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    NJ Alteration & Clothing

    5.0 (2 reviews)

    Services - NJ Alteration & Clothing

    Clothing alterations

    Clothing mending and repair

    NJ Alteration & Clothing Photos

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    2 years ago

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    111 Sage

    111 Sage

    4.7
    (34 reviews)

    I have now called and left 2 messages. Message says "will return call in "24-48" hours. One week…read morelater still no call back! Never calls you back. I read the reviews, the owner seems to think she is the only one in town providing alteration services. Do not waste your precious time.

    I never really give bad reviews, but I just want to share my experience with everybody here so that…read moreway they can be prepared for the possibilities. I really wanted to like this place. Sheila was fantastically friendly! She really knew what she was talking about when I was at my initial fitting and we were discussing what needed to get done. My dress was a little too long, and the zipper in the back wouldn't zip up the top 2 inches. A hem, lowering the zipper, and adding a little hook and eye cost about $103. You have to pay when you drop off your dress also (just an FYI). I did come a little close to the event asking for alterations. I dropped the dress off on April 10th (the wedding was April 19th and I was ok picking up the dress the day before if I had to because Sheila's reviews made me confident in her abilities). She said she could have it done in a week for me since these were "the easiest alterations" that she has been requested to do all week so I really wasn't worried. Here is where my hardships began... Fast forward to April 17th, the agreed upon date that I would pick up the dress. I walked into her beautiful store, and she looks extremely surprised to see me. She asked me which dress was mine, and then she explained that she actually didn't even start the alterations because she didn't properly put it in the system. Then she also explains to me that that she should probably hire an assistant. She reassured me that my alterations will be done by the following day (which I'm confused why she said it would take a week if she could do them so quickly.. but she seemed extremely busy so I get that there are other people who need their alterations before me). My anxiety is THROUGH THE ROOF at this point because I'm worried that I won't have a dress for the wedding that I am the maid of honor for. Again, probably my fault for coming 9 days before the wedding needing some alterations on a dress that didn't fit me too great. I don't think the alterations were too difficult though.. I come the following day, and my dress is ready. Sheila is doing a great job at juggling the 3 customers she has in the store at the time. She gives me my dress, and I try it on. The hem is great, but the zipper issue... I'm sorry to say this.. was NOT at all what I thought it would be. I think my roommate could have done a better job than this. Like even if the zipper was lowered just slightly below the waistband instead of on it like in the picture, it could've looked much better. I can definitely tell she was rushing. But the lack of cleaning up the threads just made me so uneasy about the quality of work I was receiving. She did not offer me a discount and was happy to send me on my way like this. I didn't think it was too bad in the moment until I took a closer look when I got home. Unfortunately, I didn't have the time to figure out a different dress situation. I was asked several times during the wedding if my zipper broke on me :( I had to explain that it's not broken and that these were the alterations made on my dress. Overall, I think Sheila's customer service was superb, and I think she's very knowledgeable which is why this isn't a 1 star review! Do I think she has the capacity for new customers? Absolutely not. Did I feel taken care of as a customer? Absolutely not. Will I come back? Absolutely not. Too stressful for me. But I'm sure she's really good at keeping up with her current clientele!

    NJ Alteration & Clothing - sewingalterations - Updated July 2026

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