I have been coming here for years and getting the same thing at least once a month sometimes once a week, plain pad Thai with grilled chicken. Just picked up my order and there is a bunch of weird gray pieces in it. How disgusting!!! Which is so devastating because I want to come back but not if this is going to be provided to me for almost $15! read more

Noodles and Company - Either fat or onions or something grey that doesn't belong in the pad Thai - Noodles Near Me - Des Moines, Iowa

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I walked in for a menu and the smell was horrific I thought, "No way am I eating somewhere that smells so rancid. Hard pass." Could not get past the smell. read more

Whenever I'm craving a quick noodle dish I always make a stop at noodles and company they have a huge variety of types of noodles ranging from traditional types to new concept of a recipe. My favorite is the cauliflower rigatoni with roasted garlic sauce and I add chicken. Two pasta entrees land you around $22 dollars (no drinks). This location is in a little strip so parking gets little tricky. You might not find parking right upfront so any parents with kiddos and parking is little congested! Anytime I have gone in the server is always friendly and you are greater with a smile. Please do check your order before heading out to make they have it correctly. PS- my husband started eating before hand I promise it looked better in presentation read more

Noodles and Company - Cauliflower Rigatoni in Roasted Garlic Cream - Noodles Near Me - Des Moines, Iowa

It was decent. A little overpriced for noodles. I added on chicken for $4 and it was a very small portion. Flavor was good though.

If you are looking to spend 10 dollars on a quarter sized portion of pasta with a drink then this is your stop. The staff admits the small size is the same as the kids size. I recently went and the pasta was also cold. My complaint was handled without any managerial skill whatsoever and the staff decided it was best to nuke the next order for me to the point it was scalding hot and unedible. In short, avoid Noodles and Company as it is clear they have compromised their product and are also creating a toxic workplace environment for their staff. Z'mariks is not too far of a drive if you want good pasta and the environment to match. read more

So convenient! We were in the neighborhood and wanted something quick and easy for everyone in our group. Was so nice to have a variety of choices - even plant based/vegan options. Got the Japanese pan noodles with tofu. Husband got the pad Thai. Kids got the gluten free shells with marinara. And one kid had a side of cheesy garlic bread. Total for our order was $35.xx with some drinks added in the end. The portions were a good size for one serving. Most would say they are small and not shareable. My family all had enough and didn't take anything home! Very pleasant atmosphere. We visited on a Sunday dinner hour. Not busy and very clean. It was very cold inside the dining area; right when we walked in even. That was my only complaint. But over all it was just right! Would visit again if we were in a pinch and in the area. read more

Noodles and Company - Pad Thai - Noodles Near Me - Des Moines, Iowa

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Quick, fast, noodles!!! Swung by on a busy Saturday lunch. I was craving their Pad Thai. I ordered mine..small..with shrimp, then looked at my husband and said..wanna just share? No problem, we upgraded to a large shrimp and shared the bowl. With the added shrimp we were at $10 meal. Had waters, found a spot to sit fast. Food came out fast, tasted fresh. I like the purple cabbage in it. They have a great location and the crowds just poured in right after us. They are crazy busy. read more

Noodles and Company - Large bowl of Pad Thai. Added the shrimp. - Noodles Near Me - Des Moines, Iowa

Ordered a LEANguini bowl. The color of the dish was weird and brown, nothing at all like the picture online. And the sauce was overwhelmingly sour. It was a strange dish all together. I will not be ordering that ever again. read more

Didn't give me what I ordered and didn't give me what they said that they gave me and waited for 1 hour and the cheese sauce didn't stick to the noodles and it was cold read more

Super friendly and welcoming staff! Super good Pad Thai. I love the quick, fresh menu options for dining-in or take out. Great spot for lunch or dinner! read more

Noodles and Company - Pad Thai is delicious! - Noodles Near Me - Des Moines, Iowa

