RESPONSE TO OWNER:…read more To be clear, I have no issue with the screening questions or questionnaire. I am grateful the business has them in place and was able to inform me prior to my service. The issue was, and remains to be, your attitude and the way you handled the situation. You were extremely rude, condescending, and unable (or simply unwilling) to recognize any responsibility for how the situation unfolded.

Today my experience at Lush Health and Beauty Spa was amazing. I was gifted a gift card and decided…read moreto give them a try after reading positive reviews also after running the La Marathon 2026 that was 26.2 miles i definitely needed a message. I called on Thursday and was booked for the next day, Friday, March 13, with Crystal. She did an amazing job. I got a full body massage with cupping therapy. I will definitely recommend them to my friends and coworkers, and I will be coming back again and now for a deep massage.

I recently had chin lipo and scoured the internet desperate to find a place that does lymphatic…read moredrainage massage as my post op instructions suggested I have multiple sessions to help with the healing process. Most spas offer lymphatic drainage with a facial, but I didn't want that. I just wanted the massage. I found Agave through Yelp and I am so glad I did. This place is located on a quiet street in uptown Whittier. There's free parking in front on the street or a free parking structure directly across. The place is small on the outside but seems bigger on the inside. It's super clean and gives off a relaxing vibe. The massage room has a wall of battery operated candles that give off that ambient lighting and the soothing music is the cherry on top. Liz is so sweet. Talking to her feels like talking to an old friend. She's knowledgeable and good at what she does. The first session I did, I just got the facial massage, but during my session she learned I was post op and suggested the chin contour treatment which comes with red light therapy to promote healing and another machine that uses heat to help tighten the skin. The massage feels like a good type of pain. I know she's working her magic and I leave Agave with my jawline snatched. I love how she suggests things I can do while at home, in between sessions. And she makes sure I'm doing my part to help myself heal. I can't wait to be fully healed and try the other treatments they offer. The prices are super reasonable which is why I'll for sure be back and be referring anyone and everyone.

I booked a massage for my husband and i's anniversary and it was nothing short of amazing! As soon…read moreas you walk in it is so peaceful and clean! Our masseuses were so kind and skilled! My husband and I left so relaxed and excited to find such a lovely place close to home. I'm really looking forward to booking again and trying some of their different services!

Update: I came back to this spa day to get a massage with my mom last week. From the ladies,…read moreKimberly & Natalie checking us in to the massage by Janet and Eileen were top best service we have received!! The front desk met all our requests and helped me or my mom anytime we needed anything with a beautiful smile on their face. My masseuse, Eileen was the BEST!! Very professional and gave me the most relaxing massage that put me to sleep! I've never felt so relaxed the way I have felt with her. I can't wait for our next appointment. The music in the spa was better and relaxing but one of the showers had thick full of hair which was very gross to shower in.

Wow, if you ever stay or gamble at the commerce casino do yourself a favor and check out the…read moremeridian day spa. Hubby and I checked in early before his company event and had a few hours to spare and decided to check out their day spa. It's $35 for up to 5 hours, separate men & women's area with jacuzzi, cold plunge, dry sauna, steam room, theatre room and quiet room. It's kept pretty clean, was very quiet when we went in on a Saturday afternoon which was nice! Can't wait to go back again tmrw before we head home!

I came in today for a 30 min massage and once I arrived the host let me know they were booked for…read morethe next hour and asked if I can come back. I was in no pressure and ran some errands before. I came back an hour later and didn't realize they have a lot of parking in the back. So when returned I parked in the back and they have a back entrance. Once I was inside I checked in and the person in the front let me know I had to pay upfront. I changed my mind and wanted to do 45 min but the didn't have the time for it so I stayed with my 30 min session. The person in the front charged me and walked me to my room and I went to lay in the bed it was peaceful and quiet. Once my masseuse came in she saw me scratching my shoulders and said "oh, got it working on your shoulders". She went to work let me tell you! I felt I needed a bit more work on my legs but no complains my back, shoulders, arms and sides got the best massage ever. I only came here because it's close by and a friend recommended it. Typically I go to a place in Pasadena but found a new place I'll be coming to. I will also make sure to book an appointment before

My first time at In Step Massage and unfortunately it was not a good experience…read more The environment was extremely loud and not relaxing at all. I could hear people constantly coming in and out, employees talking loudly in the hallway, and even a man next to me moaning very loudly during their session. It made the whole experience uncomfortable and the opposite of what you expect when getting a massage. The massage itself also wasn't great. I repeatedly asked the therapist to use less pressure, but she continued pressing extremely hard despite my requests. At the end I left a $5 tip because I felt the service was mediocre. After I had already left and was sitting in my car, the front desk employee actually came outside and asked me for a bigger tip. That made the situation even more uncomfortable and felt very unprofessional. Overall the environment, the service, and the way the tip situation was handled left a bad impression. I won't be returning.

Not sure what is going on at this place... we walked in for a couples massage. The place is boarded…read moreup with a locked door and a thick customer service window. The lady who hardly spoke English rushed us out. Do not plan on returning.

Paid for 30 mins massage and was told they are done in 15 mins and said they did a great job when I…read moredidn't feel relaxed at all.

