Previous owner of my house had a solar panel system installed on the roof. Tried working with the…read moreoriginal installation company, Freedom Forever, for some routine maintenance. Customer service was very underwhelming, and I eventually called Solar Services. Their work and customer service was amazing. I changed monitoring services for my panels over to Solar Services because of how great and friendly they are.

Whole home solar system install: Fantastic! We have dealt with contractors over the years and had…read morevarious experiences, this company set the bar for all future expectations. They did what they said they would do, ON TIME, as expected and with out any hiccups. Our "quote" was our end price, they were very professional. We wanted to purchase our own solar set up, and do it differently than the "traditional" install. We just needed a company to take us thru the permitting, HOA approvals, wiring and installation. They came out and gave us a quote and we're helpful with advice. We loved how they were open minded to our needs and requests. We interviewed 6 "big" name solar companies but chose this company in the end. Because we felt they understood our vision and did not try to "upsell" us on something else. They did a great job, were honest, had great communication, and as I stated above..on-time, diligent, and completed the work with out a hitch. We love our home solar system and have highly recommended this company to friends and neighbors. If your considering solar, they should be one of your top considerations.

TL;DR: Actual Roofers themselves did a fine job, the price and scope of work left alot to be…read moredesired compared to other roofers. They redid my roof. Sadly, i didn't research as much as I maybe shouldve. They bid about $3000 higher than 2 other quotes i had recieved (one of which was also a GAF certified roofer offering the same certifications) . After i signed, then they would not price match for some lame reason or even consider lowering the cost or including doing drip edge flashing which the other company offered to do at the lower price. Come to find out as well, they did not recommend it, or consider installing drip edge flashing when i didn't have any at all on the roof which i wasnt aware of. When the roof was off i could definitely see some fascia rotting adn damage, so i get to do that myself now instead of when its easiest to do with the roof off.... The actual roof itself seems to have been done well, which for the price it better have been. but I can't help but feel i overpayed and was underdelivered...

This was a great company to work with. From Tom who gave an estimate for repair to the office staff…read morewho kept me informed about appointments or a delay and the workers who were efficient, neat and on time, I would recommend them wholeheartedly. We will definitely contact them when it is time for a new roof. They did our new roof in August and did a great job. It was done in one day and the workers stayed until it was done. We are very happy with the quality and will definitely use them again in future when we are ready for siding.

I signed a "monitoring" agreement with Sol Partners, LLC/Solar MD in 2024. They seemed to be…read moreresponsive and knowledgeable at first. They "remapped" my system and gained access to monitor the system through Solar Edge. Subsequent problems with underperforming panels have not been resolved. I made a request in late 2025 to check out underperforming panels and that problem has not yet been fixed as of May 2026! Meanwhile, when I call and ask for a tech they tell me everybody is busy and they will contact me that night, but they do not call me back. I have followed up with numerous phone calls. I have subsequently purchased an SCB from Top Tier Solar Solutions, which took have my array off the Solar Edge app until inspection is passed and PTO from Dominion received and Solar MD (the monitoring company) never even noticed they could not see half of the panels on the site manager. In addition, a claim to the manufacturer of the panels has been made (to replace 1 panel) and months later and after my inquires to the owner of Solar MD, no action has been completed. I spoke directly to the owner, Mario Reyes, asking about the panel replacement and he could not speak with me but said he would call me back. He did not call me back. A week later I called again and he said he thought he had the panel and would call me back Thurs or Fri to figure it all out. He did not call me back. That was 3 weeks ago. I would never recommend Solar MD to anyone. I feel they are evasive, misleading and at best unreliable. Many of the techs and office personnel do not speak English well and communications with them is very difficult.