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I've tried a few of their menu items before and they were good- I got the Japanese pan noodles with tofu, my girlfriend liked her Shrimp Scampi, and our friend got the Penne Rosa with chicken and said it was good but didn't have enough sauce so it was pretty dry overall. Later, all three of us felt sick and had mild food poisoning symptoms until the next day. We all got 3 different dishes so I'm not sure what was in all of them to make us have the same symptoms, especially since mine didn't have dairy or meat like theirs. It was a tasty lunch, but we didn't have a very pleasant evening... read more

Noodles and Company - My Japanese Pan Noodles with Tofu, and my friend's chicken Penne Rosa. - Noodles Near Me - Des Moines, Iowa

This is one of my favorite fast food places because your order is made fresh. Because its made fresh to order, you have the ability to modify the ingredients (for example, choose your protein). They have a fairly diverse menu so everyone in my family is able to find something they like. I especially love that they have options to make their options even healthier (substitute spiralized veggie for the noodle). The soups and potstickers are pretty good too. read more

Messed up a takeout order twice in a few months from this establishment! Forgot meat, added unwanted mushrooms, broccoli was undercooked. When I contacted the management, the response was very unsatisfactory, I actually had to argue that I, not only wanted a refund for what I didn't get, but should be compensated for the entire single bowl that was unsatisfactory. But, that didn't happen! I was told that if this had happened to an order that was placed in the restaurant, I would have been given a, have a bowl on us, card for a future visit. But because I used the app and did takeout, I get screwed!? Very Poor Quality Assurance and Customer Service! read more

This noodles location is a bad representation of the company as a whole. It's really dirty in here. The floor, tables, & chairs are incredibly sticky throughout as well as covered in old food. The pop machine and utensil area is covered in red cherry syrup. All of the forks were soiled and the service wasn't that great either. There's five or six employees here with a total of two customers....why isn't this place getting cleaned? read more

Noodles and Company - Small example of the red cherry syrup that covered the utensil area - Noodles Near Me - Des Moines, Iowa

This place actually deserves zero stars. Horrible service. Crystal at the front counter will accuse you of stealing your already paid online order and then argue in front of the customers. She continues to be professional on the phone as well. I would assume this is not the first time she has treated paying customers rudely, so beware. Food is also over priced for small flavorless portions. Might as well make ramen or boxed Mac and cheese than to spend any money here. read more

My dish was totally watery! I expected a rich creamy sauce It was white water.Totally understand the lack of customers.

Tonight I came into Noodles to get dinner to go for my husband and I. I was greeted immediately, my questions were answered and my order was in. The kitchen staff made my order fresh and bonus- they sang while they were cooking. Everyone was smiling and it was a very welcoming environment. Kudos to Noodles and Company, I'll be back again soon! read more

We ordered on line to pick up at a certain time. We got there and we had to wait since it was not ready when we got there. We had to wait almost ten minutes for them to complete the order. Since we were in a hurry to get where we were going we did not double check the order. While the food was good they did not give us any sauce for the pot stickers. While we have gotten good service there before I just feel that they could have done better and make sure the order was correct. My advice do not order online and give them a time for pick up because evidently they don't care. Should have gone next door to taco johns read more

Going in, I was up front that I have some dietary restrictions. I selected a bowl w/ zucchini noodles and asked for NO sauce but to add olive oil. I was told that the only kind of oil they have is soybean oil and everything on their menu is tossed in it. I'm sure I could have asked some more questions, but I figured soybean oil wouldn't be a big deal. when I received my bowl, it was covered with breadcrumbs on top. This was NOT listed on the menu, nor was it brought up as I mentioned my restrictions. They must've been understaffed as almost every table was dirty and the garbage area was overflowing (photo). I like the company but I don't know if I will return to this location. read more

Noodles and Company - Noodles Near Me - Des Moines, Iowa

Drove out of our way to try this place on a road trip and when we got there they essentially kicked us out because they weren't taking any orders. I can understand if they were understaffed (which they weren't) or if they really had too many order to handle, but they were incredibly rude about it. No explanation, it was just we're not taking any order so get out and leave. read more

