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    Nick's Automotive

    5.0 (1 review)

    Services - Nick's Automotive

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Nick's Automotive Photos

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    8 years ago

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    Christian Brothers Automotive Hiram

    Christian Brothers Automotive Hiram

    4.5
    (10 reviews)

    I need a car inspection. I'm aware that women generally are treated differently or taken advantage…read moreof by mechanics, but my experience with these guys was so great. First of all, Jeremy was kind, funny and professional. Their staff is also diverse and professional. The place is extremely clean and they are even thoughtful enough to have snacks and coffee. But the kicker for me? How thorough the inspection report was. The money was well worth it for the amount of detail that was put into the report and made me feel more educated on the condition of the vehicle. I certainly will be back.

    My car had a super inconvenient issue. The ignition switch had totally locked up. I literally…read morecould not turn the key. TBH I knew it had been having an issue for years as I had to 'jiggle' it to get it to turn since forever. But I drove to a grocery store and upon leaving it literally would not turn. I got a ride home and found Christian Brothers. They called a tow truck for me. They gave me a courtesy ride from my home back to the car so I could give the tow truck driver the keys (fat lot of good that did but still). Front wheels totally locked up but the tow driver knew how to handle that. Once at CBA they gave me a courtesy ride home as well. Next day they gave an estimate. Great communication through calls and texts. Car was fixed following day. They gave me a list of other recommended repairs. As someone else said, not the cheapest but the best. If you're looking for a sub $100 fix, look elsewhere but if you want people who are professional and helpful, go here. I will return.

    Pep Boys

    Pep Boys

    2.1
    (23 reviews)

    Unfortunately, I didn't have the best experience at this PepBoys location. I first want to start…read moreoff by saying customer service is something that is very important to me as I work in a career where I am faced with a lot of great moments and challenging moments when showing customer care. With that, I'm very understanding and patient when things are out of other peoples control when you're asking for services. I had an appointment for 1 PM which I dropped off my car to get an inspection on what it appeared to be, my rotors and brake pads serviced. Will, who was the only one that I had a good experience with in regards of customer service informed me that it was going to take an hour in order for them to complete the inspection. That was totally understandable as it seemed like they were of course busy (for further contexts I went during a weekday because I knew on a weekend it was going to be jampacked. However, I also know that even during the weekday I do understand that there could have been a chance of there being a lot of customers) I waited about an hour and a half to two hours before I went to check on an update of my car (because now one called me for an update or anything) When I went inside, another employee informed me that my car was not inspected, and I noticed that it was sitting in the same spot where I parked it. I asked if there were any updates on an estimated time of inspection as it was two hours past my appointment. He then responded saying I don't really know as you can see we have a lot of people who cars that we are currently servicing. Again, I completely understand things get backed up, and there are certain things that are out of our control. However, when it comes to customer service, it's all about your response, your delivery/tone, and providing information that is feasible to the customer. I wish my experience was different and he could've communicated to me with updates about my car along the way before I waited two hours only for them to tell me they're unsure of when my car is going to be examined. I decided to retrieve my keys and go down the street to Firestone, where they were a lot of help and assisted me through, the process of getting my repairs. Again, I want to highlight when it comes to service and being in situations that are uncontrollable, how you respond and show care to the customer is important!

    Took my car into pep boys thinking that I had an alternator problem and planning on paying to have…read morean alternator changed. They called back in a couple hours and said it was only a battery terminal issue. At a time when you think auto repair places try to stick it to you they were honest and up front. Great experience

    Nick's Automotive - autorepair - Updated June 2026

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