Such a terrible experience and horrible customer service. My family and I ordered delivery for dinner ( we have eaten here and gotten delivery on more than one occasion from this location before) however this time the food was terrible. While the food arrived hot, all 5 dishes had absolutely zero flavor. We ordered spice level 2, however the food had no spice and no flavor whatsoever. Because we spent about $200 on dinner in total we called as the quality was not where it has been before, we were simply told to "order higher spice level next time if we wanted flavor". Truthfully the food didn't even taste like any salt was even used. My aunt proceeded to go in person to the restaurant to see if anything could be done as this was a very disappointing experience, they refused to do anything. We will never eat here again. In a time and age where customer service is so important to establishments success, clearly it is not a priority here. read more

WOW, What a bad experience, like NO other! We should have known by us being the ONLY people in the entire restaurant at dinner time that something was off, but we were hungry and we were already there. We started off with the fresh spring rolls which came and were hard and dried out, we sent them back. We also ordered the Pad Thai, Red Curry and the Tom Ka soup. When we recieved our bill, we noticed that the prices charged were more than the menu, so I brought it to the person in charge, and he said " Please understand, we have to make up the $ we lost during the Covid and please understand, and waited at our table until I signed the credit card charge, then asked if we were Ok with this??? Really? NO, I am not! Upon leaving, we saw the UBER/DOORDASH MENU and there were the prices that we were charged. Called to speak to somebody about this and was told that he keeps hiding the Menus from the waitress, but she keeps finding them and seats people along with the Menus (with different prices than you actually get charged) and 2 weeks later he was going to " Just Throw them away"! However he was Not going to do anything to credit me the $11.85 that he overcharged us, because that is just the way it is and he was fine with this and to go ahead and write a bad review. I asked for his name and he told me it was Todd. I can understand prices Do go up, but if you can't take the time to buy some little stickers and place over the "old" price, at the very least, then just Maybe, YOU SHOULD! Needless to say, "WE WILL NEVER BE BACK AGAIN! read more

Just your typical restaurant - decent service and decent food. Waiter seemed like she had a little bit of an attitude, I see this has been a common trend in their staff. Nothing really that stands out. We come here for how close it is to home and they are usually quick with the food. read more

Noppakao Thai Restaurant - Thai Near Me - Everett, Washington

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I bought a Groupon not realizing that it was a fine in only, I come to pick up my food, and she tells me it's for dine in, and it cannot be redeemed, okay so now they're making me sit down at eat my food? In the to go boxes at the restaurant like what's the point I'm going to take it home anyways??? Absolutely ridiculous. read more

Noppakao Thai Restaurant - Me eating my to go at the restaurant - Thai Near Me - Everett, Washington

Ordered (2)pad Thai beef and beef pineapple fried rice ($60). I'm not sure if because it was the end of the night that they didn't want to cook any more beef but all the meals had the amount of meat what would usually come in one order split between all three. Didn't check in the car and after we got home son complained there was no meat and I thought he was just being a "teen" complaining about any and everything, I checked and mine barely had any meat as well, same with my husband's. Called and let them know the issues and they offered to remake it but I said no I drove 15 min away so the only way I will come tonight would be for a refund and I'll bring all three entrees back he said ok save them until tomorrow... ummm no! So the person who answered said leave a review and the owner will follow me. Not sure what that meant but ok. read more

A few months ago I dropped by Nappakoa Thai it's always been my very favorite Thai place to go to and the only go to for me. I went in and ordered a plate to go I paid for it I left got home stuck a fork in my food and pulled out the food along with long black strands of hair. When I called them and ask them for a refund they refused and said it must be mine I don't have black hair but they still refused. Apparently they brought in different people to cook in the kitchen I will never go back there again best wishes to those who feel brave. read more

I have eaten here several times but the last time was very disappointing. The food was cold and seem to be undercooked and the spice level was substandard. I ordered a four out of five spice level and got maybe a one or two. I ordered my food for pick up and while it was all packaged well none of the boxes were marked with what the food was so it was difficult to identify what was what as I am not Vietnamese or Thai. The only good thing I can report is that they do prepare the food promptly but overall this was very disappointing and I probably won't eat there again. read more

Not sure what happened to this place. I've given it so many chances because it's been great in the past. The last several times I've ordered from here its been terrible. The food is so bland. No flavor. Did they forget to season or add sauce the last 6-7 times. I give up. On the hunt for a new Thai place. Sorry Noppakao. read more

Chicken pad Thai 3 Star. Thai iced tea. My Thai fix satisfied. That being said, this place can be hit or miss. The biggest issue that arises is that it can taste as though they use the same cooking oils or skillet for the chicken as well as fish. So there are times such as this last one where my chicken pad Thai tastes fishy. And the noodles look more gray and bland. When it's done right the chicken pad Thai is good. I'd say the four star is generous. And the overall 3 star is accurate, but I want to up the rating a bit because the place is pretty solid getting your food order out quickly. And the staff is friendly towards me. read more

