I need a car inspection. I'm aware that women generally are treated differently or taken advantage…read moreof by mechanics, but my experience with these guys was so great. First of all, Jeremy was kind, funny and professional. Their staff is also diverse and professional. The place is extremely clean and they are even thoughtful enough to have snacks and coffee. But the kicker for me? How thorough the inspection report was. The money was well worth it for the amount of detail that was put into the report and made me feel more educated on the condition of the vehicle. I certainly will be back.

Had to quickly find a place to fix an unknown issue with my car. Not only did Christian Brothers…read moreshow amazing hospitality, but they were very informative and made sure I understood all that was going on with my car issue. They were able to identify the issue and resolve it in a timely manner. I know for a lot of car repair shops, it often takes days maybe even sometimes weeks to do a big repair. In my case, I had a semi-intense repair needed for my engine and they were able to resolve it within 2 days. As a woman, it is important to me that I am being treated fairly and with kindness when engaging in conversations and inquiries with a car repair shop. The shop was very clean which is important to me since often times, people will choose to wait in the shop why their car is being repaired or services. As stated, they were very informative, approachable, and even showed pictures displaying the issue of my car while also providing the severity of it. It's been about 3 weeks since my repair and I haven't had any issues with it since. Definitely will be my go to car repair shop if I ever run into any issues in the future.

I had an excellent experience with B12 Complete Automotive. I brought in my 2019 Honda Pilot after…read moreHonda gave me a repair estimate of almost $9,000. The owner took the time to review Honda's diagnostic information, inspect the issue, and clearly explain what actually needed to be done. From the moment I arrived, the owner and service advisor were friendly, professional, and honest. Instead of replacing the larger wiring harness Honda recommended, they repaired the Bank 2 Sensor 1 wiring harness connector for less than 5% of Honda's quoted price. My check-engine light is gone, and the car drives great again. The owner also recommended maintenance items since my vehicle is approaching 100,000 miles, and I plan to return for those repairs. I truly appreciate their honesty, fair pricing, and quality work. I highly recommend B12 Complete Automotive to anyone looking for a trustworthy, budget-friendly repair shop. They saved my family thousands!

All service lights came on my dashboard . Truck started cutting out. Mechanic did diagnostic and…read moretold me an estimate. It was less. He also gave me a ride home and picked me up when they were done'

Fast and thorough- my very 1st visit and I will be back! Oil change with car wash. Employees…read morethoroughly wiped down my car and cleaned inside, windows, etc... I was sorry I didn't have more cash to give a better tip. Excellent service.

When I arrived for a much needed oil change, the facility was very busy! Two deep line up at all…read morebays. The representative came to the car and asked how I was doing, offered water while I waited and was very friendly! My service tech was Chris and he was fantastic and efficient. He explained what was needed and inquired if I had any discounts, etc. My second tech was Jeremy and he was so friendly and directed me into the space above the bay. The entire crew working all 3 bays were outgoing and working diligently to get us through and on our way yet personable and knowledgeable. Finally the manager Jacob came over to see how my experience went and let me know they appreciated my business! What a breath of fresh air to have a large group in such close quarters working so professionally to make the customer experience top of the line! I will be back! I love that they saved my husband from having to spend precious home time doing maintenance on car items! And at a reasonable price. Thank you Hiram Take-5!

The Team at this location works quickly and professionally. Austin is very knowledgeable and kind,…read moretruly made my day!

Great service at this location last year as ExpressLube. Will try it again this week under new mgmt.read more

If you need service on your vehicle, Sean is your guy! Trustworthy and hilarious, I drive past many…read moreother mechanics to come to the Charles Hardy Parkway location in Dallas, GA because of him.

One star because I have to rate it. This place states that they can do emissions, they couldn't…read moreapparently only one person certified to do it and he wasn't available. Next purchases the most expensive service available and during the work , I hear banging and then several people standing around. Apparently, they couldn't get the oil filter off, and didn't have the right tool to do so. They offered to try something with no guarantee and when asked what would happen if it didn't work, I was informed that they'd have the truck towed at my expense. Upon leaving they offered an apology, but no restitution for charging me for the oil filter. Not recommended

The oil change was very thorough.All fluids with topped and the team numbers were very helpful and…read moregave more information about things that could potentially go wrong with my car to save money

these guys have superb communication customer service. The owner keeps in touch while your vehicle…read moreis being repaired and is always a phone call or text message away from giving you an update if needed. These guys are genuine, transparent, fair with all their prices, and professional. My car was running poorly and I brought it here and they made it run better than it was when I first purchased it. These guys are distinct and different from all other auto shops, they really pay attention to detail and will make sure your care is up to par how it was before your problem. In addition, they work efficiently and they will always get the job done. I recommend these guys 5/5 stars for sure!

