. 20-year-old car had an exhaust leak fixed it at a very reasonable…read moreprice. Can't ask for more than that.

We had a really easy time exacting a used car purchase with a really quick turnaround.read more

One star is appropriate for this place since I did actually get to test drive a car. I made an appt…read morea day ahead to drive a Wrangler Unlimited. On the website you can enter a price as an offer. I entered the price of $19,000. This was a little low but I was hoping we could negotiate. A coworker recommended this place to me. I visited the dealership and was late due to the construction (they didn't tell me!). I was given a salesperson who did not know anything about a Jeep Wrangler Unlimited! What's the horsepower? "Um, don't know, I'll have to ask" Is there hill descent control? Is there hill start assist? What is the engine? What are the tires? "Um, I'll have to get back with you about that". The guy was nice and there was no pressure. But really, he couldn't answer any of my questions. I told him about my price offer and that I had done research and thought it was pretty reasonable since the car is not new but used and there are better offers in in the area. He asked me if there were any other cars I was interested in. I said a Subaru Forester. He said he would go look and see if they had any on their other lots. He disappeared for some time and then returned with the manager. The manager told me there was no way I could get a Jeep Wrangler Unlimited anywhere around here for $19k. He said he looked at all of McGrath's lots and there was just no way. He showed me some computer paper which had a price of $25k which he said was the price they bought the car. Are you kidding me! What a bunch of malarkey! He said he would go down $500 but no more. Well, I thanked him for his time and walked out the store. I never did get the info on the Subaru or any of my Wrangler questions answered. It's probably for the best since I doubt the salesperson I was with knew anything about a Subaru either. They should have just told me they couldn't meet my price instead of wasting my time. The whole time I was waiting for the salesperson to find out about the Subaru, they were in the researching if there were any Jeep Unlimiteds for $19k? Really?! Why didn't they just come out and tell me straight up they couldn't meet my price but they could help me find another car? Instead they made me look like I was a liar! I guess it's okay for the salesperson to lie but if a customer is lying, then the management will spend 30 minutes doing research to find out if the customer is lying. Iowa is not a good place to buy a Jeep since they are overpriced here due to their popularity. Chicago is the best place to go to find a fair price. It's not as popular since most urbanites want a fuel efficient car. This experience left me really bad impressions of McGraths and Jeep. Only go here if you want a car that is overpriced and you are not willing (too lazy) to go to Chicago for a fair price.

Really good mechanics may seem like geniuses to us mere mortals, but Raffy most definitely is an…read moreabsolute genius. That's reason enough to bring him your most troubling automotive puzzles. But if that's no enough for you, I can personally attest to this man truly being a genuinely caring individual who actually wants to help his customers. Raffy will solve your vehicle problems in a way that will make you feel very glad you met him, and really smart you chose his shop out of the dozen or so good ones in Iowa City. He's completely honest and open about your issues and what it will take to fix them, and the price he will charge you is verifiably fair. He works fast, his repairs are accurate, and if you're a DIY'er who normally does your own work, he will take the time to educate you and show you what you missed, and how to do it better the next time. And on top of all that, Raffy is seriously a nice man who will treat you with kindness and respect, while doing his very best to get you back on the road. I would highly recommend you make his shop your first and only choice for any and all automotive repairs, whether you live in Iowa City Iowa, Fort Worth Texas, or anywhere else in between. Thank you So Much Raffy!

Police intervention was required…read more I had an extremely upsetting experience at #1 Auto Repair while traveling from out of town with my 9-year-old son. I got a flat tire and went to the nearest repair shop, as I have run-flat tires. After agreeing to a price for four tires, I left the shop and spoke with family, who thought the price seemed very high. I later contacted two other area businesses, and they quoted $800 less for the same tires and a fully completed job. When I asked the owner, Raffy, if I had been accidentally charged for the wrong tires, he shouted, used profanity in front of my child, called me "you people," and threatened that he knew where I lived. My son was traumatized -- he had never seen anyone speak to me like that. He also refused to release my car unless I paid in cash, despite advertising credit cards, Venmo, and other payment options, so I had to call the police. I was initially refunded the full amount by my credit card company after questioning the fees. However, I ended up paying the shop directly because of a small claims dispute. In court, it was confirmed that the hazardous materials and shop supply fees he charged were not actually used or standard practice, and he had to refund those fees to me. Many other reviews report similar behavior overcharging, shouting, and blaming the customer.

I went into Rick's with relatively low expectations given that my experience with independent…read moredealers in the past has been less than great. The guys here were really relaxed, answered my questions and avoided anything that felt "used car salesman-y". Prices were the best I found in a wide radius and they were very willing to haggle a bit on price. The physical building wasn't much to look at, but in the end, I'm much more interested in a good deal than in paying for someone else's expensive overhead. The car came with a 30 day, 1000 mile warranty from the dealership as well - it was nice that they actually stick behind the cars they sell. In the end, the experience was good enough that I will be looking here again the next time I'm looking for a new (to me) vehicle.

