Wildly unprofessional to the extent that I am wondering if her negligence is due to bias, religious or otherwise. I work in health care, and do not generally experience this kind of thing. I was told to see her and schedule a medical procedure involving surgery. I was not provided other options. I scheduled to meet her. She was extremely brief and direct, but kindly. I liked her in the brief time I met her. I scheduled the procedure many months in advance and never spoke with her again. The week prior I did her prep protocol. I am aware that people can feel ill prior but I was so violently ill for 3 days with her prep care medicine that I was up all night sick and unable to function. It impacted my family as I was incredibly ill. Faint, hot/ cold, throwing up, sick in a car. The only times I have ever been that sick are when 1) I was in the ER with my appendicitis and 2) directly after a six hour surgery due to anesthesia. Also once in Paris after having shellfish but that passed in 5-6 hours, this went on for days. I let the office know multiple times and asked if she could please talk with me. I spoke with reception and an assistant, no nurse and no doctor. They reduced the medicine and I started to feel better. I spoke with a family member who is a hospitalist out of state and he was really concerned. I asked about other options and was told there are some, not as solid, but less likely to make me sick and suggested I speak with the doctor. I called the office to discuss but was shut down. Given the effect of the medication, I was also hesitant to go under without talking with her. I canceled the surgery as I really believe in patient care and that the cure should not be worse than the issue. She then sent me a letter I was fired as a patient, certified mail, due to a break down of communication. In other words, there was no communication but me, very sick, asking for a phone call. How could she take the time to arrange that but not call me back when I was incredibly ill from her prep? I believe I am fairly low risk, so having that conversation would have been much appreciated as well. Yet, impressively, she chose to fire me as a patient due to what, why, I wanted to speak with the doctor who prescribed me medication that made me sick? As if I was trying to run back to her after I canceled my surgery? All I wanted was a phone call at the beginning. I do know how busy doctors are and that trivial matters can weigh them down, but I was incredibly sick. The ability to be humble and kind is what makes this world a good place, and had she taken a moment to discuss options I probably would have just moved forward. I still do not have any questions answered. I dislike leaving bad reviews in the health care space, but there is a lot of arrogance and sometimes it is important - she found it necessary to treat me abusively and so there it is. I am not a lab rat and certainly not going to allow someone to perform surgery on me that is so callous they won't take a minute out of their day to speak with me and assuage the issue they created. Patients do need to advocate for their care, we are human and not everything is suited to everyone. read more

Excellent doctor, she has such a wonderful personality and makes the Colonoscopy conversation and process very simple and puts you at ease. I highly recommend Dr Guiv. read more

I'm 70 years old, have a plethora of medical problems and my fair share of doctors. I would put my life in Dr Guiv's personal hands. She is professional, capable, articulate, and extemely knowledgeable. I read some reviews here that prompted me to add mine. She is not brusque, she gets right to the point and doesn't waste the patients time. She immediately puts you at ease with her exemplary knowledge and honesty. She won't waste your time if you don't waste hers. She is the most gifted physician I've ever known, she is personable and amiable and my trust in her abilities is unequalled. She is in a word, the best. Ok, that was two words. Dr.Giiv is a gem and I don't know what I'd do without her. The best doctor I've ever had. read more

I saw Dr Guiv a couple of months ago and I am so sorry I did, from the rude office staff all the way to DrGuiv I met with rudeness and incompetency. I had an infection which was never treated and then went in for my procedur and finally my surgery. It turned out I had Avery bad infection that I was never made aware of. Due to that and then taken into surgery made it spread and I got violently ill. The Dr came right out and said to me the assistant called and gave me results, which is a lie no one called me and that would not have made any difference I should not have been taken into surgery if anyone reads this do yourself a favor and find a different doctor and save your life read more

Like many of the reviews mention, I was referred by my GP to see Dr Guiv for some gastro issues I've been dealing with. I felt like Dr Guiv was very uninterested in listening to my problems and helping treat me. She was short, uninterested in my specific issues and didn't seem to listen to what I had to say. Felt dismissive, unhelpful and like a waste of time. read more

Dr. Guiv is one of the best gastroenterologists in Los Angeles. As someone who has suffered from various stomach ailments through the course of my adult life, I was seeking a doctor with diagnostic detective skills to help me find a way to quell what was triggering my pain. She absolutely helped to identify what were my triggers and I am thankful to her for that. read more