From the owner: One stop mechanic shop that services all your mechanical needs! We also travel to you!!read more

Great home town repair shop. No bull just regular people who appreciate hard working people. Glad…read moreto see customer service still rules

Highly recommend. John and Malachi are friendly and knowledgeable. Fair prices and decent…read morecommunication. All issues taken care of and I was confident in the fix. I will return.

This man is a total rip off.I went to buy a car from him the car looked nice and ran decent I gave…read morehim 2500 of the 3500 and was to pay the rest in two payments so I specifically ask him on more than one occasion if he was sure the motor and transmission where good to which he replied that the car would take me wherever I wanted it to I also told him that I'm a single mom and in dire need of a car and could not afford to loose this money to which he replied he's a parent as well and would never do anyone wrong like that my brother ask him as well was the car in good shape.so I get the car drive it about 25 miles home the next morning I drove it maybe 15 miles and a couple hours later another 15 miles the car broke down having transmission trouble so I texted him to let him know and see how we gonna resolve this I have had the car all of maybe 12 hours and have not even been 60 miles in it and it's broke down so the first text he said he was still working he would call when he got off this was 930 at night he never called I told him that this is really a bad way to do business but that he could keep the 500 for his time when really it only my time wasted and return the 2000 I took the car to auto parts store to see if they could diagnose it they said it had no codes but with the symptoms of the car now and the fact that it's a 2015 car and has no saved codes only points to one thing that someone erased them so I will be tKing the car to Ford today to find out all the codes that have been erased and at what milage I sent him a text last night explaining that if I didn't hear from him by 9 am today we would be going to court he finally texted back said that he was not returning my money and still expects the payments.i have had 2 other mechanics tell me that there was no way he didn't know the transmission was bad and he choose to erase the codes and sell me a car he knew was bad and he's a mechanic are you for real any ways just wanted to let everyone know he's a fraud he's a rip off and he has no morels I hope he has the day and life he deserves and we will be going to court

Update! Kevin contacted me, via text after reading the…read morereview, asking that I take the review down and allow him an opportunity to come back out and look at the vehicle, free of charge. Kevin shared that he was at risk of losing his job and was a lead tech, although listed as the owner. 'Management' also contacted and asked that I take the review down and offered to refund the labor. At this point (2 days later) I had already taken the vehicle to the Toyota dealer, as his 'management' advised the vehicle was complex and initially declined looking at the vehicle without another charge. Toyota Diagnosis: improper fitting and installed spark plugs. Cost: 98$ inspection- which was deducted from repair cost. Repair cost total, including one day vehicle rental, 468.79$. I reached back out to Kevin and 'Management', via text and email, three consecutive days- excluding Sunday, explaining the outcome and requesting a partial refund (spark plugs, diagnosis, and labor). I have not received a response and am now seeking civil action. Receipts attached. Again, the purpose of this review is to bring awareness.

Update to the response: Pat has stated he doesn't run a "charity" but clearly he thinks his…read morecustomers do, because I paid him and his employee to cause damage to my vehicle, which I now have to take to a professional mechanic shop to be repaired correctly. This will take more money, time and frustration. Pat failed to address that I asked him to quote the job prior to work being done, and instead he completed the work and then demanded what I felt was overcharging based on the scope of work. This is not how to professionally conduct one self. Mistakes happen, but the lack of communication and me having to discover his shoddy work later is the issue. The money is not the issue, but the approach he took is unethical. If you are okay with a mechanic that's untrustworthy, unreliable, unprofessional and takes zero accountability, this is the mechanic for you! If you choose to use this business you have been warned. I recommend having a backup professional to fix this guy's mistakes, and then plan on paying for work more than once. Like I stated earlier, mistakes happen, it's unfortunate this guy has no intention of learning from them. Communication is key. Don't cover up your mistakes and not take ownership. It makes you look bad. I do not recommend using this mechanic. I asked for a quote to remove locking lugs nuts on my wife's Kia, and after completing the job Patt told me the price which I thought sounded too high and was expecting to get a quote prior to the work being done, not after. I explained that I had no idea it was going to cost that much and he knocked $100 off the price. Later I discovered that Pat and another young man that works for him, had cross threaded 3 wheel studs on 2 different wheels. Given the time, money and frustration I would recommend saving your hard earned money and contacting a professional mechanic. I understand mistakes happen, but the lack of integrity and poor communication are just bad business. Lesson learned on my end. I will never trust this guy to touch another vehicle again.

saved my butt today replaced belt and got me back on the road. called did not have an appt were…read morehere in an hour done in 30 min charged a lot less then I expected