Yeah they said they would have a pickup order ready and I waited 20 minutes as other orders came and went after mine. They said it would be "five minutes" and when the food was finally done the order still wasn't right. Watched five employees stand around like they had no idea what they were doing. Absolutely pathetic. Might I add there were several people waiting who never got their food!!! read more

I got to admit, I love Noodles and Co, the meals are hot, fresh, and they come fast! They have lots of vegan options and this store never seems to be overly busy! My son loves the Wisconsin Mac and Cheese and if you get the kids meal it comes with 2 sides. They sometimes have local beer and wine and the staff is always full of sunshine and eager to please! This location has a big parking lot and a very sizable out door space to eat! I love the curry options and pad thai.. All in all this is a franchise that has never really done me wrong! Good food and good staff, in a clean cool space! read more

I eat at noodles and Co frequently and I have almost always had a good experience. I recently had an order to go and I had a small issue. The next day I went back and explained the issue and it was taken care of, and my order was perfect. Helpful, friendly, and professional. Thank you to the Jordan creek, west des Moines Iowa location. I'll be back again and again. Thank you again, Steve read more

I'm a big fan of this place! My favorite is the pesto cavatappi with grilled chicken. The mac n cheese is also delicious. A variety of pastas and a variety of sauces to choose from. You also have the option of adding your choice of protein, shrimp, chicken or tofu. There is something for everyone here. I highly recommend it! read more

Fast and Tasty but kind of pricey. The Mac n Cheese is great and the Butter Noodles have the perfect amount of spice. Overall this is one of the best places in the metro of Des Monies. read more

Ordered Pad Thai with tofu and received just a bowl of bland noodles with some peanuts sprinkled on top. No tofu no vegetables no egg. Not really sure what about this makes it Pad Thai. Obviously this is a dish served best at an authentic Thai restaurant but the other Noodles & Company locations I've been to have at least made an effort. Probably would give this location a second try (with a different dish) if the staff had been remotely friendly but I think next my girlfriend wants N&C I'll drive her to West Des Moines... read more

Noodles and Company - Noodles Near Me - Des Moines, Iowa

Unfortunately it's incredibly dirty in here. I get it's a Sunday and everything but come on. Everything from the floors, to the tables to the kitchens were disgusting. There are NO other customers and employees just sitting around waiting for someone to walk in. If you are that bored and waiting for something to do...pick up a broom, rag, spray garbage can anything and CLEAN your restaurant!!! 0 stars if I could! read more

This is without a doubt one if my favorite places to grab food, but tonight's service was commendable. I'd rate 6/5 if I could. My girlfriends birthday was today, and she felt like going to noodles and co. But the thing is, it would be family dinner. We're talking 20 people. We called ahead just to warn them, and they set aside and reserved some space for us. A reservation for 20 in a fast good restaurant. We got there and decided to wait until everyone showed up before we started ordering. And they brought us a bunch of sides as appetizers on the house. On the house! On top of that, their service was great as always, despite the heavy workload. Quick and quality. They frequently checked with us to make sure we were enjoying everything, and all that is standard here, not just especially putting on a show for the birthday girl. read more

Noodles and company as a whole has pretty good food, but this specific location just isn't it. I've been here multiple times and almost every single time they have messed something up with my order, yet if I go to a different location things seem to be fine. For example they somehow forgot to put cheese on my noodles once which is odd since I didn't specifically request none. The thing that really got me this time is that I found a hair in my meal and was disgusted, and to go with that when I tried calling no one picked up so I couldn't solve this issue. I hope their service and this location improves in the future. read more

Amazing customer service! My order was a little late but Lauren offered me a free dessert! Food was amazing! Ill be back!