I have seen Dr Guiv twice for Colonoscopies and the first time I liked her, the second was completely a different experience, she was rude, condescending and just plain rude. I went back several times because I was having severe stomach pains, each time I complained to her she said go back to your internal medicine Doctor I'm sure that it was stomach flu. After several weeks and severe pain (I thought I was dying) I was diagnosed by a different doctor who said I had severe colitis And this should have been diagnosed by Dr Guiv. I want to spare anyone from having to go through what I went through if I was dying and she was the last Doctor on earth I would gladly die over seeing her again the staff is not any better, I had some lab work done and when I called about it she said I must all ready know because one of the assistants called me and told me. This was not true no one called and gave me results. Then the Doctor said that I was telling a lie, really? No one called me. This Doctor and the staff are horrible (and that's me being nice) read more

Absolutely unprofessional terrible doctor. The woman needs anger management therapy. Gets upset at patients in 2 seconds.

"T've gone to Dr. Guiv for about 15 years. She is top notch. She is caring, warm, and empathetic. More importantly, she knows "her stuff" and is an excellent diagnostician. She has volunteered on more than one occasion to comment on other aspects of my health, showing me that she cares about me as a whole. I had read some of these reviews before I saw her, and was prepared for a cold, rather brusque physician. That's OK with me....they're not all warm and cuddly. BUT, Dr. Guiv is lovely and has been nothing but kind, patient, and caring with me, In 15 years, I have never seen anything but kindness and compassion. My whole family goes to her, and I have recommended her to many friends. The entire staff is friendly and knowledgeable. I recommend Dr. Guiv. She's a gem. read more

Dr. Guiv is hostile and rude. I saw her three times and every time her behavior got worse. I should not have seen her the third time, but she had an appointment available, so I did. Big mistake. She yelled and berated me because I was taking two aspirins every day for a week for pain. Then she did not answer a gastroenterology question, telling me "ask that question from your primary care physician." When I told her, "But you are a gastroenterologist," she yelled at me some more. I think there is something wrong with her. read more

Dr. Guiv is arrogant, dismissive, and downright dangerous. Dr. Guiv walked into my appointment saying "I don't know why you're here, I can't do anything for you. You've already seen so many people. There's nothing else to say." She repeatedly dismissed me and said there's nothing to do for me. I brought in practically my whole history of GI records for her, from all of my life, so that I could provide a comprehensive picture of my health. I went to her because I am looking for a regular GI doctor, because I changed insurance plan and sub-specialists do consults as second opinions only. She has a very bad attitude, and she kept repeating her irrelevant advice (eat more fiber) even though I told her I'm already doing that--in fact, I'm on a plant-based diet with like 90% whole foods. The fact that I'm severely constipated on a high-fiber diet is alarming, because fiber creates more and bulkier stool that's supposed to be passing out of me! She didn't feel concerned at all that there was BLOOD in my stool, or that a combination of prescription drugs + magnesium supplements + laxatives + high-fiber diet + loads of water still doesn't give me a bowel movement, and she wasn't even going to examine me. I asked what the safe level of magnesium citrate is. She said "there is no safe level. Whatever works." She told me to just mix and match whatever OTC laxatives are available to get me to poop. Her advice is downright dangerous and irresponsible. By the way, her office didn't have a means to electronically send medical records. I was told to print and take to the office. I said that's a lot of printing, and you won't have time to scan everything before my appointment. No other option provided. So, I took the printed records, and they initially weren't even going to give them to the doctor. I insisted. But Dr. Guiv ended up giving everything straight back to me. She doesn't care. Doctors like Guiv, increasingly the norm in America, are the reason why people are increasingly resorting to gurus, naturopaths, so-called "traditional" medicines, and pseudoscience. The medical profession has totally failed us, and the prime example of a failed field of medicine is gastroenterology with doctors like Guiv. I hope she retires really damn soon. By the way, her picture here is a very old picture of a much younger Guiv. read more

I never saw this woman but after the way she treated me without even seeing me was enough to make me never want to visit her. She operates under a medical group where my primary physician is located. I was scheduled for a colonoscopy and had to cancel due to my menstruation and heavy cramps. She told her office that I had to pay the $75 cancellation fee no matter what. This woman obviously has no heart for those who are genuinely sick. She is all about making money and not making her patients. Her answer as to a "standard cancellation fee" tells me that this is a cookie-cutter medical office. No concern for each individual on a personal basis. Not good enough for my standards for medical care. read more

