Bought my CPO Ariya from salesman Isaiah. An overall great guy and made me feel relaxed and not rushed to buy. He really worked with me as far as my options getting rid of my previous vehicle, and really helpful and knowledgeable helping me pick out an Electric vehicle. My service advisor Stephen specialized in Nissan EV's. Stephen gave me his personal cell and said anytime I have any problems with my Ariya, don't hesitate to call or text. Because I bought the EV from them they offered me free charging for 12 months!! That's AWESOME! That will save me alot of money. Every time I charge my vehicle there the sales team treats me like family. Like I tell all my friends and clients, if you're in the market for a new or pre-owned vehicle, definitely go see their sales team they will take care of you. From sales to service, these guys know how to provide a great car buying experience. read more

Nissan - Ariya's at Nissan of Marietta - Car Dealers Near Me - Marietta, Georgia

Made an early AM appointment for AC service. Was told it wound be 3-4 hours so I left it and went for breakfast. Came back and waited in the service area. While there, multiple customers came in with their cars, were serviced and left while I just waited. I finally had to go ask the ask what the status was, could not find my service rep, another one found the diagnostic result, sent it to me. It was exorbitantly expensive. After almost 9 hours, all I had accomplished was getting the diagnostic done. I'm sure the repair would be quality, but the customer service and the amount of time I had to wait, especially when my expectation was set to a much shorter timeframe is extremely frustrating. Lost an entire day of billable time, so this was a very expensive mistake. I will take the diagnostic, and go to a local repair guy to get it fixed less than they were quoting me. read more

I loved how helpful the whole team was from the beginning to the end . 10 out 10 would recommend.

WARNING: Classic Dealership Shell Game & Deceptive Practices! I am writing this review to warn future buyers about the severe lack of transparency and textbook deceptive sales tactics at this dealership. I was a serious buyer ready to close a deal on a 2024 Nissan Frontier SV Crew Cab RWD, but the final contract provided by the sales manager, Jeff, was packed with hidden traps, missing verbal promises, and critical errors. Here is exactly how they do business: 1. The Phantom "Discount" & Price Manipulation: Wayne called me in the evening and offered to shave an additional $250.00 off the selling price. Instead of applying this to my bottom line, Jeff and his team dropped their public internet price and absorbed the savings. They effectively gave me a net savings of zero while pretending to do me a favor. 2. The CPO Bait-and-Switch: They advertised this truck everywhere as a "Nissan Certified Pre-Owned" vehicle, which is supposed to include a 7-year/100,000-mile factory powertrain warranty. However, when Jeff sent the final paperwork, the "Limited Warranty Applies" box was completely blank. The contract boilerplate explicitly stated the truck was being sold "AS-IS" with zero dealer liability. 3. Tampering with Legal Documents (Odometer Fraud Risk): On the legal purchase agreement, they typed out the truck's mileage (28,001) but explicitly checked the box stating the odometer reading was "Not Accurate." Signing a document like that permanently damages a vehicle's legal status and completely voids its CPO eligibility. When caught, they brushed it off. 4. Double-Dipping on Junk Fees: First, they told me they would give me $3,214 off the internet list price of $31,652 (this price included the high DOC FEE of $998.50). When they sent the buyer's doc, they added the DOC FEE again! How do you offer a fixed-price discount that includes DOC FEES and then add it back again? That turned the $3,214 savings into $2,215.50. That would have been fine if they had told me that to start with. Second. Even after the double dip on the DOC FEES (pure dealer profit), they tacked an additional $199.00 Electronic Filing Fee right on top of it. Charging a thousand-dollar admin fee and then charging a separate fee to file the paperwork is greedy double-charging. 5. Vaporware Verbal Promises: Mike explicitly promised a complimentary LoJack tracking system, along with local dealership warranties on the windshield, paint, and seats. Yet, looking at the contract integration clause, Jeff intentionally omitted all of it. If it isn't in writing on that sheet, it doesn't exist legally--another classic verbal trap. The Bottom Line: This dealership group (which shares inventory and ownership with Nissan of South Morrow and Nissan of Lithia Springs) relies on the hope that you won't read the fine print. Jeff and his team play standard shell games with vehicle pricing, print out "AS-IS" contracts on certified cars, and double-charge on fees. I proudly walked away from this deal. Save your time, protect your wallet, and take your business to a transparent, independent dealership that respects its customers. read more

Every time I go I wait 2 hours just to get an oil change even with an appointment. They sign you up for $199 for 3 oil change and tire rotation. No inspection has ever been done. My tires were rotated but the tire pressure was not checked or leveled off. I had greasy fingerprints all over the hood and drivers door. The special is not very special to me. Now that all 3 are done I'll find a new dealership even if I have to travel and pay more. read more

Terrible customer service. This is the third time I'm bringing my Ariya (still under warranty) in for the same problem. I was told it would take 7-8 hours. They could not provide me with a loaner or even offer a rental for me to use! read more