I was requesting a quote to expand my existing system. While responsive to my requests, they…read more'require' 50% upfront and 50% on completion. The Virginia Department of Professional and Occupational Regulation recommends 10% down. I am not comfortable with contractor that requires 50% upfront. They also did not list out what equipment they would be using in the quote provided. Essentially asking me to agree to a price with no written commitment in the quote on what materials would be used. I let Luis know I was not moving forward under those circumstances. The may do good work however I was not able to find out. https://www.dpor.virginia.gov/Consumers/Guide_Contractor#:~:text=Limit%20your%20down%20payment%20or%20deposit.&text=Consider%20an%20initial%20deposit%20of,total%20value%20of%20the%20contract

The entire experience with Expert Solar has been an absolute nightmare…read more Expert Solar is not an honest company. The installation of the panels was delayed by 2 months without notifying us of the delay. The lack of communication with the project manager was unacceptable. The panel were finally installed in October. Our ratified contract stated that the 70K panels we installed on our roof would cover at least 85% of our energy consumption. The next 2 months we received a invoice for $800 from our local electric company. The panels were not producing any energy and we were still using local electricity. All the while, the app Solar Expert had installed on my husband's phone showed that our panels were producing over 90% of our consumption. It has been 6 months since the installation. We have spent 70K on panels, $1,300 on local electricity bills, Expert Solar then realized that the panels were not properly installed and sent out a crew for an entire day to correct the issue. They have not apologized, nor have they taken responsibility for their unprofessional behavior and their errors. I still support solar energy but regret having chosen Expert Solar. I would never recommend them. I will continue to fight this company, to receive the service that we were promised and for them to cover the high electricity bills for 5 months that we had to pay after paying Expert Solar 70K. Lorenzo and Ron are not very personable representatives. I find them to be unethical, immoral, and not trustworthy or honest. Unfortunately, they do not seem to know what it means to do the right thing. We just want them to honor the contract they made with us. In a world where we have lost all common sense and what it means to do the right thing, I hope to inform people and prevent them from having to experience the same disappointment, frustration and stress that we have had regarding the unprofessionalism and greed that Expert Solar represent.

Glad to have met these guys. Gave me a time they were coming-not a 4 hours window. Texted me when…read morethey were on there way. So I was able to time it right to take my lunch break to meet them. thank you so much. Will use them in the future for additional services for my solar panels.

Loren did an amazing job and got my solar system back up and running quickly! He is professional…read moreand responsive. I highly recommend him for any solar needs!

Wayne is an excellent and highly experienced electrician. He arrived promptly and efficiently…read morereplaced the AC breaker, ceiling fan, grounded wiring, and corrected double-tapped breakers. He even discovered a second double-tapped breaker that the home inspector had missed and fixed that as well. The price was very reasonable for the amount of work completed. Very thorough, knowledgeable, and professional -- I highly recommend his services.

From the owner: Serving Virginia Beach and the Hampton Roads area, Castles Electrical delivers consistent, clear…read morepricing, fully licensed and insured workmanship, and attentive customer support. Services encompass electric vehicle charging station installation, main and subpanel upgrades, wiring for both commercial and residential properties, lighting and outlet installation, backup generator and solar integration, electrical repairs, safety compliance solutions, smart home automation, and emergency repairs.

The rep came to the house after the pesky marketing guy rode around our streets for 2 weeks on a…read moreLime scooter. His sales pitch was full of holes. Not able to get a clear understanding, which was fine. We made that appt as we were interested in solar. Finally appt day. The rep sat and explained everything, He did mention thst he would work on a quote that would suit our needs....and we NEVER heard from him again. Now I'm thinking this was all a scam. BEWARE consumers.

I had a service guy come to our door and he sat with us for over an hour or so, giving us the…read moredemonstration, and I was skeptical the whole time because he was really pushing hard, and my husband was falling for hook line and sinker at the end of it I said well I'll think about it because I had many questions and I said I wanted to do research and he just questioned me about what kind of research and I said sir I said I would do research. I'm not sharing with you. What's research? He kept asking me!! you know I don't know all of the research. I'm gonna do at this point and so my husband finally got up and showed him the door and walked outside with him and I heard my husband over heard it. I overheard my husband telling him oh I'll let her do her research but I'm going to buy them and I blasted my husband when he came back inside and let him know. I overheard him but anyway long story short my husband ended up NOT purchasing the solar panels and I'm grateful to God for that because I see online a lot of those solar panel companies are scamming people trying to sell them solar panel contracts for 25 years as the case was with us! and it's diabolical I mean and then you don't own the solar panels that's just renting them. It's a scam and it is just crazy I've heard online people stating that they don't even work the way you're supposed to and they have to come and service them so yeah, be aware of these people coming to your door! Now I have "no soliciting" on my door and not to even ring my doorbell!!!