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NiuBaoBao

5.0 (1 review)

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2 years ago

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OLA Restobar

OLA Restobar

3.5
(948 reviews)
5.3 mi
•$$

Absolutely phenomenal! The food was scrumptious, bursting with flavor, beautifully presented, and…read moreserved in generous portions. We enjoyed the ceviche tostadas, caldo de camarón, potato taquitos, café de olla, and Mexicafé. Every dish exceeded our expectations. The best part of our visit was Molly! She delivered exceptional customer service, friendly, attentive, charismatic, and genuinely caring. She made wonderful recommendations, anticipated our needs, and made us feel truly welcomed. Molly elevated an already amazing dining experience into an unforgettable one. If you visit Ola Restobar, ask for Molly. You'll be glad you did! We can't wait to come back with family and friends.

The experience at Ola was extremely disappointing, and the biggest reason was the poor management…read moreby Jorge. When we arrived, the line was already very long. Jorge came outside multiple times, clearly saw how many people were waiting, and even recorded the crowd on his phone three different times for social media. Knowing the capacity of the restaurant, he could have easily informed everyone that the remaining people in line would likely not get in. Instead, we waited over three hours with no communication. While we were waiting, I repeatedly watched people call Jorge. He would come outside, greet them, and bring them straight inside. I personally saw this happen at least six different times. When it was finally our turn to speak with the host, we were told there were no seats left, that we would have to stand, and that we wouldn't even be able to order food. I confronted Jorge about letting those other groups in ahead of everyone else. His response was that he knew them personally and that they were friends of the restaurant owners. That explanation only made the situation worse. My wife had just finished a 14-hour hospital shift, and we came here hoping to enjoy the game together. Instead, we spent three hours waiting only to be treated as though our time didn't matter. What was most shocking was Jorge's attitude. He literally told me, "They won't do anything to me if you post this. I'm friends with the owner." If that's the mindset of management, it's no surprise customers are treated this way. It truly felt like only friends and family received special treatment while everyone else was left waiting without honesty or respect. I have no issue waiting when things are busy, but I do expect transparency, fairness, and professionalism. Unfortunately, this experience showed none of those qualities.

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Buffalo Wild Wings

Buffalo Wild Wings

2.0
(1.3k reviews)
2.6 mi
•$$

We decided to have some wings before the movie and I love BWW. Since the Brea location closed, I…read moredon't get to enjoy them as often. I was shocked by the amount of low reviews and overall low rating. I don't get the low ratings regarding price since it's a chain! Now for service, that's valid. My personal experience doesn't reflect that. This is a family friendly restaurant with more of a bar feel. There were multiple families dining since they do have their bar area vs dining area. Our server Jeremy was very friendly and attentive. We got sat down right away and we asked for happy hour menus. He kindly brought them and gave us time to look them over. We ordered a couple of beers from the happy hour menu and a buffalo chicken dip to start. The dip was delicious with plenty of chips to enjoy with. It had a kick to it but not too spicy. We really enjoyed it and will be ordering it again. We also placed a wings order and played extra for all flats. The veggies were good but on the smaller portion size. The wings were delicious! They were fresh and juicy in the inside. They had enough sauce on them where they weren't dry and they weren't drenching. I do prefer them a bit more saucy but they were still good. Overall this was a relaxing casual meal before heading to the movies.

I recently visited the Buffalo Wild Wings location and unfortunately the experience was frustrating…read morefrom the start. The restaurant was only a little over half full, yet it took about 10 minutes just to get someone's attention to seat us. After finally sitting down, we waited another 15 minutes before anyone came to take our order. To avoid waiting again, we placed our entire order (food and drinks) all at once. The drinks actually came out pretty quickly, but the food took more than 30 minutes to arrive. I want to be fair to the staff because everyone we interacted with was friendly and polite. The real issue here seems to be severe understaffing. It was obvious the employees were doing their best but simply didn't have enough help. This ultimately falls on management. Whoever the general manager is for this location clearly isn't staffing or running the restaurant properly. A place this big should not struggle this much when it's only half full. I enjoy Buffalo Wild Wings, but this location really needs better leadership and staffing before I'd consider coming back.

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We were sat in the bar
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NiuBaoBao - chinese - Updated July 2026

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