Hands down amazing experience. I've never been to a spa or done any of these treatments before but…read moreI got the Shiny Pearl and I definitely felt like one after. The staff was so kind and helped explain all the facilities and gave suggestions on which to use at what time. The treatment itself was heavenly. And all the facilities were so clean! They have a bunch of different hair/skin products to use after your treatment and they have tea, a coffee machine, water and snacks in case you're in need of some sustenance during your visit. They even have an ATM near the entrance if you forget cash for your tip, or you can Venmo/Zelle. I will 100% be coming back!

Lovely experience all around, I see why people come here to get pampered! Felt super refreshed and…read morerejuvenated afterwards would highly recommend trying if you've never been to a Korean type spa or just in the area (have to book in advance!) Facilities were clean and lovely, they have the spas and massage rooms on the first floor and a clay and salt room on the second floor. There is a vanity room where there are plenty of snacks and water/coffee/tea for you to rehydrate yourself with. I believe you get an hour before and after your appointment to enjoy all the amenities. And if you get the scrub highly recommend coming early and softening up your skin in the spas beforehand. I got the silverbell 1 hour message, which comes with the scrub, massage, and also a hair wash. The lady was super gentle and checked in on me whether that was the water temperature, scrub pressure or the massage strength. I thought with everything going on in this it might feel too rushed but time felt well budgeted.

I'm not one to leave reviews but this was an incredible experience. I just got done working 2 weeks…read morestraight also working outsidelands. I ordered a massage and was able to use the bathhouse as well. Absolutely incredible- Came here on on Thursday. Showed up Early- got in the showers, steam room, sauna and baths all before an Incredible Massage from Claire. I went back to enjoy the showers and baths for another 10 relax and ended on a high note. Staff was amazing and i left feeling relaxed and rejuvenated. 15/10 experience. I will definitely be back. Thank you!

Came here with a gift card and it was so nice!…read more Good: - Went on an all women day and really liked how it wasn't packed! - The place was super clean - Everything was explained to me well - The hot sauna cold plunge was so good! I also liked the steam room since you can rub salt all over you - The hot sauna was really good temperature and I liked that they had a clock inside - The cold plunge was the perfect temp and you can also see the clock - The hot pool was surprisingly amazing and I stayed in in longer than I planned - The hot tea and cold towels were a big plus Bad: - More on the expensive side - I also got a massage but it wasn't super memorable Overall would come again!

Can't say enough good things about this place. Beautiful studio with a convenient location…read more Megan is an incredible provider. So kind and gives a hell of a massage. I left feeling like a new woman. Definitely will recommend Redmint and Megan to my circle. I will be back!!

Very zen ambience, Iove the decor and the space. People are friendly and helpful. Review is mainly…read moreon masseurs and their skills. Both my friend and I asked for female masseurs but we were both offered a male masseur. No explanation was given for the discrepancy. This is most likely the admin issues. We didn't bring it up as both of us are okay with male masseur as well despite what we have requested. Asked for a deep tissue massage, but was provided a Swedish massage instead, so as my friend. The massage was not bad but I can tell that the masseur is quite green in massaging based on my massage experience. Mentioned the work needed most to work on before we started the session. I felt that the masseur was trying to cover his course of massage, may be with just spending very little extra time on the tight side as needed. When trying to loosen a knot, he would still use his elbow to just push through the knot over and over. Knot is still there. Imagine how uncomfortable it was. He didn't work on the pressure point or may not even notice where the tight area was. My body was not relaxed after the massage. With the high price of this place, I have high expectation but was very disappointed. I guess if you just want to have a relaxing time, it may work. But if you have areas to work on, it is not the place.

I would definitely recommend this banya! I'm going pretty…read moreoften there, have never complained about it, affordable price and replaced for whole week! Highly recommend!!!

First time went to unwind and actually really enjoyed the community vibes…read more They offer everything you need to relax, there's honestly not a lot of places like this and I appreciate it. Two things that I can't ignore and hope management reads this. 1. There is room for improvement on the locker room getting so crowded. 2. Do NOT trust the sandals. They are plastic and incredibly slippery when wet. Since they are not sized to the individual, it's dangerous. I slipped out of my sandals and fell down the stairs in the large Russian Sauna. This resulted in multiple abrasions and a large laceration on my forearm and I actually got stitches for the first time. Sandals have to be fixed, there's stairs everywhere here. The people in the sauna were super nice and helped me, luckily, I'm pretty fit, but it could've been really really bad. Credit to the staff for not charging me for my time there, honestly, I would've rather paid and left uninjured. I'm not 100% sure that I would return, it just happened today so maybe in time that will change.

Onsen is a 5/5 experience. I don't think any bathhouse in the city does its job wrong. Each…read morebathhouse has its own intention and delivery, and Onsen has pristine execution for what it sets out to be. If you're looking for laid-back, meditative, cool, small but intimate and personable, Onsen is your place. Personally, I enjoy pulling up to Onsen, shutting the rest of the world off as a collective, and even getting some journaling in. 5 star customer service.

I went to Onsen for my birthday this year with my sisters. How relaxing!!…read more My sisters and I arrived, and were led into the back, where an employee explained the experience, and gave us directions. After changing in the ladies room, we put on our robes and went to the spa / lounge area which included a hot tub, steam room, sauna, and showers. There was also plenty of water available and places to sit around the hot tub. After our time enjoying the spa area, we showered, got dressed, and headed out for dinner in the dining room. One thing to be aware of is that towards the end of the time slot, the showers will be busy and you'll likely have to wait your turn. If you want longer to get ready, I would make sure to be one of the first to get in the showers. The dinner was super yummy and the tea was very nice after the relaxing spa time. They even brought out a cute birthday dessert for me! We did have a slightly awkward experience where one of our dishes was not brought out, but we were not charged and they prepared it upon our request. Thanks for having us, Onsen!