She is awesome! Very professional and to the point. If you're looking for a gastroenterologist who doesn't waste time in consultations and gets right to the point, she is it. On the day of my procedure I wasn't nervous at all because this doctor and her team were wonderful, kind and empathetic. They were as happy with my result as I was! read more

The worst doctor I've ever seen. She was condescending and asked me why are you even here. Can't believe how rude she was. Additionally her nurse took the wrong vitals and had me worried that something was wrong when it wasn't. Please stay away, read more

I was referred to Dr. Guiv by a co-worker and I Love Dr. Guiv and her staff. She is sweet, friendly, smart and professional and her staff is exactly the same. I'm recommending her to everyone I know. She and her staff are the best! Update after reading other Yelp reviews: I don't agree with the negative reviews on Yelp about Dr. Guiv or her staff. Dr. Guiv is friendly, funny and she completely put me at ease. I came in for a standard procedure years after I should have. I was afraid that any doctor I went to see would show concern after waiting so long - especially given my family history so I was naturally nervous going in. But Dr. Guiv did the exact opposite! She put my mind at ease. Spent a lot of time with me. She asked me a lot of questions and got a detailed medical history of me and my family. She did a physical exam and answered all my questions. She's so smart and so sweet. I had so many questions leading up to my procedure and Dr. Guiv's staff was so friendly, knowledgeable and understanding. They answered all my questions (and I made multiple phone calls to them) and even sent me emails. So sweet! The medical facility where the procedure was done was state-of-the-art and the Anesthesiogist and staff there were amazing and sweet too! They were so friendly we were actually having fun. What more can you ask for? Great doctors and great staff! read more

Attentive, courteous highly competent and great people skills. Five stars unfortunately is the highest rating. Yb

Dr Guiv recommended for me to have a special procedure that was only done by another doctor in her office. She said that I wouldn't have to pay for the visit and took me to see the office manager to make an appointment for the next day with the doctor that could do the procedure. I got a bill for the visit and both the office manager and Dr Guiv denied that they said I didn't have to pay for the visit. She only saw me for 5 seconds and led to the office manager. I paid for the visit but will never go back to see her. This review has been resolved. The office manager Wendy read the review and refunded my payment. It was a few years later but I much appreciate the effort. Thank you Wendy. read more

After entering a consult today with Dr. Guiv, my mind was put completely at ease. I've never met a doctor that cares for their patient as much as her. She was able to answer any questions and soothe any worries I had about my procedure. Understanding she had other patients she still took her time to explain to me the procedure itself; doing this showed me how kind hearted and caring she is as a person and a doctor. -Going to any medical physicians office takes time out of anyone's day, the doctor/dentist including. So when cancelling any appointment it is expected to have a cancellation fee, understanding that any medical physician does have other patients. read more

Today was my first visit with Dr. Guiv. After almost two hours of waiting, I saw her and the whole time she was so aggressive and yelling at me. I don't know if she was having a bad day or what. She would ask me a question and when I answered she said "that's not my concern, take it up with your other doctor. I don't care about that" so why would she ask me and then get mad at me for answering?? My dad called her to talk to her and she said I can go see another doctor. I left her office in tears, I've never had such a bad experience with a doctor before. I'm beyond shocked. She belittled me the entire time. read more

Sadly, this doctor has no bedside manner at all. Especially given the circumstance that she deals with patients during their most vulnerable and uncomfortable time. I understand you have a medical degree but it gives you absolutely no right to speak down to patients. You are supposed to be a medical professional and treat your patients like human beings. You need to acknowledge and understand that coming to a doctor for procedures such as the ones you perform is a very uncomfortable and scary situation for a person. It is not an easy thing to do. Dr. Guiv- Learn to have bedside manner. Be kind. Be appreciative. Be respectful. But most of all, Dr. Guiv-Learn to be HUMBLE. Having a medical degree makes you no better than anyone else. Being humble is way more important that the degree you hold. That is what separates a doctor who cares for his/her patients from ones who are only in it for a paycheck. That is what defines the kind of person you are in life. Unfortunately, it seems like they only care about getting paid. If you have any other issues or concerns, good luck getting answers. They are cowards. They truly only care about getting their money. They will never return your calls or emails. The doctor could care less if you have any other issues or concerns. As long as she finishes her task at hand and gets a paycheck. Her staff act like they are above everyone and feel entitled to treat patients disrespectfully. News flash to the staff: You are not the ones with a medical degree. You only work for someone that has obtained a medical degree. That makes you no better than anyone else. Even if you were a doctor- you still are not better than anyone else. We are ALL human beings trying to stay healthy and survive in this world. Learn humility. It'll do you all some good and lead to more happiness and success in this world. read more

