Akemi claims efficiency, but what really defines her approach is an unforgiving attention to every…read moredetail that too many so-called professionals miss. I don't praise easily, but she tore through our tangled financial mess like it was nothing, giving us clarity where there was chaos. Her speed is not a breath of fresh air; it's the baseline anyone should expect. If you want someone who will treat your financials like a personal challenge rather than a routine task, Akemi is who you call.

Akemi has helped me from the moment I incorporated my company in 2014 and has been an amazing…read morepartner throughout all those years. She is extremely capable, delivers very quickly and is just a joy to work with. On top of that, she is also incredibly thorough and doesn't make any mistakes. Akemi is always able to answer questions and take the time to explain things. I cannot rate her highly enough! Give her a call, you'll be happy you did!

Jene helped me at the last minute. She was super easy to work with, and she has already started…read moretalking to me about the next year. I plan to come to her in the future. Great local and family owned tax professionals.

I have been coming to Jegan and Jordan for almost 12 years. Tom was my life saver as it related to…read moremy taxes. When he retired I was nervous to say the least. But Teresa, who stepped in when Tom left has been an absolute DREAM! She has put my mind at ease, spent time explaining things as I learn how to wisely structure and grow my business and she is so kind. I absolutely trust her and she is generous with sharing her knowledge. Her communication is excellent which is so important when having someone support you with big financial decisions. Thank you Teresa!

Michelle quite literally changed my wife and I's lives…read more My wife is very intelligent with a business/accounting background and for the last few years has taken on the task of handling our taxes while I was in graduate school, which has been relatively straightforward because I was not working full-time. Within the 2025 fiscal year, we purchased our first home, I worked multiple full-time roles, and she was given stock in her company, so things were far more complicated. However, my wife still gave it a shot going through the tax preparation process. By the end of it, we were going to owe $11,000. We were absolutely devastated, and immediately started thinking about how on earth we were going to be able to afford our mortgage on top of such an insane tax burden. We decided to reach out to Americas Tax Service after seeing their wonderful reviews in hopes that we could somehow lessen our burden, even if by a couple thousand. We booked an appointment with Michelle, worriedly walked in with our paperwork, and after no more than 45 minutes she informed us we would not only owe $0, but we would in fact be receiving a refund of over $2,000. I cannot express the joy and relief this news brought to my wife and I. Michelle is very efficient, laid back, and overall just an incredibly knowledgeable, warm professional. I could not fathom going anywhere else for tax services. Seriously, book your appointment. It could mean the difference between owing $10k+ and getting a check for a few grand in the mail.

Michelle saved us for this year's filings. I'm a very tech savvy person who has always done their…read moreown taxes. This year I even validated my own inputs with AI and was staring at a 5 figure tax bill. We went to Michelle hoping to get the honest truth and walked away with news that we'd actually get a refund! Her support and pointed questions are nothing a e-filing or AI service can provide. She's got a customer for life and I'm so thankful for her expertise and humor along the way.

Reliable, efficient, thorough, and trustworthy. We wouldn't go anywhere else. Highly recommend!!read more

I made a tax appointment on April 1 for May 6. When I scheduled it, I told the office it was to…read moreprepare 2025 taxes for my mother and for a trust she has. When I arrived today, I met with a man named Oscar. I told him I was there to file taxes for my mother and for her trust. For some reason, Oscar asked me when my mother died -- she's still alive. Then he told me he couldn't do a trust return. When I asked why they'd booked an appointment for a trust return if they don't handle trust returns, Oscar blamed his assistant. This is despite the fact that "trust income tax preparation" is listed as a specialty on this very Yelp page. So now I have to start from scratch -- find a new tax professional and book another appointment, probably a month out. This is incredibly inconvenient, and it was easily avoidable. The worst part is that it's going to cost me real money. The delay between when the trust taxes should have been filed and when they actually will be filed is going to increase late payment fees and penalties. Will Robert Abbott Tax Services cover that cost? I left 1 star because 0 stars wasn't an option.​​​​​​​​​​​​​​​​

THIS IS A SCAM. THE WORK WAS NOT COMPLETED. I have nothing to show for the thousands of dollars I…read morepaid Serah Blackstone Fredericks. I hired her to do bookkeeping and to train me on QuickBooks. The limited bookkeeping was grossly inaccurate with many, many things miscategorized. She did not provide a Profit & Loss Statement, a Balance Sheet or a Statement of Cash Flow She initially took responsibility for this and offered to provide a partial refund, but now she has ghosted me in the process of negotiating the amount.

Needed to hire someone to come fix the errors, but her assistant did a decent job with the basics…read more If you have a small business without too many transactions, or your books are not complicated they will do a wonderful job for you. More complex issues, or businesses with large payroll or 100s of transactions in a day are most likely beyond the scope of their experience.

