Been here a couple times and every single time they are wonderful! Tyler is super knowledgeable and…read morekind. He's helped me with my vape device a few times and I just can't say anything bough nice things about the guy. They have a great selection of products and accessories and the guys behind the counter are ALWAYS helpful and responsive. Five star reviewe here folks !!

Im in love... great service, and they have a whole out door lounge to enjoy your purchase!!!read more

Love shopping at this location. Staff is great, especially Michael and Ryan always with great…read moreservice.

If I could leave -5 stars, I would. This is by far the worst shopping experience I've ever had at…read morethis location. I gave this place a second chance after a bad experience with one of the employees, and today it was even worse. The woman helping me today was extremely rude, unprofessional, and clearly not trained in basic customer service. She spoke with attitude, was irritated when I asked to see an item, and refused to provide her name when I asked. Instead of helping me or recommending products, she rushed me and kept saying they didn't have anything for $15, even though I came prepared to spend over $150 because I just renewed my card. The service was loud, careless, and rude. If management reads this: your staff needs serious training. This location keeps losing customers because of the way your employees talk down to people. I won't be returning after this.

I just wanted to take a moment to share how much I truly enjoy shopping at your business. Every…read morevisit is always a great experience, and it's clear that you put care into what you do. I also want to specifically recognize Víctor. He has been absolutely amazing every time he's helped me. His knowledge is impressive, and he always takes the time to explain things clearly and make sure I'm getting exactly what I need. It really makes a difference and keeps me coming back. Thank you for providing such excellent service and for having such a great team.

Benny was amazing! Prices are great. A must go to store. Great products with affor prices. From out…read moreof town made us feel welcome

Here- BILLY is the star of the show…read more He has an extremely loyal clientele because he works hard to make sure every detail is perfect and that he is stocking the best cigars available. Stars of the cigar world recognize him as one of the leading retailers and frequently stop by with their latest offerings. He also has amazing accessories like ashtrays, briefcases, lighters and humidors. The place is one of a kind- and has the best people watching in town. Andrew the stores assistant manager brings fresh coffee and soft drinks and will cut and light your cigar. In Miami- this is the place to go. It's located downtown near the Port of Miami and the courthouses. Which as a lawyer who sues the cruise lines on behalf of injured passengers is perfect for me.

Billy is a terrific host and the store offers an amazing selection of everything cigar!read more

Great customer service, good prices, and good location. They have everything from smoke products to…read morealso just nicotine products like zyn's

This is my favorite local smoke shop! I visit about once a week and the staff is always super…read morefriendly and they always have what I want. The price is good and the shop is very pretty!

Had my batteries in stock when I was leaving on a cruise. Good guys. The area is south beach so…read moreit's in an interesting part of town. Don't let that stop you.

HORRIBLE CUSTOMER SERVICE!! Never had this experience…read morebefore but the guy working during the night shift was very rude and aggressive when I was just asking him about some products. I ended up leaving without buying nothing because the disrespect. Very poor experience...

We were visiting from out of town and experienced a rude employee/manager. Had a horrible attitude…read moreand was completely unhelpful when asked for input about products. Find another smoke shop nearby, you're guaranteed better customer service elsewhere.

Managers a zero. Wouldn't let me charge a vape I bought there the day before after the person who…read moresold it to me said I could come back and charge it since he didn't include a charging cable when he sold it to me. Went from giving these guys my business once a week to will never come to this store again. Have a nice day

Midtown Smoke shop is located between wynwood, edgewater and biscayne bay area. Very central to…read moremany local spots. This smoke shop has all your smoke habit needs such as rolling paper, lighters, bongs, smoking devices etc. They also expand a bit and have drinks and exotic snacks available as well as some delta treats. Customer service is great and it feels like home walking into this place.

My favorite smoke shop in the wynwood area. I love that they have literally everything even rap…read moresnacks, & the prices are decent. They're usually open, the workers are super nice & helpful. My only complaint is the lack of parking.