Extremely unprofessional and insensitive . Made my daughter cry during the visit by belittling her and being outright rude. I am a physician. I called her and she was non-apologetic and rude. She has no empathy. Will call the medical board to file a complaint read more

I was reffered to Dr. Niloufar Guiv by my family doctor for my special procedure. Was told she was one of the best female specialist in the field. I found her super intelligent, Caring, Attentive, Informative, Respectable, Confident (not arrogant)... She's amazing Doctor with a great supportive staff and updated medical Office. Most important news is I'm feeling healthy and happy all due great care of my new favorite doctor. May the force be with you. . . read more

Niloufar Guiv, MD - Dr. Niloufar Guiv, MD Gastroenterologist and Internal Medicine - Gastroenterologist Near Me - Westlake Village, California

Fantastic Doctor. She knows her stuff and is very professional. The whole office staff is professional. Dr Guiv has been treating my chronic disease for the past 10 years and she has always been there for me. read more

Dr. Guiv is a very knowledgeable, caring and attentive doctor. I had colonoscopy done with her and had a great experience with the whole process. I highly recommend her to anyone who's in search of a good GI doctor. read more

I was referred by my Dr's ofc to see Dr Guiv. I was a new client. In all my experiences with Doctor's, I have never been treated so unprofessionally and disrespectfully in my entire life until this Dr. She was talking the whole time when I was explaining my issues. I felt rushed. I finally told her that I felt she was not listening to my issues. She stopped and let me talk. Then she said "Can I talk now?" Things got worse when she started asking me questions about my medications. She talked to me in a very condescending, rude, disrespectful and insulting manner. She was telling me how to take my meds that I have been using for years. She asked why I wasn't taking any presciptions for my acid reflux in a condescending tone. I told her I am taking what my Dr recommended to me. She recommended Pepcid for my acid reflux. I told her Pepcid did not work for me. She ignored what I just said and just wrote down on the paper that I need to take along with my other meds and gave the paper to me. Then it got more worse when she asked me when my last endoscopy procedure was. I told her years and I don't remember the date or year. She was confrontational and insulting. She barked why I couldn't I remember my last endoscopy. I told her again that was years ago. She just drilled on me about this issue and told me she could remember what she did years ago. At first I thought she was having a bad day. I realized this Dr was attacking me verbally without any cause or reason. Then she looked at her laptop and told me she saw the medical records from my last Dr and the procedure. She told me very fast what was done and everything was normal. I told her my Dr told me I had a polyp removed. She totally dismissed what I said like I was lying to her and told me everything is normal and I don't need a procedure done until 10 years. She kept repeating everything was normal based on the old medical records from my Dr that was done years ago. I asked her if everything is normal then why do I still get pains on my right upper quadrant. She again rushed and said the same thing. I did not get my answer. After she left in a huff, I complained to the med asst my experience with her was horrible. She told me she was probably having a bad day. I told her Dr Guiv was rushing me, disrespectful, rude, condescending, insulting and I was a new client. I left feeling really upset how I was treated by this so called Doctor with a degree. The staff was really nice. I do not recommend this Doctor to any new client females that sees her. read more

Dr. Guiv is great. You have to get to know her. She's reserved. My primary told me she's extremely bright, great at her job and really cares. What more do you want? I went to her and have been going to her for years. I highly recommend her. The only thing I have problems with is the hospital there. The clinic is great but if something were to go wrong, West Hills Hospital is the LAST place I'd want to end up. My only concern. read more

Dr. Guiv was recommended to me by another doctor and she has been my and my husband's gastroenterologist for many, many years for all our gastrointestinal needs. We like her immensely. I agree with another reviewer in that she is reserved at first, but once you get to know her, you feel like you're her only patient! She takes her time with you, she answers any and all questions, she's very thorough, she cares, she is very dedicated to her work and puts you at ease during any office visit or procedure you're having. I highly recommend Dr. Guiv. read more

