I contacted this company to come and run cat6a and cat6 for some network gear and PoE cameras. I am…read morevery happy with the results and will most definitely be contacting them again for any next work i need done. The work was exactly what I asked for and the final result is very clean.

Fusion saved me a ton of time and effort by racking and configuring my UDM Pro, PoE switch and…read moreinstalling APs throughout. Everything worked perfectly. I will rehire them for future work.

Eduardo was incredible today, fixed all my issues (at least with my phone) and was patient through…read moremy frustrations. I had issues with my insurance claim and left very satisfied. Tell him to hit me with a text - girl who came in hot

I am incredibly disappointed in my experience with Verizon and specifically the service (or lack of…read moreit) at the Verizon store. What I've gone through over the past several months has been nothing short of exhausting -- both financially and emotionally -- and it's clear Verizon has no real interest in helping loyal customers when things go wrong. Earlier this year, my Samsung phone's screen randomly went black. I went into the Verizon store, hoping for a solution. I was told I was eligible for an upgrade -- but only if I gave up my current plan or paid full price for a new phone. Not exactly customer-friendly. So, I reluctantly agreed to get a replacement of the same model, and Verizon provided that replacement -- but not for free. I still had to pay shipping, and I went several days without a phone, which severely impacted both my personal and professional life. Here's why that matters: I manage my daughter's medical and therapy appointments through apps on my phone (she has special needs), and I also run a business that relies on being available and connected. No phone means missed appointments, missed income, and serious stress. When the first replacement arrived, I had to reset everything -- apps, passwords, the works. A few days later, that phone failed too. Same black screen. I went back to Verizon again, and they gave me another identical replacement. Again, I was left without a phone for days. No urgency, no offer of a temporary solution, and no concern for how this was affecting my day-to-day life. When the third phone eventually failed -- same issue, again -- I went back a third time. That's when Verizon decided they were done helping me. I was told that now it was Asurion's problem, and that I should call them. Not only did they refuse to acknowledge the ongoing issue with the devices they themselves had provided, but they also pushed me away entirely. "Asurion can bend the rules. We can't," they said. So now Verizon isn't in the customer service business? The final insult came when I did exactly what they said -- called Asurion -- and was told one thing (that I'd be upgraded and the deductible would be waived), only to be transferred to someone else who denied all of it. When I came back to Verizon to try to get help again, I was told flat-out they couldn't do anything. They just washed their hands of it. At no point did Verizon show any accountability for repeatedly handing me faulty phones. No offer to escalate, no follow-through, no sense of responsibility for the time, money, and stress I've lost because of their devices and their failed customer service. I've been with Verizon for years, but after this experience, it's clear that they care more about policy than people. When things work, sure -- great network. But when something breaks, don't expect help, even when they're the ones who gave you the broken device. If you rely on your phone for anything important -- medical, business, or just peace of mind -- don't count on Verizon to support you when it matters.

I just have to take a moment to celebrate Marcel and Aaron at the Verizon store here in New…read moreBraunfels. Listen--when I walked in, I was a little frazzled. My phone wasn't working, I had a major event coming up, and corporate Verizon couldn't seem to find a fix. But these two? They worked together like a well-oiled machine--tag-teaming, communicating, and keeping the energy calm and professional the entire time. The store was spotless, the atmosphere was peaceful, and their personalities were just what I needed--patient, kind, and full of joy. They didn't just fix my phone in about 40 minutes--they helped settle my spirit. We even laughed about movies while waiting, and before I knew it, everything was working perfectly. It reminded me that sometimes God sends the right people at the right time to handle what's been stressing you out. Marcel and Aaron were that reminder today. If you're ever in New Braunfels and need help, this is the Verizon store to go to.

1 Star - Total Waste: Third-Party Verizon That's Useless for Anything But Sales…read moreDon't bother with this third-party Verizon at 1683 W State Highway 46, Ste 220 in New Braunfels unless you're dead set on buying a new phone--they're straight-up incapable of helping with returns, trade-ins, or any basic account stuff because they're not a real corporate store, just some independent reseller with zero access to the systems that matter. I tried returning a faulty accessory I bought there last week, and after a few minutes of excuses, they admitted, "We can't process that here; what phone upgrade are you interested in today?" It's infuriating how they hide behind the Verizon logo to lure you in, only to push sales and send you away empty-handed on everything else--stick to official locations or the app to avoid this headache. Verizon, ditch these partners before they ruin your whole brand.

On 5/29/26, I called to cancel internet service because AT&T was going to save us $25/month, double…read moreour speed, and give us fiber-optic service. I've been unemployed since October, so every little bit helps. Spectrum said they're still going to charge me for June because Texas doesn't allow pro-rating. What?! No wonder everyone hates you guys. Your customer service is trash, and so is your service that randomly goes out.

Spectrum absolutely scammed us , traded in a nearly brand new iPhone 15 , in PERFECT CONDITION !…read moreAnd the company they use for trade ins say the phone won't turn on , the phone was most likely dead upon arrival , did they try to charge it no !! They kept the phone while charging us full price for it , so not only did they keep the phone but we also paid full price for the phone , went into the store at least 3 or 4 times and they say they will have an answer by the end of the weak . They are absolute scam artists and just give you the run around on the phone and in the store . And the best part is spectrum reviewed the phone before we sent it off confirming it turned on themselves .

I cancelled my subscription with GVTC due to these facts:…read morespotty internet expensive cost and rising rates getting 1099'd at the end of the year for the "$20" monthly discount they gave me on my service Would NOT recommend!

We had them over 10 years. Very fast response to service calls. Area outages communicated on phone…read morein person telling you expected return time or on recording. We live in country and they come out in horrible weather and once restored service quickly after accident took down pole. To be fair the first few years our speed when we tested was slowing and they immediately restored speed. Technicians give great service, and you can't beat value.

Great job installing my OTA. Very knowledgeable and professional. Rates very reasonable.read more

Mr. Smith is an incredibly knowledgeable technician with decades of experience, and he is highly…read moreskilled at fixing any issues you may have! Cablemasters is such a wonderful, integrity-filled company that provides excellent service, quality results, and affordable prices! Will definitely be using them for all of my high speed internet needs!!!