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Always super friendly and efficient. Food is tasty, too. Some of our favorites include spring rolls, pad see yu, and duck emporium. Their curries are clean and flavorful. read more

Okay, so this is hard to explain, but I'll try. I like this place. I really do. It's just that the service here is subpar at best. I usually always get the phad see ew which is really good. It's saucy and the noodles are soft and perfectly chewy. Today I got the panang curry and it was a nice change! The curry was sweet and tangy and I loved every bite! However, the service here could definitely be better. I would give this place a 5 star if it wasn't for the service. But like I said, I like the food enough to look past it. It all really depends on if you can deal with the okay service for good food! read more

Noppakao Thai Restaurant - Panang curry with white jasmine rice! - Thai Near Me - Everett, Washington

First time here but definitely won't be the last! The food was awesome! I had the Golden Noodle dish with chicken which is a wide noodle with choice of meat, vegetables and tossed in a yellow and red curry sauce. Went medium spice and it was perfect! Also tried the Panang curry with chicken and was not disappointed either. Overall excellent food and a must return! read more

Noppakao Thai Restaurant - Golden Noodles with chicken. Excellent flavor! - Thai Near Me - Everett, Washington

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The food here is pretty good and the service is good, I will say however the hostess and our male waiter were super nice but there was another gal who seemed annoyed soooo that's the only reason I'm removing one star. read more

Noppakao Thai Restaurant - Pad kee mao and pad Thai - Thai Near Me - Everett, Washington

The food is good. We ordered crab delight, thai fried rice and pad thai. The rice was a luttle too cooked for me, but tasty. The pad thai was perfect. Restroom is very clean. Overall the restaurant is good :) read more

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Will not return... I had asked the waitress if the peanut sauce was gluten free. She looked at my with a blank stare and said "yes". She was clearly confused what gluten is. Mid meal I started feeling crappy. After the meal I felt terrible. I know when I've been crossed with gluten. Day 3 and I'm home from work sick because of the reaction. I called today and asked the guy who answered if there was gluten in the peanut sauce. He said yes, he thinks it has soy sauce. I told him I have been sick since I ate there. He then asked someone and they said there is no gluten. Funny enough, the store changed after I said I was sick. The left hand can't talk to the right hand apparently. If you have any type of food allergies or avoid certain things, I would not eat here! If I wanted to feel like garbage from gluten, I would have atleast eaten something tasty, like pizza or a pastry! read more

Sorry not updating for the better ....... So my boyfriend called in at 7:30 for take-out. They said the usual "10 minutes," so we didn't get there till about 7:45. I waited in the car for my boyfriend to get the food which is usually in & out. Nope! Not this time. It was about 8 when my boyfriend came out of the restaurant & he didn't look too pleased. Apparently the lady that took his order over the phone denied ever taking his order & even asked him if he called the right place. They had to make our order on the spot because obviously they "never even took down the order." Got the 4 star Chicken Thai Fried Rice & Chicken Pad See Ew. Everything tasted fine, nothing to rave about. Just sayin'. A little iffy in calling in for take-out now =/ read more

I will NEVER order from this place again. It's already overpriced to begin with, but when I got home to see they charged me $12 for 3 wings, unfreaking believable!!! You can get a whole bucket of chicken for less than that. I understand times are hard because of Covid and everyone is trying to make up for the lost, however, that is absolutely ridiculous to gouge the prices and rip off the customer in that way. I will gladly drive a little further to Mill Creek the next time I want Thai food. The owner of this place should absolutely be ashamed!!! Unacceptable. read more

Went there to order take out for lunch. The guy was extremely rude taking my order & said I couldn't order off the lunch menu on a Sunday. It cost me $19.00 for chicken pad Thai & a side of green curry. The chicken in the pad Thai was super dry. I've never heard of a restaurant not letting you order off the lunch menu at lunch time, especially when the menus are sitting out, but when you've got one other customer in your establishment perhaps it's time to find a new career if your going to act like you don't want to be there. I regret giving this establishment my business. I wish I would have listened to the other yelp reviews & went elsewhere. Lesson learned. read more