Wow! Came for authorization for a test needed to this specialist and she was so aggressive, hostile and brusque I left feeling shell shocked. I like no nonsense people and hate chit chat but this doctor comes across more like a militant soldier at war rather than a physician talking about an invasive procedure with a patient. Not my style. I had requested a female doc thinking that would be more comfortable but wow, I need to feel comfortable on every level and I would imagine this is her style in the operating room as well. read more

The doctor is very arrogant and full of herself, you have to write down your questions because she is in and out before you know it and does unnecessary test, not very good bedside manners, does not return any phone calls and when she finally does she complains that she is working late to pay her bills..do not recommend her at all.. read more

Went back to see Dr Guiv again. Just like my first review, she was great!! I appreciate her and her staff.

Went to see Dr. Guiv. Just an amazing doctor, caring and professional. I would recommend her to anyone.

Fantastic doctor! Helped my daughter tremendously in a very short time. Very knowledgeable, gentle, patient, genuinely caring. No-nonsense as referred to in other reviews. read more

I went to 3 other gastroenterologists before choosing Dr Guiv for my colonoscopy. She is terrific!!... Actually listened and handled all of my specific issues with great care and success. She is no-nonsense, but funny and personable. Made a very uncomfortable procedure WAY better than previous Dr. Also staff very caring (which is hard to find anymore) and super competent! read more

It's hard to find a doctor you can connect with but I'm so glad I found Dr. Guiv. She is stern and very straight forward but very easy to talk to. read more

Terrible experience with Dr. Guiv. If you are just going in for a routine colonoscopy, you might be fine but if you have IBS or stomach issues that need a diagnosis and a plan of attack, find a another doctor. She could not be bothered. read more

Doctor Guiv did my colonoscopy procedure. Did not feel a thing. She is very good. Highly recommend it.

I was having stomach issues and made an appt. with Dr. Guiv after reading the reviews on yelp. During my first consultation I observed her to be very matter-of-fact. As a male, this was not an issue. She recommended an endoscopy and because I was going to pay for the sedative, she recommended I do a colonoscopy as well. About six weeks later I went in to had the procedure. I found the facility and the staff to be great. When I woke up, a nurse and then Dr. Guiv we're there to check on me. Although I had many questions, Dr. Guiv directed me to relax and save my questions for the follow up appointment. When the follow up appt. came, I found Dr. Guiv to be very thorough in explaining the results of the examination. I would definitely recommend her to anyone considering having similar procedures!, read more

Great ,professional ,efficient doctoring for my colonoscopy. The staff at the Westlake surgical Center was equally outstanding. Thanks. read more

Dr Guiv and her staff have to be the worst. Not only did I feel as though I was being yelled at each time I saw her, her staff forgot to send in the request for my procedure until the afternoon prior business day before my surgery which happened to be Good Friday. They called me shortly after sending in the documents to say they hadn't heard anything back from my insurance, when I called my insurance that is when I found out when they sent the request. After going back and forth with my insurance and the office I finally find out the lady who handles the requests was out on vacation and the employee who was suppose to take over for her just forgot and although they normally check a few days prior to any patients procedure to make sure everything is in order they "forgot" and received a phone call from Dr. Guiv herself yelling at me that I better figure something out because her office couldn't have made a mistake. Today I find out that they notated that I cancelled the procedure when in fact their office had to cancel it due to lack of doing their jobs. If you have to go here ask to see any other doctor other than Dr. Guiv, but good luck with that as not only is Guiv rude and hostile, but the office staff will be just the same..... and they are horrible at returning your calls. I wouldn't give any stars if that was an option, but she gets one because Yelp requires it. read more

I had 2 appointments with Dr. Guiv. The first one, she rushed me in and out. She came in with an attitude,and an arrogant way. I had filled out her questionnaire and she decided after talking to me that I would need a Sigmoidoscopy because I had multiple complaints. She I was very polite and respectful hoping she would drop her holier than though attitude. She did not. The next time I came in was for my sigmoid, and she was still the arrogant, no personality doctor. I decided I would never come back. She new what my complaints physically were, and only half addressed them. I asked her what my symptoms could be if they weren't what she she denied they were, and she didn't give me an answer, nor did she think to look into this problem. I finally found a dr. that not only was professional enough to listen to me, but looked into my problem, found out the problem, which I need surgery for, and was very very pleasant and thorough. I will never go back to that Gastro group again. I've used another dr. there as well and he had the same attitude. read more