I had an excellent experience working with my service advisor, Jerrod Arnold, during my recent car service visit. Communication was outstanding as I received timely updates on the status of my vehicle throughout the entire process. Jerrod has a warm, welcoming personality that immediate put you at ease. He took the time to clearly explain the recommended services and indicated how important they were. He was very patient, answered all my questions without rushing and made sure that I felt comfortable with the process. Jerrod Arnold is a great asset to Nissan of Marietta, and I highly recommend working with him if you want someone who is trustworthy, efficient, and committed to excellent customer service. Brenda M. read more

I do not usually write reviews, but this one right here is well deserved. I purchased my first car from Smith Automotive at Nissan of Marietta, and let me tell you this was hands down the best experience I have ever had with any dealership. I currently own four cars, and I have dealt with my fair share of dealerships before. None of them even come close to the level of professionalism and genuine customer care I experienced here. The team that helped me was unreal. David, Bryan, Meri, Isaiah and Stephen all stepped in to help me. I am not even sure half of them were working in sales because it felt like the whole team came together for me. Not one person tried to hustle me or pressure me into something I did not want. They respected my research, my budget and my goals. I came in knowing exactly what I wanted, and instead of trying to push me into a more expensive car like most dealerships do, they told me they would take care of me and they kept their word. They got me the exact car I came for, the monthly payment I needed, and they worked with me to include a warranty that actually makes sense. To anyone who has ever dreaded walking into a dealership, I understand you, but this place is different. This is the one dealership I would recommend to anyone whether you have bad credit, good credit or no credit history at all. If you are a first time car buyer or a young adult trying to make smart decisions, do not overlook this place. The used car selection is solid for the size of the lot. They focus on quality over quantity and they even washed and detailed my car before I drove off, even though it was not brand new. The small details made the difference. Every time I walked in they offered me hot chocolate, coffee, granola bars, trail mix and a comfortable place to sit. Nobody rushed me. Nobody pushed me. They truly cared that I was happy with my decision. You do not buy a car just for the experience in the building, but the way this team treats you matters, especially when you have never had a good car buying experience before. These people work with you no matter what. I honestly believe this team should be training other dealerships on how to treat customers with honesty and respect. If you are reading this and wondering if you should give them a chance, do it. You will thank yourself later. read more

Nissan - Car Dealers Near Me - Marietta, Georgia

Wrote a bad review about how they lied about having the car in stock.When i got the response back it said sorry for wasting my time but inventory changes quickly. It was about 25 minutes after I called them that i showed up when they told me the car was sold. That's as bad as the experience. They gave me some generic answer but i would have like to heard that it is not our policy to LIE to customers and someone will be reprimanded. read more

I took our Rouge in for a $59.00 oil change and new windshield wipers at $29.00 and have a part that fell out of the glove box compartment put back in. My drive out bill was $219.00...Although I did not request a "tire rotation" I was billed for it, the part was not put in properly (the service manager played with it, got working), the billing for the part installation was $99.00 for what I imagine was a 15 minute job. Now I have a whining noise coming from the front of the car due to the "tire rotation". I complained about the "charges" and asked for a refund on the rotation. What I got was a "free oil change", no refund nor explanation for the $99 "service charge"... My thought is that no body gets out of the Nissan service department for less that $200. I am now going to my local garage to find what they did, and it will cost me.... read more

Dishonest, will tell you what you want to hear, but they are dishonest. Won't return calls. Stay away from this dealership, I wish I never purchased my car from them. Worst experience read more

I brought my newly purchased car in because the wireless charging pad wasn't working, and Ollie was incredible from start to finish. He was patient, professional, and took the time to make sure everything was fixed properly. He got it working in no time and made the whole process smooth and stress-free. Truly great service--thank you, Ollie! read more

I had a deeply disappointing experience with Nissan of Marietta after purchasing a Nissan Ariya. Within days of ownership, the vehicle's battery range dropped drastically--from over 260 miles to barely around 110-120 miles on a full charge. This is not a minor fluctuation; it's a serious defect in an EV. What's even more frustrating is the dealership's complete unwillingness to acknowledge or address the issue. Instead of taking responsibility, they dismissed the concern with vague explanations like "weather impact," which does not justify such a significant drop in range--especially for a under the warranty vehicle. An EV's range is its core value proposition, and selling a vehicle with such poor and inconsistent performance is unacceptable. Even worse is the lack of customer support after the sale. Once the deal was closed, any sense of accountability seemed to disappear. I expected better from Nissan, both in terms of product quality and customer service. If you're considering the Ariya or buying from this dealership, proceed with caution. This has been a frustrating and disappointing experience from start to finish. read more

I was traveling from Perry, Ga to Chattanooga, TN with my daughters and 2 month old grandson. my 2023 Nissan Ariya wouldn't charge on an EVGo charger so I went to this dealership at 4:00 on Friday to have them look at the possible issue. They put my car on their charger and it started charging. They were very nice and accommodating, showed us into the waiting area, offered us snacks, drinks, etc. it was so hot outside. We were on our way in about an hour, but we are very grateful they took care of us!!! Thank you!! read more

