Six months ago I shopped around for a plumber to replace our water heater that had been out far…read morelonger than I'd like to admit, but I was finally getting it done. The company sent out a young but very knowledgeable and adept plumber out the next day, who made quick work of removing the old tank, helping me rebuild the platform that was now ruined, and installed a new tank with new piping. I was very impressed with the speed and expertise of the job! While maybe not the cheapest company I received a quote from, it was certainly not as expensive as many of the lower-rated companies, and had the quickest turnaround to my family's hot water back on. Today (six months after the new install), the release valve popped on the water heater and we lost hot water. I shut it down and turned off the water and gas, and immediately called for help. It was 4pm (and I live in Fernley). I had taken a photo, as well, and texted it to them showing exactly what to expect. By 5:15pm, there was a plumber at my door (they made record time all the way from Reno in heavy traffic on I-80!) and they repaired the faulty valve and also repaired an exhaust pipe (from original home construction) that had started bending. All under warranty from the work they had done previously for me. Again, I was very impressed, and I am 100% completely satisfied by having chosen such a reputable plumbing company!

Ira Hansen and Sons Plumbing lied about service rendered!…read more They claimed to have shut off the water & drained our water heater. the problem? the drain broke off the water heater, & the water main was shut off an hour prior to them getting on site. we just requested a quote for replacement. they voided the invoice when called out, but if they lie about the most simple & verifiable things, imagine how much they would lie to screw you out of as much money as possible when you're not able to validate. also fyi I replaced the water heater myself in 3 hours as a complete amateur & it cost $760 instead of the $3,300 quoted. (permits & inspections costs included!)

Our home warranty sent a plumber out, who I'll review separately, to diagnose and fix a basement…read morebathroom that stopped drawing. They said it was a mainline issue and we would have to find someone else. Based on Yelp reviews we called the Plumbing Doctor and had an appointment the next day. As it turns out the basement doesn't go to the mainline but goes through an ejector tank & pump up to the mainline. It took Dave about 3 minutes to diagnose the problem as a failed pump. He basically cleared the schedule the next day, had the pump replaced and we're back in business. Communicated through the whole process. Even though dealing with sewage in our basement the job was done spotlessly with a very thorough clean up. Pricing seems very reasonable though we didn't shop around. I'll give this locally owned small business a call every time and just skip my home warranty in the future. Much less headache for a reasonable price.

Mark was in and out with another technician, replacing an exterior water spigot effortlessly that…read morewas leaking everywhere. I bought the replacement spigot parts at Home Depot, and he did the labor. He educated me on a tankless water heater to replace my old 50 gallon water heater while explaining the benefits of going tankless. I also have the option of purchasing a water filtration system too. I'm probably moving forward on both systems in the next few months, and will rely on his services for parts and installation. I've included some before and after photos of the outside water spigot. As you can see from the after photo, the water leakage issue is completely resolved. Not a single drop of water is coming out of the spigot now!

Over the years we have had some issues with both our old septic system and septic line and tank…read morepump companies. Some companies have been very abrupt in telling us what the issues are and we remain clueless about how to fix it. Ryan of Rooter Man gave us an easy to understand breakdown of our system and why we have issues. He ran the camera through our pipe to show us weak and problematic areas and gave us a ton of advice on what to do next. He was friendly, helpful and we will be contacting only him for pump outs and repairs from now on. Thanks!

The young guy that did the majority of the work was very nice and friendly. Not so the owner. I…read moreneeded my sewer line replaced. They did come out in a timely manner. Cost was 12,000, if I paid with a card it was additionally 3%. To save some money I asked about paying in cash. Cash price was 10,000. Paid him and never got a receipt. Isn't that a bit crooked and maybe illegal? Don't recommend, there are plenty others out there that won't give you the shaft.

I have used Gary's Plumbing several times and they are amazing. Unlike many companies, they get you…read morein quickly and when you call the office, you get a person not a machine. They are good at keeping you informed of when they will be at your house. I had them come out for a broken garbage disposal. I thought it was just clogged but they showed me how it was broken and he had the unit on hand so it was repaired quickly. Gary was professional and kind. The work cost was very reasonable and done well. I hope I don't need a plumber any time soon but if I do, I will definitely call Gary's plumbing again.