Don't bother calling. They do not respond. Let's think…read morekindly and assume the reason they do not show the courtesy of returning messages from a potential new client is because they are too busy.

Great owner. Very professional and knowledgeable, and got our taxes done quick. I highly…read morerecommend this place for your tax needs and financial accounting.

Thank you for the help over the years. Good to see you back in action…read more You are making tax declaration building and processing look easy by structuring and streamlining the process and having such a positive attitude. I wonder if this shouldn't be a tax write off in the marriage saving category, if it existed. So much easier than struggling through the broken mess of TurboTax, worth every penny. Thank you Steve.

Have you ever been ghosted by a tax professional? Sadly I have, and the possibility is strong that…read moreyou will too if you choose to do business with Steve and Emperor Tax Service. Steve has done my taxes since 2009 and I started having him do my parents as well a couple years back. I used to work with Steve (taxes are his side gig) and he was much more responsive, but now that I am just your every day customer it seems as though I am not worthy of a response. Last year, Steve stopped providing physical copies of our tax records on the spot (which previously was a very nice touch). Instead, he provided a thumb drive. We told him then and there that we had a Mac and it wouldn't work. He said we just needed to format it and should there be any issues, we could contact him. When it came time to apply for my student loans it didn't work, so I contacted him asking for a copy. That was last May, and he still hasn't responded and I don't have a copy of my return. Similarly, my mother got an estate tax document and needed her taxes amended. He wouldn't respond to anything. Finally, I contacted an old coworker who asked him to contact my mom. He called me instead, from his work, and left a message. I called and texted him asking him to call my mom, not me. After about a month, he got in contact with my mom. He took her original estate tax document and told her he filed an amended return before the July extension. However, he has continued to withhold her original documents and has never provided her a copy of the amended return he states he filed. I have been calling, texting, and emailing Steve since May of 2020 asking for a print out of my taxes and the return of my mother's documents as well as a copy of her amended return. He hasn't responded or provided anything as requested. Needless to say, we will not be continuing our business with Emperor Tax Service. We just want our documents so that we can have someone else do them for us this year. Also, if you still choose to do business with Steve but find yourself where I am--I've done the homework and you can file form 14157 with the IRS to make a Return Preparer Complaint.

KeAloha is amazing. Friendly, empathetic, very smart and always up on the latest tax laws. She has…read morehelped keep our heads above the water for several years now, and every tax season I go into it knowing that I'll come out of it as well as possible. I am so grateful for KeAloha and her staff!

From the owner: - Year-round tax planning, consultation & preparation for businesses and individuals…read more- Registered Domestic Partnerships/Same-sex Married Couples - Bookkeeping, Payroll, Sales & Use Tax - Estates & Trusts Call us for an appointment in our Martinez office!

Amazing professional tax preparation! Daisy is fantastic, so kind and thorough!! Quality of work is…read moreoutstanding!

This was my first time working with Daisy, and she was a pleasure to work with. Her communication…read moreis excellent. She got my taxes done and filed in plenty of time. And the best part was her affordable rate

Glad to see this guy has put a sign up and is open for the rest of you to hire him. He's going to…read moresave you a TON of headaches and the good stuff $$$$ MOOLA I was lucky to find Keith, many years ago. I run my own business and he set me up to create and distribute invoices, collections, and everything that it takes to get my billing done. I mean it was a revelation for me to get everything in order and know where it's all going - and More Importantly - where it's coming in from!! Right. They did my taxes and saved me a bunch of money - and listen, I have an undergrad in accounting with a concentration in taxes (4.0 in this area) but I gotta admit - it is / it was and always will be CONFUSING! (Confucius say use Axis to save yourself aches and pains). Okay, maybe too corny. A HUGE Blessing to have these guys really take the time - be extremely patient (I wouldn't be that patient) and take me through the steps of doing my own day to day accounting. At first they did it for me - and then they weaned me out of it by helping me through the steps numerous times. I wanted to do it after a few years when my business became easier. Point is - Contact Axis with Keith - you will Love this guy. He's too easy to deal with and he has a personality. Some accountants you don't know what they're thinking like it's some kind of mystery. Not so with these guys - straight up, reliable, and get the job done by knowing all the angles. INTEGRITY

My books were a disaster. My previous bookkeeper completely messed all my records up and to be…read morefrank: had no idea what he was doing. I had 55k in uncategorized expenses...what??? And then, the stars aligned. I had previously worked with Keith and Alissa in my past life. They were highly regarded throughout the company and were known to get it done. Keith randomly reached out to me asking if I needed help with my books. I jumped out of my chair and said I needed him 6 months ago!! I would hire him as my CFO if I could afford him (I still plan on doing so when I can ;)). I now actually have books that are properly categorized and inventory that is actually booked properly! It's freaking amazing. I can not recommend this firm more to people that are in need of accounting/bookkeeping services!