Patrick and Joanne were amazing to do business with. They paid attention to all details and the…read moresale went very smooth. Patrick is a true SME with many high end exotic cars. No pressure sales ....the safety check was top notch and when I picked up the vehicle it was pristine! I plan to use this shop for all maintenance moving forward. I highly recommend this dealership Dr Tim Crader

My family has purchased 3 cars from here. One for myself, a car for my grandmother and my teen…read moredaughter. They've all been serviced exclusively by their shop as well. I can't say enough nice things about Patrick, the owner. He is kind, fair and knowledgeable. John in the auto shop is a gem. He once spent 20 minutes online shopping for tires with me over the phone. I call them with any car issue and trust them implicitly to help me. I can't really imagine buying a car anywhere else. First purchase was 2019 and the car still runs great. Don't hesitate to do business with them.

FAIR AND HONEST!!! Jim and his crew take good care, do quality work, go above and beyond to…read moreprioritize EVERYONE who comes in with an issue. They did suspension work, brakes, and tires all with great care, service, attention to detail, and exceptional pricing. This is my go to shop!

asked them to fix a tire they fixed it but not to long after it went flat again. The tire was fixed…read more3 times they told me it's my rim I wish they told me that the first time . Charging me 20$ each time . I bought new tires and rims only to find out the rims needed to b wire brush down. Never again

Now closed due to the owners retirement…read more I'm back to doing my own work on my vehicles as there isn't anybody as good as JMS in the area anymore.

JMS has been great. I've brought my 2007 Honda Civic to them on a number of occasions and they have…read morebeen great to work with. In addition to providing quality work at a fair price, they are friendly and provide great customer service. I will continue to use them for my automotive needs.

Had a low/flat tire on a rental car that Budget blew off. On a semi emergency basis, I called…read moreBroadway to see if they could help. I explained my situation and they told me to come in and they would fit me in. After arriving, I waited less than 30 minutes and was on the road again. They charged me a nominal fee. As an out of towner in an emergency situation, they could have charged me almost anything and I would have had to pay it. I could not have been more pleased with their response and service. I highly recommend them.

The sweetest most honest people in the industry. Marlin helped me through so many difficult…read moresteps...then he helped my sister with her nightmare of a car situation. Then again recently he recommended someone who is helping me with body car work....can't give a higher rating, if I could, I would. The owner is caring, kind, helpful, honest and provides top care. I wish I would have known about him sooner as I am a Mystic local. I am so happy I found this place!!!

Awesome service quality of work is excellent. Mechanics go above and beyond. Prices very reasonable.read more

Service is great and the repairs are done well. I hate to give a bad review, but I was blindsided…read moreby the price. It was far too much, and I never got a call or quote prior to the work being done. I'll still go back, but prepared next time.

Very good service, fair pricing. Always a straight answer…read more Very good owner/manager and great mechanics. They do all kinds of repairs. From tires to tune ups. It's the place I'd send family and friends.

I wouldn't let these guys tighten up my lug nuts. After the work they did on my wife's car. They…read morechanged the water pump car still overheats. They recharged their air conditioner, still don't work. They changed the timing belt now the car only runs off of cylinders, worst mechanics in the area. The owner mario is a straight up j****** , rude piece of c***

The car repair industry has a HORRIBLE reputation. (rightfully so IMHO)…read more But every once in a while you find a car repair shop that is run by a honest, solid, reputable group. (In this case it's been in the family) I've driven right by this place lot's of times. Never gave it a 2nd thought. Until.... my current car guy (norwich tire, their awesome!) didn't have the diagnostic equipment to figure out why my Chevy S-10 was ready to stall at every stop. I really trust Bob at Norwich Tire (NT been in the industry, same location for a couple generations) and asked him to recommend someone. With out any hesitation he suggested 2 different local companys. I thought I'd give Charlie & Dougs a try. When I walked in to their place, I was SHOCKED! The place is so clean, well organized, virtually spot-less and the people were friendly, incredibly knowledgeable and right on top of things. It went off like clock work. They called, explained the problem, answered all my questions. No unpleasant surprises... In fact I'm thrilled with the great job they did, how I was treated and just how professional and trust worthy they were. So if you're local or if you just blew into town for a run at the casinos, I had a great experience with these guys. Bottom line, I'm a tuff and vocal consumer & I don't pull any punches and I'll go back to them in a heart beat. Johnny Bogs

I've brought a couple different cars to these guys over the years for a whole range of things from…read morediagnostic issues, tune-ups and bigger repairs. I really like the crew here and they we're honest and fair. They told me things that saved me money when they could have easily ripped me off. They are good at communication and also well versed and skilled at car repair... I highly recommend this shop

I have brought my car to CIC-Rich's Service Center 3 times…read moreand every time I received excellent and expedient service. Don and his crew are top notch. Best place around for dependable, honest service

They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!