I love this place. It's tasty and they're usually pretty fast about things. Service: The service is quick when it comes to getting your water refilled too! haha..one of the fewww problems I have here though is....how the heck do you pay?? I've been here several times and each time is a little different..sometimes I go up, sometimes I wait..and wait....and they pass by a billion times....and eventually..they'll get to it haha I gotta figure this one out.... In terms of food....Sooo good! each plate will easily serve 2 ppl too (at least..in my opinion...). Whenever I go, we always order the Pineapple Fried Rice and the Yellow Curry...and darn..did it taste marvelous. We got the Oyster Sauce Delight this past time too, and the meat is super tender and flavorful =) As for food issues...the only one I have is here is the inconsistencies with the spiciness... I can usually stand 3 or 4 stars with no issues, but man...one time I was there... I made sure I ordered 2 stars for everything since I was in a huge group and not everyone could handle spiciness..but holy moly! it was the spiciest plate ever!! and this last time I went... we ordered all plates with no spiciness at all..yet...the yellow curry was definitely 3 star-level...which prevented ppl from eating...but I guess...more food for me? haha... Anyway! we got dessert too! The Fried Banana w/ Ice Cream and the Sticky Rice with Mango is to die for...you have to try it... (I've posted photos for all the plates...check em out! ) The price for 3 dishes, 2 desserts and 1 soda cost us $51 before tip. Not too bad for 4 ppl. Overall, great tasting and it's even better since it's close to home for me haha . Oh! and if you go on a good day, they have someone there that plays live piano, and they generally play songs that people will recognize =) read more

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Worst Thai Food I've ever Eaten! Ordered Delivery and it was delivered timely by Door Dash. None of our orders were prepared as requested. Absolutely bland and Dry flavors , especially the Phad Thai and the Tom Yum Soup. No utensils or Napkins! Just a horrible and expensive meal. Hard to keep it positive when it was a complete let down! I would not recommend this place! Tried giving the small guys my business but lesson learned, Bai Tong and Thai Ginger have nothing to fret over with this place as competition, not even in the same League! read more

This place is solid. We ordered chicken pad thai and chicken golden noodles and both dishes were superb. They were made quickly and were still hot after a 10 minute drive home. The veggies were fresh, the noodles weren't over cooked and the sauces were obviously made in house. Excellent spice levels, the 2 was perfect for me and the 3 was nice and spicy for my husband. My husband orders from this place usually, it was my first time. I can't wait to try some of their other dishes. I just finished my leftovers for lunch and it was still so good!! read more

My wife really wanted Penang curry chicken and asked me to please get some on my way home from work as she had a terrible day. I called in the food and picked it up. Upon unboxing my wife was baffled as instead of the food she wanted and we had ordered we got some weird fried tofu dish. I called them back and they told me the kitchen was closed and we couldn't get the right food even though I live down the street. I then said alright I'll just take a refund and they said they don't give refunds and must replace the food instead. Super inconvenient and lack of initiative by the restaurant. Won't be going back read more

We ordered delivery from Noppakao last night. It arrived very quickly--the estimate was 20-40 mins, and it came in 16. The food was good, but half of our order was wrong. I ordered Phad See-Ew with beef, spice level 5. What came instead was Phad Thai with chicken, and I'm guessing the spice level was 1 or 2. It was decently good, but it's always disappointing to receive the wrong order. read more

We ordered take out with the 15% take out valpak coupon. When I showed up to pay the person she said no coupon today, you can use it on your next visit! She ended up letting me use when I said I was going to use it today!! The food we ordered was beef pad kee mao and chicken red curry. The pad kee mao was not traditional Thai flavors and four star heat was nearly eatable and I love spicy food! The red curry was not flavorful and was watery and the rice portion did not near match the amount of curry. read more

Noppakao Thai Restaurant - 12.95 - Thai Near Me - Everett, Washington

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This was a DoorDash delivery so I couldn't ask for the "Chef". The order was Appetizer Assortment and Tofu Fried Rice with extra dipping sauce and 2 extra orders of Jasmine Rice. Should be a slam dunk, right? Hear this: They left off the extra rice but that was a good thing! Why, you ask? The fried rice was over cooked and TASTELESS except for the Tofu which was nearly inedible (so that added a little "taste"). The Spring Rolls tasted like last year's deep cooker oil. Guys, you need to CHANGE the oil often! The prawns (shrimp?) were so over cooked they were rubbery. The chicken satay was just marginal but there were only two skewers so... wait... WHY is that a good thing? The meal was memorable for all the wrong reasons! Coulda been worse, however; it could have been amoebic dysentery (which I've experienced and believe me...ya don't want to go through that). DoorDash is an experiment without immediate feedback for the restaurants which is a pity. Customers have only the 1-5 stars as an instant review; thus the restaurants have weeks or months to get the aggregate reviews. Bad system. And oh yes, BAD FOOD at Noppakao! read more

Lunch took forever, pad tai was cold, my 4 start was 1. The place is now so crappy shabby and they leave the outdoor kitchen door open when chef smokes a cig! Just no! Used to be so pretty and yummy, even the fish in the now dirty tank looked like they wanted new homes! Tape on booth chairs! Just no!!!! read more

