Mo and his team were excellent and overcame some unanticipated problems in good time and with very…read moregood humor. Prices are very competitive and Mo honors them with goo grace. I highly recommend Surgepro to go above and beyond their remit

I have used Mo from Surgepro Plumbing and Drain for 3 times in total…read more For 2 out of 3 times, I didn't see him and his staff much. Most of the time they went under the house to fix water in ( clean) line and sewage ( omg out ) line. Mo sent me photos or videos all along to keep me up to date. I have full confidence on his work and that was why I used his services 3 times. On time, good explanation, flexible timing and excellent communication. I will be back. Thanks Mo and Surgepro

I hired Lemus Plumbing for several different plumbing repairs over multiple visits, and I could not…read morebe more pleased with the quality of their work and professionalism. Mariano Lemus communicates well by both text and phone and was always responsive throughout the process. Visit #1 involved removing bathroom sink faucets so I could have my countertop repaired. During that same visit, Francisco evaluated a leaking shower valve in my guest bathroom. He explained that because of the age of the valve, there was a possibility the wall might need to be opened and the entire valve assembly replaced. However, he first wanted to try replacing the shower cartridges. On visit #2, the bathroom sink faucets were replaced, and Francisco successfully replaced both shower cartridges entirely from the shower side of the wall -- saving me thousands of dollars by avoiding the need to open the wall and replace the entire valve assembly. Visit #3 involved replacing a cartridge in an existing ROHL shower valve. Again, there was concern that if the old cartridge could not be properly removed, it might require opening the wall and removing tile to replace the valve. Mariano and Francisco were able to complete the repair successfully, replace the old cartridge, and now the shower works perfectly. I'm a retired construction superintendent/OSHPD inspector, so I understand construction means and methods and have a very critical eye for workmanship and attention to detail. Lemus Plumbing has experienced technicians who clearly know their trade and take pride in doing things the right way. They are knowledgeable, professional, efficient, and simply excellent plumbers. I selected Lemus Plumbing after reading referrals and reviews myself, and I hope my experience helps the next homeowner confidently choose them for their plumbing needs.

I had the team a Lemus come out to correct the installation of my Navien hot water heater. The…read morefirst company did not connect the recirculation pump and the second company did not install an isolation valve (Fuse) so I could not flush the system without turning off all the water to the house. The team at Lemus was able to add the valve and match the appearance of the other plumbers, so I didn't have a Frankenstein monster of a plumbing fixture in my garage. They were very respectful of the property. I couldn't tell they were in my garage at first glance, until I saw the new valve. They also reset a toilet that our floor installer did not seat, and sent photos of the process. I finally have "my plumbing guy".

Don't waste time trying to figure it out on one's own, just head straight to these folks for help!…read more Special thanks to Domingo in the showroom who fixed my issue with an old faucet in about 10 minutes.... they are super knowledgeable, efficient, and effective!

Wow, these guys are life savers. My house has older plumbing and I needed an oddball size (5/8…read morecompression) for my toilet water supply hose. Ace didn't have it, but convinced me that it was 1/2 compression. It wasn't. Home Depot had nothing. Guy Plumbing was super helpful and had the part I needed in stock. And their prices were great! If you're anywhere on the Peninsula it's worth your time to drive to Menlo Park and visit Guy Plumbing for your plumbing needs.

I called Palo Alto Plumbing in a bit of a panic. We had just been quoted an astronomical $20,000…read morefee to replace kitchen pipes when all we had was a clogged kitchen drain. The other provider charged $257 in an unsuccessful attempt to clear the drain, then gave the full quote, saying there was no other way to fix the clog and they could start the work immediately. I naively assumed the work needed to be done, but wisely hit pause on starting the work. The price was too crazy. I reached out to my synogogue communication list and 3 different people recommended Palo Alto Plumbing and suggested that perhaps I was being bamboozeld. They were right. I think it was Moe who came out the next day. He assured us right away that even if the pipes needed replacing it would only cost $4K, which helped set my mind at ease. A little over an hour later he had the clog cleared for $210. I suddenly felt rich. Moe made me feel a little less dumb as he told me big plumbing companies employee commission salespeople with limited plumbing skills. These people are quite slick, appear very sincere and knowledgeable, and many folks fall for it. Moe said "we want a customer for life" and now Palo Alto Plumbing has one. In addition, he was hilarious which made a stressful situation much less stressful. It's a family owned business and he told me his son was going to be a plumber. I said, "wow! how old is your son?" "He's two". Honestly -- I wouldn't be surprised! Very pleased with service and of course I'll call them again...hopefully no time soon!!!

I called Palo Alto plumbing explaining clearly that I had a defective Air conditioner and that the…read morecompressor outside wasn't working. I was told to pay an extra $100 since it was considered off hours despite the fact it was only 4pm. After suffering 3 nights without AC I succumbed and agreed to pay the extra fee. Technician despatched told me that a can capacitor had failed and replaced it. Next he checked the voltage on the disconnect box and it measured 205v and he then told me that my compressor needed 220v and it wouldn't work. Was forced to get an electrician and my city electrical utilities emergency despatch who confirmed that the delta Y configuration delivered 205v. Palo Alto plumbing categorically told me that my unit could only work at 220v and when I checked the condenser label, it clearly gave a range from 205-220v. After another night of agony without AC, I was forced to call another HVAC company Onzone heating who added a hard start kit for older compressors and got it working in less than 20minutes. I am disappointed that Palo Alto plumbing just collected their service fee and left me hanging and moral of the story is ensure your HVAC company can't just point fingers at power supply (when label on my compressor clearly said 208-220v) and should have an electrical technician to not leave customers dealing with multiple companies to solve one problem - get their air conditioning to work

Our backflow assembly unit was damaged and there was no water flow to our house. I called Juan that…read moremorning and he arrived less than a hour later, inspected the unit, and was able to fix the damage before noon. Juan kept me posted on the progress while I was at work and explained clearly the work he needed to do. Highly recommend!