Watchout for Noel Philadelphia, in the service center. He is ripper. He is a liar. When I called him to fix up an appointment for an oil change for my Nissan Sentra, he told me it costs $59.95. But when I took my car there, he told me that $59.95 was the price if had a coupon from Nissan, otherwise it will be $79.95. With all taxes the final bill turned out to be $91. This was a rip off for me. I would never go to this service cen again. read more

I purchased my car at the end of January 2026 from Ricardo Ward. He worked with me answering all my questions over a series of days until I was able to go in and finally view the car. The application process and the entire experience was very professional and I couldn't have made a better decision. I love my new car. If you want a stress free experience, stop by and shop with Ricardo. He's a great salesman.-Amber L. read more

Since the new ownership, this has been a great place to go and buy new or used cars. I have only purchased Nissan vehicles and recently moved to the area. This location is local, family owned and they care about their customers. I even go for service and parts, when needed. I highly recommend this dealership. read more

Dropped off my car two days ago just for a tire replacement or patch, and they were going to do a recall in the car, I came in today and nothing has been done in my car, I had to be paying uber and a friend to drive me around, just for them to have the car without doing anything on it. And just for them to tell me "I am sorry, you should take it somewhere just to get a patch" what??? I am so done this this place. read more

DO NOT BUY FROM ISAIAH JORDAN!!! He will scam you and tell you that he is giving you stuff and make it seem like you are getting a deal & then "not file the paperwork." I was screamed at in their office by someone they hired to "make things better." I left the dealership crying three different times and wish I would have never bought a vehicle. nothing is worth what I have done through because of them. read more

Hands down one of the worst dealerships I've ever interacted with. The manager I spoke to was nice, but the level of dishonesty and arrogance displayed by the younger employees . . . . There's too many cars for sale and too many dealerships in this city, and on the internet that are transparent and approach from a customer service oriented standpoint. Live your life like it's golden.... And..... Go ELSEWHERE, and when you have an amazing experience "there," tell them that I sent you... read more

Drove over an hour to see a specific vehicle. Talked to the dealership on our way there to make sure the car was still available. Confirmed. Got there and was told the car was sold the day before. read more

It's taken me a while to write this, but the sales staff is pushy and they lie (wheel alignments NOT included in my service plan). Purchased a 2024 Pathfinder and a service agreement that was to include oil changes, tire rotations, and wheel alignments. The pudgy salesperson and I discussed how much we both like a tight drive, so I know that wheel alignments were discussed as part of the plan. Turns out that they're not included in the plan. What liars! read more

Some of the most useless, incompetent, unprofessional, inconsiderate staff that I have ever encountered. It is a group of employees that have been very poorly trained and do not understand the concept of good customer service. Avoid this place at all costs. They get one star and that's only for the complementary potato chips that are available in the service waiting room. read more

They call you every 30 minutes when they are trying to make a sale, but act like you don't exist once they have. They have charged me a ridiculous amount of money to add steps on my truck, and now I can't get anyone there to tell when they're going to install them, or give me my money back, so that I can get it done somewhere else. I am beginning to think that I may need to get the law involved at this point. Customer service after the sale is awful, to say the least. Should have gone to Town Center. read more

The sales and service groups did a great job for us! We purchased a used car from Marietta Nissan, and everyone was very helpful and extremely easy to work with during the purchase process; also after we picked up the vehicle, there were a couple of items that needed to be checked on, and the service department jumped on it, did a full inspection of the vehicle, and took care of the items in a fashion that was more than we expected. Our experience with Nissan of Marietta was excellent and would recommend them if you are looking for a car! read more

No matter what I need or want to tell this dealer, they never answer their phone or answer an email. I just can't get ahold of anyone. I do not recommend even attempting to buy a car from this dealership. read more

Be careful if you attempt to purchase a vehicle from this dealership. They pulled my credit report in error resulting in a hard inquiry. I live in Washington State and have never been to Georgia or contacted this dealership prior to the error. I have tried multiple times to contact a manager and only hear back from Sales. I am not interested in purchasing a vehicle from any dealership but if I was, it would be in Washington. I have contacted and filed disputes with the credit bureaus but they say I have to deal directly with the dealership. My credit is poor so hopefully the purchase wasn't approved based on my report. It's too bad though because maybe the purchaser has good credit. They have ignored my requests to speak with a manager so this can be removed from my credit report, which is now frozen. I have asked for the name and address used on the application but they will not provide the information. All I know is it definitely was not me or anyone I know. read more

Went in do get a diagnostic done. Left with more issues than what I came for. My car started making loud noises and shaking really bad. When I took it to a mechanic to fix the first issue they also informed me that the last place that had it (Nissan) didn't apply the lug nut on my tire so that's why it was doing all that. Because of this it damaged the nuts and the wheel studs. So had to get that replaced as well. They told me when they lifted my car they could moved my tire Back and forth and could have came off and it could have been very bad for me. Especially since I had it on the highway. That is negligence on Nissans part. I tried calling because it's an hour from me and it's been a busy time to just drive there. I called multiple times asking for the manager and still haven't been able to reach anyone. They even had me on hold for over an hour. I still haven't gotten ahold of anyone. So now ill be taking it up higher. read more