I can't thank Sam & Mike enough. They showed up a bit after 8am to fix 1 leaky toilet and another…read morethat wasn't flushing well and flush the water heater. The water heater had a leaky valve, so they had to fix that first. Then the first toilet needed new gasket and seal in the tank. Then the 2nd one turned into a major project. It was clogged with calcium that they couldn't fully removed so we decide to go for a new toilet. When they took the old one out the seals in the floor were all rusted out. And the pipe in the floor was a mess so they had to replace that too. And once the toilets were done, they installed bidet attachments for us. They finished up around 2pm. I was so grateful that they were able to get everything done for us in 1 day. Highly recommend!

No response from Sam after coming by to see plumbing project. No quote, nothing...said he was going…read moreto a family reunion and would send the quote in a bit. Heard from them today, work had already been done.

Another save by Straight Shooter. A shower head was double threaded and leaking. They came out,…read morediagnosed, got new shower head to match and replaced pipe with threads. All in the same morning. Excellent work!

Straight Shooter Plumbing and Rooter to the rescue! These guys are the best. Everyone was super…read moreprofessional, friendly, and efficient from start to finish. Even the lady I spoke with on the phone was incredibly helpful and made the whole process easy. Great service all around, and I'd definitely recommend them to anyone needing a reliable plumbing company!

Here is one more rave for this great company! Logan, the HVAC service manager, and Reno came to…read moredo my prepaid inspection and were over the top in checking and cleaning and assuring me that the furnace and water heater and air conditioner were all working properly. As a widow, it is vital to have this kind of service and a joy to have these honest, professional, and kind men come and do the work. This is the company I recommend without hesitation to other widows and single women. They epitomize honesty and integrity. Thanks,again, Logan. See you at the Rodeo!

I had Braden come to my house this morning for an air conditioner/HVAC inspection. Braden was…read moreprofessional, kind, and knowledgeable. He answered all my questions and checked both units making sure everything was working properly. Comfort installed my units last year and they have been running great and have saved me money on electricity and gas bills. I will be looking to have a water filtration system installed soon and will definitely consider Comfort. Thanks Braden.

These guys rock! Needed a hard to find thermostat bracket for a water heater that corroded out when…read morereplacing a lower element. Not even Moscow Builder's Supply had. Craig made it happen! Rick & Staff super friendly & helpful. Love the expertise and specialties here at the Showroom in the Heart of Moscow!

I contacted McCoy to have them replace an aging water heater before it became a problem. I worked…read morewith Cody to get the correct heater ordered, then Dean and Logan handled the install. The work was clean and efficient, both guys answered my questions, and I learned a few things. Very satisfied with the experience and would whole-heartedly recommend McCoy for your plumbing needs.

You saved our weekend!!! I called at 4:30 on a Friday afternoon because our A/C went out on a hot…read moreAugust day. I didn't expect anyone to answer our call, let alone come out to check. Tom answered the call, came on-site, and got things up and running in no time!!! Thank you!

The staff at Redinger have been nothing but nice and professional to work with. My service and…read moreinstallation requests were handled promptly and affordably! I would recommend them to anyone on Palouse. Thanks again!

Kent WA Raptor did a full water line repair for me but they sure got close to my septic line and…read morestill hoping they missed. Had to make a deter. OneLine sure liked poking holes in my yard with that directional digging machine.. Still waiting for hard copy of my expensive contract Dan?? Did get a concrete hole bottom of my home that didnt get used. Waste of time and repairing. Ask to see the end results before they close things up...

Ineffective Service, Exorbitant Charge for Nothing, and Management Ignores Customers…read more I regret calling Raptor Rooter & Plumbing LLC for a serious plumbing issue in mid-November 2025. Water was backing up from a basement floor drain in my South Hill Spokane home, creating a messy and urgent situation. Technician Brandon arrived and, after I described the recurring problem in detail, tested the drain by running water. He then briefly ran a cable snake only about 2 feet into the drain and stopped. He provided no diagnosis, no explanation for the backup, and admitted he didn't have a camera scope on hand--which likely would have revealed the root cause. After roughly 45 minutes, he left without resolving anything. I was shocked to be billed $462 for this unproductive visit. Hoping for some accountability, I left a message two days later for General Manager Chris, asking him to call me about Brandon's service. It's now January 7, 2026--nearly two months later--and Chris has never bothered to return my call, showing a complete lack of integrity or concern for customer satisfaction. Fortunately, I found a reputable plumbing company in the area. Their general manager and team were responsive, thorough, and fixed the problem permanently. Raptor Rooter's work was inadequate, their follow-through appalling, and their overall integrity horrendous. Save yourself the frustration and money--I STRONGLY RECOMMEND YOU CHOOSE ANYONE ELSE for work beyond attaching a garden hose.

Eric came out Christmas Eve day and helped me find a serious water 'leak' - bad flapper valve in…read moretoilet. Guys came back promptly after Christmas to rehab toilet. Good folks. I've used McCoy as my first choice for plumbing and heating forever, but they're always so busy... I'm converted!

when I contacted DPS I was extremely satisfied with their service and work. it was a bit higher…read morethan I wanted to pay. but the service made up for it. excellence!! Eric Max and the whole crew were knowledgeable and efficient. plumbers are expensive no matter who you use. so I gladly accepted it all. thanks for everything direct plumbing solutions.

Outstanding service. No wonder they are rated Best of N Idaho. Had them repair a shower faucet…read more Same day service. No overselling

We had an incredibly difficult winter this year. Trying to get our home open after being…read morewinterized. I had electricians, a contractor, water treatment people out to open our place up in the dead of winter after a major winter storm. I was desperate. My husband was extremely ill and was being treated at Kootenai Hospital with a serious illness. After many issues with the cabin and me crying on the phone trying to explain what we were going through, Fred's Plumbing owner and crew said, "Don't worry we will get your place open"...and they did! They put in a handicapped shower and a new toilet in record time. They even helped me down 29 steps to my home with a load from Costco to get ready for my husband's homecoming. The gal in the office said incredibly comforting words for us during that stressful time. When people show up during those times it's humbling. I will never forget what Fred's plumbing did for us. So YES. Fred's Plumbing is an excellent business with excellent human beings. Thank you!

We had a very sudden, and large job that required our sewer line to be redone. This all happened…read moreright around the holidays which made for extra stress. Chris was quick to come out and give me a fair bid on the job. The estimate was very thorough and included all labor and parts with breakdown of pricing. He gave me a few options, and he was able to save me as much money as he could. When it came to work, the technicians were fast and respectful of the home, kids, and dogs. The total work of replacement was about 2 1/2 days. The warranty for work and parts is more than fair. As I already said, this happened about 2 days before Christmas, and our family was at max levels of stress during this time. Chris was willing to be flexible with my payment schedule, and he was always available to answer my phone call and answer any questions for me during this stressful time.

Highly recommend Mr.Rooter to anyone. Chris is a solid dude and you can tell he cares and values…read morethe quality of the work and services he provides.