Juan is simply THE BEST!! He returns calls right away and is very accommodating. We have used his…read moreservices year after year and never an issue.

I have been using the services of CPR Plumbing (Mark Salvoni) for many years now. In past service…read morecalls, he has replaced my old leaky kitchen sink faucet with a new model, installed a new water heater, and stylishly selected and installed brand new faucets in my late 1950s master bathroom shower. Today, Mark fixed a clogged sink that I could not (enduring three days of hope, aggravation and miscalculation) in attempts to unclog it myself. Mark improvised with a plunger as his son had borrowed his snake, and he got the job done in under a minute! Mark then replaced a fill valve in the toilet tank of the master bathroom, and showed me a nifty trick to clean out the rusty sediment that had accumulated in the tank. Finally, Mark completed the last plumbing task I needed done by discovering that the complete toilet repair kit, which my brother insisted that I buy, was unnecessary. Mark's investigation revealed that the washer in the existing unit had become dislodged and was crimped. Mark expertly re-affixed the washer, tested the fix, and found that all was working perfectly. He saved me $25 on that unnecessary purchase. Mark is a dream to work with, goes out of his way to assist his customers, and is extremely knowledgeable. He is my go-to plumber and I highly recommend his services! If you need a very reliable and expert plumber who has your back, Mark is your man!

Our water heater broke. Mark came out and replaced it within a few hours. He did a great job at a…read morevery reasonably price. He was very friendly. I would absolutely recommend CPR Plumbing

I noticed signs of corrosion near the valve connected to my washing machine and contacted Cisneros…read more& Sons based on a referral. Octavio arrived right on time and took a thoughtful, step-by-step approach to assess the issue. He explained the possible causes and noted he might need to open part of the drywall to investigate further. By the end of the day, he sent a clear, detailed quote for both the diagnostic work and any necessary repairs. At the follow-up visit, he quickly pinpointed the issue: the washer valve had been installed without a dielectric union, which caused the corrosion. I appreciated his technical expertise and the fact that the new outlet's larger cover meant no wall patching was needed. Octavio was professional, communicative, and efficient. I wouldn't hesitate to call Cisneros & Sons again for any future plumbing work.

Octavio replaced our old water heater and brought the installation to the building code - added a…read moredrain pan, sediment trap, discharge pipe, fixed the strapping. This is a second time I use his services and very pleased with the result. He is always on time, works fast and efficiently. Great communication as well.

Pablo was very helpful and invested lot of time investingating the clogging issue. He didn't even…read moreunclogged the drain but also shared lot of good information for future reference. He helped me clean up and fix all the mess which was created due to clog. Pablo is very professional and great plumber.

I would give Elite Rooter zero stars if I could…read more I hired this company to connect a water supply line to the refrigerator at my rental property. After the installation, the fridge started making a very loud noise whenever water was dispensed. This issue continued for about 1.5 months. Their team initially blamed the refrigerator and even claimed the noise was coming from the compressor, not from their installation. Eventually, I went to the house myself and checked behind the refrigerator. I discovered that the technician had connected the water source to the wrong inlet and had basically bypassed the refrigerator's solenoid/water inlet valve. He also bundled the main fridge pipe that was supposed to be connected to the water inlet valve and told my tenant that the pipe was useless and not needed. When Elite Rooter sent the original technician, Oscar, back to the house, I showed him the correct connector behind the fridge and asked him if he knew what it was for. He said, "No, I don't know what it is." When I told him that he should know because the job was to connect water to the refrigerator, he said he was "not supposed to know this" because he is "not an appliance technician." That response was very concerning to me, especially after they had already done the job incorrectly. I then called his manager, David Herb, and asked if he could come himself or send someone other than Oscar to fix the issue. He refused and insisted that Oscar should fix it, while also saying Oscar had not made any mistake and that I was wasting his time on the phone. When I asked Oscar to repeat to David what he had just told me inside the house, Oscar denied saying it. After David spoke privately with Oscar on the phone, Oscar left the house without notifying me. I then called David several times, texted him, and sent him a video showing the issue behind the fridge, but he did not respond. I had to call the main Elite Rooter office and explain the whole situation to the operator, asking them to send someone else and to escalate David's behavior to higher management. Only after that did David finally texted me that he was coming himself. I waited again, and when he arrived, he checked the fridge and admitted that Oscar had made a mistake in installing the pipes. David fixed the issue himself and apologized. Although the issue was finally corrected, the whole experience was extremely frustrating, unprofessional, and time-consuming. It took about 1.5 months from the original installation until they finally fixed their mistake. I had to personally diagnose the problem, wait at the house for hours, deal with a technician who denied responsibility, and deal with a manager who was dismissive and unresponsive until I escalated the issue. I do not recommend anyone work with this company.