Upon entering the establishment I was greeted by the staff. The restaurant was very clean and welcoming. I ordered a small chicken noodle soup that only took a couple minutes to prepare. I had a choice to eat inside or outside on the patio. Along with a large selection of different types of pasta they also offered a few craft beers as well. The food is delicious and the service remarkable. read more

Noodles and Company - Noodles Near Me - Des Moines, Iowa

Stopped in to carbo load for the marathon. Derek helped us with the menu and everyone else was attentive. Food was good healthy and fresh. Great value. My daughters fav place and I was skeptical. Now a believer. read more

I ate here for the first time and was surprised how fairly priced it was and the pasta I had was great! Definitely a nice place to go sit down for lunch and have a healthy meal. I am going to go back for dinner some time and have a Blonde Ale Beer! read more

Had lunch at Noodles today and as usual it was very good. I even tried something a little different. Normally I would get the pesto capitavi but I decided to try the Alfredo MontAmore. The only thing I really was not crazy about where the chunks of breaded chicken. They were very thin and I personally felt that they did not add anything to the dish. The Alfredo sauce was good but a little water down but the cheese was yummy. My biggest issue with Noodles & Company is their cleanliness. It seems like every time I go there the drinking area is just messy and their tables are never really clean. And this visit was no exception but I'm a little OCD so what bothered me probably would not bother a lot of people. All in all, I know I will go back but I probably will not order the Alfredo MontAmore again. read more

I love noodles so naturally I love Noodles & Company! They have options for everyone. I try to get something different every time and so far everything has been delicious. I like that the menu tells you which meals are vegetarian (they also let you take off things to make other meals more veggie/vegan friendly-Tofu!) and which are spicier! They have classic Wisconsin Mac & Cheese to more interesting Pad Thai! Lots of different beverage choices from healthier teas to that crazy coke machine with a billion options & sometimes beer! Kid friendly too! The kids meals are some of the best Ive seen. Not too pricey-the meals are pretty substantial, I usually have some left to take home! All of the staff I have encountered at this particular location have been super friendly and helpful. The place is always clean despite sometimes getting pretty busy. Great location-right by the mall if you need to do a little shopping afterwards. No doubt Ill be back again soon! read more

Delicious, great food and great prices. Called in an order and it was ready in about 5 minutes. Clean and tidy.

Mother's Day meal for myself. Family away so picked something I like. Slow service and they packed the wrong item. So disappointed, I bet the woman who ordered before me for to go and got my choice is frustrated as well. read more

The restaurant is disgusting. Food all over the place. You have to watch where you step to make sure you aren't stepping on food. My noodles were SO chewy, I had half macaroni noodles half penne??. The food wasn't hardly warm. Alfredo taste like is came from a can. If I wasn't starving and it wasn't $20 I would of walked out after taking my first bite. Was hardly any sauce on both mine and my boyfriends plates. If the front is this disgusting can you only imagine the kitchen!!!!!!! read more

I usually love this place but I ordered the Alfredo Montemore online and came home with almost nothing but buttered noodles. This would be fine if there wasn't spinach, mushrooms, cheese and other toppings supposed to be on it. It's not like the restaurant was busy because there was no one else in line in front of me, so I'm not sure why a little extra time could have been taken to make sure the food was prepped properly? Maybe a new employee was being trained? Not sure. I feel bad complaining and I would have said something at the time if I noticed, but I didn't think to since I have never had any issues here before! read more

Okay... So I typically love Noodles & Company. This one is the closest to my home and I unfortunately can no longer eat here. On December 17th I ordered food to pick up for my family. We arrived a few minutes early and paid. We then waited at least 15 minutes. No one acknowledged us after we paid. In this time we watched an employee stand on the counter over food that was being cooked in order to clean the filter above the stove. Who knows what fell into the other customers food at this point. The counter was not even wiped down when she got off the counter. She put her filthy shoes next to food being prepped and cooked. The manager directer her to clean at that moment and did not seem to care who witnessed this. After this we, ask where are food is since we ordered ahead and nothing has been given to us. Come to find out, our food had been sitting on the counter since before we walked in. The worker hands us the bag and basically expected us to leave just like that. We then ask if they honestly expect us to leave with this cold food at full price. She reluctantly offered a refund but did not know how to since we paid with cash. She goes to the back to get her manager who does not even say a word to us as she shows her how to do the the refund and walks back to the kitchen. I am now posting reviews on as many sites as possible since I emailed the company the very next day and have never heard anything in return. read more