My family has purchased several cars from Rick's and it's the finest place to go for used cars…read more They stand by what they sell and have a TON of loyal, repeat customers. There's a reason you don't see ads from Rick's. Customers who know, know.

Danny, Oscar and Ryan were absolutely amazing to deal with. I was debating buying a Ram Laramie and…read morethought I had my heart set on one. After a 15 minute phone call with Danny and Ryan I couldn't stop looking at Ford Lightnings. My local Ford dealers didn't give me the same level of comfort, they had me sit in offices for hours while they "talked to their managers". I went to Junge, a 3.5 hour drive away from my house because of how honest and upfront they were and when I need another car or truck I'll probably do it again! Oscar helped me get everything set up in the truck, showed me how to use chargers, set up my FordPass account, plan my drive home, everything. I can't say enough about this dealership and how great it was dealing with people who actually care. This is my first Ford and my first EV. It will not be my last thanks to the team at Junge!

I have gone to Junge for a long time and have referred others there. They measure thread depth but,…read morefor some reason didn't notice the outside and the inside of my front tires were wearing on my pickup. Had to schedule an appointment to get tires rotated. I also have a 23 Escape and the screen will freeze sometimes and I have no control of my defroster or anything else. The 3 times I had it in they said it had all of the updates. Took it in last week for an oil change and told them at the time I made the appointment it had happened again. When I paid, I asked if they found anything. Brain said he didn't know anything about it and once again said it had all the updates. Happened again and I call Brain to let me know and ask why the tires on the right side were 35PSI and the left 31. Didn't return my call so I stopped in. He wanted me to spend my time again bringing it back and I'm sure I would be told it has all the updates. Told him to call once they have an answer

*****I have purchased 4 cars from Star Motors over 17 years, and very happy with each-3 Volvos and…read morea BMW I've driven for 10 years! *****Gary chooses pre-owned cars better than anyone I've known in 50 years! *****He has kindly answered difficult 'layperson' questions on the phone, sharing my concern about being on the road 1000's of miles from home and hearing a new noise or feeling a new vibration! *****The peace of mind I have enjoyed, from knowing the vehicles I buy from Star Motors are QUALITY, has been worth 100 times what I've paid! *****Gary is FAIR, TRUTHFUL, and HONEST! How many car sales people can you say that about? He's been my hero multiple times! Sandra J McLaughlin, Attorney, rtd. Solon

From the owner: Our mission has been to provide top quality, honest service to our customers. We distinguish…read moreourselves from the big dealerships by offering quality vehicles at great prices, and a more personal feel for service.

Bought a car in August. Just found out we had a bad head gasket. Prior to purchasing the vehicle,…read morewe were told that they replaced a head gasket. NOPE! They also sold us a warranty through Superior Protection Plan for $2698. Car is broken down. Warranty company will not warranty anything. DO NOT BUY ANYTHING FROM THEM!!!

Think twice before you buy from this dealership. Bought an $11,000 truck there in December 2024…read more 2 days later had issues, turns out major problems with heads/headgaskets, injectors, etc covered up. Will cost $13,000 to repair, more than we paid for the truck. Buyer BEWARE

Lynn does a great job maintaining & repairing my vehicles at a reasonable cost. Have been going to…read morehim for over 10 years between my parents and myself, no issues, !!!

Crow sold me a lemon, and didn't stand by his word…read more I bought a Subaru From Lynn. When I purchased he said let him know if I had any problems. The air conditioner never worked, he told me to bring it in. So I did. He recharged the ac. But that didn't work. So then he finally figured it out after having the car for almost 2 weeks. But it was going to cost me $1,200. All this for a car that he claimed to have gone through 100%. I attached an example photo of my car and how he replaced only the easy components not everything that needed fixed like he stated the car was. Crow automotive is the reason mechanics and car dealerships have a bad name. And the reason why I do my own auto work. If you like getting ripped off shop at crow automotive.

They didn't charge me for anything but they lied to me and told me they checked on recalls on my…read morecar they said I dint have any... I called myself today and checked I have 6 recalls including my engine...why would they lie??? I don't know but I will never trust or recommend them... if they were too busy they should have just told me they were too busy instead of lieing..

Highly recommended!! HONEST!!! Extremely nice and…read moreconsiderate owner and staff. Although my car was so badly rusted it is beyond repair and they showed me every rusted out part and warned it was not safe to drive and told me it is too expensive to repair. They could have taken advantage but they didn't. I am eternally grateful to RJ and will return with my next car.