Gary's Plumbing was recommended to me by my excellent lawn service, Capital Lawn LLC -- reliable…read moreand honest, but that's another story -- and I couldn't have been happier with Gary's work. He arrived within the scheduled window, listened carefully, understood the problem, recommended a solution, and gave me a very reasonable estimate. He then completed the job quickly, thoroughly, and neatly, delivering a quality result for exactly the estimated price. If I have another plumbing issue, I wouldn't want to call anyone else. Definitely five stars!

I'm so glad we made the choice to call Lincoln Heating & Air! We had an issue with our heater,…read morethough it resolved when my husband reset the breaker. We called and even though it wasn't an emergency, they came out the next day. The lady on the phone was very nice and helpful. They gave us a 12-4 window. Alex called at about 12:30 and said he would be here at 12:50. He was right on time, was very friendly, and considerate of our home. We had called this morning to ask that they also service the air conditioner while he was here. He did both, and explained what he was doing and issues he found. We were very happy with Alex, and will be requesting him for our next service.

Cory did a thorough job checking our ac unit. He washed our…read morecondenser out too for dirt and debris to prevent restricted air flow.He was very professional. We had a prepaid plan so that was nice. We purchased another plan for next year. They offer senior and/or military discounts. I paid$232. For a furnace and ac unit check. Great value. Cory also changed our two air filters which we really appreciated! Thank you for excellent service.

When we decided to upgrade our cooling system, we had a couple of companies come out for estimates…read more We chose B&B as they were the fairest out of all. We were VERY pleased with the job and the professional service. Connie and Sage were very prompt with emails and phone calls, making coordination of estimate and ultimately the job, a breeze. Aaron, Randolph, and Josh installed a new furnace/AC in our 1964 house. They were clean, quiet, and had the job wrapped up in a day and a half. We were also pleased and proud to support a local, small business. VERY happy overall! Many thanks to the entire B&B team! Mike A. NW Reno

We had three companies give us a quote to replace our heater and air conditioner. Aaron provided a…read morequote for what our size of house needed at a good price. The other companies were good but they quoted items bigger than we needed. B & office communicated well for scheduling and paying. The installers showed up on time and did a seamless installation. We will be using B & B for our ongoing maintenance because they impressed us.

Michael's plumbing has come through for me several times over the years at 2 different houses I've…read moreowned in Reno. They've helped me with water heater maintenance, replacement, and some other plumbing projects. I've even had Mike the owner come out and help with estimates, and I have really appreciated him working with me on different options and really explaining the options, pros, cons, and costs. I've always found them straightforward to work with, and they get the job done correctly and in the expected time.

First, one plumber came to make a plan to install a hose bib after looking in my crawl space where…read moreit would need to go. The second plumber they sent out to do the job made excuses for why he couldn't do the job. He said they were going through a transition and were now Liberty Plumbing. He thought the first plumber who came and told me they could was no longer with the company. What a waste of over $200! If I could give a zero star rating, I would!

We had an issue arise in which we were unexpectedly getting hot water coming out of the cold taps…read more I sent a note to NDI at the suggestion of a friend, and I don't regret it. They replied to my inquiry within a business day, and I had an appointment scheduled for the day after that. I did not expect that kind of availability! The tech reached out ahead of the appointment as he was able to get there early and diagnosed and repaired the shower blend valve cartridge in short order for an entirely reasonable sum. Professional. Courteous. Knowledgeable. Don't question the decision. Give them a call.

NDI Plumbing & their 'master' plumber Clint were just awesome in handling a big job for me, where…read morethe bathtub built into its deck had to be totally pulled out in order to change faucet fixtures. Clint got right to work like there was nothing to it! I went to Western Supply Co. to get the parts etc., and he's like a legend over there! EVERYBODY knew Clint of NDI when I told them who I was working with. Nothing but great things to say about NDI Plumbing :) Ruby von Schwerin