I have been eating at this restaurant for years. not once have I had a bad experience, until tonight. I'm not sure if they changed head chefs or what is happening, but I just ordered from there and the food they gave me was inedible. The best way to describe it would be bland mush. The food there has always been super flavorful, so I was shocked when I took a bite and there was no flavor. I ordered the chicken pad Thai and the noodles were overcooked which turned them into a slimy mush and the chicken and sauce has absolutely no flavor. Highly disappointed and I hope they are able to remedy whatever problem it is that they are having in the kitchen as this was one of my favorite places to eat. read more

We bought a groupon to try it out and it was worth it! We ordered our standard Thai dishes, eggplant with chicken and yellow chicken curry. I ordered the eggplant with chicken to be 4 out of 5 stars for spiciness but it wasn't spicy at all so I think they didn't get the message on that. The curry was good, but not as creamy as I usually like it. Service was good and the decor inside is beautiful! Parking was also easy to get in the private lot with the other little shops. read more

We've been to this Thai restaurant many times as it is the closest to our house. Over the times we've been going there, we've gotten many inconsistent results in our food. I remember one time I received pad see ew that was fantastic. Every other time it's been meh to not what I ordered (no spice or missing one of the main ingredients). I have also been very disappointed in the Thai iced tea. Thai iced tea from a can is better than theirs! Overall, if their quality and consistency improved, I would consider returning. Until then, we will have to drive farther to get our Thai food. read more

Great, prompt service. They serve you a hearty little bowl of hot and sour soup upon getting you seated. Golden noodles, and eggplant with chicken are both full of flavor and come with plenty of vegetables. Excellent restaurant with a nice, casual ambiance in the mill Creek area! read more

Thai food is actually pretty good. Decent quality and standard pricing. The decor and atmosphere are quaint and quite enjoyable. Customer service needs help. We went when it was not busy at all, and were barely helped. The waiter seemed a bit annoyed by us despite the fact that we were mild-mannered and reasonable. We had set our menus down for a solid 10 minutes before he came to take our orders, despite there being only a couple tables in use. read more

Great food and awesome service. Wide variety of Thai food with fresh ingredients. They even have a kids menu! We haven't tried anything we don't like. Great find. read more

Noppakao Thai Restaurant - Inside before tables where taken. - Thai Near Me - Everett, Washington

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Food is very good, however there's a young guy at front who doesn't talk to customers really well. Very abrupt to the point that's almost rude. There was an older gentleman before that was really polite and greeted customers nicely. Ugh. Left a bad taste. read more

Ordered take out a few days ago. Was delivered via Door Dash. The panang curry was a stand out as usual. Delicious!! The spring rolls were great. The crab rangoon only tasted like cream cheese. That was disappointing. Had to deduct another star because we ordered two different chicken pad thais. For my son, a 1-star chicken pad thai and for us, a 3-star chicken pad thai. Unfortunately the spices were not thoroughly mixed so our 3-star tasted bland until a bite with a clump of spices and wowza! read more

I love the Pad Thai - and the fact that they will serve it at whatever level of "heat" you'd like. I'm going to try their yellow curry. Looks good. read more

This is one of the good Thai restaurants in the Mill Creek area, and we have been coming here for many years. We like the curries and Sen Mee from here. They have a lot of vegetarian options and a good ambiance in the restaurant. I had a reservation here for Thanksgiving and they were closed even though I confirmed with them more than once, that is the only bad experience I have had with them. read more

Without a doubt, the best Thai food I've had. The portions are very generous and the amount of spice they use, is just perfect. The Panang curry is to die for and the Tom Kah soup is DELICIOUS!! I can't say enough good things about this restaurant. Every time we've ordered it (through Doordash), it's amazing. And yes, still hot, when it arrives. I've tried other Thai restaurants in the area and the food to price ratio is never as good, nor is the food itself! read more

This is a great authentic Thai restaurant with good portion entrees and appetizers. We tried the Kee Mai noodles, Red curry and Chicken Larb Gai salad and it was delicious. read more

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Decided to try out Noppakoa Thai for the first time using Uber eats. We ordered pad Thai and two Thai teas. When the order arrived we were a little bummed because the pad Thai arrived missing the two Thai teas. I LOVE Thai tea so we decided to order the teas again using door dash to see if we would have better luck. Our door dash arrived with 4 ginormous Thai teas with no ice, an extra cup of just ice and a little note saying "sorry :( - 2 more". We are soooo happy! The food was delicious and the Thai teas made our night! read more

Me and wife have been eating here for over five years and it was our absolute favorite Thai food. Our first bad experience was about a month ago when we got our food (Pad Thai & Pineapple Fried Rice) and noticed it was VERY under seasoned. It's kinda like you're just eating rice and noodles? We just had to drench it in soy sauce and deal with it. We told ourselves that it must have just been a off night but after ordering take out tonight it is AGAIN incredibly bland. It's tough to say we will not be going back. There is plenty of other Thai food options in this area that are a way better option; at least until they figure out what's wrong and fix it. read more