Quick to respond, easy to understand and eager to assist. I hired Carlos for commercial ethernet…read morecabling for a POS system. Installation was smooth and he even saved the day with extra cables that I forgot to bring! I would recommend this business for any small commercial project.

I was considering getting a new computer but had Carlos fix a few issues. Now it works like new,…read morevery happy with Carlos work and personality. He is very prompt to respond and explains in a way that I can understand. I will use him again!

Buyer be where, there phone cases are over priced as shit. The phone case broke with one drop…read more Service is okay, but everything is overpriced and low quality.

My iPhone battery was at 70% efficiency. I called Justin and he walked me through the logistics…read moreover the phone. I was to drop it off in a few days because of my schedule. I paid in advance to hold his last battery for my model. When I did drop it off, I was without my phone for just over an hour. It's like getting a new phone for less than $100. The entire process was perfect!

Customer service is the best! Answer calls and help! Home network that works flawlessly!read more

On time Gave great budget options…read more Shared insights to what is needed and what is truly optional

Scott was super helpful. He was able to figure out why my PC froze up. He added a new M.2 mvme SSD…read morefor me and got my PC back up and running. Turn around time was about a week. Definitely recommend Scott for your PC needs.

I would happily recommend Scott to anyone who has a need for a quality custom gaming build. I asked…read moreScott to help me put together a custom gaming computer and he walked me through the whole process from start to finish. He helped me pick all the right parts tailored to my specific needs, and it wasn't a laborious process. He helped make it pretty easy. He also managed to get my system put together for less than my budget, which I very much appreciated. All in all, a great experience.

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

Alistair was one of the few people I contacted who reached back out within a day of my initial…read morephone call. Also, I had gone back and forth with technical support with several different people from my internet and equipment companies, none of whom were very helpful or empathetic to what was going on. Alistair was able to come out, take a look at what was going on, offer solutions that were logical and reasonable, and was very affordable. Being told several times I needed "an IT department" to fix my problems, Alistair was the best choice I could have made for my ~1 hour of technical support needed. Highly recommend.

Richard has worked on my computer for years. He's my "go to" guy. He is always available the day I…read morecontact him. He's reasonable with his charges. If I have questions he's helpful on the phone. Always pleasant and professional. I highly recommend him to everyone!

SIMPLE BATTERY REPLACEMENT ON LAPTOP BECOMES AN ORDEAL …read more... Incompetence, erratic behavior, shoddy workmanship, missed deadlines, lack of accountability This account was written by close friend who had a very upsetting experience after taking a Mac laptop to Richard Dow for a new battery--an ostensibly simple hardware fix. I offered to post it so others do not have to go through similar frustration. 1. I bring my laptop to a driveway so Richard could "see inside." HE RETURNS IT WITH TWO OUTSIDE SCREWS STRIPPED AND REMOVED FROM CASE. He has to order the battery and tells me he hates Macs though he claims to be a Mac repairman. 2. I return a week later to drop off laptop, supposed to be ready in 30 minutes. HE MISPLACED BATTERY. I go home, ready to call another repairman, he calls, found battery. 3. I bring it back at the agreed upon time. It won't be done for "a while." HE NEEDS TO FIND AND REPLACE TRACK PAD CABLE, WHICH WAS FINE BEFOREHAND! He gets mad because I'm upset and he's the one doing all the work!! Price has changed twice because of extra time. I do not pay the second increase and retrieve the laptop towards the end of the day. 4. Battery starts up that evening, but the next morning it is dead. Won't hold charge. 5. I take it to a professional technician in another city and watch as he opens the case. BATTERY NOT SEATED PROPERLY, TRACK PAD MISALIGNED, INTERNAL SCREWS STRIPPED, A SPACER BENT AND UNUSEABLE. I paid for this 2nd technician to correct Richard's errors.

Tom showed up on time, performed the requested software download quickly and accurately, and…read moreconfirmed it worked on the relevant workstations. His rates are reasonable and he is a nice guy to boot! While it seems simple, there is something wonderful about someone who does what they say they are going to do.

I can't say enough about how great Tom is. We have been using him for over three years after having…read moresome bad experiences with other companies. He is always on time (or early!) and fixes our problems so quickly. I have and will continue to recommend his service!

Nice customer service. They didn't hesitate to try a few simple troubleshooting steps even before…read moregetting to the diagnostics. And it was all left to me. Old computers are recycled of for free, that's helpful. I'd definitely make this my first stop for PC needs.

I took my laptop in for a OS reinstall and data transfer. They lost all my baby pictures from many…read moreyears ago. I was heartbroken. All they said was sorry. I will never go back and I was devastated. They said I don't know what happened.