Awful experience! The showroom is sleek, but see pics for how they actually execute. To top it off…read moreI've been waiting months for $680 they agreed to refund for services the installers "forgot" to provide. The store manager has repeatedly promised that the money is coming, but it doesn't. If you enjoy taking dishonest contractors to small claims court, Nonns is for you

They let there employees that drive a 26 ft box truck drive it high on weed!! And because I had an…read moreissue with it and almost died in the truck that the one driver was driving so close to other cars I for the first time was scared to ride with him!!! He was so reckless and the operations manager wouldn't even stand up to him!!! Was one of the worst jobs in my 32 working years ever!! The driver that was high on weed at work even threw me under the bus so bad I only was allowed to work there 2 days and let go!!

Summary: I Had a Contract with Floor360 -- Got a Defective Floor & Had to file a Lawsuit…read more I built a new home in 2024, and because I've done this rodeo before, my builder and I agreed I would handle the flooring, cabinetry, countertops, and lighting contracts directly rather than through the builder. I'd had good experiences with Floor360 in my Veridian homes, so I emailed Jen Fickling on Sept 2, 2023 proposing that Floor360 work directly with me. They agreed, and I signed a flooring/tile/installation contract via Dropbox on Jan 17, 2024. That contract contained the provision that "all installations done according to industry trade standards". I selected a premium 9.5" Shaw Expressions white oak floor (~$30K). When Floor360 came to install in February, the HVAC wasn't on and the required 5-day acclimation hadn't happened. Unbeknownst to me, my builder was a chiropractor who had inherited the construction company from his father, and the project manager responsible for site conditions like HVAC was his X-ray technician. To avoid delays, Floor360 and the builder privately agreed the builder would install instead of waiting for Floor360's next opening. The builder had never installed this product, didn't buy all required materials, and Floor360 knew this as well as knowing proper acclimation had not occurred. Unsurprisingly, the floor failed--and only then was I told the installation had been switched, despite promises that Floor360's "most senior crew" would do the work. The installation violated basic manufacturer requirements: no 5-day acclimation (installed mid-winter with no HVAC), fasteners spaced 15-24" instead of 6-8", no end fastening, and no required glue assist. Result: cracked boards, lifted seams, splinters, flared ends, and a wood floor that feels like walking on artisanal cobblestone. Shaw inspected, found 70% of boards damaged, and denied warranty coverage due to improper installation/acclimation. Replacement bids are ~$50K, and I legally have to disclose the defect if I sell. What makes this worse is the secrecy. I emailed the replacement designer, Nichole Abbott, repeatedly asking how installation went (2/14/24, 2/24/24, 3/12/24) yet no answers. When I asked where the leftover product was (4/23/24 & 4/24/24), she vaguely said she'd ask "the installers," leaving out the key detail: Floor360 didn't install it. Floor360 now insists my contract was with the builder, even though the builder contract explicitly allowed direct vendor contracts, Floor360 was paid via my personal funds & construction loan, and they accepted that arrangement in writing. Floor360 subcontracting with my builder to swap installation roles on the down low has nothing to do with their contractual obligation to me. The two people who negotiated the working model (Jen Fickling and Christie Thompson) have since left, and it appears nobody bothered to review the terms before denying responsibility. My attorney says the liability is clear. We've given Floor360 multiple chances to fix this; they haven't. So we filed a lawsuit, which you may follow by searching for them on CCAP. A complaint with DSPS/DATCP is in-process. Floor360: if anything here is inaccurate, reply publicly and I'll correct it immediately. You're also welcome to send corrections to my attorney. My only goal is accuracy and getting an undamaged & fully warranted floor. After reading our contract line by line, do you disagree that a properly installed, fully warranted floor is a reasonable expectation?

Incredible service. I found their staff to be very friendly and helpful in helping me select new…read moreflooring for my home. I'd highly recommend them to everyone.

Hubie & Kevin were both great. They did what they promised which was re-carpeting and adding vinyl…read moretile to our recently flooded basement in less than 2 weeks. :) Highly recommended. They treated us with respect and had a lot of knowledge which they were willing to share with us.

The representative refused to give any details related to hourly rate or pricing of material…read moreestimates before an in person visit. This wasted my time.

I didn't need any flooring done myself, but I saw the work Floors For Less did for some friends --…read moreand wow. The floors looked amazing, the install was clean and professional, and my friends couldn't stop talking about how great the whole experience was. From the quality of the materials to the team's attention to detail, everything was top-notch. We were honestly just as impressed as they were! If we ever need flooring in the future, we're 100% going with these guys. Highly recommend.

We have a large house that was built in the 70's, so we have a lot of experience with remodeling…read moredone over the years. Not quite a year ago, we pulled out carpet and replaced flooring in four rooms. We had Floors For Less put down tile in one large room and hardwood floors in the other three fairly big ones. I can't tell you how pleased we are with the outcome. The first time I went into the Middleton flooring store, I was impressed with Dave's knowledge and no high-pressure sale's techniques, but especially with his relaxed demeanor. He allowed me to take as many samples home as I wanted. Other stores I'd been to demanded my right arm before releasing a sample with promises to have it returned yesterday! Several places acted as if I was taking the Hope diamond home. Dave was always patient with me, no matter how much I texted or called. He always got right back to me. Incredible, incredible service. They have so much product, a lot of diversity in material, so we easily found what we liked and wanted. The only snafu in the project was the installers. They didn't always show up at the time they stated, but they have such a large crew that they got the project done in half the time we thought it would take them. Like I said, this wasn't our first rodeo, so the job ended up being completed long before we expected. We work from home, so we got to see how they operated. That crew was such a neat bunch of people. So polite, fussy and meticulous with their work, cleaned up after themselves, hardworking and professional. We'd used those installers again in a heartbeat. I learned later from a neighbor that that installation company is in high demand. I can see why. We are so pleased with how the floors turned out. They're beautiful and high quality. The whole experience was so much smoother and enjoyable than other remodeling jobs we've had done before!

Adrian does a very nice job on my lawn. He is very dependable and I highly recommend him for your…read morelawn care needs.

Adrian exceeded my expectations and had are drive way cleared in less than 24 hours. Highly…read morerecommend.

These guys did a good job on the install and we thought we'd be very happy with our floors but if…read morethey insist on using Bona Hi Traffic finish run away as fast as you can. Within months of install my kitchen floor looked 15 years old. That finish is useless and should be called Bona You're Gonna Hate Your Floors in a Year Finish.

Dan and the crew were wonderful to work with! They were professional, reliable, and the…read moreworkmanship is top tier. A special not on communication: excellent communication from the beginning of the project and throughout.

I can't say enough good things about Aaron. He is professional, hard working and honest. He gives…read moreyou a quote with a time frame and works his hardest to stick to the plan. We did our kitchen remodeling with him. We had all sorts of issues including not getting the right size cabinet to electrical issues. He stayed with us through out and helped finished our project even though he had to sometimes work more for other people's mistakes. I know we are going to Aaron for all our needs and I would recommend anyone looking to do any remodeling around your house to him. Thank you so much Aaron.

I cannot say enough positive things about my experience working with Aaron. He is meticulous,…read moreknowledgeable, extremely conscientious about quality, and an all-around pleasure to work with. Everything about my project was a challenge and he handled each and every issue with a problem-solving frame of mind. I will definitely be using Aaron for any future work.