This place was AH- Mazing!! Was a little worried from the outside but it did not disappoint…read more 4 seating areas were all ZEN. Exquisite staff and all areas cleaned and stocked. Nora was my massage therapist and she was 10/10! Will def go back next time I'm in SFO!

The absolute worst. I received a $200 gift card for my birthday but since my husband had really bad…read moreknots, I recommended he utilize it for a deep tissue massage. I called to book him an appointment the day before and told the receptionist that I would prefer someone good and I asked if a male masseuse would be better. She stated that actually the female masseuse would be better if I was comfortable and I appreciated that and said yes I would love the female masseuse for my husband. She the tells me all the accolades the female masseuse that will be working on my husbands back has. Next day, my husband arrives and ends up with Rafael. My husband said Rafael did what he could but unfortunately did not get most of his knots out. When he got home, I massaged his back and was surprised with the amount of knots he still had. It was as if he never got his deep tissue massage. I'm deeply saddened because my husband still ended up paying out of pocket (expensive massage) and he did not feel relaxed after. On top of that, my husband sends me pictures of the locker room that was under construction and said guys were going on and out while he was changing. Very disappointing experience compared to the many other massage spots in SF.

Most recently I had a 60 massage with Eva who is one of the best therapists I've had here. I had an…read moreacupressure massage and she was very good, checked with me often about the pressure and was able to release tension in my neck that has been there for years. I have been going to this spa for a few years and have had consistently excellent experiences. I have tried every wet treatment , scrub and combo along with a variety of dry room massage services. The first time I had a scrub I was a little shocked at how effective it was. While the exfoliating technique is between medium and intense, the results are undeniable. The basic scrub is 30 minutes but I highly recommend going for the body scrub acupressure 90 minutes service. Having tried all the spas in the area I can say with confidence that the water temperatures at Imperial are the most reliable. The hot tub is perfectly scorching and the cold dip is perfectly icy, almost unbearable, as it should be. They offer hot and cold water, sometimes have tea. They have a really nice selection of hair dryers to use on the way out, Dyson style. I prefer to go during the week when it's slow but I have also found that during the busiest of times here, the staff does a great job of enforcing the rules of silence. Overall I have enjoyed every single experience here. I can't post pictures because it's not allowed to take photos inside, but the facility is clean, inviting and enjoyable.

First time checking this place out. Not bad for a $100, 45-minute "Swedish massage," though the…read moretechnique was a bit unexpected. Instead of the usual kneading, there was a lot of poking, finger-tracing, and some elbow work. I ended up opting out of the back-walking part. The facilities are a bit tight--the parking lot only has five spots, and the steam and sauna rooms only fit about 4-5 people at a time. The men's and women's areas are separate, which is nice, but the shoe lockers don't actually lock (though you do get a bracelet for your main locker). A few quirks: the water cups are so tiny they are like shot glasses, and they leave the massage room doors open during the session. I think I'll try Kabuki Spa next time to compare.

I utilized a generous gift card and got a facial with Joy today. She lives up to her name and I…read moreleft glowing. Seriously. I highly recommend her services.

My review was removed by Redmint on Google and Yelp so I will rewrite it. I booked an 80 min…read moresession and received a 60 min massage. Brought it to their attention and price was not adjusted. Pay attn to your start and end time. I also asked for a deep tissue massage. Candy was stroking me lightly. When I asked for more pressure, she told me "deep tissue is suppose to be soft". After insisting, she elbowed me all in the wrong places. It was very painful and inexperienced.

Such a beautiful, relaxing space. I discovered it via a Groupon for a 60 Min Massage (Deep Tissue)…read moreand was soooo glad I came in over Labor Day weekend. (Note the Groupon is only redeemable Monday-Friday.) Alina worked out all the deep, painful neck and shoulder tension I had leftover from migraines earlier in the week plus weight lifting. It was just what I needed. I plan to return for sure and get a package deal.

Had been a few years since I visited…read more I could tell that my 515PM appointment during the week would be good as I had no trouble finding parking despite the time of day. Greeted right away. Spoke with Nathan who would be my therapist. explained all the problem areas on my ancient carcass, issues, etc. he not only listened but explained in lay terms what might be going on. I booked the 90-minute, as 60 minutes always ends too soon. Unlike previous "deep tissue" massages at some other, I did not fall asleep. Nathan kept me engaged and feelin' the burn. Two days later, I am still feeling so much better. For some reason, the ubiquitous massagie-music stopped for about five minutes during the process -- my only complaint. Will definitely return. Check it out. -- workingman's gourmand

I love this little massage spa! It's homey, so thoughtful, and with great therapists. I had the CBD…read moremassage after hurting my back and Adina was so helpful and intuitive. I left feeling great!

I would rate this 2 1/2 stars. We did the royal couples package which lasts 2 hours and was $800+…read more We get many massages and this was in my bottom 2. I told the therapist I like firm/deep tissue pressure - especially on my feet, but she never seemed to really focus on anything long enough or deep enough to resolve any pain. My husband had a similar experience. Very overpriced for what it was.