Pioneer Spa in Norwalk was honestly such a disappointment and I really wish someone had written an…read morehonest review before I went. I've been to a lot of Korean spas across LA and Orange County like Century, Wi, and Crystal, so I know what to expect. A friend recommended this one and I thought it'd be fun to try something new, but this was by far the worst experience I've ever had. The only reason I'm even giving it two stars is because of the owner, Mr. Kim. He greeted me at the front, was very polite, and took time to explain everything even though I already knew how these spas work. His friendliness stood out, but that was the only positive part of my visit. Parking was easy and free, which was nice, and I got a spot right in front. The spa is inside a small indoor plaza that feels more like an outdated mini mall than a wellness spot, and the entrance is confusing. Once inside, everything felt cramped and outdated. The cold plunge and jacuzzi were ridiculously small, maybe two and a half feet deep, and you could barely fit two people without bumping elbows. The jacuzzi wasn't hot enough, the cold plunge wasn't cold at all, and the overall atmosphere didn't feel clean or rejuvenating. The amenities were just way below what you'd expect from a Korean spa. The sauna said 173 degrees but I sat there for over twenty minutes and didn't sweat once. The steam room was the opposite, dangerously hot. The steam comes out directly from a vent near the bottom, and if you're sitting anywhere close to it, it literally burns your legs. I'm not exaggerating when I say it's unsafe. Even sitting higher up, I had to constantly scoot away because of how intense the bursts of steam were. That should absolutely be fixed because it's a serious safety hazard. On top of that, the jacuzzi and cold plunge both had warning signs taped on the railings that said things like "Be careful, this is not strong, do not shake." That alone made me feel uneasy. If the metal railings aren't sturdy enough to lean on, they shouldn't be in use. It's something so simple to fix, and I don't understand how they're operating without addressing it. The common area wasn't comfortable either. There were a few massage chairs that you had to pay extra for and no real seating to relax. The orange uniforms were funny and bright, but it made the place look more like a gym than a spa. There are themed rooms like an oxygen room, but they don't offer much. I was planning to eat at the restaurant since the website said it was open, but when I asked, the staff told me it had been closed for a while. Honestly, that was probably for the best because the space is so small that food smells would've been overwhelming. They do offer a few small items like shaving cream, a disposable razor, and a scrub, which is thoughtful, but it doesn't make up for the lack of quality. Between the outdated facilities, safety hazards, and disappointing amenities, this place just isn't worth it. For the same price, I'd rather go to Joy Spa or Century Spa in Koreatown where you actually get what you pay for. Those places have better amenities, cleaner spaces, and real attention to comfort and safety. Pioneer Spa feels neglected, cramped, and uncomfortable. I left more tense than when I arrived and definitely won't be going back.

I miss this spa. It is very good the money and a decent size. Not too big and not too small.read more

I love this place!!! I do the membership package and I can get either a facial or 90 minute full…read morebody at great reduced prices!!! Diana is go-to and she makes sure she learns something about me each time which helps the experience get better!!! Love it

Esencia is a "must" part of my self-Care maintenance! I meet with Kerin, who is knowledgeable and…read moreknows my body's needs. And the owner, Kathy, who is professional is attentive and caring. They accommodate my busy schedule, and I just can't imagine Esencia not being part of my self-care. Thank you, Esencia.

Man oh man, where do I even begin? One word comes to mind: OUTSTANDING…read more From the moment I walked in, the experience was exceptional. Sorra at the front desk was warm, welcoming, and incredibly accommodating. She took the time to explain the services they offer and even asked if it was my first Thai massage, which I appreciated because it showed she genuinely cared about understanding my expectations and comfort level. But the real star of the show was Nikki. Without a doubt, Nikki is the best massage therapist I have ever had--across both the United States and the Philippines. And that's saying a lot. I came in carrying the consequences of two consecutive workout days, tension headaches from work, and what felt like months' worth of stress stored in my muscles. Nikki immediately knew exactly what needed attention. She found every sore spot with incredible precision and consistently checked in to make sure the pressure was right. What impressed me most was that she didn't just provide a massage--she educated me throughout the session. She explained the importance of stretching, muscle recovery, circulation, and how tension affects the body. Her knowledge and professionalism were evident in everything she did. Every movement felt intentional, calculated, and therapeutic. She worked diligently from head to toe, and when I requested extra attention to my neck and head toward the end, she delivered exactly what I needed. She could immediately tell how tight and overworked my muscles were. Even the way she incorporated back-walking techniques felt incredibly controlled, safe, and effective. By the end of the session, I genuinely felt like a brand-new person. The heaviness I walked in with was gone. My pain and discomfort improved dramatically, and I felt lighter, looser, and more relaxed than I had in weeks. And can we talk about the balm she used? Absolutely magical. It had that soothing hot-cool sensation similar to Bengay, but far more refined and relaxing. Not overly hot, not overly cold--just perfect. Beyond her technical skill, Nikki was simply wonderful to talk to. She thoroughly explained what she was doing, shared stories about her life and her children, and made the entire experience feel personal and comfortable. She is relatable, genuine, knowledgeable, and incredibly easy to connect with. There are good massages, there are great massages, and then there are the rare experiences that remind you what true expertise feels like. Nikki delivered that experience. If you're considering booking here, do yourself a favor and request Nikki. Your body will thank you. One final touch that made the experience even more special was the tea they served after the massage. Thank you, Sorra! I had to request for an extra cup. I honestly don't know exactly what kind it was, but it was absolutely delicious. I was told it was imported from Thailand, and it was the perfect way to end the session. Warm, soothing, and incredibly flavorful--it complemented the entire experience beautifully. It may seem like a small detail, but it's those thoughtful touches that make a place memorable!

I've been coming to this Thai massage spot for years with my parents, but yesterday was actually my…read morefirst time coming on my own. I called the morning of and they were able to accommodate a same-day reservation so easily, which I really appreciated. I came back a few hours later for a 60-minute massage. Parking is pretty convenient -- there are a few spots in their lot, plus plenty of street parking nearby. My masseuse was Lisa, and she really worked through all the knots in my back. It was exactly what I needed. I left feeling so relaxed that I went home and immediately took a nap. The place itself is always very clean and well-run. After the massage, they give you hot tea and a little candy to enjoy, which is such a nice touch. I've been coming here for years and will definitely keep coming back -- and recommending it to friends!