I will start this out by saying the rooms were clean and the price was pretty reasonable. However, this place is very deceptive. We booked this hotel through booking.com, the location they had for this hotel was in Polson which was where we needed to be. We didn't think to check the map to confirm location, why should we? They should have the right info. Needless to say we will make sure to do research on future hotel bookings. While checking in we bring this up to the manager as we're now 2 towns away from where we needed to be and he wasn't even bothered by the fact that they have the information wrong. The hotels getting money so i guess why would he care.. too late at this point to cancel and switch so we deal with it. We ask what time breakfast ends and they tell us 7-11am. Now next morning we go, we notice there's prices on the menu which is okay but our confirmation email told us that "breakfast is included in final price" so we ask and the response was "normally yes but the free breakfast is seasonal" not ONCE were we ever told that breakfast was seasonal. Not in any email, not when we checked in and not even when we asked what time breakfast ended. That is something that needs to be known in my opinion. We got French roast and the classic breakfast. Fresh toast came out lukewarm by the time syrup was poured on top the meal was cold. If you're gonna eat breakfast, Classic breakfast is the way to go, but be warned your toast won't come out buttered unless you like doing that yourself. Yes we spoke to staff and managers about the situations. We didn't expect nor ask for money back, they stood there and listened. Maybe they'll make changes maybe they won't. We will be more aware next time we go to book anything. This review is to warn others and to know what to expect in some cases. And definitely know what questions to ask! read more